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Ulasan untuk Lodge on the River

2 out of 5
Lodge on the River
1717 Highway 95, Bullhead City, AZ

Ulasan

5,8
Penilaian 10 - Sangat Bagus. 250 dari 1018 ulasan" "
Penilaian 8 - Bagus. 146 dari 1018 ulasan" "
Penilaian 6 - Cukup Baik. 144 dari 1018 ulasan" "
Penilaian 4 - Buruk. 125 dari 1018 ulasan" "
Penilaian 2 - Sangat Buruk. 353 dari 1018 ulasan" "

5,8/10

Kebersihan

6,6/10

Staf & layanan

5,2/10

Fasilitas

5,4/10

Kondisi & fasilitas properti

6,0/10

Ramah lingkungan

Ulasan

2/10 Sangat Buruk

April

Bepergian bersama teman
Tidak Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Staff was nice. Let us check in early and stay late. The people staying there were slobs leaving trash everywhere. Pool wasn’t taken care of. Only one channel on the tv
Menginap 2 malam pada bulan Mei 2024

2/10 Sangat Buruk

Ana Espinoza

Tidak Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Never again will I ever book here had the worst experience yesterday booked ahead of time and tried to check in at 3 and was told to wait to them not having rooms employees were doing the best they can being short staff the owner needs to do better with them and realize how hard they work alone I had to be told to find another place by 10 pm due to them not having rooms no linen and staff
Menginap 1 malam pada bulan Mei 2024

2/10 Sangat Buruk

Ramiro

Tidak Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Check in was at 3 pm got checked in at 4 pm. Very unsatisfied will not recommend it to no one
Menginap 1 malam pada bulan Mei 2024

2/10 Sangat Buruk

Anna

Bepergian bersama keluarga
Tidak Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
We never got our room she said she was short staffed and couldn't have a room clean for another 6 hours so she cancelled our reservation and we did not get our money back! We drove almost 2 hours for nothing
Menginap 1 malam pada bulan Mei 2024

2/10 Sangat Buruk

Scott, Grapeview

Traveler bisnis
Disukai: Kebersihan
Tidak Disukai: Staf & layanan
Arrived at about 10:00 PM and was told the room was ready but they didn't have any towels. Person working the front desk said there's a load in the dryer and they'll be ready in 40 minutes. Came back 40 minutes later and was told there was some problem and there were still no towels available. Agreed to come back the following morning. Came back at 7:00 AM and the office was closed with a sign on the door instructing to call a phone number for assistance. I didn't have any more time to mess with such a simple thing. I will contact Expedia and demand a refund.
Menginap 1 malam pada bulan Mei 2024

2/10 Sangat Buruk

Scott, Grapeview

Traveler bisnis
Disukai: Kebersihan
Tidak Disukai: Staf & layanan
Hotel did not honor reservation. Showed up at 12:30 AM and there was a sign on the office door indicating guests should contact their booking company for a refund. I stayed at the hotel the prior night and was assured there wouldn't be a problem if I arrived at 1:00 AM. There was another couple who were locked out of their room and they couldn't get any help from the hotel staff either.
Menginap 1 malam pada bulan Mei 2024

2/10 Sangat Buruk

Rosa

Bepergian bersama keluarga dan anak, Bepergian bersama keluarga
Tidak Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Menginap 2 malam pada bulan Mei 2024

2/10 Sangat Buruk

Michael

Bepergian bersama keluarga
Tidak Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Showed up at 1 am and office was closed and a housekeeper let us know that nobody has been in the office in DAYS and there was no way for us to get our room key! No phone number to call nothing.
Menginap 1 malam pada bulan Mei 2024

2/10 Sangat Buruk

Valeria

Tidak Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
They canceled me last min. Sooo not fair. I came al the way from Van Nuys Ca
Menginap 1 malam pada bulan Mei 2024

2/10 Sangat Buruk

Stephen

Tidak Disukai: Kebersihan
Menginap 1 malam pada bulan Mei 2024

2/10 Sangat Buruk

Amy

Bepergian bersama teman, Traveler bisnis
Tidak Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
When we arrived there were about 5 people waiting in line. All staff were new, wifi down all day, no tv unless you log into your own account, no towels or washcloths in the room. They gave us a room that they had already assigned to someone else. So I had to go back and get a different room. Took an hour and a half to get into the room. Dead bugs all over the sink. People in the waiting room were talking about their rooms were filthy, ordered the fridge for the addition charge and the staff couldn't find one. One person had a reservation and they had no room for him. The copy machine was broken which delayed everyone's registration.
Menginap 1 malam pada bulan Mei 2024

2/10 Sangat Buruk

Rochelle

Bepergian dalam rombongan
Tidak Disukai: Staf & layanan, kondisi & fasilitas properti
No we went to check in and they would not answer the door the lights were on they wouldn't answer the phone so now we're trying to get a refund
Menginap 1 malam pada bulan Mei 2024

10/10 Sangat Bagus

John J

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
The people who work front desk are wonderful. Even when it is busy they stay calm and never show that they are mad. Very friendly. It's nice and quiet here.
Menginap 2 malam pada bulan Mei 2024

10/10 Sangat Bagus

Tony

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Value was great clean up to date rooms
Menginap 1 malam pada bulan Mei 2024

2/10 Sangat Buruk

Nancy

When I booked my hotel The pool looked very beautiful!! But when I got there it looked like a swamp Very unhappy
Menginap 2 malam pada bulan Mei 2024

10/10 Sangat Bagus

Marisol

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
The staff is super friendly property is clean and very peaceful
Menginap 1 malam pada bulan Mei 2024

10/10 Sangat Bagus

Tracy

Bepergian bersama teman
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Tidak Disukai: Fasilitas
We were disappointed about the pool we were not able to swim for to the pool being under maintenance the whole time we were there
Menginap 1 malam pada bulan Mei 2024

10/10 Sangat Bagus

Tracy

Bepergian bersama teman
Disukai: Staf & layanan
We were disappointed about the swimming pool for to being under maintenance the whole time we were there so we were not able to go swimming at all the breakfast was not what was expected but it was good none the less the staff was really great & helpful
Menginap 2 malam pada bulan April 2024

8/10 Bagus

Julee

Bepergian bersama keluarga
Disukai: Kebersihan
Tidak Disukai: Staf & layanan, fasilitas
The tv didnt work. They said they would bring us one that worked but did not.
Menginap 1 malam pada bulan Mei 2024

4/10 Buruk

Jennifer, Phoenix

Bepergian bersama keluarga dan anak
Tidak Disukai: Kebersihan, fasilitas, kondisi & fasilitas properti
This property has gone downhill so badly since we were there last. The room was fine. Linens and towels were clean. Room was in acceptable condition. But the rest was a sh@t show. While checking in the woman behind The counter acted like we were wasting her time by showing up to check in. When the phone rang and she answered it, she was rolling her eyes and making faces at the person on the phone, then she would hang up and talk crap about the caller to the customers in line . When I called prior to travel, they told us no pets w/o a big UNREFUNDABLE cleaning deposit, but there were dogs everywhere and cat hair in my sister’s bed when she checked in. Our TV wasn’t hooked up when we checked in. Turned out to not be the correct TV/remote combo and we had to have maintenance take it and bring us another one. There was no fridge in our room for our medication. Apparently you have to “rent” one for $5 more per day, IF one is available. The pool was a slimy disgusting cesspool. There were tweakers everywhere, hanging out in the parking lot at all hours. There was trash and clothing and luggage strewn about the premesis. It was completely unsafe for anybody to go from room to room alone. We recommended this hotel to our out of state family based on our last stay, and were completely embarrassed by the cr@aphole it turned out to be. We got three rooms to attend an event in Laughlin. A bloodcurdling scream woke me out of a dead sleep in the middle of the night. Ridiculous!
Menginap 2 malam pada bulan Mei 2024

10/10 Sangat Bagus

Jack

Traveler bisnis
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Always stay here when in town 6 times a year. Friendly staff, good a/c. Basic no frills at a good price.
Menginap 1 malam pada bulan Mei 2024

6/10 Cukup Baik

Pascual

Bepergian bersama teman
Disukai: Fasilitas
Walking distance to shopping areas, To much noise in parking areas and neighborhood
Menginap 2 malam pada bulan Maret 2024

6/10 Cukup Baik

Nancy

Bepergian bersama teman
Disukai: Fasilitas
Tidak Disukai: Staf & layanan
There were no trash cans in the room at all. There was one towel, wash cloth, and one hand towel. I went to the office to get another set (there were two of us). The one woman in the office acted like it was a cardinal sin to ask for another set. She asked me if there was makeup remover towelettes that I could use instead. I told her we use wash cloths to wash our bodies. She said that she’d have to get them from the storage room and it would be a little while. The guy that was in there was more hospitable. He offered to bring them to my room. I never did get a trash can though.
Menginap 2 malam pada bulan April 2024

6/10 Cukup Baik

Scott

The property is conveniently located and could was by the river. Nice view of the river if you had a pool room (one that backed up to the pool). The room was average but didn't expect too much because the room was fairly inexpensive. Furnishings in the room needed to be updated--although I talked to the front desk who said management is slowly doing a refurb on all the rooms. All in all it was a decent place to stay. I would stay there again.
Menginap 2 malam pada bulan April 2024

6/10 Cukup Baik

Randy

Bepergian bersama teman
Disukai: Staf & layanan, fasilitas
When we arrived, there were two people waiting for rooms ahead of us. The person behind the counter did not know what rooms were cleaned and what rooms weren't. We waited 3 hours to get our room. We were given a room that wasn't clean which we said was fine as we were tired and ready to get to sleep. We were given bedding and towels and then made up the bed and also wiped down the toilet and counters. The next day, we asked to be moved to another room and it was great. The staff was wonderful and tried their best to take care of us but the first night was about the worst hotel experience we have had.
Menginap 4 malam pada bulan April 2024

10/10 Sangat Bagus

Stephinie

Bepergian bersama teman, Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Owner is very nice and friendly so is her staff, the view is amazing. Been staying here for a year once a month mostly, they been doing upgrades.
Menginap 2 malam pada bulan April 2024
Tanggapan dari Christina pada tanggal 25 Apr 2024
Thank you Stephanie for your wonderful comments. We hope to see you back soon.

2/10 Sangat Buruk

Stephanie

Tidak Disukai: Kebersihan, kondisi & fasilitas properti
It was very dirty!
Menginap 1 malam pada bulan April 2024
Tanggapan dari Christina pada tanggal 25 Apr 2024
I apologize for your experience during your stay with us. We are striving to do much better and hope that you will come back to see our improvements.

2/10 Sangat Buruk

JUAN

Bepergian bersama teman
Tidak Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
the pool was dirty and put of service the room was very old and there wasn't toilet paper and the towels smelled like cigarettes and the coffee maker didn't work
Menginap 2 malam pada bulan April 2024
Tanggapan dari Christina pada tanggal 25 Apr 2024
I am sorry to hear about these issues. We are aiming for excellence and hope that you will come back in the future to see our improvements.

10/10 Sangat Bagus

Timothy

Traveler bisnis
Needs some updates on the furniture.
Menginap 3 malam pada bulan April 2024
Tanggapan dari Christina pada tanggal 25 Apr 2024
Thank you for your feedback.

2/10 Sangat Buruk

Melinda

Bepergian bersama teman, Bepergian bersama hewan peliharaan
Tidak Disukai: Fasilitas
When we arrived there was a very nice older lady who was working by herself. She wasn’t sure which rooms were clean. She couldn’t walk very well and had to drive her car down to check the rooms to see which ones were available. Twice. Zero help and apparently the computer went down. To no fault of her we made our own bed and brought down towels. The room smells like cat pee. I give her a 10 for her effort and shame on the owner and/or manager who left her by herself.
Menginap 1 malam pada bulan April 2024

2/10 Sangat Buruk

taro

Tidak Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Horrible experience! Cant checking out till 9am. Lost my time
Menginap 1 malam pada bulan April 2024

6/10 Cukup Baik

Carlos

Bepergian bersama teman
Tidak Disukai: Staf & layanan, fasilitas, kondisi & fasilitas properti
The breakfast it states it’s not a true breakfast not even the continental breakfast it stated was not served. The front desk clerk stated that the food danishes order was delayed. Disappointed only had coffee. Thank God.
Menginap 1 malam pada bulan April 2024

2/10 Sangat Buruk

Jorge

I booked a suite but the tv didn’t work they have no staff to help and the lady in the front doesn’t want to move or do anything there was a suite next door with a tv and a fridge I needed and she didn’t bother to check staff is extremely lazy I’ll never stay here again!
Menginap 1 malam pada bulan April 2024

2/10 Sangat Buruk

johnny

Tidak Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
I did not stay there. I was called the night of my check in date at 9:15PM and was told computers were not working and I could not check in
Menginap 2 malam pada bulan Maret 2024

6/10 Cukup Baik

Jon

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan
Tidak Disukai: Fasilitas
Just an average place to stay. Great price, but no extras. No refridgerator and had to have a television brought to the room.
Menginap 1 malam pada bulan Maret 2024

2/10 Sangat Buruk

Fredy

Menginap 3 malam pada bulan Maret 2024

8/10 Bagus

nancy

Traveler bisnis
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Nice to stay here again, nice inexpensive quiet and clean place to stay. All the staff go above and beyond to make the stay pleasant.
Menginap 1 malam pada bulan Maret 2024

10/10 Sangat Bagus

Mark

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
The rooms were extremely clean very comfortable slept very very good checking in at the front desk with the ladies was a very good experience they are kind and very considerate very pleasant professionals
Menginap 1 malam pada bulan Maret 2024

10/10 Sangat Bagus

Mia

Menginap 1 malam pada bulan Maret 2024

2/10 Sangat Buruk

Zachary

Menginap 1 malam pada bulan Maret 2024

10/10 Sangat Bagus

STEVEN

.
Menginap 1 malam pada bulan Maret 2024

2/10 Sangat Buruk

mike

Bepergian bersama keluarga dan anak
Disukai: Staf & layanan
Tidak Disukai: Kebersihan, fasilitas, kondisi & fasilitas properti
Very very dirty. The first room we checked into had broken glass and ramen on the floor so we asked for another room and we got a bigger room and at first it looks very nice but as we were walking, a man pulled out a gun pointed it at a group of other men who were touching his motorcycle which has every right to pull a gun, but back to the room once you get in the room, we noticed the sheets haven’t been changed the shower has dry dirty water from when the maids dump the bucket of floor water, the toilet had pee on the toilet seat, hair on the pillowcases and the light fixture has probably 200 dead bugs inside of it and it’s the main light so you can’t help but see the dead carcasses, a hooker that works out of her room on the bottom floor, there’s also local drug dealers that come here. If you ever need any drugs, I recommend coming here for that he’s the man with LA Dodgers tattoo he works out of the back of his expedition. I’m sure he’s got everything. The nights here. People everywhere. Yelling from across the parking lot to each other
Menginap 1 malam pada bulan Maret 2024

10/10 Sangat Bagus

Elizabeth

Bepergian bersama keluarga
Disukai: Staf & layanan, fasilitas, kondisi & fasilitas properti
The housekeeping staff is amazing.
Menginap 5 malam pada bulan Maret 2024

8/10 Bagus

Jack

Bepergian bersama teman
Disukai: Kebersihan, staf & layanan
Clean, quiet,near restaurant, but had to ask for table and chair no fridge till requested.
Menginap 8 malam pada bulan Februari 2024

2/10 Sangat Buruk

Bria

Tidak Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Dirty bathroom, bring your own blankets
Menginap 3 malam pada bulan Desember 2023

4/10 Buruk

Timothy

Bepergian bersama teman
Tidak Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Very poor check in. Pool was closed. Poor beds. Tv not working.
Menginap 1 malam pada bulan Maret 2024

10/10 Sangat Bagus

Shanell

Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
No cable channels but internet connected to television with apps and free movie apps.
Menginap 7 malam pada bulan Februari 2024

6/10 Cukup Baik

Lori

Menginap 1 malam pada bulan Maret 2024

2/10 Sangat Buruk

Tom

Bepergian bersama teman
Tidak Disukai: Staf & layanan, kondisi & fasilitas properti
Queen size mattress on a king frame. No wash clothes. One big bath towel, the other the size of a hand towel. Tv in other room none in by bed. Pillows suck...
Menginap 1 malam pada bulan Maret 2024

10/10 Sangat Bagus

Kayla

Menginap 3 malam pada bulan Maret 2024