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Ulasan untuk Wyndham Garden Buffalo Downtown

3 out of 5
Wyndham Garden Buffalo Downtown
125 High St, Buffalo, NY

Ulasan

9,0

Luar biasa

Penilaian 10 - Sangat Bagus. 639 dari 1009 ulasan" "
Penilaian 8 - Bagus. 243 dari 1009 ulasan" "
Penilaian 6 - Cukup Baik. 59 dari 1009 ulasan" "
Penilaian 4 - Buruk. 34 dari 1009 ulasan" "
Penilaian 2 - Sangat Buruk. 34 dari 1009 ulasan" "

9,0/10

Kebersihan

9,2/10

Staf & layanan

8,2/10

Fasilitas

8,8/10

Kondisi & fasilitas properti

8,8/10

Ramah lingkungan

Ulasan

10/10 Sangat Bagus

Trina

Bepergian dalam rombongan
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Clean, updated decor and friendly staff.
Menginap 1 malam pada bulan Mei 2024

10/10 Sangat Bagus

Allegra

Bepergian dalam rombongan
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Great friendly staff. Nice clean room. Convenient location
Menginap 1 malam pada bulan Mei 2024
Tanggapan dari Jean pada tanggal 10 Mei 2024
Allegra, Thank you so much for the kind words. I am very happy you enjoyed your stay!

2/10 Sangat Buruk

Thomas

Bepergian bersama keluarga
Tidak Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
If you’re like me, this is why you SHOULDNT stay at this hotel. No parking. They charged you $20 a day for someone to park a couple blocks away. Valet guy yells at me, “you the one who left it in the middle of lane?” and of course it’s, yes, now do your job. The towels had hair spiders in them, the towel hook fell off the wall when I attempted to use it, the pillows were flat, etc. Just terrible. The only reason to stay there is if your family is at one of the hospital surrounding this hotel. Otherwise, avoid at all costs.
Menginap 7 malam pada bulan April 2024
Tanggapan dari Jean pada tanggal 8 Mei 2024
Thomas, I am very sorry you were unhappy with your accommodations. We would have been more than happy to rectify the problems while you were with us. I have investigated the employees you encountered when you arrived and will handle the situation internally.

10/10 Sangat Bagus

Toni

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
The front staff was very attentive. We checked in online and as soon as we walked in the very kind young lady at the desk immediately greeted us. Knew who we were from my ID that I uploaded for check in, remembered my name as well and never missed a beat. She also offered all of the information we needed without us even having to ask. Check in and out is very quick and efficient and they seemed to have at least two people there at all times. They were all very prompt and courteous. The room was pleasant and clean. We had a standard King room. The room was decent size, the bathroom in that room was small but sufficient. The bed was very comfortable and plenty of very comfortable pillows as well. The complimentary breakfast was decent and the coffee was good. I would definitely stay here again. If you do go for an even as we did their shuttle does fill quickly so we chose to Uber to and from and had no problem there as well. The hotel offers parking on your own or valet. The valet is definitely the better value if you plane to come and go often.
Menginap 1 malam pada bulan Mei 2024
Tanggapan dari Jean pada tanggal 7 Mei 2024
Toni, Thank you so much for taking the time to share your experience at the Wyndham Garden. I am so very happy you enjoyed our services. I gave Morgan a copy of your review! She is very happy. We look forward to seeing you again.

10/10 Sangat Bagus

Robin

Bepergian bersama teman
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
great staff, extremely helpful.
Menginap 2 malam pada bulan Mei 2024
Tanggapan dari Jean pada tanggal 6 Mei 2024
Robin, Thank you so much for the kind words regarding the staff. I am very happy you enjoyed your stay.

10/10 Sangat Bagus

Madonna

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
This was a very nice hotel very clean very friendly
Menginap 1 malam pada bulan Mei 2024
Tanggapan dari Jean pada tanggal 6 Mei 2024
Madonna, Thank you so much for the great score and feedback. I am very happy you enjoyed your stay.

10/10 Sangat Bagus

Debbi

Bepergian bersama teman
Room was great. Smelled great. Large fridge in the room. Valet parking was great. Staff was extremely friendly and helpful. Free breakfast wasn’t to our liking but everything else was amazing.
Menginap 1 malam pada bulan Mei 2024
Tanggapan dari Jean pada tanggal 6 Mei 2024
Debbi, Thank you so much for the great score and kind words. I am very happy you enjoyed your accommodations.I'm sorry you did not like our complimentary breakfast offerings. We appreciate your business.

8/10 Bagus

Katrina

Traveler bisnis
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Staff was nice and helpful.
Menginap 2 malam pada bulan Mei 2024
Tanggapan dari Jean pada tanggal 4 Mei 2024
Katrina, Thank you for the kind words regarding the staff. We appreciate your business.

6/10 Cukup Baik

Sarit

Menginap 1 malam pada bulan Februari 2024
Tanggapan dari Jean pada tanggal 30 Apr 2024
Sarit, Thank you for you business. I am very sorry you were less than satisfied with your stay.

10/10 Sangat Bagus

Cathy

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Menginap 1 malam pada bulan April 2024
Tanggapan dari Jean pada tanggal 24 Apr 2024
Cathy, Thank you so much for the great score. I am very happy you enjoyed your stay.

10/10 Sangat Bagus

Michael

Menginap 2 malam pada bulan April 2024

10/10 Sangat Bagus

Christopher

Menginap 1 malam pada bulan April 2024

10/10 Sangat Bagus

Braeden

Menginap 1 malam pada bulan April 2024

10/10 Sangat Bagus

David

Bepergian bersama teman
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Very quiet & clean hotel, friendly staff, valet parking with our booking, free breakfast with some hot selections, close to downtown activities, and they provide free shuttle for drop off and pick up which was excellent! The room was great,fairly updated. Has microwave, mini fridge, coffee maker. Also the bathroom provide on the wall soap, shampoo, conditioner, body wash, & body lotion. I would recommend this hotel its was great !
Menginap 1 malam pada bulan April 2024
Tanggapan dari Wyndham Manager pada tanggal 16 Apr 2024
Thank you David for the wonderful and positive feedback. Your business is greatly appreciated, thank you for staying with us!

4/10 Buruk

Andrea

Menginap 1 malam pada bulan April 2024
Tanggapan dari Wyndham Manager pada tanggal 16 Apr 2024
Thank you Andrea for staying with us.

10/10 Sangat Bagus

Stefanie

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
They made it easy with on line check in, valet parking and easy convenient check out. Would stay there again.
Menginap 1 malam pada bulan April 2024
Tanggapan dari Jean pada tanggal 15 Apr 2024
Stefanie,Thank you so much for the great score. I am very happy you enjoyed your stay. We appreciate the kind words. Look forward to seeing you again.

10/10 Sangat Bagus

Kristen

Bepergian bersama teman
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Property is in the middle of a mostly medical facility area. Not a lot of walkable things nearby, but did not matter to us as it was one of the more reasonably priced hotels and had good reviews. I will say that the shining star of this hotel is the staff. Every single person we dealt with, from the valets to the front desk, to breakfast staff to housekeeping was very pleasant and helpful! Would recommend this hotel based on the staff alone!
Menginap 2 malam pada bulan April 2024
Tanggapan dari Jean pada tanggal 15 Apr 2024
Kristen,Thank you so much for the great score. We appreciate the kind words regarding the staff!I am very happy you enjoyed your stay.

10/10 Sangat Bagus

William

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
My som left a stuffed animal and housekeeping staff went above and beyond to find it for us.
Menginap 1 malam pada bulan April 2024
Tanggapan dari Jean pada tanggal 15 Apr 2024
William,I am very happy to hear that your sons stuffed animal was located and returned safely. Thank you for your business.

8/10 Bagus

Amberly

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Menginap 1 malam pada bulan April 2024
Tanggapan dari Jean pada tanggal 15 Apr 2024
Amberly, Thank you for responding to this survey. We appreciate your business.

10/10 Sangat Bagus

Steven D

Bepergian bersama teman
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
It was close to the medical centers and a short walk to great eateries.
Menginap 5 malam pada bulan April 2024
Tanggapan dari Jean pada tanggal 15 Apr 2024
Steven D,Thank you so much for the great score and feedback. We are very happy you enjoyed your stay.

8/10 Bagus

Jatesha P

Bepergian bersama teman, Traveler bisnis
Disukai: Kebersihan, staf & layanan
The corner of my room had peeling walls and the shower had no soap. Someone put water in the bottle instead of replacing the body wash.
Menginap 1 malam pada bulan April 2024
Tanggapan dari Jean pada tanggal 12 Apr 2024
Jatesha, Thank you for the feedback. The amenities in our guest bathrooms cannot be tampered with. We can only replace the items with a new bottle. I will forward your comments to the housekeeping manager for review. Thank you for your business.

8/10 Bagus

Jenna

Bepergian bersama keluarga
Disukai: Fasilitas, kondisi & fasilitas properti
Close proximity to hospital. Good service at front desk.
Menginap 1 malam pada bulan April 2024
Tanggapan dari Jean pada tanggal 12 Apr 2024
Jenna, Thank you for the great comments! I am happy you enjoyed our services!

8/10 Bagus

Gwen

Bepergian bersama teman
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
The hotel was great, the surrounding area not so much; very isolated, nothing to do and if you're a walker, you might walk into some residential area that looks rough (and nobody around).
Menginap 3 malam pada bulan April 2024
Tanggapan dari Jean pada tanggal 12 Apr 2024
Gwen, Thank you for the feedback. The hotel is located a short distance to Allentown. Great window shopping and very populated. We do having walking maps of the area also. I am sorry you were not informed of this from the hotel during your stay. We appreciate your business.

10/10 Sangat Bagus

Paula

Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
The grab & go breakfast was appreciated & better than i expected. My room was clean. The staff was super helpful!
Menginap 2 malam pada bulan April 2024
Tanggapan dari Jean pada tanggal 12 Apr 2024
Paula, Thank you so much for the great feedback. I am very happy you enjoyed your stay!

4/10 Buruk

Carola

Bepergian bersama teman
Disukai: Staf & layanan
Tidak Disukai: Kebersihan, kondisi & fasilitas properti
The hotel is pretty basic for what I needed, one night stay was sufficient but if I would’ve to prolong my stay I don’t think it would’ve been good. I am highly allergic to dust and mold and the room clearly had mold accumulated in the corner ceiling by the window. There was a bit of a mess at check-in but thankfully resolved quickly and without having too much of a back and forth.
Menginap 1 malam pada bulan April 2024
Tanggapan dari Jean pada tanggal 10 Apr 2024
Carola, Thank you for taking the time to share your experience with us. I am sorry you had difficulties with both your room and check in. I have forwarded your comments to both our housekeeping and maintenance director to follow up on the issues you had with your guest room. The manager on duty would have been more than happy to assist you with moving your room. I appreciate you communicating this to us.

10/10 Sangat Bagus

Aprecia

Menginap 1 malam pada bulan April 2024
Tanggapan dari Jean pada tanggal 30 Apr 2024
Aprecia,Thank you so much for the high score! I am very happy you enjoyed your stay.

10/10 Sangat Bagus

Rebecca

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
This hotel was smack dab in the middle of the hospital district. If you are looking for a place that you can park and walk this isn't the place for you. We had no problem driving so it worked great for us. There is a shuttle for any place within a mile so we were able to take the shuttle to fountain plaza and get the train to the Keybank center for a concert. It was very convenient.
Menginap 2 malam pada bulan April 2024
Tanggapan dari Jean pada tanggal 8 Apr 2024
Rebecca, Thank you for the feedback. I am very happy you enjoyed our services.We look forward to seeing you again!

10/10 Sangat Bagus

Robert

Bepergian dalam rombongan
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Nice place
Menginap 1 malam pada bulan April 2024
Tanggapan dari Jean pada tanggal 8 Apr 2024
Robert,Thank you for the the kind words. I am very happy you enjoyed our services.

10/10 Sangat Bagus

Kathleen

Bepergian bersama teman, Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
The location was convenient and perfect for or adventure to Niagara Falls. The staff was so kind and helpful. The complimentary breakfast was great!
Menginap 2 malam pada bulan Maret 2024
Tanggapan dari Jean pada tanggal 8 Apr 2024
Kathleen,Thank you for the the kind words. I am very happy you enjoyed our services.

10/10 Sangat Bagus

Riley

Menginap 1 malam pada bulan April 2024
Tanggapan dari Jean pada tanggal 30 Apr 2024
Riley,Thank you so much for the high score! I am very happy you enjoyed your stay.

10/10 Sangat Bagus

Stefanie

Disukai: Kebersihan, staf & layanan
Menginap 1 malam pada bulan April 2024
Tanggapan dari Jean pada tanggal 8 Apr 2024
Stefanie,Thank you for the great score. I am happy you enjoyed your stay.

10/10 Sangat Bagus

Kelly

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Menginap 2 malam pada bulan Maret 2024
Tanggapan dari Jean pada tanggal 30 Apr 2024
Kelly, Thank you so much for the high score! I am very happy you enjoyed your stay.

10/10 Sangat Bagus

sonya

Bepergian bersama teman
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Staff was very friendly and outgoing. Hotel is a little older but well maintained. I would definitely stay there again.
Menginap 1 malam pada bulan April 2024
Tanggapan dari Jean pada tanggal 8 Apr 2024
Sonya, Thank you for the the kind words. I am very happy you enjoyed our services.

10/10 Sangat Bagus

Jerry

Bepergian bersama keluarga
Disukai: Staf & layanan, kondisi & fasilitas properti
Do not like New York
Menginap 1 malam pada bulan April 2024
Tanggapan dari Jean pada tanggal 2 Apr 2024
Jerry, I am very sorry you did not like our state. I hope you enjoyed the Wyndham Garden? We appreciate your business.

8/10 Bagus

Lynn

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
We stayed for a hockey game and loved the hotel ……the breakfast was much more than grab and go ……will stay there again
Menginap 1 malam pada bulan Maret 2024
Tanggapan dari Jean pada tanggal 2 Apr 2024
Lynn,Thank you so much for the kind words. I am very happy you enjoyed your stay. We look forward to seeing you again.

8/10 Bagus

Artimaess

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Parking issue
Menginap 1 malam pada bulan Maret 2024
Tanggapan dari Jean pada tanggal 2 Apr 2024
Artimaess, Thank you for your feedback. We appreciate your business.

10/10 Sangat Bagus

Reanna

Disukai: Kebersihan, fasilitas, kondisi & fasilitas properti
I didn’t get the front desk lady’s name but she was so nice😌. The room was amazing and so much better than expected. Thank you so much for having us.
Menginap 1 malam pada bulan Maret 2024
Tanggapan dari Jean pada tanggal 2 Apr 2024
Reanna, Thank you so much for the kind words. I am very happy you enjoyed your stay. We look forward to seeing you again.

10/10 Sangat Bagus

Danielle

Bepergian bersama teman
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
The staff here were excellent! The hotel was clean and very well kept.
Menginap 1 malam pada bulan Maret 2024
Tanggapan dari Jean pada tanggal 1 Apr 2024
Danielle,Thank you so much for the great comments. I am very happy you enjoyed our services. We look forward to seeing you again!

10/10 Sangat Bagus

Sarah

Menginap 3 malam pada bulan Maret 2024
Tanggapan dari Wyndham Manager pada tanggal 21 Apr 2024
Thank you Sara for the 5/5 rating. We appreciate your business, thank you!

10/10 Sangat Bagus

Tom

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Great location, friendly staff and helpful, very clean and quiet. Very easy check in and out.
Menginap 1 malam pada bulan Maret 2024
Tanggapan dari Jean pada tanggal 1 Apr 2024
Tom,Thank you so much for the great comments. I am very happy you enjoyed our services. We look forward to seeing you again!

10/10 Sangat Bagus

Kathleen

Bepergian bersama teman, Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
The staff was incredibly helpful and kind. They gave great dining recommendations. I’d stay here again.
Menginap 1 malam pada bulan Maret 2024
Tanggapan dari Jean pada tanggal 1 Apr 2024
Kathleen, Thank you so much for the great comments. I am very happy you enjoyed our services. We look forward to seeing you again!

10/10 Sangat Bagus

Monte, Medina

Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
My first time at this property...come to Buffalo for Live music shows. It is a little dated but very clean and well maintained. The room was huge, large screen TV, comfortable King bed, very large mini fridge easy to stock, microwave, coffee. The "Grab & Go" free breakfast was way more than expected and good! The free shuttle to downtown events blew me away-awesome. Even though the restaurant/bar is closed at this point , they sold great beers and wine from a cooler. great hot water pressure in the shower. it may just be seasonal but I had free valet & parking. Overall very friendly attentive staff.
Menginap 3 malam pada bulan Maret 2024
Tanggapan dari Wyndham Manager pada tanggal 28 Mar 2024
Hi Monte, thank you so much for the wonderful feedback and for sharing your experience. I am happy to hear you enjoyed your stay with us and our city!Have a great day and thank you for your business!

10/10 Sangat Bagus

Jamie

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
The staff was wonderful, kind, friendly, and caring! I would definitely stay here again!
Menginap 1 malam pada bulan Maret 2024
Tanggapan dari Jean pada tanggal 26 Mar 2024
Jamie,Thank you so much for the kind words. I am very happy you enjoyed your stay!

10/10 Sangat Bagus

Mary

Bepergian dalam rombongan
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Staff was very helpful and accommodating. Hot breakfast was greatly appreciated.
Menginap 1 malam pada bulan Maret 2024
Tanggapan dari Jean pada tanggal 26 Mar 2024
Mary,Thank you so much for the kind words. I am very happy you enjoyed your stay!

10/10 Sangat Bagus

Daniel

Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
perfect for work visit with the medical center
Menginap 1 malam pada bulan Maret 2024
Tanggapan dari Jean pada tanggal 26 Mar 2024
Daniel, Thank you so much for the kind words. I am very happy you enjoyed your stay.

8/10 Bagus

Kelly

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Staff was amazing!! Great location and worth it for valet parking :) Would stay there again.
Menginap 1 malam pada bulan Februari 2024
Tanggapan dari Wyndham Manager pada tanggal 21 Mar 2024
Thank you Kelly for the wonderful feedback. I appreciate your business and hope you see you again as our guest!

10/10 Sangat Bagus

Finin

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
.
Menginap 3 malam pada bulan Maret 2024
Tanggapan dari Jean pada tanggal 19 Mar 2024
Finn, Thank you so much for the great score. I am very happy you enjoyed your stay!

8/10 Bagus

Kathleen

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Parking is at a garage across the street. The breakfast is limited, but more than a “grab and go”, which is how the staff referred to it. My concern was elevated when I saw the offerings, which included premade breakfast sandwiches, different bread options with a toaster available and sausages.
Menginap 1 malam pada bulan Maret 2024
Tanggapan dari Wyndham Manager pada tanggal 18 Mar 2024
Thank you Kathleen for the feedback. We appreciate your business, thank you for staying with us!

8/10 Bagus

Dennis

Menginap 1 malam pada bulan Maret 2024
Tanggapan dari Jean pada tanggal 8 Apr 2024
Dennis, Thank you for your business.

10/10 Sangat Bagus

amanda

Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
We came in for a concert at the Town ballroom, hotel was a great location especially with a shuttle service, breakfast in the morning was an added bonus. All the staff we met we friendly and a please to chat with. Will return if we are in the area again.
Menginap 1 malam pada bulan Maret 2024
Tanggapan dari Wyndham Manager pada tanggal 18 Mar 2024
Thank you Amanda for the wonderful feedback. Looking forward to seeing you again as our guest!