Hi RobinThank you for the 4/5 review. We will try harder next time to get that 5/5 rating.Hope to see you again soon

Hi Nancy,We appreciate your feedback. We hope to see you again soon.

Hi GeneThank you for taking the time to complete the survey. We appreciate the feedback and hope to serve you again soon.

Hi Ancelmo.Glad to jhear you found our hotel to be "A Great Place". We look forward to seeing you again

Hello Wayne,Thank you for taking the time to leave us a review. We apologize for the delay in you returned deposit. The security deposit takes 2-5 business days for the hold to be released back your card after checkout. Depending on your bank it can either be sooner or be a few days longer. If you have any questions, please feel free to call us at the hotel directly. We hope to see you again soon.

Hi SueThanks for the 5/5 rating. We appreciate you!

Hi MelodyThank you for the 5/5 review. We hope to see you again soon.

Hi Andrea,We are happy to hear that you found our accommodations clean and comfortable and the breakfast "tasty". We hope that you will return for a visit again!

Hi YasserI am very happy to hear that Malia took good care of you. Hope to see you again soon!

Hi JustineYou scored us 5/5 and we appreciate that however your comment of "fine" leaves me wondering if we could have done something more to make your stay exceptional?

RuthWe are very sorry to hear that you did not have a great experience at our Bullhead City location. I hope you will give us a chance to serve you again.

Hello Joe,We are pleased to hear you enjoyed your stay. We hope to see you again soon.

Hi George,Thank you for the 5/5! We hope to see you again soon.

Thank you, Juliet, for the 5/5 star review. I am so happy to hear that we provided what you were hoping for in your choice of accommodations.

Hi HugoThank you for the 4/5 review. I am glad to see you enjoyed your stay. Exceeding our guest expectations is what we strive for, so tell me what we need to do to earn a 5/5...

I am so sorry that you experienced issues while at our Bullhead City Arizona location. I assure you the room door closure has been addressed. We hope that you will give us the opportunity to provide your lodging needs in the future.Safe Travels

Thank you for the 5 star rating

Hi Eugene,We are happy to hear that Paul made a positive impact on your stay. I will be sure to pass on the compliment.

Hi DavidI am glad your stay was good and I apologize that your refrigerator made noise. If you can recall the room number will you please email me at bullheadcityhie@gmail.com so that we can address the issue. We appreciate you and look forward to your return visit.

Hi Janet,Thank you for the 8/10 stars. Hopefully you will be able to give us 10/10 next time

Alicia,I am so sorry that you received a room that was not clean and ready. That is not acceptable and not our standard for operations. I am glad that the staff was friendly and kind and got you in to an appropriate room. I hope you will visit us again so that we can show you how good we really are.

Hi LeslieThank you for the nice review and recommendation!. We look forward to seeing you again soon.

Hi TyThank you for the 5 star review! We appreciate you!

Hi JoseThank you for the 5 star review. We appreciate you!

Hi Katie,I am sorry that you do not feel the room was worth what you paid. I checked your reservation and you did receive a suite. What makes a room a suite is the additional seating, in this case, a sofa bed and corner chair. I sincerely hope you have a better experience next time.

Hi StaciThank you for the 5 star review. We appreciate you!

HI BilalThank you for the 4 star review. I'm sorry we didn't impress you enough for the 5 star, hopefully your next stay will be better.

Hi Ronald,We are glad to hear you have enjoyed your stay with us and that you were pleased with the cleanliness of our facility, staff and breakfast. We hope to see you again soon.Thank you,

Hi Phil,We appreciate the 5/5! We hope to see you again soon.

Hello Oliver,We are pleased to hear you have enjoyed your stay. We hope to see you again soon.

Hi Martha,Thank you for the 10/10! We hope to see you again soon.

Hello Ancelmo,Thank you for your feedback. We are glad you enjoyed your stay with us. We hope to see you again.

Hi Tiffany,Thank you for taking the time to give us your review. We hope to see you again soon.

Hello Kathy,We are pleased to hear that we have met your expectations and hope to see you return soon.

Hi David,We are glad you enjoyed your stay with us. We hope you will return again soon.

Hello Patricia,Thank you for the 10/10! We hope to see you again soon.

Hello Jennifer,Thank you for the 10/10! We are pleased to hear we have met your expectations and hope to see you again soon.

Hello Ben,Thank you for taking the time to leave us a review. We apologize if you have encountered any inconvenience during your stay. We hope to see you again soon.

Thank you for taking the time to leave your feedback. We apologize for any inconvenience this may have caused as the water outage was a city issue. We hope to see you again.

Hello Dennis,We appreciate you taking the time to leave your feedback. We are sad to hear that we did not meet your expectations this stay and apologize for any inconvenience you have encountered. During your stay was any of these inconveniences brought to a hotel staff's attention? We try to resolve any issues that may occur during your stay so that we can be able to make your stay as comfortable as possible. We hope to see you again. Thank you,

Hi Mariah,Thank you for your feedback I am glad you enjoyed your stay. We hope to see you again soon.

Hi Theresa,We are glad to hear you enjoyed our breakfast. We hope to see you again soon!

Hello Dayna,Thank you for your feedback! We are glad you enjoyed the hotel cleanliness, beds and our rooms. We hope you can visit again soon!

Hi Jonathan,Thankyou for the 5/5! We are pleased to hear you enjoyed the hotel property and our staff. We hope you will return soon.

Hi Kathleen,We appreciate your feedback are glad you enjoyed your stay. Thank you for the 10/10 we hope to see you soon.

Hi Michelle,Thank you for the 5/5! Weare glad you enjoyed your stay and hope to see you return soon.

Hello Ancelmo,We appreciate your feedback and are glad you enjoyed your stay. We hope to see you return again soon.

Hi Mariam,Thank you for the 10/10! We are glad you enjoyed your stay and hope to see you again.

Hi Penelope,Thank you for the outstanding review. We appreciate your feedback and are happy that you always have a great experience! We look forward to seeing you again.