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Ulasan untuk Quality Inn

2.5 out of 5
Quality Inn
4646 Scottsville Rd, Bowling Green, KY

Ulasan

7,0

Bagus

Penilaian 10 - Sangat Bagus. 100 dari 469 ulasan" "
Penilaian 8 - Bagus. 153 dari 469 ulasan" "
Penilaian 6 - Cukup Baik. 108 dari 469 ulasan" "
Penilaian 4 - Buruk. 53 dari 469 ulasan" "
Penilaian 2 - Sangat Buruk. 55 dari 469 ulasan" "

7,0/10

Kebersihan

7,8/10

Staf & layanan

6,8/10

Fasilitas

6,8/10

Kondisi & fasilitas properti

6,6/10

Ramah lingkungan

Ulasan

8/10 Bagus

William

Bepergian bersama keluarga
Disukai: Kebersihan, fasilitas, kondisi & fasilitas properti
Great place costumer service was amazing thanks for the awesome experience Qaulity Inn Bowling Green Ky.
Menginap 1 malam pada bulan Mei 2024

2/10 Sangat Buruk

Nicole

Traveler bisnis, Bepergian bersama keluarga dan anak
Disukai: Staf & layanan
Tidak Disukai: Kebersihan, fasilitas, kondisi & fasilitas properti
The gentleman working the front desk was very kind at check in but everything went downhill from there, however the hotel and the parking lot were disgusting, as well as the outside parking lot partying that went in till 4am when I had to call the front desk three times before they were removed. 6 Mexicans and two girls drinking out side dancing to loud music outside the rooms. We also documented that our room was not cleaned as we found a used gatorade bottle in between the nightstand and pillows along with cigarettes and a lighter. I have videos and pictures but no one at the desk wanted to listen to my concerns Wouldn’t return if my life depended on it.
Menginap 1 malam pada bulan April 2024
Tanggapan dari Danny pada tanggal 1 Mei 2024
We appreciate you taking the time to provide us with such candid feedback of your stay. I am very sorry to hear that your stay did not meet expectations.

2/10 Sangat Buruk

Anitra

Tidak Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Menginap 1 malam pada bulan April 2024
Tanggapan dari Danny pada tanggal 23 Apr 2024
Thank you for your candid feedback. I am very sorry to hear that your stay at the hotel was not up to par. Please note that this information has been passed on to our concerned staff. Despite this, we hope to be able to welcome you back on a return visit.

10/10 Sangat Bagus

Earnest

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Excellent service and very very clean
Menginap 1 malam pada bulan April 2024
Tanggapan dari Danny pada tanggal 9 Apr 2024
Thank you for taking the time to complete our online survey regarding your recent stay at Quality Inn. Your feedback is important to us. Rest assured that we use your comments to continually improve with the goal of providing the most enjoyable experience for our guests.

4/10 Buruk

William

Bepergian bersama keluarga
Tidak Disukai: Kebersihan
Room was very dirty. Used disgusting toothpaste was not cleaned off counter by sink. Bathroom had not been cleaned. My wife had to clean the commode before she could use it. Floor and tub was dirty. Coffeemaker was full of dirty grounds and couldn’t be used. Very disappointed. Will not use a Quality Inn ever again. Nor will other family members. I don’t think anyone is checking behind whoever is supposed to be cleaning the room. Both worker and Management complete failures. Again, very disappointed.
Menginap 1 malam pada bulan April 2024
Tanggapan dari Danny pada tanggal 6 Apr 2024
Thank you for your candid feedback. I am very sorry to hear that your stay at the hotel was not up to par. Please note that this information has been passed on to our concerned staff. Despite this, we hope to be able to welcome you back on a return visit

8/10 Bagus

Frank, Punta Gorda

Menginap 3 malam pada bulan Maret 2024
Tanggapan dari Danny pada tanggal 23 Apr 2024
I appreciate your positive feedback about our hotel. We do take pride in catering to our guests' needs the best way we can. If you're traveling to our area gain soon, don't hesitate to call us.

2/10 Sangat Buruk

joel

Disukai: Kebersihan, kondisi & fasilitas properti
Tidak Disukai: Staf & layanan
Menginap 1 malam pada bulan Februari 2024
Tanggapan dari Dann pada tanggal 27 Mar 2024
Thank you for your candid feedback. I am very sorry to hear that your stay at the hotel was not up to par. Please note that this information has been passed on to our concerned staff. Despite this, we hope to be able to welcome you back on a return visit.

6/10 Cukup Baik

William

Bepergian bersama teman, Traveler bisnis
Disukai: Kondisi & fasilitas properti
It was okay , Everything was in walking distance like gas station , restaurants,etc. But some of the staff were a little rude ,Other than that I’ll give them a 3⭐️ over all rating
Menginap 1 malam pada bulan Maret 2024
Tanggapan dari Danny pada tanggal 18 Mar 2024
Thank you for your business and we look forward to having you back in the future.

10/10 Sangat Bagus

Reagan

Menginap 1 malam pada bulan Februari 2024
Tanggapan dari Danny pada tanggal 23 Mar 2024
Thank you for your review and for choosing our hotel. I'm happy that you enjoyed your stay and I'm looking forward to having you again as a guest in our hotel.

6/10 Cukup Baik

Sadie

Bepergian bersama teman
Disukai: Staf & layanan, fasilitas
Tidak Disukai: Kebersihan
Check in was fine. Location was a little odd but not inconvenient. Hotel room had an unpleasant smell and the bathroom also smelled of urine. Found multiple hairs in our washcloths. Sink was clogged and took a very long time to drain.
Menginap 1 malam pada bulan Februari 2024
Tanggapan dari Danny pada tanggal 9 Feb 2024
Thank you for taking the time to write such a detailed review. All your comments are essential to educating our staff about good and bad service. We will ensure your feedback will be given to all. Furthermore, I will personally supervise that all your other complaints are addressed that everything will be in order on your next visit. We look forward to welcoming you back then.

2/10 Sangat Buruk

Christina

Menginap 2 malam pada bulan Februari 2024
Tanggapan dari Danny pada tanggal 7 Feb 2024
Thank you for taking the time to write such a detailed review. All your comments are essential to educating our staff about good and bad service. We will ensure your feedback will be given to all. Furthermore, I will personally supervise that all your other complaints are addressed that everything will be in order on your next visit. We look forward to welcoming you back then.

6/10 Cukup Baik

Robert

Menginap 1 malam pada bulan Januari 2024
Tanggapan dari Danny pada tanggal 30 Jan 2024
Thank you for your review and for choosing our hotel. I'm happy that you enjoyed your stay and I'm looking forward to having you again as a guest in our hotel.

2/10 Sangat Buruk

Sue

Bepergian bersama teman, Bepergian bersama keluarga
Tidak Disukai: Staf & layanan, fasilitas, kondisi & fasilitas properti
I have never been in such a rundown dirty room.
Menginap 1 malam pada bulan Januari 2024
Tanggapan dari Danny pada tanggal 11 Jan 2024
Thank you for your candid feedback. I am very sorry to hear that your stay at the hotel wasnot up to par. Please note that this information has been passed on to our concerned staff. Despite this, we hope to be able to welcome you back on a return visit.

6/10 Cukup Baik

Elana

Disukai: Staf & layanan
Menginap 1 malam pada bulan Desember 2023
Tanggapan dari Danny pada tanggal 7 Feb 2024
Thank you for your candid feedback. I am very sorry to hear that your stay at the hotel was not up to par. Please note that this information has been passed on to our concerned staff. Despite this, we hope to be able to welcome you back on a return visit.

8/10 Bagus

Erica

Menginap 1 malam pada bulan Desember 2023
Tanggapan dari Danny pada tanggal 31 Des 2023
I am so glad to hear that we were able to offer you a refuge from your busy schedule. Lookingforward to welcoming you back soon.

4/10 Buruk

Keith

Bepergian bersama teman
Tidak Disukai: Staf & layanan, kondisi & fasilitas properti
Kept my deposit
Menginap 1 malam pada bulan Desember 2023
Tanggapan dari Danny pada tanggal 26 Des 2023
Our records show the deposit was refunded to your credit card at 11am on Christmas morning.Please call to have us send you a receipt if you have any questions.

10/10 Sangat Bagus

Kevin

Traveler bisnis, Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
It was nice.
Menginap 1 malam pada bulan November 2023
Tanggapan dari Danny pada tanggal 5 Des 2023
Thank you for your review and for choosing our hotel. I'm happy that youenjoyed your stay and I'm looking forward to having you again as a guest in our hotel.

10/10 Sangat Bagus

Brenda

Disukai: Kebersihan, staf & layanan
Menginap 1 malam pada bulan November 2023
Tanggapan dari Danny pada tanggal 28 Nov 2023
I appreciate your positive feedback about our hotel. We do take pride in cateringto our guests' needs the best way we can. If you're traveling to our area gain soon, don't hesitate to call us.

4/10 Buruk

Traveler terverifikasi

Disukai: Staf & layanan
Tidak Disukai: Kebersihan, kondisi & fasilitas properti, kenyamanan kamar
Only stay as last resort
Tim at front desk was kind. Room was filthy to me. Bathroom was disgusting. Mold, hair dead bugs in tub and floor. Walls were nasty. Look like something was opened and sprayed on the walls and never cleaned off. Old Mattresses stacked in pool area. Dawned on me probably due to bed bugs. I had booked for 2 nights and only stayed 1. Didn’t sleep well due to being concerned about bugs. Place needs to be cleaned and updated.
Menginap 2 malam pada bulan November 2023
Tanggapan dari Danny pada tanggal 28 Nov 2023
Thank you for your candid feedback. I am very sorry to hear that your stay at the hotel wasnot up to par. Please note that this information has been passed on to our concerned staff. BTW. The mattresses were being stacked in the pool area because the pool is closed and we needed a place to stack the old mattresses while we replaced them with the new ones. Not because of bed bugs.

2/10 Sangat Buruk

Teresa

Tidak Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
La ubicación es excelente, pero las instalaciones están terriblemente sucias, y los de
Tanggapan dari Danny pada tanggal 14 Nov 2023
We appreciate you taking the time to provide us with such candid feedback of your stay. Iam very sorry to hear that your stay did not meet expectations.

4/10 Buruk

Andre

Bepergian bersama keluarga
Disukai: Kebersihan, kondisi & fasilitas properti
Check in took 30 minutes at midnight and I was the only one there. Inexperienced staff. Face timing someone else for instructions
Menginap 1 malam pada bulan November 2023
Tanggapan dari Danny pada tanggal 13 Nov 2023
Thank your for your candid feedback. I am sorry to hear that you weren't satisfied with thecompetence of our front desk team. This is very disappointing to hear, but we hope you give us another chance to make it up to you.

6/10 Cukup Baik

amy

Menginap 1 malam pada bulan November 2023
Tanggapan dari Danny pada tanggal 5 Des 2023
I am so glad to hear that we were able to offer you a refuge from your busy schedule. Lookingforward to welcoming you back soon.

4/10 Buruk

Theresa

Disukai: Kebersihan, kondisi & fasilitas properti
Menginap 1 malam pada bulan November 2023
Tanggapan dari Danny pada tanggal 13 Nov 2023
Thank you for taking the time to write such a detailed review. All your comments areessential to educating our staff about good and bad service. We will ensure your feedback will be given to all. Furthermore, I will personally supervise that all your other complaints are addressed that everything will be in order on your next visit. We look forward to welcoming you back then.

10/10 Sangat Bagus

Karen

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Good value
Menginap 1 malam pada bulan November 2023
Tanggapan dari Danny pada tanggal 11 Nov 2023
I am so glad to hear that we were able to offer you a refuge from your busy schedule. Lookingforward to welcoming you back soon.

6/10 Cukup Baik

Heather

Menginap 1 malam pada bulan Oktober 2023
Tanggapan dari Danny pada tanggal 6 Nov 2023
Thank you for your review and for choosing our hotel. I'm happy that youenjoyed your stay and I'm looking forward to having you again as a guest in our hotel.

10/10 Sangat Bagus

Lawrence

Traveler bisnis
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
almost like home
When your on the road A clean comforting room is essential This quality inn provided that for me
Menginap 17 malam pada bulan Oktober 2023
Tanggapan dari Danny pada tanggal 4 Nov 2023
I appreciate your positive feedback about our hotel. We do take pride in cateringto our guests' needs the best way we can. If you're traveling to our area gain soon, don't hesitate to call us.

2/10 Sangat Buruk

Joseph

Bepergian bersama teman
Tidak Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Room smelled of heavy cigarette smoke. Beds are broke down.
Menginap 1 malam pada bulan Oktober 2023
Tanggapan dari Danny pada tanggal 3 Nov 2023
Thank you for your candid feedback. I am very sorry to hear that your stay at the hotel wasnot up to par. Please note that this information has been passed on to our concerned staff. Despite this, we hope to be able to welcome you back on a return visit.

6/10 Cukup Baik

Jessica

Menginap 1 malam pada bulan Oktober 2023
Tanggapan dari Danny pada tanggal 18 Nov 2023
Thank you for your review and for choosing our hotel. I'm happy that youenjoyed your stay and I'm looking forward to having you again as a guest in our hotel.

8/10 Bagus

Ronald

Disukai: Kondisi & fasilitas properti, kenyamanan kamar
Menginap 1 malam pada bulan Oktober 2023
Tanggapan dari Danny pada tanggal 28 Okt 2023
Thank you for your review and for choosing our hotel. I'm happy that youenjoyed your stay and I'm looking forward to having you again as a guest in our hotel.

2/10 Sangat Buruk

Teresa

Bepergian bersama keluarga dan anak
Tidak Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Una experiencia terrible. Las habitaciones sucias y con olor a humo, y humedad, y afuera de las habitaciones hombres tomando alcohol y fumando.
Tanggapan dari Danny pada tanggal 25 Okt 2023
Gracias por tus sinceros comentarios. Lamento mucho saber que su estadía en el hotel fue no está a la altura. Tenga en cuenta que esta información se ha transmitido a nuestro personal interesado.

2/10 Sangat Buruk

Teresa

Tidak Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Muy sucio y muchas huespedes embriagandose en los pasillos del hotel, era casi imposible pasar a la habitación
Tanggapan dari Danny pada tanggal 25 Okt 2023
Espero que estas notas se encuentren bien. Hemos enviado sus comentarios al personal interesado. Disculpate por esta mala experiencia. Es muy decepcionante escuchar esto, pero esperamos que nos brindes Otra oportunidad para compensarte.

8/10 Bagus

Clyde

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Menginap 2 malam pada bulan Oktober 2023
Tanggapan dari Danny pada tanggal 19 Okt 2023
Thank you for your review and for choosing our hotel. I'm happy that youenjoyed your stay and I'm looking forward to having you again as a guest in our hotel.

10/10 Sangat Bagus

Kimberly Kaye

Menginap 1 malam pada bulan Oktober 2023
Tanggapan dari Danny pada tanggal 10 Okt 2023
Thank you for your positive comments. I am so glad to hear that you enjoyedyour stay with us! I hope your next stay is just around the corner. Call us if there is anything we can help you with.

10/10 Sangat Bagus

david

Menginap 1 malam pada bulan September 2023
Tanggapan dari Danny pada tanggal 19 Okt 2023
I appreciate your positive feedback about our hotel. We do take pride in cateringto our guests' needs the best way we can. If you're traveling to our area gain soon, don't hesitate to call us.

6/10 Cukup Baik

Doug

Bepergian dalam rombongan
It was okay. We spent 2 nights. Breakfast nothing great. But I’ve had worse at nicer hotels. We just had confusion at check in because we booked 3 rooms and had to split when we got there. Beds were comfy.
Menginap 2 malam pada bulan September 2023
Tanggapan dari Danny pada tanggal 18 Sep 2023
I am so glad to hear that we were able to offer you a refuge from your busy schedule. Lookingforward to welcoming you back soon.

4/10 Buruk

Nelda

Bepergian bersama keluarga
Tidak Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Not the best!!
There was feces on the blanket. There was also shaving cream all over the curtains that had hair in it. And half empty bottles of shampoo and conditioner and the towels we’re really dirty.
Menginap 1 malam pada bulan September 2023
Tanggapan dari Danny pada tanggal 18 Sep 2023
Thank you for taking the time to write such a detailed review. All your comments areessential to educating our staff about good and bad service. We will ensure your feedback will be given to all. Furthermore, I will personally supervise that all your other complaints are addressed that everything will be in order on your next visit. We look forward to welcoming you back then.

4/10 Buruk

Traveler terverifikasi

Bepergian bersama keluarga
Disukai: Staf & layanan
Tidak Disukai: Kebersihan, kondisi & fasilitas properti, kenyamanan kamar
Stay Away
My wife and I stayed there and it was not good. The smell of mildew hit us as soon as we walked in the room. There was cracks in the ceiling that were discolored. Stains all over the walls. Used soap in the shower with body hairs on them. The room was just not okay. There were no other hotels in the area with any availability, so we were kind of stuck.
Menginap 1 malam pada bulan September 2023
Tanggapan dari Danny pada tanggal 14 Sep 2023
I hope this notes finds well. We have sent your feedback to the personnel concerned. Iapologize for this bad experience. This is very disappointing to hear, but we hope you give us another chance to make it up to you.

4/10 Buruk

Charles

Traveler bisnis
Tidak Disukai: Kebersihan, kondisi & fasilitas properti, kenyamanan kamar
The room smelled terrible, the fan in the bathroom didn’t work, the toilet or the bathtub leaked and has been for a while because the floors were messed up by it. The air conditioning worked though so that was the best part about it I guess. The beds were made but in checking for bedbugs I found that the mattress was dirty and the sheets were stained. I will not be back again.
Menginap 3 malam pada bulan September 2023
Tanggapan dari Danny pada tanggal 11 Sep 2023
Thank you for your candid feedback. I am very sorry to hear that your stay at the hotel wasnot up to par. Please note that this information has been passed on to our concerned staff.

10/10 Sangat Bagus

Lewis

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Very nice place to stay when in Bowling Green area!! Beds and linens were very nice.
Menginap 3 malam pada bulan September 2023
Tanggapan dari Danny pada tanggal 3 Nov 2023
Thank you for taking the time to review your stay with us. I am very pleased tohear that our staff made your stay pleasant. Looking forward to seeing you again soon.

2/10 Sangat Buruk

Kathleen

Bepergian bersama hewan peliharaan
Tidak Disukai: Kebersihan, fasilitas, kondisi & fasilitas properti
The area was dumpy. There were vacant motel spaces with run down appearance. My room had an odor. After settling in I opened the microwave to find a complete mess. Beans piled and caked on the microwave dish. It was disgusting. I left the hotel and found another nearby which was clean snd well maintained. My booking was the “UnQuality Inn”. Only one staff on duty and he was very understanding but could do nothing but offer another room. No thanks.
Menginap 1 malam pada bulan Agustus 2023
Tanggapan dari Danny pada tanggal 17 Agu 2023
I hope this notes finds well. We have sent your feedback to the personnel concerned. Iapologize for this bad experience. Please note that this information has been passed on to our concerned staff.

6/10 Cukup Baik

Carole

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Menginap 2 malam pada bulan Juni 2023
Tanggapan dari Danny pada tanggal 25 Jul 2023
Thank you for your review and for choosing our hotel. I'm happy that youenjoyed your stay and I'm looking forward to having you again as a guest in our hotel.

8/10 Bagus

Howard

Bepergian bersama keluarga dan anak, Bepergian bersama keluarga
There was a smell of maybe mold or mildew
Menginap 1 malam pada bulan Juni 2023
Tanggapan dari Danny pada tanggal 28 Jun 2023
I hope this notes finds well. We have sent your feedback to the personnel concerned. Iapologize for this bad experience. This is very disappointing to hear, but we hope you give us another chance to make it up to you.

4/10 Buruk

Jason

Menginap 1 malam pada bulan Juni 2023
Tanggapan dari Danny pada tanggal 25 Jul 2023
I am very sorry to hear that your stay at the hotel wasnot up to par. Please note that this information has been passed on to our concerned staff. Despite this, we hope to be able to welcome you back on a return visit.

2/10 Sangat Buruk

Ingrid

Bepergian bersama keluarga
Tidak Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
El baño sucio y las camas incomodas
Menginap 1 malam pada bulan Juni 2023
Tanggapan dari Danny pada tanggal 25 Jun 2023
I hope this notes finds well. We have sent your feedback to the personnel concerned. Iapologize for this bad experience. This is very disappointing to hear, but we hope you give us another chance to make it up to you.

8/10 Bagus

Damon

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Good
Was good stay
Menginap 1 malam pada bulan Mei 2023
Tanggapan dari Danny pada tanggal 30 Mei 2023
Thank you for your review and for choosing our hotel. I'm happy that youenjoyed your stay and I'm looking forward to having you again as a guest in our hotel.

4/10 Buruk

Brittany

Tidak Disukai: Kebersihan
The room had an odor, our towels had holes in them, the bathtub was not clean at all and on top of all that, the door didn’t shut all the way very good. We will not stay there ever again
Menginap 2 malam pada bulan Mei 2023
Tanggapan dari Danny pada tanggal 28 Mei 2023
Thank you for your candid feedback. I am very sorry to hear that your stay at the hotel wasnot up to par. Please note that this information has been passed on to our concerned staff. Despite this, we hope to be able to welcome you back on a return visit.

8/10 Bagus

Martin

Menginap 1 malam pada bulan Mei 2023
Tanggapan dari Danny pada tanggal 28 Mei 2023
Thank you for your review and for choosing our hotel. I'm happy that youenjoyed your stay and I'm looking forward to having you again as a guest in our hotel.

6/10 Cukup Baik

Billy

Bepergian bersama teman
Disukai: Kondisi & fasilitas properti
Tidak Disukai: Kebersihan
It was clean but small. The room was small the bathroom was a good size. The road noise was terrible and the traffic was really bad. It was hard getting around during the week. Would not stay there again. Breakfast was okay but not great.
Menginap 2 malam pada bulan Mei 2023
Tanggapan dari Danny pada tanggal 27 Mei 2023
Thank you for your candid feedback. I am very sorry to hear that your stay at the hotel wasnot up to par. Please note that this information has been passed on to our concerned staff. Despite this, we hope to be able to welcome you back on a return visit.

10/10 Sangat Bagus

Brenda

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Menginap 2 malam pada bulan Mei 2023
Tanggapan dari Danny pada tanggal 13 Mei 2023
I appreciate your positive feedback about our hotel. We do take pride in cateringto our guests' needs the best way we can. If you're traveling to our area gain soon, don't hesitate to call us.

6/10 Cukup Baik

Audrey

Disukai: Staf & layanan, kenyamanan kamar
Tidak Disukai: Kebersihan, kondisi & fasilitas properti
Upgrades needed
The room needs major upgrading. The towel was thread bare. One of the wash cloths had a brown stain (from who knows what). My room had a lot of road noise so ask for one further away. Lots of places to eat and get gas near by.
Menginap 1 malam pada bulan April 2023
Tanggapan dari Danny pada tanggal 2 Mei 2023
We appreciate you taking the time to provide us with such detailed feedback about yourstay. I am very sorry to hear that several things throughout your stay did not meet your expectations. Please note that your concerns have been passed on to our housekeeping management. We do hope you give us another chance as we will definitely improve our services.