Hotel Keluarga di Brookville

"The place is nice for the price. There was no staff to check me in at my arrival. The staff was not even on the property, And was rude. No apology for coming late."

"It looks as if the place is under reconstruction. The room was not clean. Handprints on the mirrors, hairs in the sink and tub. Smallest pillows I have ever tried to sleep on. Truthfully the only reason I am doing this review, is the people who work there. They were AWESOME!!!"

"Nice lobby area & easy check in. Staff was friendly. Rooms were clean & quiet"

"Ok for the price."

"Charming Conveniently located Very clean the stairwells were immaculate Ample parking nice breakfast Would highly recommend"

"General Manager was very accommodating and let me check in early, for a nominal fee. Staff were friendly and helpful. Breakfast was good, and could use other things in their selection they provide. Plenty of parking. I would recommend this hotel for the price you pay. I would stay here again, if ever back there."

"NOT FAMILY FRIENDLY HOTEL, BUT MORE OF HUMAN TRAFFICKING HOTEL. Came in and the room is nasty. Stains on blankets and pillows. Food crumbs all over the room. Bathroom is used. So much creepy people all around. The next day, hotel house keeper just burst in my room. No knock whatsoever, I guess it's optional nowdays. Apparently someone said our room was already "empty", and so they just assumed its empty. The lack of communication on this hotel insane! Hotel receptionist flirts with guys and when...

"The hotel seems pretty new from first glance. Room is spacious. Bedding is pretty comfortable. TV is new, and there is a big couch and a sitting area by the window. Breakfast is more basic than Hampton of Holiday Inn Express. But my main issue was with their management. Even though I prepaid for my stay through Expedia, the hotel still wrongly charged me for the night (they turned my deposit into a charge!). I called the hotel repeatedly across 3 days in the AM and in the PM but no one ever...