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Ulasan untuk Holiday Inn Bulawayo, an IHG Hotel

4 out of 5
Holiday Inn Bulawayo, an IHG Hotel
Main Street, P.O.Box Ac88 Ascott, Bulawayo

Ulasan

8,6

Sangat Bagus

Penilaian 10 - Sangat Bagus. 51 dari 111 ulasan" "
Penilaian 8 - Bagus. 41 dari 111 ulasan" "
Penilaian 6 - Cukup Baik. 15 dari 111 ulasan" "
Penilaian 4 - Buruk. 4 dari 111 ulasan" "
Penilaian 2 - Sangat Buruk. 0 dari 111 ulasan" "

8,8/10

Kebersihan

8,6/10

Staf & layanan

8,6/10

Fasilitas

8,6/10

Kondisi & fasilitas properti

8,6/10

Ramah lingkungan

Ulasan

8/10 Bagus

Vushe

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
On the main road A6 Clean and dencent meals
Menginap 1 malam pada bulan April 2024

8/10 Bagus

Katherine

Menginap 3 malam pada bulan April 2024

10/10 Sangat Bagus

Cuthbert

Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
It was peaceful and quiet
Menginap 1 malam pada bulan Maret 2024
Tanggapan dari Noma pada tanggal 22 Mar 2024
Dear Cuthbert,Thank you so much for your exceptional rating. We are glad we could win your trust and provide you with the best. We hope to enhance this experience even further in the future. We are indeed looking forward to your next visit!Warm RegardsNoma

8/10 Bagus

Brian

Traveler bisnis
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Good service
Good check in experience.
Menginap 1 malam pada bulan Januari 2024

8/10 Bagus

Sibongile

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Friendly staff. Clean environment
Menginap 6 malam pada bulan Desember 2023

10/10 Sangat Bagus

Dumisani

Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Staff is caring and professional
Menginap 1 malam pada bulan Desember 2023

8/10 Bagus

Pauline

Bepergian bersama keluarga dan anak, Bepergian bersama keluarga
Disukai: Staf & layanan, fasilitas, kondisi & fasilitas properti
Clean and helpfull staff
Menginap 1 malam pada bulan Januari 2024

8/10 Bagus

Betty

Bepergian bersama keluarga
Disukai: Kebersihan, kondisi & fasilitas properti, kenyamanan kamar
Menginap 1 malam pada bulan Desember 2023
Tanggapan dari Noma pada tanggal 14 Des 2023
Dear Betty,Thank you for sharing your valued feedback with us.We are looking forward to hosting you again in the near future.Warm Regards, Guest Relations

10/10 Sangat Bagus

Traveler terverifikasi

Highly recommend
Stuff were very polite and helpful. The room and the service didn't disappoint
Menginap 1 malam pada bulan Desember 2023
Tanggapan dari Nomalizwe pada tanggal 10 Des 2023
Good DayThank you for sharing your valued feedback with us.We are happy to read that you had a pleasant stay with us. We strive to make each stay as pleasant and comfortable and we truly appreciate that you brought your experiences to our attention.We are looking forward to hosting you again in the near future.Warm Regards,Guest Relations

6/10 Cukup Baik

Lynn

Menginap 1 malam pada bulan November 2023
Tanggapan dari Nomalizwe pada tanggal 18 Des 2023
Dear LynnThank you for sharing your valued feedback with us.We are looking forward to hosting you again in the near future.Warm Regards,

10/10 Sangat Bagus

Lynn

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Lovely spacious rooms
Great stay, friendly staff, good hotel taxi, comfortable beds. Bathrooms could do with a renovation to walk in showers considering the water situation in Bulawayo
Menginap 1 malam pada bulan Oktober 2023
Tanggapan dari Guest Relations pada tanggal 11 Okt 2023
Dear LynnGreetings from Holiday Inn Bulawayo!Thank you so much for staying with us and taking time to give us valuable feedback about your stay. We truly appreciate the feedback and we have taken note of all the areas mentioned that we need to work on. We truly value the comments as this gives us the opportunity to improve on our product offering. Once again thank you for your feedback as it will help us strive to become a better hotel.Kind regards Guest Relations

8/10 Bagus

Lucky

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Menginap 4 malam pada bulan September 2023
Tanggapan dari Guest Relations pada tanggal 5 Okt 2023
Greeting from Holiday Inn Bulawayo Thank you for sharing your valued feedback with us. We are happy to know that you had an amazing stay with us. We are looking forward to hosting you again.Warm RegardsGuest Relations

8/10 Bagus

Traveler terverifikasi

Traveler bisnis
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Menginap 2 malam pada bulan September 2023
Tanggapan dari Guest Relations pada tanggal 2 Okt 2023
Good DayThank you for sharing your valued feedback with us.We are happy to know that you had an amazing stay with us.We are looking forward to hosting you again.Warm RegardsGuest Relations

10/10 Sangat Bagus

Sydin

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Nice and relaxing, comfortable bed, staff very friendly, very clean hotel
Menginap 1 malam pada bulan Agustus 2023
Tanggapan dari Nomalizwe pada tanggal 8 Sep 2023
Dear SydinThank you for sharing your valued feedback with us.We are happy to read that you enjoyed your stay and found our hotel clean.We are looking forward to hosting you again in the near future.Warm Regards,

10/10 Sangat Bagus

Claire

Menginap 1 malam pada bulan Juli 2023
Tanggapan dari Nomalizwe pada tanggal 29 Jul 2023
Thank you for giving us a 5 star rating Looking forward to hosting you again at the hotel Warm Regards Guest Relations

8/10 Bagus

Mark

Menginap 1 malam pada bulan Mei 2023
Tanggapan dari Nomalizwe pada tanggal 24 Mei 2023
Dear MarkThank you for sharing your valued feedback with us.We are happy to read that you gave us an 8/10 rating.Warm Regards

10/10 Sangat Bagus

Noha

Bepergian bersama keluarga dan anak
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Nice place
Menginap 1 malam pada bulan Mei 2023
Tanggapan dari Nomalizwe pada tanggal 24 Mei 2023
Dear NohaThank you for sharing your valued feedback with us.We are happy to read that you found the hotel beautiful, and you enjoyed your stay with us.We are looking forward to hosting you again in the near future.Warm Regards,

10/10 Sangat Bagus

Noha

Bepergian bersama keluarga dan anak
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Very nice staff Clean rooms
Menginap 1 malam pada bulan Mei 2023
Tanggapan dari Nomalizwe pada tanggal 24 Mei 2023
Dear NohaThank you for shaing your valued feedback with us.We are happy that you found our staff friendly and rooms clean.We are looking forward to hosting you again in the near future.Warm Regards

10/10 Sangat Bagus

Darshana

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Holiday Inn was a pleasure, well manicured lawns, clean, staff are very friendly and helpful. Stayed 9 nights and had no issues at all. Only area that needs a bit of attention is when making coffee's, the barrister needs to be more faster as they take very long (30-40 mins). Car park is well maintained, no potholes etc. Pool area and back lawns are also very well maintained. There is a Pick and Pay within walking distance. Hotel is a 5 min drive to Bulawayo city centre. Very safe and secure as well. As soon as the power cuts came, the generators kicked in straight away. So did not even notice the power cuts. Recommend this hotel any time. Thanks.
Menginap 9 malam pada bulan April 2023
Tanggapan dari Nomalizwe pada tanggal 22 Jun 2023
Dear DarshanaThank you for sharing your valued feedback with us. We are happy to read that you appreciated the service that you received from the team at the hotel. Thank you for all the positive comments about the hotel property.We have taken note of the issue to do with the time taken to prepare the coffee and we will definitely improve in that aspect.We are looking forward to hosting you in the near future.Warm RegardsNoma

8/10 Bagus

Bipin

Disukai: Kebersihan, staf & layanan, kenyamanan kamar
Holiday inn stay
Room was good sized and clean. We had issues with hairdryer and safe not working but both were fixed quickly. Staff were very accommodating and helpful.
Menginap 3 malam pada bulan April 2023
Tanggapan dari Guest Relations pada tanggal 23 Apr 2023
Dear Bipin Thank you for choosing Holiday Inn and for taking the time to provide feedback about your experience at Holiday Inn BULAWAYO.I would like to start by apologizing to you for the inconveniences you faced during your stay. We strive to make each stay as pleasant and comfortable as possible, and we appreciate that you brought your experience to our attention. Again, thank you for sharing your comments.Looking forward to welcoming you back at the hotel Warm Regards Guest Relations

10/10 Sangat Bagus

Itani

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Beautiful place. beautiful experience
Menginap 3 malam pada bulan Maret 2023
Tanggapan dari Nomalizwe pada tanggal 11 Apr 2023
Dear ItaniThank you for sharing your valued feedback with us. We are happy to read that you found the hotel beautiful and you had beautiful experiences.We are looking forward to hosting you again.Warm Regards

10/10 Sangat Bagus

PRINCE

Tidak Disukai: Staf & layanan
TRIBAL ALLOCATION OF STAFF
The problem with this hotel is that they place people who speak Shona language only at reception in a town that majority Ndebele language. When you speak to them in Ndebele they pretend not to hear. When Shona guests speak to them in Shona they reply in Shona with great awe. Thats not good. Its organised or institutionalised tribalism. Local Ndabezitha Communities also need jobs.
Menginap 1 malam pada bulan Maret 2023

8/10 Bagus

Martha

Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
With the hard economic times, i think the property is really good. Its up to standard.
Menginap 17 malam pada bulan Februari 2023
Tanggapan dari Nomalizwe pada tanggal 11 Mar 2023
Dear MarthaThank you for sharing your valued feedback with us. We are happy to read that you enjoyed your stay with us and found the hotel properties well kept.Our aim is to always deliver excellent service.We are looking forward to hosting you again in the near future.Warm Regards

10/10 Sangat Bagus

Amos

Bepergian bersama teman, Traveler bisnis
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
May you kindly add in food warmers in the rooms please.
Menginap 2 malam pada bulan Februari 2023
Tanggapan dari Nomalizwe pada tanggal 11 Mar 2023
Dear AmosThank you for sharing your valued feedback with us.We have taken note of your suggestion and will definitely consider it.We are looking forward to hosting you again in the near future.Warm Regards

10/10 Sangat Bagus

Velempini

Menginap 1 malam pada bulan Januari 2023

10/10 Sangat Bagus

Velempini

Disukai: Staf & layanan, fasilitas, kondisi & fasilitas properti
I can't say enough good words about this hotel ,it's super clean,the facilities are amazing nice pool ,gym.The staff is very attentive to each and every guest they greet everyone.I was blown away because you don't get that kind of service in the US unless you're in the Waldorf Astoria .The dining was exquisite everything was always catered bkfast,lunch and dinner nothing cold the parking is safe and secure .The hotel grounds are immaculately manicured .The rooms are super clean ,WiFI was always working .One thing that was not working properly was the TV reception it was kind of poor and the TV remotes needed to be replaced I couldn't figure out what button was for what as they had faded I didn't do anything about it though of which I'm sure they could have fixed promptly .Other than that I had an awesome stay.
Menginap 2 malam pada bulan Januari 2023
Tanggapan dari Nomalizwe Sibanda pada tanggal 24 Jan 2023
Dear Velempini,Thank you for sharing your valued feedback with us. We are happy to read that you had an awesome stay with us and found our hotel super clean and staff very attentive. I will make sure to share this feedback with all our colleagues.We have taken note of the poor TV reception and we assure you that this is a project that is work in progress and we are working towards upgrading out TVs. This will also address the faded remotes. We sincerely apologize for that.Thank you once again for taking your time to write to us. We are looking forward to hosting you again in the near future.Warm and Best Regards

4/10 Buruk

LAURA

Disukai: Kebersihan, kondisi & fasilitas properti
Tidak Disukai: Staf & layanan
A decent hotel with poor practices
Everything is unclear. For example, I wanted to eat dinner at the hotel- no prices are listed anywhere and the waitress told me a price that then did not match the bill. When I checked in I requested an airport transfer for 12:30pm. I watched the guy write it down. At 5:40am they saw fit to call my room, wake me up and ask about my taxi needs. Unfortunately, I cannot go back to sleep. Lastly I asked about late check out, it was super unclear as to if I will be granted it and what it will cost. (Regular check out is 10am)
Menginap 1 malam pada bulan Januari 2023
Tanggapan dari Nomalizwe Sibanda pada tanggal 5 Jan 2023
Dear LAURA Thank you for choosing Holiday Inn and for taking the time to provide feedback about your experience at Holiday Inn BULAWAYO.I would like to start by apologizing to you for the inconveniences you faced during your stay. We strive to make each stay as pleasant and comfortable as possible, and we appreciate that you brought your experience to our attention. We take feedback seriously and will coach our team to make the necessary changes so we can provide a better experience in the future.I hope you will give us a chance by staying with us again to show you that your unsatisfactory stay was an exception.Again, thank you for sharing your commentsWarm Regards Guest Relations

6/10 Cukup Baik

arti

Bepergian bersama keluarga
Disukai: Staf & layanan
Food was terrible
Tanggapan dari Nomalizwe Sibanda pada tanggal 3 Jan 2023
Dear ArtiThank you for sharing your feedback with us.We are sad to read that you found our meals terrible. Our aim is to deliver excellent service at all times, we sincerely apologize for your experience and will definitely look into this.We hope to host you again in the near future.Warm Regards

8/10 Bagus

Margaret

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Very good service
Tanggapan dari Nomalizwe Sibanda pada tanggal 3 Jan 2023
Dear MagaretThank you for your valued feedback.We are happy to read that you enjoyed the service at the hotel and that you had a wonderful stay with us.We hope to host you again in the near future.Warm Regards

8/10 Bagus

Tecla

Bepergian dalam rombongan
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
I didn’t like the lettuce salad, the cauliflower l was served when l ordered dinner for room service. The following day we ordered beef stew it was not done and also the grade and quality of meat couldn’t cut it or chew it. No bed sheets however l brought the quiries to the hotel stuff and they noted and rectified. The standards of such a big brand hotel should be maintained to keep the brand name.
Menginap 2 malam pada bulan Oktober 2022

8/10 Bagus

Jocelyn Namula

Traveler bisnis
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Great stay
Very specious rooms, great service and the menu had all l requested for. Not far from the city centre and to the international trade fair grounds.
Menginap 5 malam pada bulan Oktober 2022
Tanggapan dari Nomalizwe Sibanda pada tanggal 2 Nov 2022
Dear Jocelyn NamulaThank you for sharing your feedback with us. We are happy to learn that you appreciated the hotel service and the menu that was served to you.We are looking forward to hosting you again in the near future.Warm Regards

10/10 Sangat Bagus

Shylet

Bepergian bersama teman
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
It is quiet and very clean
Menginap 2 malam pada bulan September 2022
Tanggapan dari Nomalizwe Sibanda pada tanggal 29 Sep 2022
Dear ShyletThank you for taking your time to share your valued feedback.We are happy to read that you enjoyed your stay with us and found our hotel clean.We look forward to hosting you in the near future.Warm Regards

10/10 Sangat Bagus

Nkosinathi

Traveler bisnis
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Great service from staff
Menginap 2 malam pada bulan Agustus 2022
Tanggapan dari Nomalizwe Sibanda pada tanggal 4 Sep 2022
Dear NkosinathiThank you very much for sharing your valued feedback with us.We are glad to know that you received great service from the colleagues. We are looking forward to hosting you again in the near future.Warm Regards

8/10 Bagus

Ngonidzashe

Traveler bisnis
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Menginap 2 malam pada bulan Agustus 2022
Tanggapan dari Nomalizwe Sibanda pada tanggal 4 Sep 2022
Dear NgonidzasheThank you very much for staying with us at Holiday Inn Bulawayo. Our aim is to deliver excellent service.We are looking forward to hosting you again in the near future.Warm Regards

8/10 Bagus

Shongedzai

Traveler bisnis
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Over priced in every aspect but pleasant. $25 for a buffet?? Staff is friendly.
Menginap 2 malam pada bulan Juni 2022
Tanggapan dari Nomalizwe Sibanda pada tanggal 26 Agu 2022
Dear Shongedzai,Your feedback has not gone unnoticed. It fills us with pride to hear that you appreciated the service from our friendly colleagues. What you shared with us will continue to help us as we seek to refine the experience we provide at Holiday Inn Bulawayo. We have taken note of the pricing issue that you have raised and will definitely look into it.We are looking forward to hosting you again.Warm Regards

6/10 Cukup Baik

Daniel

Bepergian dalam rombongan
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
They gave me their worst room at the Holliday Inn Bulawayo even though I paid the maximum amount per night. It was room. 153 located above the cooling machines and motors of the washing machines that run almost all night. I could not sleep. Never agree to take room 153 or 253 or 353 or 453 etc. even if you are offered it for free! They did not want to give me minimal compensation for the mental anguish just a few fruits ...
Menginap 2 malam pada bulan Juli 2022
Tanggapan dari Nomalizwe Sibanda pada tanggal 26 Agu 2022
Dear Daniel,First and foremost, we want to thank you for taking time to share your feedback with us.We would like to express our sincere apologies that you had a negative experience in our hotel.We have taken note of your room preferences and we assure you that your next stay with us will be excellent.We are looking forward to welcoming you back again at Holiday Inn Bulawayo.Warm Regards

8/10 Bagus

LOVEMORE

Traveler bisnis
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
It is a brilliant place to be, it is quiet and I had a pleasant stay there. My first room could certainly do with a revamp of the shower system.
Menginap 1 malam pada bulan Juli 2022
Tanggapan dari Nomalizwe Sibanda pada tanggal 26 Agu 2022
Dear LovemoreIt’s lovely to hear your positive feedback! We rely on customers like you to let us know what we’re doing right to continue to provide the best experience possible. We have taken note of your suggestion to revamp our rooms and will definitely work towards that.We are looking forward to hosting you again.Warm Regards

8/10 Bagus

Johan

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
it was awesome and clean
Menginap 1 malam pada bulan Juli 2022
Tanggapan dari Nomalizwe Sibanda pada tanggal 26 Agu 2022
Dear JohanThank you for reaching out and providing us with valuable feedback. We are thrilled that you appreciated the service and cleanliness of the hotel. We are looking forward to hosting you again in the near future.Warm Regards

10/10 Sangat Bagus

Robert

Bepergian bersama teman, Traveler bisnis
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
We stayed at Holiday Inn early April 2022, and were impressed. It is a well run establishment in all aspect of good management. Staff politeness is impressive, and they are helpful in all ways. Keep it up Holiday Inn Bulawayo.
Menginap 3 malam pada bulan Juni 2022
Tanggapan dari Nomalizwe Sibanda pada tanggal 26 Agu 2022
Dear RobertThank you for patronizing Holiday Inn Bulawayo and taking time to share your experience with us. All of us are delighted that you were impressed with the service that you received from the colleagues.Thank you once again for your stay and we are looking forward to hosting you again.Warm Regards

4/10 Buruk

nhamo

Bepergian bersama keluarga
Disukai: Staf & layanan
Tidak Disukai: Kondisi & fasilitas properti
The pillows are the most uncomfortable pillows we have a used. The Aircon made so much noise we could not sleep we ended up switching it of and opened the balcony door to get some air. The food is good
Menginap 1 malam pada bulan Juni 2022

10/10 Sangat Bagus

Tommy

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
very nice
Menginap 1 malam pada bulan Juni 2022

10/10 Sangat Bagus

TA

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Friendly and helpful staff.
Menginap 2 malam pada bulan Juni 2022
Tanggapan dari Nomalizwe Sibanda pada tanggal 26 Agu 2022
Dear TAyour feedback has not gone unnoticed. It fills us with pride to hear that you appreciate our efforts. What you shared with us will continue to help us as we seek to refine the experience we provide at Holiday Inn Bulawayo. Warm Regards

10/10 Sangat Bagus

Tommy

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Very clean and comfortable.
Menginap 1 malam pada bulan Juni 2022
Tanggapan dari Nomalizwe Sibanda pada tanggal 26 Agu 2022
Dear TommyThank you for your valued feedback. We appreciate that you found our hotel very clean and comfortable.We are looking forward to hosting you again soon.

10/10 Sangat Bagus

Rugare

Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Menginap 1 malam pada bulan Mei 2022

4/10 Buruk

Melania

Bepergian bersama keluarga
Disukai: Kebersihan, fasilitas, kondisi & fasilitas properti
Tidak Disukai: Staf & layanan
The staff could not see the payment for the Room which was made online and therefore they said the booking was not paid and yet it was paid. It took an extra call from Expedia to convince the staff that the booking was paid and somehow on the same call staff failed to confirm that the breakfast for two was already paid, only for the 2 guests to be shocked with the news that they are getting no breakfast. The breakfast for two was not served and yet it was paid at Expedia. Terrible customer care.
Menginap 1 malam pada bulan Mei 2022

10/10 Sangat Bagus

Mercy

Bepergian bersama teman
Disukai: Staf & layanan, fasilitas, kondisi & fasilitas properti
The area is very clean and refreshing. There is need to repair some of the facilities especially tapes in the bathrooms
Menginap 1 malam pada bulan April 2022
Tanggapan dari Nomalizwe Sibanda pada tanggal 26 Agu 2022
Dear Mercy,Thank you for sharing your valued feedback with us. We would like to apologize that some of our facilities were malfunctioning. We are looking into the issues and we assure you that your next stay with us will be excellent.

10/10 Sangat Bagus

Mercy

Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Menginap 1 malam pada bulan April 2022

10/10 Sangat Bagus

Mercy

Bepergian bersama keluarga dan anak
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
The staff were ever so friendly. Very polite and professional. The buffet was really good. Really enjoyed our stay
Menginap 1 malam pada bulan April 2022
Tanggapan dari Nomalizwe Sibanda pada tanggal 26 Agu 2022
Dear MercyWe appreciate you sending us your feedback. It always makes our day to hear that people like you enjoy our service. I will definitely share this feedback with the team. We are looking forward to hosting you again in the near future.

6/10 Cukup Baik

Clement

Traveler bisnis
Disukai: Kebersihan, kondisi & fasilitas properti
Tidak Disukai: Staf & layanan
They Can Do Better
Friendly front desk staff but keycard not programmed properly so up and down with lagguage. Terrible room service- dinner took 2 hours to come
Menginap 1 malam pada bulan Februari 2022
Tanggapan dari Nomalizwe Sibanda pada tanggal 26 Agu 2022
Dear Clement,Thank you for your valued feedback. We appreciate that you found our colleagues at the front desk very professional, we will share this feedback with them. We have taken note of the key card system and room service delays that you encountered and will definitely address the issue. We are looking forward to hosting you in the near future.

10/10 Sangat Bagus

Tomaida

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Very clean and check in was very efficient
Menginap 1 malam pada bulan Januari 2022
Tanggapan dari Nomalizwe Sibanda pada tanggal 26 Agu 2022
Dear TomaidaThank you for sharing your feedback with us. We value it very much. We are happy that you appreciated the swift check in service that you received from the team. We are looking forward to hosting you again.