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Nice facilities, very helpful staff, thoroughly enjoyed our stay.

Here’s a polished hotel review you can use: I had a wonderful stay at this hotel. The rooms were spotless, well-maintained, and very comfortable. What truly made the experience exceptional was the staff—they were incredibly friendly, professional, and always willing to help with a smile. Their hospitality made me feel genuinely welcome throughout my stay. I highly recommend this hotel to anyone looking for excellent service, a clean environment, and a memorable experience. I will definitely be...

Absolutely the perfect place to completely switch off from everything. Staff couldn’t do enough to make our stay so delightful, from the lovely breakfast ladies and the drivers who picked us up and dropped us wherever we wanted to the reception and housekeeping staff. Everyone was so kind and helpful. Thank you so much for the best experience in a beautiful place!

Very friendly staff, nothing is the problem for them, hotel in great position and plenty to do in any weather. Stayed over two nights and still plenty things to see on our future return.

We had a fantastic experience, every member of the hotel team were amazing.

Short bus ride (no. 24) from Luzern station. Open plan - no door to bathroom - very modern.

Wonderful location for a relaxing vacation

Amazing areas

We stayed there to watch my brother do a half ironman, it was a good location for the event which was a short train ride, the train station was a quick downhill walk from the hotel and slow uphill walk on way back. I loved the hotel and was really pleased with it, the food at the restaurant is really nice, the rooms very cool and the view to die for. Would love to stay again and have more time to get to the chocolate factory !

Stayed here on business always a good place to stay

Beautiful views, friendly staff and quiet environment with spacious rooms.

We were a family of 10 with two small boys, two babies, two grandparents and 4 other adults. The hotel looked after our needs very well.We had 4 rooms, one large with an extra very comfortable roll-away bed and another large with cots for the twin babies.the other two rooms were small as were their bathrooms - elegant but definitely small! Everyone was friendly and helpful from the lovely receptionists to the room staff.

Great hotel, would stay again. It’s a 5 min walk to a short train ride into Lucerne.

Lovely modern hotel, easy walking distance from the station and to the old town. No kettle in room it one provided upon request. Comfortable bed. Did not have breakfast as costs were too high. Would recommend.

It was a lovely experience from checking in to checking out. The staff were so friendly and helpful. The area around the hotel was lovely. Within walking distance to the town. Would definitely recommend this hotel.

forth time at this hotel. always excellent service

Gorgeous hotel close to the centre. Clean, hot shower and lovely room with a view of the lake. Could not have asked for better service, especially Victoria who was so generous with both her time and knowledge. Recommendations were excellent! Would definitely recommend and hope to return.

The staff was very helpful and the room lovely! Thank you

Excellent stay, would go back!

Great hotel beautifully located near the train station and by the lake. Friendly staff and quality facilities. Have been before and will go again