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Hotel Chicamocha

Property class: 4

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Located close to Megamall Shopping Center and Canaveral Mall, Hotel Chicamocha provides free English breakfast, 2 coffee shops/cafes and a playground. Treat yourself to a body scrub, a manicure/pedicure or a facial at the on-site spa. Be sure to enjoy a meal at any of the 3 on-site restaurants, which feature international cuisine and more. Stay connected with free in-room WiFi, with a speed of 100+ Mbps (good for 1–2 people or up to 6 devices), and guests can find other amenities, such as a hair salon and an arcade/games room.

Reviews

8.4 out of 10
Very good

Popular amenities

  • Breakfast included
  • Spa
  • Pet-friendly
  • Free Wi-Fi
The current price is Rp1.376.424
Rp1.376.424 total
21 Aug - 22 Aug

Room options

Available filters for rooms
Showing 7 of 7 rooms

View all photos for Double Room Executive

Minibar, in-room safe, desk, laptop workspace

Double Room Executive

  • 25 sq m
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Twin Room Executive

Minibar, in-room safe, desk, laptop workspace

Twin Room Executive

  • 26 sq m
  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Triple Room Executive

Minibar, in-room safe, desk, laptop workspace

Triple Room Executive

  • 26 sq m
  • Sleeps 3
  • 3 Single Beds
  • Free Wi-Fi

View all photos for Standard Single Room, 1 Bedroom

A neatly arranged breakfast table with plates of food, a glass of juice, and a neatly folded napkin set.

Standard Single Room, 1 Bedroom

7.0 out of 10
Good
(4 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed OR 1 Queen Bed
  • Free Wi-Fi

View all photos for Standard Triple Room

A hotel room with two beds, a desk, and a window with a city view.

Standard Triple Room

8.0 out of 10
Very good
(1 review)
  • City view
  • 27 sq m
  • 1 bedroom
  • Sleeps 3
  • 3 Single Beds
  • Free Wi-Fi

View all photos for Standard Twin Room, 2 Double Beds

A hotel room with two beds, a city view, a framed picture on the wall, and a glass table.

Standard Twin Room, 2 Double Beds

  • 27 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Double Beds
  • Free Wi-Fi

View all photos for Junior Studio Suite, 1 Bedroom

A hotel room with a large bed, a desk, a television, and a city view.

Junior Studio Suite, 1 Bedroom

  • City view
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed OR 1 Queen Bed
  • Free Wi-Fi
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About the area

Located in Bucaramanga, Hotel Chicamocha is in a shopping district. Megamall Shopping Center and Canaveral Mall are worth visiting if shopping is on the agenda, while those wishing to experience the area's natural beauty can explore Parque del Agua and San Pio Park. Looking to enjoy an event or a match while in town? See what's going on at Alfonso Lopez Stadium. Visit our Bucaramanga travel guide
Map
Calle 34 No 31-24, Bucaramanga, Santander, 680002

What's nearby

  • Megamall Shopping Center
    8 min walk - 0.7 km
  • Parque del Agua
    9 min walk - 0.8 km
  • San Pio Park
    10 min walk - 0.8 km
  • Canaveral Mall
    11 min walk - 1.0 km
  • Cabecera Shopping Mall
    16 min walk - 1.4 km

Getting around

  • Bucaramanga (BGA-Palonegro Intl.)
    50 min drive

Restaurants

  • Mercagan Parrilla
    7 min walk
  • McDonald's
    9 min walk
  • American Burger
    2 min walk
  • Nan King
    3 min walk
  • Super Concha
    3 min walk

About this property

Hotel Chicamocha

  • Upscale family-friendly hotel near Cacique Shopping Mall
  • Located close to Megamall Shopping Center and Canaveral Mall, Hotel Chicamocha provides free English breakfast, 2 coffee shops/cafes and a playground. Treat yourself to a body scrub, a manicure/pedicure or a facial at the on-site spa. Be sure to enjoy a meal at any of the 3 on-site restaurants, which feature international cuisine and more. In addition to a hair salon and an arcade/games room, guests can connect to free in-room WiFi, with a speed of 100+ Mbps (good for 1–2 people or up to 6 devices).
  • Other perks at this hotel include:
    • 2 outdoor pools and a children's pool, along with pool umbrellas
    • A round-trip airport shuttle (surcharge), a ballroom and a TV in reception
    • Smoke-free property, a 24-hour front desk and multilingual staff
    • Concierge services, a porter/bellboy and a banquet hall
    • Guest reviews speak highly of the helpful staff
  • Room features
  • All 160 rooms include comforts such as laptop-friendly workspaces and air conditioning, as well as thoughtful touches such as free WiFi and safes.
  • More amenities include:
    • Bathrooms with free toiletries and hairdryers
    • 50-inch LCD TVs with cable channels
    • Wardrobes/cupboards, daily housekeeping and desks

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Property amenities

Internet

  • Available in all rooms: Free WiFi; wired internet (COP 70,000 per day)
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Return airport shuttle (surcharge) from 8:00 AM to 8:00 PM on request
  • Area shuttle (surcharge)
  • Onsite parking available only on request
  • Limited on-site parking
  • Wheelchair-accessible parking available

Food and drink

  • Free English breakfast available daily 6:00 AM to 9:30 AM
  • 2 coffee shops/cafes
  • 3 bars/lounges
  • 3 restaurants
  • Snack bar/deli

Restaurants on site

  • Candelazo
  • El Ancla
  • Hueco Karaoke Bar
  • Piscina
  • Zaborarte

Things to do

  • 2 outdoor pools
  • 24-hour health club
  • 24-hour pool access
  • Arcade/game room
  • Billiards/pool table
  • Children's pool
  • Full-service spa
  • Playground
  • Sauna
  • Steam room
  • TV in common areas

Family friendly

  • 2 outdoor pools
  • Arcade/game room
  • Children's pool
  • Laundry facilities
  • Playground
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Guidebooks
  • Hair salon
  • Laundry facilities
  • Lockers
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • Business centre
  • Computer station
  • Meeting rooms

Outdoors

  • Pool umbrellas

Full-service spa

  • Body scrubs
  • Couples treatment rooms
  • Facials
  • Manicures/pedicures
  • Massage
  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 accessible parking spaces
  • 5 steps to reach entrance
  • Accessible airport shuttle
  • Front entrance ramp
  • Handrails in stairways
  • Lift (81 centimetre wide door)
  • Pool access ramp on site
  • Well-lit path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible restaurant
  • Wheelchair-width doorways (203 centimetre wide)
  • Wheelchairs on site

More

  • 10 floors
  • 2 buildings
  • Art Deco architecture
  • Ballroom
  • Banquet hall
  • Built in 1982
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 50-inch LCD TV with cable channels

Food and drink

  • Limited room service
  • Minibar

More

  • Air conditioning
  • Desk
  • Free local calls
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; check-in end time: anytime
Contactless check-in and check-out are available

Check-out

Check-out before 1 PM
Contactless check-out

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of COP 80000, per pet, per day, plus a deposit of COP 150000 per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total (up to 10 kg per pet)
Specific rooms only; pet-friendly rooms can be requested by contacting the property on the number on the booking confirmation

Children and extra beds

Children are welcome
1 child, up to the age of 3 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available.

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: COP 9.00 per night
  • You may be required to pay the following charge at the property: Colombia value-added tax (VAT) at 19%. A VAT exemption is available to travellers who present a valid passport and tourist visa showing that they are not a resident of Colombia and who pay using a foreign card or via a bank transfer from outside Colombia. This exemption only applies to tourist package bookings (accommodation plus other travel services).

We have included all charges provided to us by the property.

Optional extras

  • Fee for in-room wired Internet: COP 70000 per day (rates may vary)
  • Airport shuttle fee: COP 45000 per vehicle (one-way, maximum occupancy 3)
  • Airport shuttle fee per child: COP 1
  • Pet deposit: COP 150000 per stay
  • Pet fee: COP 80000 per pet, per day
  • Service animals are exempt from fees
  • Facilities fee: COP 9450 per person, per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve on-site parking
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

If you are travelling with a child, your property may require you to present the following documents: parents travelling into Colombia with a child under 18 may be required to present the child's birth certificate and photo ID (passport for non-Colombian citizens) at check-in. If a relative or legal guardian is travelling into Colombia with the child, that relative or legal guardian may be required to present a notarised consent of travel signed by both parents and a copy of both parents' ID. If only one parent is travelling into Colombia with the child, that parent may be required to present a notarised consent of travel signed by the other parent. Visitors who plan to travel with children should consult with a Colombian consulate office prior to travel for further guidance.
This property caters to LGBTQ+ guests
24-hour pool access
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Parking height restrictions apply
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Frequently asked questions

Does Hotel Chicamocha have a pool?

Yes, this property has 2 outdoor pools and a children's pool. Pool access is available 24 hours a day.

How much does it cost to stay at Hotel Chicamocha?

As of 19 Aug 2026, prices found for a 1-night stay for 2 adults at Hotel Chicamocha on 21 Aug 2026 start from Rp1.376.424, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Hotel Chicamocha pet-friendly?

Yes, this property allows cats and dogs (limit 2 total) with a maximum weight of up to 10 kg per pet. There's a deposit of COP 150000 per stay and a fee of COP 80000 per pet, per day. Service animals are exempt from fees.

How much is parking at Hotel Chicamocha?

Limited spots are available.

What time is check-in at Hotel Chicamocha?

Check-in start time: 3 PM; check-in end time: anytime.

What time is check-out at Hotel Chicamocha?

Checkout is at 1 PM.

Does Hotel Chicamocha provide a shuttle to the airport?

Yes, there's an airport shuttle that runs 8:00 AM-8:00 PM on request. A fee of COP 45000 per vehicle applies.

Where is Hotel Chicamocha located?

This family-friendly Bucaramanga hotel is located in a shopping district, within a 15-minute walk of Megamall Shopping Center, Parque del Agua and San Pio Park. Canaveral Mall and Alfonso Lopez Stadium are also within 1 mi (2 km).

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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