Search Hotels Near Brandium AVM, Istanbul

"I had surgery and specifically requested a non smoking room prior to check in. Upon arriving to my room, it smelt like cigarette - so the front desk accommodated a room change. The second room also smelt heavily of smoke, and upon requesting for the third time a non-smoking room, I was told the best they can do is to “spray the carpet”. Due to complications second hand smoke can have on bleeding and other surgical risks, I couldn’t even stay my first night. I had to check out within a few hours and the hotel is refusing to provide a refund, even though it was for legitimate medical reasons. They are saying I “refused” a room change, however, it would’ve been my third time changing rooms. At that point is what made clear, no matter which room they put me in, it’s simply not a smoke free hotel, and a “non smoking room” was wrongfully advertised. I am now out $400 and they refuse to refund me. "

"When i get there with my car , i have been told that i have to park my car somewhere in on of the street and come back for check in , while there was a rain outside, thanks one of the staff let me park my car some place arround hotel , thanks to her that she manage . "

"Excellent "

"I could hear the conversations from the next room. Soundproofing is awful, "

"Helpfull staff, very clean, good location near to metro"

"Price x benefits - almost £150 and a horrible experience - staff barely speak English - the spa staff absolutely bonkers - rude - don’t have a Jalisco and remember you are £150 on turkey what is a lot of money - never again "

"Kilima caliamiyor, yatak ve yastik cok rahatsiz,tuvalette siddetli bir koku. "

"The room was very clean and modern. Great staff, except that one person acting like a manager, who is not really a good example of his crews. "

"Clean nice room "