Dear Candice,Thank you for taking time to leave us a review for your recent stay with us! It's exciting to know that your stay has been amazing and our hotel style, cleanliness, staff friendliness and grounds contributes to your positive experience.We are committed to exceed guest satisfaction, and looking forward to welcoming you back again in our property should your trip brings you back to Broome!Kind regards,MichelleAss. Rooms Division Manager

Dear Kurt,Thank you for taking time to leave us a fantastic online review about your recent stay with us.It's amazing to know that you've enjoyed your stay, fancy our pools along with the dining experience. In addition to your feedback of the location, we are situated in a quiet central places: 5 minutes walk to the Matsos Brewery & Town Beach, 15 minutes walk to China Town, 10 minutes from the Airport. The bus stop to travel around Broome is just around the corner of the hotel. We understand that the regional bus time was not as frequent as the city. Despite of that we loved to welcome you back again in our property for another blissful stay experience.Kind regards,MichelleAss. Rooms Division Manager

Dear Callum,Thank you for leaving us a fabulous online review.We are excited to know that you had a pleasant stay in the complimentary upgrade to our newly refurb room - superior king terrace room. Also not to mentioned about your excellent dining experience that been one of the highlight of your stay.We are looking forward to welcoming you back again in our property should your trip brings you back to Broome for another blissful stay experience.Kind regards,MichelleAss. Rooms Division Manager

Dear Marion,Thank you for taking time to leave us an excellent online review! We are delighted to know that you had a great stay with us and we'd love to welcoming you back again in our property should your trip brings you back to Broome!Kind regards,MichelleAss. Rooms Division Manager

Dear Laurelle,Thank you so much for your kind words and for sharing your experience with us! It sounds like you had a wonderful experience. We are delighted that you were able to take the advantage of enjoying our beautiful garden, gym during your stay.It's also heart warming to hear that you found our staff understanding and accommodating. I will definitely extend this to our team, to motivate them to keep up their customer service's excellence.We can't wait to welcoming you back again for another memorable stay!Kind regards,MichelleAss. Rooms Division Manager

Dear Sharon,Thank you for taking time to leave us a 5 star excellent review about your stay. We're delighted to hear that you enjoyed your stay with us and that you found our hotel lovely, especially our great pool to be your highlight.We look forward to welcoming you back in the future and providing you with another fantastic stay!Kind regards,MichelleAss. Rooms Division Manager

Dear Leeane,Thank you for taking time to leave us an online review about your recent stay with us.We are delighted to know that you have a great time and appreciate our complimentary room upgrade to our Bayview Suite from your initial favorite Park view queen room type.We are looking forward to welcoming you back again in our property! Thank you once again for your patronage with us.Kind regards.MichelleAss. Rooms Division Manager

Dear Paul,Thank you for taking time to leave us a feedback about your recent stay with us. We are truly concern and would like to know more about the experience reflected on the score given. Please feel free to reach us out via email ardm@theconti.com.auWe hope that we are able to hear from you, so we can address the matter promptly. Despite of that we hope that we will have a chance to welcoming you back again in the near future at our property.Kind regards,MichelleAss. Rooms Division Manager

Dear Roger,Thank you for taking time to leave us a review about your recent stay with us. We sincerely apologize for the inconvenience caused, and our team has actioned it straight away to resolve the matter.Your feedback is invaluable to us. Despite of that we are grateful that it didn't alter your overall positive experience of the stay. We hope to welcoming you back again in our property, should your trip brings you back to Broome!Kind regards,MichelleAss. Rooms Division Manager

Dear Christine,Thank you for sharing your kind words to us! I will definitely share this to our team.We are thrilled that your stay has been perfect, by highlighting the friendliness of our staff, rooms cleanliness and facilities, also with the food.We are looking forward to welcoming you back in the near future, should your trip brings you back to Broome!Kind regards,MichelleAss. Rooms Division Manager

Dear Anthony,Thank you for leaving us a review about your recent stay with us. We are glad to hear positive experience during your visit. Especially to know that you found the upgrade experience to our newly refurbished Junior suite room was excellent and exceed your expectation. In addition to the pleasure, we are delighted to learn that you enjoyed your dining experience.We appreciate your patronage and looking forward to welcoming you back in our property, should your trip brings you back to Broome!Kind regards,MichelleAss. Rooms Division Manager

Dear Alice,Thank you for leaving us a 5 rating score for the recent stay with us! We are thrilled that you found your stay was amazing to you. We are looking forward to welcoming you back again in our property should your trip brings you back to Broome!Kind regards,MichelleAss. Rooms Division Manager

Dear Jane,Thank you for taking time to leave a 5 rating score for your recent stay with us. We are thrilled to know that your stay has been amazing. Especially about our hotel location that was convenient and the assistance of our team that contributes to our positive experience.We are looking forward to welcoming you back in our property should your trip brings you back to Broome!Kind regards,MichelleAss. Rooms Division Manager

Dear Christine,Thank you for taking time to leave us a review about your recent stay with us. We are pleased to learn that you were enjoying your time with us from your the full score given.We hope to welcoming you back soon in our property should your trip brings you back to Broome!Kind regards,MichelleAss. Rooms Division Manager

Dear Robin,Thank you for taking time to leave us a review about your recent stay with us. We are thrilled to know that your stay has been excellent to you.We are looking forward to welcoming you back soon in our property, should your trip brings you back to Broome!Kind regards,MichelleAss. Rooms Division Manager

Dear Susanne,Thank you for leaving us a review about your recent stay with us! We are excited to know that you were having a pleasant stay with us from the 10 out of 10 excellent score given.We are looking forward to welcoming you back soon in our property, should your trip brings you back to Broome.Kind regards,MichelleAss. Rooms Division Manager

Dear Kathryn,Thank you for taking time to share us a review about your recent stay with us. We are delighted to know that your stay has been excellent expressed by the full marks. Also, you are highlighting your positive experience that was contributed by our staffs. We will definitely extend this to our team, to keeps them motivate ensuring guest satisfaction.We would love to welcoming you back soon in our property in the near future, should your trip brings you back to Broome!Kind regards,MichelleAss. Rooms Division Manager

Dear Lotte,Thank you for leaving us a review about your recent stay with us. We are sorry to hear that the stay was not up to your expectation. We loved to have a chance to welcoming you back to our property should your trip brings you back to Broome. We would highly recommend you to book in to our newly refurb rooms category which might be suitable for your travel needs.Kind regards,MichelleAss. Rooms Division Manager

Dear Mary,Thank you for leaving us a review about your recent stay with us! We are glad that you enjoyed your stay with us and we love to welcoming you back soon in our property should your trips brings you back to Broome.Kind regards,MichelleAss. Rooms Division Manager

Dear Nick,Thank you for leaving a review of your recent stay with us. We are glad that you found our place very convenient, modern and clean especially for our rooms, amazing pools and the tranquility of the space. We are looking forward to welcoming you back soon in our property should your trip brings you back to Broome!Kind regards,MichelleAss. Rooms Division Manager

Dear Schneider,Thank you for leaving a review of your recent stay with us. We are thrilled that you enjoyed your stay with us.We are looking forward to welcoming you back soon in our property should your trip brings you back to Broome!Kind regards,MichelleAss. Rooms Division Manager

Dear Tahereh,Thank you for taking time to leave us a review about your recent stay with us! We are thrilled that you had an enjoyable stay with us and will decided to return to our property for your next trip to Broome!We are looking forward to welcoming you soon in the near future!Kind regards,Michelle - Assistant Rooms Division Manager

Dear David,Thank you for your leave us a review about recent stay! We are excited to know that you had a great stay experience and everything from our room cleanliness, access to the pool and especially our staff was amazing to you. We are looking forward to welcoming you back soon in the near future at our property!Kind regards,

Dear Irene,Thank you for leaving us an excellent review about your recent stay with us! We are looking forward for an opportunity to welcoming you back soon in our property in the near future should your trip brings you back to Broome!Kind regards,MichelleAss. Rooms Division Manager

Hi Sharon,Thank you for taking time to fill out the post survey about your stay! We are glad that you have a pleasant stay with us and we are looking forward to welcoming you back soon in our property in the near future.Kind regards,

Hi Anonymous, Thank you for taking time to filling out the survey to score us about the stay. We are looking forward to welcoming you back in our property soon in the near future and to ensure your next stay to be up to your satisfaction!

Dear Bambi,Thank you for filling out the survey about your recent stay with us. We are thrilled to know that you are enjoying your stay with us!We hope to welcoming you back soon in the near future should your trip bringing you back to Broome.Kind regards,Michelle - Assistant Rooms Division Manager

Dear Alpha Division,Thank you for rating your excellent about your recent stay with us. We are delighted to learn that you have a great experience. We are looking forward to welcoming you back on the next trip you come to Broome!

Dear Suzanne,Thank you for taking time to share about your recent stay with us. We are thrilled that you found everything was up to your satisfaction, especially the cleanliness of the rooms and our staffs. We are looking forward to welcoming you back soon at your next trip to Broome!Kind regards,

Dear Kara,Thank you for taking your time to share your feedback about your recent stay with us. We are delighted to know that you found our staffs are friendly and our convenient location. We regret that the atmosphere did not meet your expectation. We sincerely apologize for the shortfall experienced, perhaps our deluxe pool or garden view category might be an alternative options for your future stay reference.We truly value your feedback, as it allows us to identify rooms for improvement. Should you decided to stay with us again in the future, we will do our best to ensure a more enjoyable experience for you.Kind regards,

Dear Wendy,Thank you for taking time to fill out the survey about your recent stay with us! It is a pleasure for us to having you here and we are glad that you had a pleasant stay with us.We are looking forward to welcoming you back soon in our property

Dear Michael,Thank you for sharing your feedback about your recent stay with us! We are thrilled that you had a great experience especially for the convenient, safe location that always brings you back to us.We are looking forward to welcoming you back soon in our property.Kind regards,

Dear Rosemary Edith,Thank you for taking time to share your feedback about your recent stay with us. We are glad that our pleasant staff and the dining contributed to your positive experience with us. However, we sincerely apologize and regret for the shortfall that you faced with some of the facilities. While we strive to minimize distruptions,we appreciate your patience and understanding for this period of improvement. Once, again we thank you for the invaluable feedback which will enhance us to improve our service and overall guest experience. We hope that you will give us another opportunity to serve you better in the future. Our receptions team is ready to help and assist your inquiry about or during the stay

Dear Christine,Thank you for taking your valuable time to complete the review. We are glad that you had a pleasant stay with us!We are looking forward to welcoming you back soon in our property

Dear Tim,Thank you for your excellent feedback about your recent stay with us! We are looking forward to having you back at our property

Dear Frank,Thank you for spending time to complete the post feedback survey of us!It sounds like you had a great experience at the Conti hotel! I'm glad to hear that you enjoyed the hotel, and the area.It's always nice when everything comes together perfectly during a trip. Thank you for sharing your positive review with us.Kind regards,

Dear Marcel,Thank you for taking your valuable time to complete the post stay survey about us!It's great to hear that the location of the hotel was convenient for you, especially since it was close to the airport.I'm also glad to hear that you found the room to be nice and clean. Cleanliness is always important, especially during these times. Thank you for sharing your experience with us.Kind regards,

Dear Lorna,We are sorry to learn about your cancelled trip to visit Broome. Although you booked for a non-refundable stay, we are able to refund for the 1 night out of the 3 night stay booked. We hope to be able to host you in the near future for your upcoming visit to Broome.Kind regards,

Dear Kathryn, Thank you for leaving us a review! We are thrilled to hear that you had a fantastic experience with our housekeeping and restaurant staff, and that their service exceeded your expectations. Our team works hard to provide exceptional service to all our guests, and it's wonderful to know that their efforts made your stay memorable. I will be sure to pass along your lovely comments. Thank you for sharing your positive feedback with us, and we hope to have the pleasure of welcoming you back again soon. Kind Regards,

Dear Chuang Wei,Thank you for rating us about your post stay experience. It is really important for us to know that you are satisfied about your stay and experience with us.We are looking forward to welcoming you back soon to our property!Kind regards,

Dear Judith, Thank you for taking the time to leave us a review! We're pleased to hear that you found our hotel to be close and convenient for your needs. We are central to all Broome has on offer! We hope to see you again soon for another comfortable and enjoyable stay! Kind Regards,

Thank you for taking the time to leave us such a wonderful 5 star review, we are thrilled to learn you enjoyed your stay and we hope to have the pleasure of welcoming you back again soon. Kind Regards,

Dear Jason, Thank you for taking the time to share your stay with us. I am sorry to learn your was hindered by maintenance issues, this is less than ideal and I understand your frustrations surrounding this. I would like to opportunity to speak to you in more detail on these issues and provide you with the true Conti experience when you are next in Broome. Please accept my sincerest apologies again Jason. Kind Regards

Dear Sarah, Thank you for staying with us at The Conti and for taking the time to share your valuable feedback. We are pleased to hear that you found our property to be clean and nice and this had a positive impact on your experience. However, I am very sorry to learn that you experienced an inconvenience during your stay with us as there was no hot water for the last three days of your booking.We completely understand how frustrating this must have been for you, and we would like to extend our sincere apologies for this shortfall. We agree that communication is key in situations like this, and we apologise for any lapse in communication on our part.We have also taken steps to ensure that such a situation does not happen again in the future.Thank you for highlighting this issue and we hope to have the opportunity to make it up to you in the future. Kind Regards, Saffron

Dear Anna, Thank you for choosing to stay with us at The Conti and for taking the time to share your feedback. We are thrilled to hear that you found our hotel to be lovely and quiet, it is truly an oasis! I apologise for any inconvenience caused by the room renovations. We understand that this may have disrupted your stay, and for that, we sincerely apologise.Please be assured we will do our best to ensure that future guests are not affected by noise from our ongoing renovations. Our team is working hard to improve our facilities and services, and we appreciate your patience and understanding during this time.Thank you again for your kind rating of 5/5, and we look forward to the opportunity of welcoming you back to The Conti in the future. Kind Regards, Saffron

Dear Leanne,Thank you for taking the time to leave us a review and what a wonderful one at that. We are thrilled to learn you enjoyed your stay and rated it so highly. We hope we have the pleasure of welcoming you back again soon. Kind Regards, Saffron - Rooms Division Manager

Dear Nigel, Thank you for choosing to stay with us at The Conti and for taking the time to share your feedback. We are delighted to hear that you enjoyed your stay with us and that our friendly receptionist was able to check you in early. We take great pride in providing excellent customer service and we are thrilled that you had a positive experience.It's also wonderful to hear that you found your room to be great. Our team works hard to ensure that all of our guests have a comfortable and enjoyable stay, and we are glad that we met your expectations.Once again, thank you for your kind words, and we hope to have the pleasure of welcoming you back to our hotel in the near future. Kind Regards, Saffron - Rooms Division Manager

Dear Geoffrey, Thank you for taking the time to let us know about your recent stay, it's a shame to see you go! I am so happy to read you enjoyed your stay and you were able to get some respite amongst our tropical gardens! The Conti really is a special oasis and we are so lucky to be able to share this with our guests. Thank you again for leaving us a review; we hope we have the pleasure of welcoming you back again in the future. Kind Regards, Saffron

Dear Karl, Thank you for leaving us with some feedback from your recent stay at the Conti! We greatly appreciate that you have taken the time to leave us a review with the highlights from your stay. I am so pleased to hear that you enjoyed the upgraded room type and have noted your comment regarding the aircon. We do have 4 channels of scheduled movies, however these may not have been playing when you were browsing through. Thank you again for sharing your experience, I do hope we have pleasure of welcoming you back again soon!Kind Regards, Rebecca - Assistant Front Office Manager