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Ulasan untuk Hotel Orangutan

3 out of 5
Hotel Orangutan
Orangutan Street, Bukit Lawang, North Sumatra

Ulasan

8,6

Sangat Bagus

Penilaian 10 - Sangat Bagus. 9 dari 20 ulasan" "
Penilaian 8 - Bagus. 8 dari 20 ulasan" "
Penilaian 6 - Cukup Baik. 3 dari 20 ulasan" "
Penilaian 4 - Buruk. 0 dari 20 ulasan" "
Penilaian 2 - Sangat Buruk. 0 dari 20 ulasan" "

8,8/10

Kebersihan

9,2/10

Staf & layanan

8,0/10

Fasilitas

8,6/10

Kondisi & fasilitas properti

8,4/10

Ramah lingkungan

Ulasan

10/10 Sangat Bagus

Michael

Bepergian bersama keluarga dan anak
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
This was an amazing place to stay. The owner and the employees were abundantly friendly and helpful, food was great, the atmosphere was unlike anything else.
Menginap 4 malam pada bulan Februari 2024

10/10 Sangat Bagus

Jeff

Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
The staff at the Orangutan Hotel rocks!! Their Orangutan Treking guides certainly live up to their reputation, and I managed to see several Orangutans on my one and only trek into the rainforest..I was later told that many people spend days in the jungle without seeing anything, so I feel very lucky. The hotel has some great views and is located in an excellent spot in relationship to local shops and restaurants.

8/10 Bagus

Susan

Bepergian bersama keluarga
had an excellent guide - Mona who not only found us orangutans but was incredibly kind when my son got vertigo - taking us to the local doctor for assistance. The room (we stayed in the penthouse) was incredibly clean and the view amazing. Monkeys jumped on our roof and ate fruits from the tree right outside our window. An amazing experience.
Menginap 3 malam pada bulan Juni 2023

8/10 Bagus

Line

Disukai: Staf & layanan
Has potential
This is a small boutique hotel, where you are treated as a family when you arrive. Downside is that there was no restaurant at the hotel, and no bar, so it didn't really create a place to 'hang out'. there were good food options around, but it would have been great if the hotel itself atleast offered drinks/snacks.. Apart from that, the staff was very helpful and took care of all transports, guided trips etc.
Menginap 6 malam pada bulan Oktober 2022
Tanggapan dari Neb pada tanggal 2 Mei 2023
Thank you for staying at the hotel. Our restaurant was temporarily closed due to lack of guests post COVID. It is now up and running and offer an amazing selection of local and Western foods. All rooms now have free water.

6/10 Cukup Baik

Robert, Frankfurt am Main

Tidak Disukai: Kebersihan, staf & layanan
Ich hatte das Zimmer ganz oben. Anzumerken ist hier, dass es sehr anstrengend ist die vielen Treppen zu steigen. Das Zimmer ist viel zu hoch. Im Zimmer selbst war nichts vorbereitet, keine Handtücher, kein Toilettenpapier, etc. Ich hatte 2 Nächte gebucht, es wurde nichts sauber gemacht. Der Service ist unterirdisch bis gar nicht vorhanden.
Menginap 2 malam pada bulan September 2022
Tanggapan dari Neb pada tanggal 2 Mei 2023
Es tut mir so leid, dass Sie diese Erfahrung gemacht haben, es ist nicht gut genug und unser Team hat Sie im Stich gelassen. Wir hatten gerade erst nach COVID wiedereröffnet und natürlich war unser neues Managementteam nicht optional. Wir führen das Hotel jetzt wieder auf einem viel höheren Standard und würden Sie gerne wieder mit einer kostenlosen Unterkunft begrüßen.

8/10 Bagus

YONGHO

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Good Hotel
Spacious rooms, good views, friendly staffs
Menginap 3 malam pada bulan Desember 2020

8/10 Bagus

James

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Menginap 2 malam pada bulan Januari 2020

8/10 Bagus

James

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
A Week in the Jungle
Great place. All the comforts required. Good food and cold beer!
Daily visitors.
Menginap 1 malam pada bulan Januari 2020

8/10 Bagus

James

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
A Week in the Jungle
Great place. All the comforts required. Good food and cold beer!
Menginap 1 malam pada bulan Januari 2020

8/10 Bagus

Traveler terverifikasi

Bepergian bersama teman
Disukai: Staf & layanan
Tidak Disukai: Fasilitas
We'd recommend the Orangutan for hardy travelers. We ascended a long flight of uneven steps each day to the "sky room", where we shared the treetops with macaques. The very accommodating hotel staff carried two cups of coffee up those steps each day. You're immersed here in everything that happens in the village, where tourists come for jungle treks and staff and guides for the most part were born and raised here.
Menginap 4 malam pada bulan Desember 2019

10/10 Sangat Bagus

Mara, Belgium

Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Menginap 1 malam pada bulan September 2019

10/10 Sangat Bagus

KAZUMI

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
最高
親切でフレンドリーなスタッフと清潔なお部屋で快適でした。 ホットシャワーはぬるいぐらいの温度だし、雷で町中が停電したり、WiFiも弱いけれどジャングルに宿泊なので気になりませんでした。 トレッキングやバットケーブ、ビレッジツアー、象のリハビリテーションセンターなど色々なアクティビティも頼めばすぐに手配してくれます。 トレッキングでは知識豊富なガイドが色々と教えてくれ、見せてくれ、本当に楽しかったです。 日帰りトレッキングより、最低でも一泊はする事をおすすめします。 送迎などを頼むのであれば、直接連絡をいれれば対応してもらえます。
Menginap 1 malam pada bulan Agustus 2019

10/10 Sangat Bagus

Jean-Francois

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Séjour à Bukit Lawang!
Très bien situé, belle grande chambre, personnel accueillant et peut vous réserver une randonnée ds la jungle pour voir les ourangs outans!
Menginap 1 malam pada bulan Agustus 2019

8/10 Bagus

Hervé

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Menginap 4 malam pada bulan Juni 2019

10/10 Sangat Bagus

Roger

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Stay Here!
We stayed at the Hotel Orangutan because of its status as a non profit organization. They dedicate a portion of their profits to preserving the orangutans and their habitat. From the minute we arrived, we were treated like family. All the staff were super friendly and helpful. Most evenings someone was in the lobby playing a guitar and singing - super chill vibe here. The hotel arranged a private day-long trek for us with guides Apri and Andra. It was an incredible experience we will never forget and our guides were knowledgeable, friendly and experienced. We asked for a challenging trek to see as many orangutans as possible and the day far exceeded our expectations! We would highly recommend the Hotel Orangutan. We were in the Sky room and had monkeys come daily to our deck. The room was huge and the condition was good - sparse, but typical of Bukit Lawang.
Menginap 3 malam pada bulan Juni 2019

6/10 Cukup Baik

Traveler terverifikasi

Bepergian dalam rombongan, Bepergian bersama keluarga dan anak
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
The room was very simple. No AC but we had fans which was fine. I was not a fan of the bathroom. It was a natural environment which was appealing but it was very smelly and dark.
Menginap 4 malam pada bulan Maret 2019

10/10 Sangat Bagus

Mike

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Beautiful spot
Beautiful place definitely recommended!
Menginap 2 malam pada bulan Desember 2018

6/10 Cukup Baik

Traveler terverifikasi

Disukai: Kebersihan, staf & layanan
The hotel and it's restaurant are perfectly acceptable, but the website fails to point out that the most comfortable rooms are housed in a separate annex which is located at the top of a VERY steep slope behind the main hotel. The steps up to this annex are precipitous and totally unsuitable for the elderly, asthmatics or guests with any kind of mobility restrictions. We had no hot water throughout our 3 days there, but the staff are fun and the food is honest and tasty.
Menginap 2 malam pada bulan Oktober 2018
Tanggapan dari Neal pada tanggal 31 Des 2018
Thank you for your stay with us. We have rooms which have a limited view and are at ground level and then we have rooms up the hill with spectacular views across the jungle and river. Unfortunately this does mean that there is a short 2 minute climb up the steps for the better views. Sorry if this was a major issue for you as most guests come to do jungle trekking and hence have at least a low to moderate level of fitness. We will happily accommodate you on a lower floor next time and glad you enjoyed our food and staff. Thanks for spending the time to write a review.

10/10 Sangat Bagus

Traveler terverifikasi

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Top verblijf in de jungle
Communicatie met hotel ging heel vlot, ze stonden ons op te wachten aan de bus. Heel mooie kamer en lekker eten. We deden ook een jungle tweedaagse met hen en ook dat was prima geregeld. Lekker eten, leuke en interessante gidsen,... Een aanrader!
Menginap 1 malam pada bulan September 2018