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Ulasan untuk The Branson Hillside Hotel

3.5 out of 5
The Branson Hillside Hotel
1984 State Highway 165, Branson, MO

Ulasan

8,0

Sangat Baik

Penilaian 10 - Sangat Bagus. 561 dari 1273 ulasan" "
Penilaian 8 - Bagus. 353 dari 1273 ulasan" "
Penilaian 6 - Cukup Baik. 193 dari 1273 ulasan" "
Penilaian 4 - Buruk. 110 dari 1273 ulasan" "
Penilaian 2 - Sangat Buruk. 56 dari 1273 ulasan" "

8,4/10

Kebersihan

8,6/10

Staf & layanan

8,0/10

Fasilitas

8,0/10

Kondisi & fasilitas properti

8,2/10

Ramah lingkungan

Ulasan

10/10 Sangat Bagus

Ruby

Bepergian bersama teman
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Front desk was nice and helpful. Hotel was clean inside and outside. Rooms were clean and spacious.
Menginap 2 malam pada bulan April 2024
Tanggapan dari Hotel Management pada tanggal 1 Mei 2024
We are glad to see you enjoyed your stay with us. We hope you will come see us again soon

10/10 Sangat Bagus

Cherie, Fariview

Bepergian bersama teman
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
The check-in process was easy and efficient. The staff were friendly and welcoming. The room was extremely clean and comfortable. The only thing not rated 5 stars is because the pool isn't working but they are working to have it opened soon. Good place to stay!
Menginap 1 malam pada bulan April 2024
Tanggapan dari Hotel Management pada tanggal 11 Apr 2024
We are very happy to hear you enjoyed your stay with us. We hope to see you again soon.

10/10 Sangat Bagus

Michael, Edmond

Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
I have stayed here several times. The staff is always very friendly and the rooms are clean and comfortable.
Menginap 1 malam pada bulan April 2024
Tanggapan dari Hotel Management pada tanggal 5 Apr 2024
Thank you for taking the time to share your experience with us. We hope to see you again soon

2/10 Sangat Buruk

Christyl

Tidak Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Menginap 2 malam pada bulan Maret 2024
Tanggapan dari Hotel Management pada tanggal 5 Apr 2024
We are sorry you did not enjoy your stay with us. We hope you enjoyed all that Branson has to offer

4/10 Buruk

Tim

Toilet ran all night and got no sleep. Pictures did match the hotel
Menginap 1 malam pada bulan Maret 2024
Tanggapan dari Hotel Management pada tanggal 25 Mar 2024
We do apologize that you had a issue while you where with us. We hope you will give us another chance the next time you are in the area.

10/10 Sangat Bagus

Richard

Menginap 1 malam pada bulan Maret 2024
Tanggapan dari Hotel Management pada tanggal 15 Apr 2024
We are glad to see that you enjoyed your stay with us.

2/10 Sangat Buruk

Rick

Bepergian bersama keluarga
Tidak Disukai: Kebersihan, staf & layanan, fasilitas
The staff was useless, we couldn't even get a TV controller for our room. Poor service, poor staff. There are a lot of other choices in Branson, and we will be making a different choice next trip. . .
Menginap 2 malam pada bulan Maret 2024
Tanggapan dari Hotel Management pada tanggal 22 Mar 2024
We are sorry to hear you did not enjoy your time at our property. We hope you did enjoy your time in Branson.

4/10 Buruk

Cynthia

Bepergian bersama keluarga
Tidak Disukai: Fasilitas
This property has really gone down hill. I was really shocked from 3 years ago. They do a good job of trying to keep it clean. But carpets needed to be clean, shower curtain needed to be changed, and breakfast and pool as described was unavailable. I was really disappointed. I won’t go back.
Menginap 3 malam pada bulan Maret 2024
Tanggapan dari Hotel Management pada tanggal 22 Mar 2024
I am sorry your stay did not meet our standards.

8/10 Bagus

Larry

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Hotel was away from the hustle of 76
Menginap 1 malam pada bulan Maret 2024
Tanggapan dari Hotel Management pada tanggal 22 Mar 2024
Thank you for taking the time to leave us a kind review. we look forward to seeing you again soon.

10/10 Sangat Bagus

Nancy

The staff were great!! Friendly, helpful and welcoming. Room was nice. Only thing I would have appreciated a later check out and an hour earlier check in.
Menginap 1 malam pada bulan Maret 2024
Tanggapan dari Hotel Management pada tanggal 22 Mar 2024
Thank you for your kind review. We hope you will come see us again soon.

10/10 Sangat Bagus

Fernando

Menginap 2 malam pada bulan Maret 2024
Tanggapan dari Hotel Management pada tanggal 3 Apr 2024
We are glad you enjoyed your stay with us and hope to see you again soon.

6/10 Cukup Baik

Rebekah

Bepergian bersama teman, Traveler bisnis
Tidak Disukai: Fasilitas
We for a room on the bottom floor which feels pretty much like a basement with the small window and low ceiling. Not sure how the other floor rooms looked or would feel less tiny. It was kind of a ghost town never saw one other guest and only 2 cars in the parking lot so that was strange but the hotel served it's purpose with a bed to sleep in so worked for us.
Menginap 2 malam pada bulan Februari 2024
Tanggapan dari Hotel Management pada tanggal 13 Mar 2024
Thank you for taking the time to share your thoughts with us. We hope you will come back to see us once the season starts.

6/10 Cukup Baik

Jason

Bepergian bersama teman
Disukai: Kebersihan, staf & layanan
Tidak Disukai: Fasilitas
The hotel was very clean. We had the entire place to ourselves, there was hardly any guests due to it being the off-season in Branson. However, there was no gym facility, no complimentary breakfast offered, pool was not open. These are basic items that should be consistent with a hotel that you are paying $90 or more a night.
Menginap 2 malam pada bulan Februari 2024
Tanggapan dari Hotel Management pada tanggal 25 Feb 2024
Thank you for taking the time to share your thoughts with us.

10/10 Sangat Bagus

Lisa

Bepergian bersama keluarga
We highly recommend the Branson Hillside Hotel! The staff were so friendly and attentive. Our room was perfect-great bed, pillows and clean. We will define stay here again. Super location and close to Table Rock Park and Lake. Very easy to get to and accessible to everything we were there to visit.
Menginap 2 malam pada bulan Februari 2024
Tanggapan dari Hotel Management pada tanggal 25 Feb 2024
Thank you so much for the glowing review. We are glad you enjoyed your stay with us and hope to see you again soon..

10/10 Sangat Bagus

Benjamin

Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Very easy and simple booking process. Jennifer helped me at my stay that worked at the hotel. She helped with all my questions, gave me a tour of the hotel.
Menginap 1 malam pada bulan Januari 2024
Tanggapan dari Hotel Management pada tanggal 31 Jan 2024
Thank you for your kind review. We are happy to hear that our staff did a good job and will share your review with her.

10/10 Sangat Bagus

George

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Nice rooms, indoor pool
Menginap 1 malam pada bulan Desember 2023
Tanggapan dari Hotel Management pada tanggal 31 Jan 2024
Thank you

10/10 Sangat Bagus

Patrick, Harrison

Menginap 2 malam pada bulan Januari 2024
Tanggapan dari Hotel Management pada tanggal 5 Feb 2024
Thank you for staying with us. We hope to see you again soon

10/10 Sangat Bagus

Shannon

Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Had a home town feeling! Absolutely pleasant!
Menginap 1 malam pada bulan Januari 2024
Tanggapan dari Hotel Management pada tanggal 31 Jan 2024
Thank you so much for that review. We are so happy you enjoyed your stay with us.

6/10 Cukup Baik

Colleen

Disukai: Kenyamanan kamar
Menginap 3 malam pada bulan Desember 2023
Tanggapan dari Hotel Management pada tanggal 10 Jan 2024
Thank you for staying with us

10/10 Sangat Bagus

Traveler terverifikasi

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Menginap 1 malam pada bulan Desember 2023
Tanggapan dari Hotel Management pada tanggal 10 Jan 2024
Thank you for staying with us. We hope to see you again soon.

6/10 Cukup Baik

Amber

Bepergian bersama keluarga
The photos online show an indoor pool and waterside. As soon as we checked in the young guy working says “yeah everybody is getting mad because the pictures online don’t match the hotel”. He goes on to explain how it’s been bought out and those amenities are no longer available. He then says yeah and our restaurant is down. The workers were nice and all but then she said well your kids can play board games. Which was nice but really not a great comparison. The sheets and duvet were stiff as a board and the pillows were flat. It is a good location.
Menginap 3 malam pada bulan Desember 2023
Tanggapan dari Hotel Management pada tanggal 31 Jan 2024
Thank you for staying with us. We hope you were able to enjoy our Miniature golf during your stay with us.

6/10 Cukup Baik

Edward

Bepergian bersama keluarga dan anak
Disukai: Kebersihan
Tidak Disukai: Fasilitas
I am only giving this review because there was nothing to do. We came down to go to the indoor pool ,for my daughter’s birthday, that was pictured on google when we looked up the website. We had been at this location before and really enjoyed the pool. When we got there they told us they don’t own the property with the pool that is still on the website. They had mini golf but everything is frozen. The hotel was nice and did fine if I was just needing a hotel. It was very disappointing.
Menginap 1 malam pada bulan Desember 2023
Tanggapan dari Hotel Management pada tanggal 2 Jan 2024
Thank you for your review, We are glad that you enjoyed the room. We hope you will come see us again when our outdoor pool is open.

10/10 Sangat Bagus

Kimberly

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Menginap 1 malam pada bulan Desember 2023
Tanggapan dari Hotel Management pada tanggal 2 Jan 2024
We are glad you enjoyed your stay with us. We hope to see you again soon.

2/10 Sangat Buruk

Megan

Bepergian bersama keluarga
Tidak Disukai: Staf & layanan, kondisi & fasilitas properti
Hotel was okay and off strip. However pool was closed after calling to confirm it being opened and hotel restaurant closed without notice. Not worth the price
Menginap 3 malam pada bulan Desember 2023
Tanggapan dari Hotel Management pada tanggal 2 Jan 2024
We are sorry you didn't enjoy your stay with us and that you did not see the notices that the pool and restaurant are closed. We hope you enjoyed your time in Branson.

10/10 Sangat Bagus

Richard

Bepergian bersama keluarga
Disukai: Kebersihan, kondisi & fasilitas properti, kenyamanan kamar
Menginap 3 malam pada bulan Desember 2023
Tanggapan dari Hotel Management pada tanggal 2 Jan 2024
We are glad you enjoyed your stay, We hope you see you again soon.

10/10 Sangat Bagus

Ann

Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
The restaurant wasn't open.
Menginap 2 malam pada bulan Desember 2023
Tanggapan dari Hotel Management pada tanggal 2 Jan 2024
Thank you for the kind review. We hope you will come see us again soon

10/10 Sangat Bagus

justin

Menginap 1 malam pada bulan Desember 2023
Tanggapan dari Hotel Management pada tanggal 10 Jan 2024
We are happy to see you enjoyed your stay with us. We hope you will come back soon.

8/10 Bagus

David

Menginap 2 malam pada bulan Desember 2023
Tanggapan dari Hotel Management pada tanggal 2 Jan 2024
We are glad you enjoyed your stay with us. we hope to see you again soon

10/10 Sangat Bagus

Natasha N

Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Tanggapan dari Hotel Management pada tanggal 5 Feb 2024
Thank you for taking the time to leave us a review.

10/10 Sangat Bagus

Alex

Bepergian dalam rombongan, Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Wonderful place to stay
We had an amazing stay with friends. The staff go above and beyond to make sure you feel welcome and made the stay fun. The night receptionist hides little ducks around for the kids to find. So much fun! We enjoyed our stay.
Menginap 2 malam pada bulan Desember 2023
Tanggapan dari Hotel Management pada tanggal 5 Des 2023
We are glad you enjoyed your stay with us and that you enjoyed our tiny ducks. We hope you come to see us next time.

4/10 Buruk

Sharunda

Menginap 2 malam pada bulan November 2023
Tanggapan dari Hotel Management pada tanggal 2 Jan 2024
We hope you will stay with us again.

10/10 Sangat Bagus

Michael

Bepergian dalam rombongan, Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
We came with family and friends and had a great time. The hotel was great and the staff were very friendly and went beyond to make our stay a great experience.
Menginap 2 malam pada bulan Desember 2023
Tanggapan dari Hotel Management pada tanggal 5 Des 2023
Thank you for your positive review. We are very happy your interactions with our staff was so positive

10/10 Sangat Bagus

John, brookline

Bepergian bersama teman
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
We were able to check into our room early. It is a little hard to find because the sign is not up yet up yet. However once we found the entrance the motel was clean & inviting , our room was very nice .
Menginap 1 malam pada bulan Desember 2023
Tanggapan dari Hotel Management pada tanggal 5 Des 2023
Thank you for the kind review. We are very happy you enjoyed your time with us.

10/10 Sangat Bagus

Chris

Menginap 2 malam pada bulan November 2023
Tanggapan dari h pada tanggal 2 Jan 2024
Thank you for your kind review, We hope to see you again soon.

8/10 Bagus

Kimberly

Bepergian bersama keluarga dan anak
Disukai: Kebersihan, staf & layanan
Nice price, nice staff. Disappointed restaurant was closed for renovations. One of our rooms was not ready even though we were given the key, but the staff took care of it quickly. Overall a nice place to stay.
Menginap 1 malam pada bulan November 2023
Tanggapan dari Hotel Management pada tanggal 5 Des 2023
Thank you for staying with us. We hope to see you again soon.

4/10 Buruk

Yolanda

Disukai: Kebersihan
Tidak Disukai: Kondisi & fasilitas properti
Too many issues
Arrived at night , given room that had broken heater / blower that would not shut off. Staff were nice and attempted to correct but eventually moved to another room across the hall. Rooms very tight on space and even with minimal luggage, tight space. Hotel under renovation.,maintenance man did his best, other staff seemed indifferent.,
Menginap 1 malam pada bulan November 2023
Tanggapan dari Hotel Management pada tanggal 21 Nov 2023
We apologize for the problem with your heater unit during your stay with us and that you were unhappy with the amount of space in our rooms. We hope you were able to enjoy some of our other amenity's while you were here.

10/10 Sangat Bagus

raymond w.

Traveler bisnis
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Great Place
Loved it great location and clean
Menginap 1 malam pada bulan November 2023
Tanggapan dari Hotel Management pada tanggal 19 Nov 2023
Thank you very much for your kind review. We hope you will come see us again.

6/10 Cukup Baik

Maureen

Bepergian dalam rombongan
Disukai: Staf & layanan, kenyamanan kamar
I stayed here years ago when it was the Welk Resort and it was great. I really didn’t spend much time in the hotel as it was Veteran’s Week in Branson. The only reason I gave a couple of 3 stars is because it needs updating, especially the carpets. The staff was very friendly, check in & out easy. It is at the other end of town away from the traffic (closer to Silver Dollar City) so it’s pretty quiet. Had a nice display that week out in front with the Vietnam Wall and wreathes to honor the Veterans.
Menginap 2 malam pada bulan November 2023
Tanggapan dari Hotel Management pada tanggal 19 Nov 2023
Thank you for taking the time to share your thoughts with us. We apricate the feed back. The new ownership working on updating the property. We hope you will come back and see us soon.

10/10 Sangat Bagus

Dwell

Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Very clean and comfortable property.
Menginap 1 malam pada bulan November 2023
Tanggapan dari Hotel Management pada tanggal 19 Nov 2023
Thank you very much for the kind review. We are glad you enjoyed your time at the Branson Hillside Hotel, and hope to see you again soon

10/10 Sangat Bagus

Janice, Smithville

Bepergian bersama teman
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Property and room were clean, the staff was very friendly and helpful. Like others have mentioned there is no signage with the hotel name. It would have been extremely hard to find if I had not read a review mentioning that. A temporary banner type sign somewhere in front of the hotel might be beneficial. Would stay here again.
Menginap 5 malam pada bulan November 2023
Tanggapan dari Hotel Management pada tanggal 14 Nov 2023
Thank you so much for taking the time to leave us a kind review. We hope to see you again soon

10/10 Sangat Bagus

Benton

Menginap 1 malam pada bulan November 2023
Tanggapan dari Hotel Management pada tanggal 5 Des 2023
We hope to see you again soon

8/10 Bagus

Rachel

Menginap 1 malam pada bulan November 2023
Tanggapan dari Hotel Management pada tanggal 5 Des 2023
Thank you for staying at Branson Hillside Hotel. We hope to see you again soon

10/10 Sangat Bagus

Micki

Menginap 1 malam pada bulan November 2023
Tanggapan dari Hotel Management pada tanggal 2 Jan 2024
Thank you for staying with us. We hope to see you again soon.

8/10 Bagus

Jennifer

Bepergian bersama teman
Disukai: Staf & layanan, fasilitas
Property was comfortable, convenient and very affordable.
Menginap 1 malam pada bulan November 2023
Tanggapan dari Hotel Management pada tanggal 6 Nov 2023
Thank you for staying with us. We apricate you taking the time to leave us a kind review. We hope you will come see us again.

6/10 Cukup Baik

Kevin

Tidak Disukai: Staf & layanan, kondisi & fasilitas properti
It's reasonably clean and affordable. Our TV didn't work, so we were moved to a room where the TV also didn't work. At that point we were too exhausted to fuss about it. The staff was polite, but not completely competent. Check in took quite a while and they seemed pretty flustered when we needed to change rooms. As hotels go, it's just ok.
Tanggapan dari Hotel Management pada tanggal 6 Nov 2023
We would like to apologized again for the technical difficulties during you stay. We hope you will come again.

2/10 Sangat Buruk

Amanda, Florissant

Menginap 3 malam pada bulan Oktober 2023
Tanggapan dari Hotel Management pada tanggal 19 Nov 2023
We are sorry you did not enjoy your time with us.

10/10 Sangat Bagus

emily

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Menginap 3 malam pada bulan Oktober 2023
Tanggapan dari Hotel Management pada tanggal 7 Nov 2023
Thank you very much for your kind review. We hope to see you again soon

4/10 Buruk

Gayla

Disukai: Kebersihan
Tidak Disukai: Staf & layanan
What is advertised is not what you get!! The room looks so nice in the pictures.. it’s not. There was no hot coffee in the lobby, nor bar or restaurant!! When I checked in, the lady said there would be a breakfast buffet… incorrect! Nothing! Checkout is 10 not 11! The name of the hotel is not anywhere on the building! Just very disappointed in what I thought I was getting, and what I actually got!
Menginap 1 malam pada bulan Oktober 2023
Tanggapan dari Hotel Management pada tanggal 6 Nov 2023
We would like to apologize again for the unexpected closure of the restaurant during your stay with us, we hope you enjoyed your room and the other amenities on property while you stayed with us.

4/10 Buruk

Traveler terverifikasi

Disukai: Kebersihan
Tidak Disukai: Staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
When we arrived, other guests were in the lobby that had been waiting for a while to check in. They had been ringing the bell, even made a call. Someone finally came to check us all in. They were off doing something else and left the desk unattened. We were there late October when the weather was changing to colder weather. When we would turn the heat on a little, after a few minutes it would turn to freezing cold air. We told them at the desk, they said they checked it, but it did that our 5-night stay. The Resort has changed hands and been split up. Room rates has gone up. It seems as if the water slide area may no longer be part of the Hotel. Plus, they have been working on it forever!! Now, they say it will be finished in June 2024. This is a great asset for the Hotel for families. Also, the breakfast was very good and quick to be served but would be nice to have a free breakfast with your stay like most hotels. We have been staying at what use to be The Welk for several years and have enjoyed it. We hope we can continue.
Menginap 5 malam pada bulan Oktober 2023
Tanggapan dari Hotel Management pada tanggal 6 Nov 2023
I would like to apologize for the wait at check in. We are glad that you enjoyed the breakfast and hope that you will come see us again as DCH continues to make improvements to the property.

6/10 Cukup Baik

Cindy

Bepergian bersama keluarga
Disukai: Kebersihan
This hotel did not have a sign outside indicating the name of the hotel, so had to verify inside if it was the hotel. Then my room was not ready and I had to wait past check in time. The room was nice enough but they need to make some updates.
Menginap 1 malam pada bulan Oktober 2023
Tanggapan dari Hotel Management pada tanggal 25 Okt 2023
We are happy to hear that you enjoyed our rooms. We do apologize for the lack of signage, it is a work in progress.