Hotel Ramah Hewan Peliharaan di Bournemouth

"The hotel is not staffed properly. A makeshift reception not manned all the time. No facilities such as bar, restaurant, pool etc. All facilities are at the sister Hotel down the road. The room was 30 degrees plus and no air conditioning. Two pathetic fans offered virtually no air movement. This place is just a room and not as advertised. The whole experience was terrible and I feel sorry for people who have booked in good faith especially families attending for a summer vacation. We saw people...

"Booked daughter's bday for lovely experience but was a joke! Premier inns and caravan holidays better food and service. Food was shocking!! If you stay in hotel eat else where! £20 per person for a manky "buffet" people were eating soup cos it that bad. There were no menus There dinner pics online are AI as did not av Yorkshire pudding, no mash, no cauliflower, no chicken or meat apart ham sliced dry beef. It was Mushy peas, little kids basic cods the cheapest mixed veg with the square...

"Food was expensive and drinks"

"Great place 5min to beach"

"Serious group system issue meant my confirmed booking was not received at the hotel and I had to find somewhere else. Arrived at 6pm. Several people waiting to check in. One person on reception. No booking for me, despite messages from the hotel. Over an hour and a half later confirmed there would be no room for me. I asked to pay for a room. Offered a room in the sister East Cliff hotel which was hot and grotty. Will avoid the OYO name in future."