"Better late than never, I’ve been meaning to write this for almost a year, and after returning for a second stay this weekend, I finally have the full picture.
My first visit had a rocky start. I’d booked a mid-range room, and with a 4am arrival, I paid for the previous night just to skip the wait, worth it for peace of mind. The lobby and front desk staff immediately impressed me; warm and welcoming no matter the hour.
My room was in an older wing and showed its age: dusty surfaces, unreliable outlets, worn linens, a broken TV, and an odd smell. After 40 minutes, I headed back downstairs.
Here’s where it turns. The front desk offered me a suite upgrade for roughly $100 total for my entire stay — I handed over my card without hesitation. The difference was night and day. My new room on the 12th floor was spotless, modern, and stocked with every amenity I could want. It turned the whole trip around.
Second stay this weekend? I booked the better room from the start and it delivered again.
The takeaway: spend a little extra at this property, it’s absolutely worth it, and the staff will genuinely take care of you."
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