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This hotel is superb , the staff were excellent form arrival to departure and there was nothing they wouldn’t do.

Absolutely lovely hotel, and lovely staff. Great facilities and extremely clean. Would definitely stay again!

Very clean and new studio apartment, bed super comfortable and good shower, toaster, hob, oven (with integrated microwave) and cutlery etc. Complimentary tea & coffee in the lounge area and room. Small honesty market for things like pasta, sauce, porridge, ice cream, essential toiletries etc. Quick links to Stratford/Westfield, O2 and Excel

Valet and doorman greeted us with a smile and remembered our name each time we left and returned! Wait staff in the dining rooms were so friendly and very attentive. Beautifully decorated for Christmas!

I wasn't sure about booking this hotel, as I'd never heard of it. However it was amazing. It is small but that actually adds to the experience. We usually prefer larger hotels but this was truly 5*. It really feels like a special place. The staff all get the balance of attentive & friendly right. If we needed anything they seemed to arrive at just the right time. But they were never hanging around us. We stayed in the conservatory suite, well worth pushing the boat out for this, as the...

Can't get a better location, near to Piccadilly Circus, Trafalgar Sq, Buckingham Palace...the hotel itself is immaculate, the double room was of a reasonable size, the bed so comfortable and bathroom well appointed. Shower was excellent, complimentary drinks on arrival and cookies and cranberry juice / water in the room. Downsides..not many, view was terrible and there was a slightly unusual smell in the room which you only really noticed first entering.

Beautiful place.. amazing staff and beautiful piano bar too boot!

A beautiful building, very tastefully decorated and furnished, staff could not do enough for us. Would definitely recommend.

Had a great stay at this hotel. Friendly staff, very comfortable rooms with great decor.

Beautiful hotel ...1 of the best breakfasts

Charming hotel, attentive service, very comfortable room and bed. Would stay there again and would definitely recommend

Great hotel stay, couldn’t fault anything about this hotel. Great selection at breakfast. Rooms cleaned everyday, good standard of housekeeping. Aldgate/Tower Hill tube stations only 5 mins walk.

Really brilliant hotel on an equally brilliant location

After spending 3 nights in a 4.4 Expedia rated hotel in Kensington where we greeted with unchanged bed sheets, stained matresses, and more, we left and went to the Andaz. Here, you can shower well, the beds are immaculate and there is a tube station right next to the hotel. This is definetively where we will stay next time. Thank you, Andaz!

Greaqt room and good service with excellent staff