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Ulasan untuk Colmar Tropicale

4 out of 5
Colmar Tropicale
KM48, Persimpangan Bertingkat, Lebuhraya Karak, Bukit Tinggi, Pahang

Ulasan

7,4

Bagus

Penilaian 10 - Sangat Bagus. 196 dari 907 ulasan" "
Penilaian 8 - Bagus. 383 dari 907 ulasan" "
Penilaian 6 - Cukup Baik. 205 dari 907 ulasan" "
Penilaian 4 - Buruk. 89 dari 907 ulasan" "
Penilaian 2 - Sangat Buruk. 34 dari 907 ulasan" "

7,4/10

Kebersihan

7,6/10

Staf & layanan

7,6/10

Fasilitas

7,0/10

Kondisi & fasilitas properti

7,4/10

Ramah lingkungan

Ulasan

10/10 Sangat Bagus

Velyn Viona

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Menginap 1 malam pada bulan Juni 2018

8/10 Bagus

Traveler terverifikasi

Disukai: Staf & layanan, kenyamanan kamar
Bagus untuk istirahat bersama keluarga
Menuju lokasi Hotel cukup menantang dengan keterbatasan angkutan umum

4/10 Buruk

Traveler terverifikasi

Tidak Disukai: Staf & layanan
Problem with my booking
Saya harus menunggu 30menit untuk check in,staff check in hanya 1 orang dan antrian sangat panjang.staff hotel juga tidak bisa menemukan reservasi saya dan saya terpaksa booking lagi via hotel dengan harga lebih mahal. Lokasi sangat jauh dr kota dan kalo tidak membawa kendaraan sendiri maka akses hanya bergantung dari shuttle bus. Jalan menuju hotel sangat berliku dan shuttle bus tidak nyaman

8/10 Bagus

Linda, Indonesia

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Hotel bersih dan nyaman tapi sulit transportasi
Kamar family yang kami pesan cukup untuk kami tidur berlima. Ruang kamar yang bertingkat menjadi keunikan tersendiri dari hotel ini. Kamar bersih tapi ada semut, jadi sulit untuk menaruh roti manis tanpa disemutin. Cangkir bekas minum teh harus segera dibersihkan sebelum semut datang. Pelayanan cepat dan memuaskan, telpon dan ac di kamar tidak berfungsi tapi cepat diperbaiki dan berfungsi kembali. Wifi lancar dan cepat. Transport ke dan keluar hotel sulit dan mahal. Breakfast tidak banyak pilihan dan rasa biasa saja. Resto di sekitar hotel tidak banyak dan kami mencoba chicken roast dan roti, rasa biasa saja. Menginap 1malam di sana OK tapi kalau lebih sepertinya akan membosankan karena tidak ada aktivitas selain menikmati cuaca yang sejuk dan berfoto.

2/10 Sangat Buruk

Xian

Bepergian bersama keluarga
Tidak Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
ファシリティが古くて汚い、特にロビーのトイレが汚かった。フロントスタッフの態度も悪い。夜中騒音で何回も起こされました。四つ星と思えない。おすすめしません!!
Menginap 1 malam pada bulan Maret 2024
Tanggapan dari Diyana | Ops Exec pada tanggal 4 Apr 2024
Dear Xian,Thank you for taking the time to share your review with us. We appreciate your valuable feedback as it helps us identify the areas we can improve the guest experience. I was disappointed to learn of the shortcomings you experienced and we're currently taking steps to upgrade some of the facilities. We certainly look forward to welcoming you back to our hotel in the future for a much better experience.Regards,

10/10 Sangat Bagus

RINA

Bepergian bersama teman
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
The staff was so friendly and helpful
Menginap 1 malam pada bulan Februari 2024
Tanggapan dari Diyana | Ops Exec pada tanggal 26 Feb 2024
Dear Rina,Thanks for taking the time to share your feedback with us. It means so much when our best guests share their experiences. I'm glad we were able to meet your expectations!Regards,

6/10 Cukup Baik

Catherine

Bepergian bersama keluarga
Menginap 1 malam pada bulan Januari 2024
Tanggapan dari Diyana | Ops Exec pada tanggal 23 Jan 2024
Dear Kay,Thank you for taking the time to rate us.Kind regards

8/10 Bagus

Tan

Menginap 1 malam pada bulan Desember 2023
Tanggapan dari Diyana | Ops Exec pada tanggal 29 Des 2023
Dear Tan,Thank you for taking the time to rate us.Kind regards

10/10 Sangat Bagus

Sagar

Bepergian bersama keluarga dan anak
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Place was worth the visit. Will come again
Menginap 1 malam pada bulan Desember 2023
Tanggapan dari Diyana | Ops Exec pada tanggal 28 Des 2023
Dear Sagar,Thanks so much for taking the time to share your kind comments. It was a pleasure to have you. We are so happy we could make your stay so wonderful. We look forward to having you again as a guest in our hotel.Regards,

6/10 Cukup Baik

ah f

Bepergian bersama teman
Quiet place
Menginap 1 malam pada bulan November 2023
Tanggapan dari Diyana | Ops Exec pada tanggal 24 Nov 2023
Dear,Thanks so much for taking the time to share your kind comments. It was a pleasure to have you. We are so happy we could make your stay so wonderful. We look forward to having you again as a guest in our hotel.Regards,Diyana Ops Exec

10/10 Sangat Bagus

Aries

Bepergian bersama teman
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Reception and other service providers left us with a wonderful feeling. Their friendliness helps ease our hustle—especially their surprise for the birthday. Overall, the place is clean, quiet, and very relaxing.
Menginap 1 malam pada bulan Oktober 2023
Tanggapan dari Diyana | Ops Exec pada tanggal 5 Nov 2023
Dear Aries,Thanks so much for taking the time to share your kind comments. It was a pleasure to have you. We are so happy we could make your stay so wonderful. We look forward to having you again as a guest in our hotel.Regards,

6/10 Cukup Baik

Mike

Bepergian bersama keluarga
Menginap 2 malam pada bulan September 2023
Tanggapan dari PR Comm pada tanggal 25 Sep 2023
Thank you very much for taking the time to rate us. Kind regardsPR Comm

10/10 Sangat Bagus

MANAL

Bepergian bersama teman
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
The room is a bit odd as we were given the attic, with no carpet on, and the bathroom shower part is not so clean in the valve-faucet part and the gutter probably clogged a bit as the water takes time to really sink into it. The table is facing the window and no vanity area with table/consort table and mirror in the room itself and i have to stand in front of the long mirror next to our bed to do my facial regime and donning clothes. Room is big enough for such a set up. The wardrobe given is rather small and could be bigger. The pungent urine smell as we go up the floor area especially at the G floor is perhaps something the whole maintenance need to check.
Menginap 1 malam pada bulan September 2023
Tanggapan dari PR Comm pada tanggal 15 Sep 2023
Thank you very much for taking the time to rate us.Your feedback is valuable to us and we have forwarded your feedback to the relevant Department Head for their onward corrective measures and follow up actions.Kind regardsPR Comm

4/10 Buruk

Yew Siong

Bepergian dalam rombongan
Tidak Disukai: Kondisi & fasilitas properti
A place with nothing to do
Menginap 1 malam pada bulan Agustus 2023
Tanggapan dari PR Comm pada tanggal 15 Sep 2023
Thank you very much for taking the time to rate us.May we have your suggestions for improvement?Kind regardsPR Comm

10/10 Sangat Bagus

NAGAARANI KIRROSHA

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Beautiful scenery , very calm
Menginap 2 malam pada bulan Juli 2023
Tanggapan dari Casey Lee pada tanggal 24 Jul 2023
Dear Ms Nagaarani KirroshaThank you very much for taking the time to rate us.Kind regardsPR Comm

2/10 Sangat Buruk

vanitha

Bepergian bersama keluarga
Tidak Disukai: Kebersihan, staf & layanan
Were really dirty. Thing were all very old. Service was poor. Pillows were stained
Menginap 2 malam pada bulan Juni 2023
Tanggapan dari PR Comm pada tanggal 28 Jun 2023
Thank you very much for taking the time to review and rate us. Guest reviews, whether positive or otherwise, is essential in our continuous effort to improve the resort services and facilities as well as give us better understanding of our guest's needs. Your effort to do so is greatly appreciated.Your feedback is valuable to us and we have forwarded your feedback to the relevant Department Head for their onward corrective measures and follow up actions.Kind regards

10/10 Sangat Bagus

HONG WEE

Bepergian bersama teman
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Quiet resort
Menginap 1 malam pada bulan Mei 2023
Tanggapan dari Casey Lee pada tanggal 31 Mei 2023
Thank you very much for taking the time to review and rate us.Kind regardsPR Comm

8/10 Bagus

Kang Peng

Menginap 1 malam pada bulan April 2023
Tanggapan dari casey pada tanggal 23 Apr 2023
Dear Kang PengThank you for taking the time to rate us.Kind regardsPR Comm

4/10 Buruk

Ellison

Bepergian bersama keluarga dan anak
Tidak Disukai: Kebersihan, fasilitas, kondisi & fasilitas properti
The rooms are in need of refurbishment, dated and very rundown. Menus at the restaurants are limited.
Menginap 2 malam pada bulan Maret 2023
Tanggapan dari PR Comm pada tanggal 9 Mar 2023
Dear Ms ElllisonThank you for taking the time to rate us.Your feedback is valuable to us and we have forwarded your feedback to the relevant Department Head for their onward corrective measures and follow up actions.Kind regardsPR Comm

4/10 Buruk

Hen Lik

Disukai: Staf & layanan
Tidak Disukai: Kondisi & fasilitas properti
Menginap 1 malam pada bulan Maret 2023
Tanggapan dari casey pada tanggal 29 Mar 2023
Dear Mr Hen LikThank you very much for taking the time to rate us.May we have your suggestions for improvement for a better rating from you?Kind regardsPR Comm

8/10 Bagus

Abdul Rasyid

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
It’s a great escape from KL, has the french vibe in it
Menginap 1 malam pada bulan Februari 2023
Tanggapan dari casey pada tanggal 1 Mar 2023
Dear Mr Abdul RasyidThank you for taking the time to rate us.Kind regardsPR Comm

8/10 Bagus

Mike

Tanggapan dari PR Comm pada tanggal 9 Mar 2023
Dear Mr MikeThank you for taking the time to rate us.Kind regardsPR Comm

8/10 Bagus

Ganesh

Menginap 1 malam pada bulan Desember 2022
Tanggapan dari Casey Lee pada tanggal 3 Jan 2023
Dear Mr GaneshThank you for taking the time to rate us.Kind regardsPR Comm

8/10 Bagus

TEANG SHUI

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Simple and pleasant
Tanggapan dari Casey Lee pada tanggal 28 Des 2022
Dear Teang ShuiThank you for taking the time to rate us.Kind regardsPR Comm

10/10 Sangat Bagus

Boon Lim

Menginap 1 malam pada bulan Desember 2022
Tanggapan dari Casey Lee pada tanggal 28 Des 2022
Dear Mr Boon LimThank you for taking the time to rate us.Kind regardsPR Comm

8/10 Bagus

Khairul Dzakirin Bin

Disukai: Staf & layanan, fasilitas
Tidak Disukai: Kebersihan

10/10 Sangat Bagus

Mohd Hisham

Bepergian bersama keluarga dan anak
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
I really like the French concept, the design, the food and walkable place.
Menginap 1 malam pada bulan Oktober 2022
Tanggapan dari PR Comm pada tanggal 4 Nov 2022
Dear Mr Mohd HishamThank you very much for taking the time to rate us. Kind regardsPR Comm

10/10 Sangat Bagus

ASAVIN

Menginap 1 malam pada bulan September 2022
Tanggapan dari Casey Lee pada tanggal 30 Sep 2022
Dear AsavinThank you very much for taking the time to rate us.Kind regardsPR Comm

8/10 Bagus

Juergen

Bepergian bersama keluarga
Disukai: Staf & layanan
Tidak Disukai: Kebersihan, kondisi & fasilitas properti
Badly maintain resort
Very worn down resort. Buffet breakfast was mediocre, and at such high price during public holiday, it felt like rip off.
Menginap 2 malam pada bulan September 2022
Tanggapan dari PR Comm pada tanggal 21 Sep 2022
Thank you very much for taking the time to review and rate us.Your feedback is valuable to us and we have forwarded your feedback to the relevant Department Head for their onward corrective measures and follow up actions.Kind regards

4/10 Buruk

Yeng Peng

Bepergian dalam rombongan
Tidak Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Menginap 1 malam pada bulan Agustus 2022
Tanggapan dari PR Comm pada tanggal 16 Agu 2022
Dear Yeng Peng Thank you very much for taking the time to rate us. May we have your suggestions for improvement for a better rating from you? Kind regards

6/10 Cukup Baik

Nabilah

Menginap 1 malam pada bulan Juli 2022

8/10 Bagus

Shirley

Menginap 1 malam pada bulan Juli 2022
Tanggapan dari Casey Lee pada tanggal 20 Jul 2022
Dear Ms Shirley Thank you very much for taking the time to rate us. Kind regards PR Comm

10/10 Sangat Bagus

Siti Madihah

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Menginap 2 malam pada bulan Juni 2022

10/10 Sangat Bagus

Santhanam

Bepergian bersama keluarga
Disukai: Staf & layanan, fasilitas, kondisi & fasilitas properti
The staff were excellent and very helpful. The weather was cool and the mountain air seemed fresh and healthy. If you like being with nature this place is highly recommended. We had the company of a family of monkeys inhabiting a tall tree whom we could see at eye level from our hotel room window on the 2nd floor. The room (1 b/r suite) was spacious and comfortable. Sufficient food options were available. Overall we had a very relaxing time.
Menginap 3 malam pada bulan Mei 2022

4/10 Buruk

John

Bepergian bersama teman
Tidak Disukai: Kebersihan, fasilitas, kondisi & fasilitas properti
Very dated - lack of restaurants - not value for money
Menginap 1 malam pada bulan April 2022

10/10 Sangat Bagus

John, Temecula

Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Menginap 2 malam pada bulan April 2022

8/10 Bagus

ng

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Menginap 1 malam pada bulan Februari 2022

10/10 Sangat Bagus

CHUNG PONG

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Comfortable Suite @ French-themed Hill Resort
We stayed two nights in the one bedroom suite and we enjoyed ourselves. It is very spacious and everything is still functioning except the elevator that has been down a few times but luckily we were on the first floor. The staff were all very friendly and helpful. The continental breakfast buffet was also a big plus. Overall, it was a pleasant getaway for us to chill in the cold weather and soak in the unique architecture surrounded by amazing greenery. Grateful that it could withstand the pandemic and continue to be a great escape not too far from KL.
Menginap 2 malam pada bulan Januari 2022

10/10 Sangat Bagus

Noria

Menginap 1 malam pada bulan Desember 2021

4/10 Buruk

WAN

Bepergian dalam rombongan
Tidak Disukai: Kebersihan, kondisi & fasilitas properti
For a “4-star hotel”, this is terrible. The mattress is so hard and not comfortable. The panel behind the headboard where they put the bedside lamp is so dusty like it hasn’t been cleaned for months. The bathroom is so stained and the tap knob is loose. It appears that the hotel has been so neglected over the years, or they actually want to keep the ‘old-world charm’ (I’m being sarcastic here!). It’s a shame that the façade still looks great from the outside, but the inside looks like a really cheap lodging!
Menginap 1 malam pada bulan Desember 2021

4/10 Buruk

Lai In

Bepergian bersama keluarga
Tidak Disukai: Kebersihan, kondisi & fasilitas properti, kenyamanan kamar
Property not well maintained
The property is not well maintained.
Menginap 1 malam pada bulan Desember 2021

8/10 Bagus

Hamzah

Disukai: Kebersihan, kondisi & fasilitas properti, kenyamanan kamar
Worth a stay
Menginap 1 malam pada bulan Oktober 2021

8/10 Bagus

Traveler terverifikasi

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Menginap 2 malam pada bulan November 2021

10/10 Sangat Bagus

Aishah syairah

Bepergian dalam rombongan, Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Kurang pilihan kedai makan
Cosy, cantik sangat untuk bergambar. Tapi breakfast kurang sedap. Kedai makan dalam colmar takbanyak pilihan & a bit pricy.
Menginap 1 malam pada bulan November 2021

6/10 Cukup Baik

Traveler terverifikasi

For receptionist very friendly and good service. For room not really good. My room broken plug only one function plug. And iron board we requested was broken. Aircond in the room very poor condition. But the view is so beautiful
Menginap 1 malam pada bulan Oktober 2021

10/10 Sangat Bagus

Traveler terverifikasi

Bepergian bersama keluarga dan anak
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
I like the viewed and all staf are very kind.an im very happy because i get decorations for my anniversary .foc when you write a request vacation for anniversary. I get 3 rooms for only rm288 pernight.is very cheap .i get 4 bfast .the room is connected each other.my kids is beside our room.bfast had so variety. But for foods.its quiet expensive for us have ,5 kids. Rabbit park is not like last time.its small and so stinky. The Japanese park is nice.have a shuttle .and view is so nice .
Menginap 1 malam pada bulan Desember 2020

4/10 Buruk

Traveler terverifikasi

Bepergian bersama keluarga
Disukai: Staf & layanan
Tidak Disukai: Kebersihan, kondisi & fasilitas properti, kenyamanan kamar
Poor maintenance, pricey
Services provided are okay, but the hotel itself is poorly maintained.
Menginap 2 malam pada bulan Oktober 2020
Tanggapan dari Zue pada tanggal 27 Okt 2020
Dear GUEST, Bonjour from Colmar Tropicale! Thank you for taking the time to share your feedback. We have highlighted your concerns on issues mentioned to our management and will take appropriate action to ensure a better experience for our guests in the future. Apology for the inconvenience that you experienced. We hope to welcome you back to our hotel very soon! Sincerely

10/10 Sangat Bagus

Shuhaida

Bepergian bersama keluarga
Disukai: Staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Short family holiday
Overall we are happy to vacation here although there are aspects that we do not like. The scenary and weather is beautiful, large number of visitor. The cleanliness of the room is less, the musty smell is lest pleasant and the maintenance is not extensive.
Menginap 1 malam pada bulan September 2020
Tanggapan dari Nahariah, Marketing & Communications pada tanggal 22 Sep 2020
Dear GUEST, Bonjour from Colmar Tropicale! thank you for your time to drop a rating on your stay experience with us. We appreciate such feedback however; we sincerely apologize if you have encountered any unpleasant experience while you are creating memories in our resort. Rest assured that we are taking precautions as to maintain and improvised our hospitality and services from time to time. Please accept our apologies and let us serve you again with better services in your next visit with us. Merci beaucoup and have a great day ahead! Sincerely

8/10 Bagus

MUMTAS

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
nice place... staff are friendly..food also delicious
Menginap 1 malam pada bulan September 2020
Tanggapan dari Nahariah, Marketing & Communications pada tanggal 9 Sep 2020
Dear Mumtas, Bonjour from Colmar Tropicale! Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely

10/10 Sangat Bagus

Achid, Nilai

Bepergian dalam rombongan
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
This place is so unique and has a French vibe to it. It's calming and recommended to just chill. Though, during long weekend this place will be crowded, so can avoid to go during long weekend
Menginap 3 malam pada bulan Agustus 2020
Tanggapan dari Nahariah, Marketing & Communications pada tanggal 9 Sep 2020
Dear Achid, Bonjour from Colmar Tropicale! Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely