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Ulasan untuk W Brisbane

5 out of 5
W Brisbane
81 North Quay, Brisbane, QLD

Ulasan

9,2

Luar biasa

Penilaian 10 - Sangat Bagus. 571 dari 756 ulasan" "
Penilaian 8 - Bagus. 102 dari 756 ulasan" "
Penilaian 6 - Cukup Baik. 43 dari 756 ulasan" "
Penilaian 4 - Buruk. 22 dari 756 ulasan" "
Penilaian 2 - Sangat Buruk. 18 dari 756 ulasan" "

9,6/10

Kebersihan

9,2/10

Staf & layanan

9,4/10

Fasilitas

9,6/10

Kondisi & fasilitas properti

8,8/10

Ramah lingkungan

Ulasan

10/10 Sangat Bagus

ROD

Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Excellent hotel that actualy lives up to its reputation. Only issue i had was room service main meal had no cover on it which meant I had to eat that first before my starter which was a cold dish anyway. Apart from that would certainly stay here again. Staff were faultless in every respect and eager to help.
Menginap 2 malam pada bulan April 2024

10/10 Sangat Bagus

ERIKO

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Menginap 2 malam pada bulan Maret 2024
Tanggapan dari W Brisbane pada tanggal 2 Mei 2024
Thank you for taking the time to give us a 5-star review Eriko! We hope there will be an opportunity to welcome you back again.

6/10 Cukup Baik

Jessica

Bepergian bersama keluarga
Tidak Disukai: Staf & layanan, fasilitas
Very dusty, full of dust mites and poor customer service need constant reminders
Menginap 2 malam pada bulan April 2024
Tanggapan dari W Brisbane pada tanggal 2 Mei 2024
Hello Jessica and thank you for taking the time to share your review. We are very sorry and concerned to hear of this feedback regarding your stay. We would love the opportunity to discuss this with you further and ask you to contact us directly at your earliest convenience. Thank you and we look forward to connecting soon.

10/10 Sangat Bagus

Juie

Bepergian bersama teman, Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Stunning, Luxurious, Unique from anywhere we have ever stayed .
Menginap 2 malam pada bulan April 2024
Tanggapan dari W Brisbane pada tanggal 20 Apr 2024
Thank you Juie for the glowing review and perfect 5! We're thrilled you had a great time while with us and we hope to welcome you back again soon.

10/10 Sangat Bagus

Kate

Menginap 2 malam pada bulan Maret 2024
Tanggapan dari W Brisbane pada tanggal 26 Apr 2024
Thank you for taking the time to give us a 5-star review Kate! We hope there will be an opportunity to welcome you back again.

10/10 Sangat Bagus

Haley

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Menginap 2 malam pada bulan Februari 2024
Tanggapan dari W Brisbane pada tanggal 6 Apr 2024
Thank you for taking the time to give us a 5-star review Haley! We hope there will be an opportunity to welcome you back again.

8/10 Bagus

Natasha

Bepergian bersama keluarga dan anak
Disukai: Kebersihan, fasilitas, kondisi & fasilitas properti
Property was great and contemporary, however over the 2 nights it was quite a few misses in service - starting with a delayed check in and missed food orders at the restaurant. Call out to the bar tenders at the Wet deck who were wonderful though!
Menginap 2 malam pada bulan Maret 2024
Tanggapan dari W Brisbane pada tanggal 2 Apr 2024
Thank you Natasha for taking the time to leave a review. Whilst we're thrilled you enjoyed the hotel and your kind words regarding our talent, we are disappointed that we missed several opportunities to really wow you. Please know that your comments have been shared with our team for review and training. We hope to welcome you back in the future to show you a truly flawless stay.

10/10 Sangat Bagus

Biljana

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Beautiful hotel! A must stay!
Menginap 3 malam pada bulan Maret 2024
Tanggapan dari W Brisbane pada tanggal 26 Mar 2024
Thank you so much for the 5-star review Biljana. We’re so pleased to read you had a fantastic stay with us and that you enjoyed our hotel! We hope there will be an opportunity to welcome you back again.

10/10 Sangat Bagus

Rodney

Bepergian bersama teman
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Our visit was fantastic from the very start. We liked how edgy and modern this hotel was, and we especially like the rooftop bar with the pool that was open 24/7. Everyone that worked there was incredibly kind, however, Liv Brown from Concierge stood out the most. She made us feel really special and set us up with some wonderful plans. We greatly appreciated her.
Menginap 3 malam pada bulan Maret 2024
Tanggapan dari W Brisbane pada tanggal 18 Mar 2024
Thank you so much for the fantastic review Rodney! We are so pleased to hear you had such a wonderful experience with us and we’re so excited to welcome you back on your next stay! Thank you again for all the kind words mentioned about our hotel and talent.

10/10 Sangat Bagus

Norm

Bepergian bersama teman
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Outstanding hotel. Shops and restaurants were within an easy walk.
Menginap 3 malam pada bulan Maret 2024
Tanggapan dari W Brisbane pada tanggal 10 Mar 2024
We’re so glad to hear that you had an amazing stay with us Norm and that you loved our guestrooms with their ideal location. We hope to welcome you back again soon.

10/10 Sangat Bagus

Nick

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Menginap 1 malam pada bulan Februari 2024
Tanggapan dari W Brisbane pada tanggal 7 Mar 2024
Thank you for taking the time to give us a 5-star review Nick! We hope there will be an opportunity to welcome you back again.

10/10 Sangat Bagus

PERIN

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Menginap 3 malam pada bulan Februari 2024
Tanggapan dari W Brisbane pada tanggal 4 Mar 2024
Thank you for taking the time to give us a 5-star review Perin! We hope there will be an opportunity to welcome you back again.

10/10 Sangat Bagus

Kristy

Bepergian dalam rombongan
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Best hotel I’ve stayed at in Brisbane so far, will definitely use again for future bookings.
Menginap 1 malam pada bulan Februari 2024
Tanggapan dari W Brisbane pada tanggal 23 Feb 2024
Thank you so much for the fantastic review Kristy! We are so pleased to hear you had such a wonderful experience with us and we’re so excited to welcome you back on your next stay!

8/10 Bagus

Melanie

Bepergian bersama teman
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Staff were super friendly and efficient. Loved the locality.
Menginap 1 malam pada bulan Februari 2024
Tanggapan dari W Brisbane pada tanggal 20 Feb 2024
Thank you Melanie for the glowing review! We're thrilled you had a great time while with us and we hope to welcome you back again soon.

10/10 Sangat Bagus

Glen

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Quality hotel
Menginap 1 malam pada bulan Februari 2024
Tanggapan dari W Brisbane pada tanggal 2 Feb 2024
Thank you Glen for the glowing review and perfect 5! We're thrilled you had a great time while with us and we hope to welcome you back again soon.

10/10 Sangat Bagus

Kia

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Menginap 1 malam pada bulan Januari 2024
Tanggapan dari W Brisbane pada tanggal 30 Jan 2024
Thank you for taking the time to give us a 10-star review Kia!

10/10 Sangat Bagus

I Ching

Bepergian bersama teman
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
All good!
Menginap 2 malam pada bulan Januari 2024
Tanggapan dari W Brisbane pada tanggal 30 Jan 2024
Thank you for taking the time to give us a 5-star review Ching! We hope there will be an opportunity to welcome you back again.

10/10 Sangat Bagus

David

Bepergian bersama teman
Disukai: Fasilitas, kondisi & fasilitas properti
Everything was terrific and the staff were so friendly, welcoming and helpful!!! Also, loved our room and view.
Menginap 1 malam pada bulan Januari 2024
Tanggapan dari W Brisbane pada tanggal 27 Jan 2024
Thank you David for the glowing review and perfect 5! We're thrilled you had a great time while with us and we hope to welcome you back again soon.

10/10 Sangat Bagus

John

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Menginap 1 malam pada bulan Januari 2024
Tanggapan dari W Brisbane pada tanggal 23 Jan 2024
Thank you for taking the time to give us a 5-star review John!

10/10 Sangat Bagus

TIAN

Bepergian bersama teman
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Perfect Location
Menginap 2 malam pada bulan Januari 2024
Tanggapan dari W Brisbane pada tanggal 23 Jan 2024
We’re so glad to hear that you had an amazing stay with us Tian and that you loved our guestrooms with their ideal location. We hope to welcome you back again soon.

10/10 Sangat Bagus

Bill

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Great hotel
Very good hotel in a great location. Excellent service. No recognition of Hotels.com status.
Menginap 1 malam pada bulan Januari 2024
Tanggapan dari W Brisbane pada tanggal 23 Jan 2024
We’re so glad to hear that you had an amazing stay with us Bill and thank you for the kind words! We hope to welcome you back again soon.

10/10 Sangat Bagus

Stephen

Bepergian bersama teman
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Very stylish rooms with a great view of the Brisbane River. Couldn’t fault the W. The pool is great with plenty of lounges.
Menginap 1 malam pada bulan Januari 2024
Tanggapan dari W Brisbane pada tanggal 23 Jan 2024
Wow thank you so much for the outstanding review Stephen, your feedback has absolutely made our day! You certainly made the most of your stay with us experiencing all of our facilities and the incredible views of the Brissy River are a definite treat. We hope to welcome you back for another stay soon, hopefully for longer next time!

10/10 Sangat Bagus

Melissa

Bepergian bersama teman
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Awesome buffet breakfast and funky modern style and great facilities
Menginap 1 malam pada bulan Januari 2024
Tanggapan dari W Brisbane pada tanggal 23 Jan 2024
Thanks for taking the time to leave us a review Melissa. We’re so pleased to read you enjoyed our funky hotel design and buffet breakfast at The Lex! We very much hope to see you again soon.

10/10 Sangat Bagus

Kyla

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Menginap 1 malam pada bulan Januari 2024
Tanggapan dari W Brisbane pada tanggal 23 Jan 2024
Thank you for taking the time to give us a 5-star review Kyla!

10/10 Sangat Bagus

Andrew

Menginap 1 malam pada bulan Januari 2024
Tanggapan dari W Brisbane pada tanggal 23 Jan 2024
Thank you for taking the time to give us a 5-star review Andrew!

10/10 Sangat Bagus

jeong sook

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Menginap 1 malam pada bulan Januari 2024
Tanggapan dari W Brisbane pada tanggal 23 Jan 2024
Thank you for taking the time to give us a 10-star review Jeong!

10/10 Sangat Bagus

Collette

Bepergian bersama teman
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Great hotel! Awesome pool and bar. Great buffet Brekky!
Menginap 1 malam pada bulan Januari 2024
Tanggapan dari W Brisbane pada tanggal 10 Jan 2024
Thanks for taking the time to leave us a review Collette. We’re so pleased to read you enjoyed our funky hotel design and buffet breakfast at The Lex! We very much hope to see you again soon.

10/10 Sangat Bagus

Wendy, Mentone

Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Amazing hotel. I was in the "lowest" room type and it was spectacular. Very high tech in the room, every lighting option and even the curtains can be controlled from a console on the bedside table. The pool and bar area gets a special mention. Amazing stuff.
Menginap 1 malam pada bulan Januari 2024
Tanggapan dari W Brisbane pada tanggal 10 Jan 2024
Thank you Wendy for the glowing review and perfect 5! We're thrilled you had a great time while with us and we hope to welcome you back again soon.

10/10 Sangat Bagus

Julie

Bepergian bersama keluarga
Disukai: Staf & layanan, fasilitas, kondisi & fasilitas properti
The W Hotel is truly wonderful. My daughter and I had a girls weekend and it was a very pleasant and enjoyable stay.
Menginap 2 malam pada bulan Januari 2024
Tanggapan dari W Brisbane pada tanggal 9 Jan 2024
Hi Julie, we’re so glad to hear that you and your family had an amazing stay with us and loved our hotel. Thank you so much for taking the time to share your positive experience.

10/10 Sangat Bagus

Bridget

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Menginap 1 malam pada bulan Januari 2024
Tanggapan dari W Brisbane pada tanggal 9 Jan 2024
Thank you for taking the time to give us a 10-star review Bridget! We hope there will be an opportunity to welcome you back again.

4/10 Buruk

Sheri

Menginap 2 malam pada bulan Desember 2023
Tanggapan dari W Brisbane pada tanggal 9 Jan 2024
Hello Sheri and thank you for taking the time to share your review. We are very sorry and concerned to hear of this feedback regarding your stay. We would love the opportunity to discuss this with you further and ask you to contact us directly at your earliest convenience. Thank you and we look forward to connecting soon.

10/10 Sangat Bagus

JURI

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Menginap 2 malam pada bulan Januari 2024
Tanggapan dari W Brisbane pada tanggal 9 Jan 2024
Thank you for taking the time to give us a 10-star review Juri!

10/10 Sangat Bagus

Cameron

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
.
Menginap 1 malam pada bulan Desember 2023
Tanggapan dari W Brisbane pada tanggal 9 Jan 2024
Thank you for taking the time to give us a 5-star review Cameron!

10/10 Sangat Bagus

MIRIM

Bepergian bersama teman
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
If I visit Brisbane again, I will stay here again. It has friendly staff, good amenities, and the food is also great.
Menginap 1 malam pada bulan Desember 2023
Tanggapan dari W Brisbane pada tanggal 1 Jan 2024
Thank you so much for the fantastic review Mirim! We are so pleased to hear you had such a wonderful experience with us and we’re so excited to welcome you back on your next stay! Thank you again for all the kind words mentioned about our hotel and talent.

10/10 Sangat Bagus

Julie

Menginap 2 malam pada bulan Desember 2023
Tanggapan dari W Brisbane pada tanggal 1 Jan 2024
Thank you for taking the time to give us a 5-star review Julie! We hope there will be an opportunity to welcome you back again.

8/10 Bagus

Christy

Bepergian bersama keluarga dan anak
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
My river view was narrow across 2 buildings and others were good.
Menginap 1 malam pada bulan Desember 2023
Tanggapan dari W Brisbane pada tanggal 1 Jan 2024
Hi Christy and thank you for your review though we're sorry that there were some aspects that fell short of expectations. Please note that our team are always able to take requests which may be subject to availability. We hope there will be an opportunity to welcome you back again.

10/10 Sangat Bagus

Glen

Disukai: Kebersihan, kondisi & fasilitas properti, kenyamanan kamar
W Brisbane
Great all round, accomodation, service, facilities and food.
Menginap 1 malam pada bulan Desember 2023
Tanggapan dari W Brisbane pada tanggal 27 Des 2023
Thank you so much for the fantastic review Glen! We are so pleased to hear you had such a wonderful experience with us and we’re so excited to welcome you back on your next stay!

8/10 Bagus

stacey

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
W Hotel Brisbane
very modern high end decor and lovely pool Friendly staff.
Menginap 1 malam pada bulan Desember 2023
Tanggapan dari W Brisbane pada tanggal 27 Des 2023
Thank you so much for the fantastic review Stacey! We are so pleased to hear you had such a wonderful experience with us and we’re so excited to welcome you back on your next stay! Thank you again for all the kind words mentioned about our hotel and talent.

10/10 Sangat Bagus

Lap Ching

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Menginap 1 malam pada bulan Desember 2023
Tanggapan dari W Brisbane pada tanggal 27 Des 2023
Thank you for taking the time to give us a 10-star review Lap Ching! We hope there will be an opportunity to welcome you back again.

10/10 Sangat Bagus

Craig

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Great stay
Great ambience modern design fantastic breakfast well located
Menginap 2 malam pada bulan Desember 2023
Tanggapan dari W Brisbane pada tanggal 27 Des 2023
Thanks for taking the time to leave us a review Craig. We’re so pleased to read you enjoyed our funky hotel design and buffet breakfast at The Lex! We very much hope to see you again soon.

8/10 Bagus

hong

Menginap 3 malam pada bulan Desember 2023
Tanggapan dari W Brisbane pada tanggal 27 Des 2023
Thank you for taking the time to give us a 4-star review Hong! We hope there will be an opportunity to welcome you back again.

8/10 Bagus

Dominic

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
The property W Brisbane was an excellent hotel. There were two aspects which were not great. The bathroom toilet and shower door is what I consider a cheap design, whereby the door slides one way to enclose the toilet and opens the shower, and slides the other way which opens the toilet and closes the shower. it means there is no privacy to the shower or the toilet depending which is in use. Also, we were charged for a service which was not used. We only discovered this when we arrived home to an invoice for it, separate from the room charge and breakfast. I complained by phone twice to complain, was assured it would be reversed, but as yet, a week later, there is no refund.
Menginap 1 malam pada bulan Desember 2023
Tanggapan dari W Brisbane pada tanggal 23 Des 2023
Hi Dominic and thank you for your review following your stay. We are sorry and disappointed to hear of the short falls with your room. Further to our conversation and your correspondence with our W Insider, please know that we have shared this with our teams for further review and training. Thank you again and we hope to welcome you back to W Brisbane again in the future.

10/10 Sangat Bagus

Kerri

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Menginap 1 malam pada bulan Desember 2023
Tanggapan dari W Brisbane pada tanggal 23 Des 2023
Thank you for taking the time to give us a 5-star review Kerri!

10/10 Sangat Bagus

caroline

Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
I cannot say enough about how wonderful my stay was. The staff were brilliant, kind and helpful. The hotel room was beautiful and had everything you would expect and more. The in-room dining for dinner and breakfast was first class. Thank you for such a restful and first class experience.
Menginap 1 malam pada bulan Desember 2023
Tanggapan dari W Brisbane pada tanggal 13 Des 2023
Thank you so much for the fantastic review Caroline! We are so pleased to hear you had such a wonderful experience with us and we’re so excited to welcome you back on your next stay! Thank you again for all the kind words mentioned about our hotel and talent.

10/10 Sangat Bagus

Darren

Bepergian bersama teman
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
What a wonderful property will definitely stay again
Menginap 2 malam pada bulan Desember 2023
Tanggapan dari W Brisbane pada tanggal 13 Des 2023
Thank you for taking the time to give us a 5-star review Darren! We hope there will be an opportunity to welcome you back again.

10/10 Sangat Bagus

Simon

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Tanggapan dari W Brisbane pada tanggal 12 Feb 2024
Thank you for taking the time to give us a 5-star review Simon! We hope there will be an opportunity to welcome you back again.

6/10 Cukup Baik

Christopher

Menginap 4 malam pada bulan Desember 2023
Tanggapan dari W Brisbane pada tanggal 13 Des 2023
Hello Christopher and thank you for taking the time to share your review. We would love the opportunity to discuss this with you further and ask you to contact us directly at your earliest convenience. Thank you and we look forward to connecting soon.

10/10 Sangat Bagus

Nadene

Bepergian bersama teman
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Loved staying here!!!! One of the best hotels in Brisbane will definitely return
Menginap 1 malam pada bulan Desember 2023
Tanggapan dari W Brisbane pada tanggal 7 Des 2023
Thank you Nadene for the glowing review and perfect 5! We're thrilled you had a great time while with us and we hope to welcome you back again soon.

8/10 Bagus

FRANCOIS

Disukai: Kebersihan, kondisi & fasilitas properti, kenyamanan kamar
Allez y, un bon w
Bon emplacement! L’accueil à mon arrivée était, malheureusement je ne me souviens plus du prénom de la charmante réceptionniste! J’ai mangé le soir au restaurant Lex, l’entrée était excellente, le plat bon mais pas époustouflant! Le service pourrait être amélioré! Petit-déjeuner très bien!
Menginap 2 malam pada bulan November 2023
Tanggapan dari W Brisbane pada tanggal 7 Des 2023
Thanks for taking the time to leave us a review Fancois. We’re so pleased to read you enjoyed our hotel and it's facilities! Your feedback has been shared with the relevant departments for further review. We very much hope to see you again soon.

8/10 Bagus

youze

Bepergian bersama teman, Traveler bisnis
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
overall all good
Menginap 4 malam pada bulan November 2023
Tanggapan dari W Brisbane pada tanggal 1 Des 2023
Thank you for your review Youze. We hope to welcome you back again soon.