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Ulasan untuk Park Village Resort by KGH Group

4 out of 5
Park Village Resort by KGH Group
Budhanilkantha, Burhanilkantha

Ulasan

7,4

Bagus

Penilaian 10 - Sangat Bagus. 12 dari 62 ulasan" "
Penilaian 8 - Bagus. 31 dari 62 ulasan" "
Penilaian 6 - Cukup Baik. 9 dari 62 ulasan" "
Penilaian 4 - Buruk. 7 dari 62 ulasan" "
Penilaian 2 - Sangat Buruk. 3 dari 62 ulasan" "

7,8/10

Kebersihan

7,6/10

Staf & layanan

6,8/10

Fasilitas

7,4/10

Kondisi & fasilitas properti

8,0/10

Ramah lingkungan

Ulasan

8/10 Bagus

Candy

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
The staff is absolutely first class‼️ As are all KGH Group properties, the management is cheap. Half rolls of toilet paper, no tissues in the room, their lovely old wooden furniture needs varnish and repairing chips. I love the fact that there is a bunch of half feral cats, all well fed and taken care of by the staff. They lounge around in the gardens. They don’t approach the guests but also don’t run away. They make the place feel homey. I have asthma and appreciate hotels which are accessible. This hotel is definitely NOT accessible! I think that there are a few accessible rooms in the lobby building but they have 3 restaurants, including their breakfast buffet, which I rate 2 or 3 star, none of which are accessible. They do have room service available. Their staff is 6 star! Everyone is extremely helpful and they go out of their way to provide everything that you require. Their food and bar are over priced and aimed at Indian guests. Their chef happily takes special requests, but is not always successful. I will fondly remember my stay, but because of the inaccessibility, will probably not return.
Menginap 2 malam pada bulan Maret 2024

8/10 Bagus

Traveler terverifikasi

Traveler bisnis
Disukai: Staf & layanan, kondisi & fasilitas properti
Tidak Disukai: Kebersihan
Great upsides, some downsides.
The food and service was generally excellent. Parash is the best manager they have, he was brilliant and helped out with things outside his purview all the time when he was on duty. For the event we ran, the service was very good. Sometimes we had to ask for simple things like a whiteboard and whiteboard markers, but the response was prompt. It was nice that hotel offered an airport transfer, but disappointing that it came with a gringo-tax (it was double the cost of requesting a taxi using an app). I found the painting of a naked woman in my room inappropriate. The rooms were nice but the double bed mattress was *extremely* hard. I ended up sleeping in the smaller single bed for my entire stay. The do-not-disturb tag broken and I was disappointed that when I tried to prop it up near the door, it was ignored and housekeeping came anyway. Please pay attention to that. Overall, the grounds are very pretty and spacious, though some parts look a bit run-down.
Menginap 6 malam pada bulan April 2023
Tanggapan dari Bandhana pada tanggal 5 Mei 2023
Dear Guest,First, thank you for taking the time to write to us about your stay. We are glad to know that you had a pleasant stay overall and we are happy to take in all the points that you have mentioned about which we will action into improvement. We promise to excel in the services and areas that we lack and to never repeat those mistakes again.With regards,Guest Relation Associate

8/10 Bagus

Lelin

Disukai: Staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
It’s a perfect place if you prefer something quiet and peaceful. A little away from the main city, I overall enjoyed my stay and would stay here again.
Menginap 13 malam pada bulan Agustus 2020

2/10 Sangat Buruk

Ram Krishna

Bepergian bersama keluarga
Tidak Disukai: Staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Menginap 1 malam pada bulan Maret 2020

4/10 Buruk

Traveler terverifikasi

Bepergian bersama teman
Disukai: Staf & layanan, kondisi & fasilitas properti
The hotel was just ok... had a bad experience in the outdoor dining area. I was attacked by a monkey trying to steal my lighter off my table... he jumped up on the table and tried to take it, I grabbed it before he got it and he attacked me and scratched my arm until it was bleeding. The staff was good and cleaned my arm with antiseptic but offered no compensation for the attack.
Menginap 2 malam pada bulan Maret 2020

4/10 Buruk

Silvio

Traveler bisnis
Disukai: Kebersihan, staf & layanan, kenyamanan kamar
Hard to use it again
Internet didn’t work well and they wanted charged extra for providing (that was included)
Menginap 1 malam pada bulan Februari 2020

10/10 Sangat Bagus

Philip

Traveler bisnis
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
The Best Hotel in Kathmandu
The Park Village Hotel in Kathmandu, is quite simply my favourite hotel in the whole of Nepal... It perfectly provides the best of both worlds, direct and relatively easy access to the bazaars of Thamel and Durbar Marg, and you can then relax in it’s glorious well kept and manicured gardens... I have been visiting and working in Kathmandu and the truly beautiful country of Nepal, for almost 30 years, this is currently my 12th visit and I will have spent well over 3 years of my life in Nepal, at the end of this extraordinary expedition... Irrespective of the time of year, I can not recommend, The Park Village Resort Hotel and its fellow group hotels enough... Best regards, Phil Coates DIRECTORS UK FRGS GTC IML PACT 🙏👍😎👌🙏🇳🇵🌏⛰📡👍🙏
Menginap 3 malam pada bulan Februari 2020
Tanggapan dari Guest Relation Associate pada tanggal 18 Feb 2020
Dear Phil sir, Namaste from park Village Resort ! We are so grateful to hear back from you and it is great having a personality as you. We are very glad to be able to serve you and we look forward to always be there for you. With regards, Guest Relation Associate

6/10 Cukup Baik

Rajat

Menginap 1 malam pada bulan Januari 2020
Tanggapan dari Guest Relation Associate pada tanggal 3 Feb 2020
Dear Guest, Thank you for your nice gesture, we are thankful for it. We feel grateful to receive a review from our valued guest about our property and about us. We really take care of our guest review to our benefit and we look forward to improve on our service here. With regards, Guest Relation Associate

8/10 Bagus

Traveler terverifikasi

Bepergian dalam rombongan
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Menginap 1 malam pada bulan Desember 2019
Tanggapan dari GR pada tanggal 5 Jan 2020
Dear Ebrahim sir, We are so glad to receive your review here at Expedia and thank you very much for that. We hope to see you again in future and hope that you would make more memories with us the next time. With regards, Guest Relation Associate

8/10 Bagus

Joo

Traveler bisnis
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Comfy and relaxing
This place is nice and quiet, away from the hustle and bustle of Kathmandu. Nice garden to relax and enjoy a cup of coffee or tea.
Menginap 2 malam pada bulan Desember 2019
Tanggapan dari GR pada tanggal 5 Jan 2020
Dear Joo Li Soh, Thank you very much for your time and your valuable review. We are so glad to know of your good experience and all the nice attributes that you have mentioned here. we really hope to see you soon again. With regards, Guest Relation Associate

8/10 Bagus

Traveler terverifikasi

Bepergian dalam rombongan
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Property is clean and nice 👍 place to stay.Food was mind blowing and best thing is love the live music on Friday night.
Menginap 1 malam pada bulan Desember 2019
Tanggapan dari Guest Relation Associate pada tanggal 15 Des 2019
Dear Guest, Thank you for coming to Expedia and reviewing us about your experience. We are really glad to be seeing your enjoying moments and activities here and we hope to see you very soon again. With regards, Guest Relation Associate

10/10 Sangat Bagus

David

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Lovely stay in budhanilkantha
Really nice stay at this hotel. Excellent service, and food at ramen restaurant was really good. Highly recommended
Menginap 2 malam pada bulan November 2019
Tanggapan dari Guets Relation Associate pada tanggal 17 Nov 2019
Dear David Sir, We are glad and very happy to know that you had a very nice stay with us and we feel privileged to have been able to serve you. Thank you very much for taking your time out to review us here and we hope to see you very soon again. With regards, Guest Relation Associate

10/10 Sangat Bagus

Andreia

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Menginap 5 malam pada bulan Agustus 2019
Tanggapan dari GR pada tanggal 4 Sep 2019
Dear Andreia, Thank you very much for your support and valuable review for us. It was amazing having you here with us here for 5 nights and to know you better. We hope to see you again in the future. With regards, Guest Relation Associate.

8/10 Bagus

Camilo

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
All good good effort from everyone
Menginap 1 malam pada bulan Agustus 2019

10/10 Sangat Bagus

Camilo

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
All around good
Menginap 2 malam pada bulan Agustus 2019

10/10 Sangat Bagus

Camilo

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Good for your mind and spirit 🙏
Menginap 1 malam pada bulan Agustus 2019
Tanggapan dari Guest Relation Associate pada tanggal 29 Agu 2019
Dear Camilo, Thank you for your time and nice review with a 1/10 points. We are glad to be having a guest as you and giving us a chance to serve you. We hope you are doing extremely good and we also hope to see you again in the future someday. Take care Camilo. With regards, Guest Relation Associate.

8/10 Bagus

Camilo

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Good device all around
Menginap 1 malam pada bulan Agustus 2019
Tanggapan dari Guest Relation Associate pada tanggal 22 Agu 2019
Dear Camilo, Thank you firstly for your nice review and taking out time to come here. We are very happy to have a guest like you and we wish to see you again in the future. We all here at Park Village wish for your wellness and happiness. With regards, Guest Relation Associate.

10/10 Sangat Bagus

Ragnhild

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Fantastisk bra hotell
Park Village var veldig bra. Det var reint og fint på rommet, service var excellent. Hotellet har eit stort parkområde og er stilt og roleg. Personalet er alltid veldig tilgjengelege og hjelpende. Restauranten har variert og svært god mat. Me kjem gjerne tilbake.
Menginap 2 malam pada bulan November 2018

10/10 Sangat Bagus

Tim, Tucson, Arizona, USA

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
This was my third stay last few years at Park Village. A great choice when visiting Kathmandu as tourist or on business if you want to stay outside of the city noise and relax between touring or business meetings. The grounds are very relaxing and food excellent. A great value.
Menginap 3 malam pada bulan Oktober 2018
Tanggapan dari Sachin pada tanggal 31 Okt 2018
Thank you very much for such a wonderful review. We are so fortunate to have collected a number of repeated guests over the years. Thank you for your kind words and also being part of our Park Village family.

10/10 Sangat Bagus

Traveler terverifikasi

Menginap 6 malam pada bulan September 2018
Tanggapan dari Sachin pada tanggal 31 Okt 2018
Thanks!

10/10 Sangat Bagus

Linly

Good service. Good hotel. I will go back to stay there again.
Menginap 4 malam pada bulan Agustus 2018

8/10 Bagus

Traveler terverifikasi

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Menginap 1 malam pada bulan Juni 2018

8/10 Bagus

Traveler terverifikasi

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
A very nice resort like hotel, calm peaceful and a helpful staff
Menginap 3 malam pada bulan Agustus 2017
Tanggapan dari Sachin pada tanggal 2 Sep 2017
We are very pleased to knoe that you enjoyed staying at Park Village. We hope to welcome you back again.

8/10 Bagus

Jackie, New York

Disukai: Staf & layanan
Peace & quiet in KTM
This is a good hotel for clean air, peace & quiet. We had a pleasant stay and staff was friendly. Service can improve through training: customer service needs upgrading and service was pretty slow. The room was clean and spacious. However, the walls were paper thin. We can hear the full conversation of our neighbors. A lot of sockets/power outlets were not working. There were no sheets in between the duvet and bed...& we didnt know how often they change the duvet as it didnt have a cover.

8/10 Bagus

VIRAT, Mumbai

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
good stay for a relaxing break
A good hotel with good facilities. Only draw back that it's slightly far from the main city. Hence travelling to and fro is tedious. Though it's in a very good condition and overall very comfortable.

8/10 Bagus

Mary

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar

8/10 Bagus

David, London

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Lovely
Fantastic hotel

8/10 Bagus

Yogesh Goswami, Vrindavan

Disukai: Kebersihan, staf & layanan
I like the green around. Staff was courteous.
I didnt like the food. They have very limited options in the room Menu

8/10 Bagus

Rodeo

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
B'ful hotel, great staff, rooms/food need upgrade
We booked a cottage at this hotel on hotels.com and put a special request for a king bed...we reached the hotel and were given the most basic cottage with twin beds. Hotel staff told us that they had 4 categories of cottages from std non ac to super dlx ac. We told them that such options were not avlb on hotels.com, so they were kind enough to give us a free upgrade to a super deluxe ac cottage with king bed n bath. The rooms, furniture, sheets are quite old but still very expensive and need upgrade to call it a 4 star, but the lawns and rest of the property is beautiful and very well maintained. Food is average but expensive. Hot water always available in rooms, no power cuts. Hotel is located outside KTM and is great for a peaceful stay with nature all around. Pool with hill views is awesome. Half km from Budhanilkanth temple n 2 km from shivpuri national park. Staff is very polite, accommodating and smiling. Overall pleasant stay recommended due to lovely setting, pool hoping that they would improve upon the food and rooms

8/10 Bagus

Mohit, Delhi

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Bigger TV screens required in such big rooms

4/10 Buruk

Gaurav Makhija, Gurgaon, India

Tidak Disukai: Staf & layanan, kenyamanan kamar
Extremely overpriced
The room offered was very basic, non-star category room. There was no elevator to take us to our third floor room. The furniture was old. The view however from the hotel is good. Breakfast is inferior in quality. Staff is friendly.

4/10 Buruk

Morten, Denmark

Disukai: Kebersihan
Tidak Disukai: Staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Worn down and overpriced hotel
The pictures look nice right? Yes, they do, but unfortunately they are at least 5 years old. Maintenance is lacking big time, and there is a reason why there is no pictures of the rooms themselves... You would never book this place if there was...! The only thing that is of expected and acceptable standard is the pool and massage place... The gym is a joke - one workout machine and a few weights, besides that it was being used a storage for paints and old carpets. We bought food twice in the restaurant and managed to order 4 dishes before we found one they actually had, and could prepare. The restaurant food is about double the price than a good restaurant in town - Down eat here, if you can avoid it! The staff is close to being the lest flexible and service minded I have ever experienced in a hotel. They overcharged us on tourist things (car rental, mountain flight etc.) and getting WiFi in the room is a money machine where you by 1 or 4 hours at the time in a logon. It works poorly and I found out that I had paid for the entire internet connection for everyone, with the money I spend on this. Use this hotel if you are trekking in the mountains close by, otherwise do yourself a favour and find another place instead. I will never return to this hotel.

8/10 Bagus

Pk, Geneva

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
romantic
ITs a nice hotel out of kathmandu hassel..pool is cold and open only in summer for sure..good hotel

6/10 Cukup Baik

Traveler terverifikasi

Tidak Disukai: Kenyamanan kamar
Not worth the money
I was disappointed that the room offered not much more than the budget hotels in Thamel. The shower (no bathtub) had a curtain that let the whole bathroom floor become soaked. The hotel added 10% plus another 13% (taxed on your tax) to everything. There was a basket of dirty laundry in my room when I arrived and I had to request the promised complimentary water. No free Wi-Fi access, and no internet cafes nearby. Luckily it cost only 1000 Rs to get a SIM card and 1GB of data. There was no gym at all - it's under renovation. The receptionist at the spa was surly. The breakfast was very poor (and I eat pretty much anything). All in all it wasn't a BAD place, just nothing special, especially not for that price.

8/10 Bagus

George, Dubai

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Quiet stay outside Kathmandu
We stayed one night before our hiking trek in a standard room, which was quite small , not really pleasant room, old fashioned, perhaps a bit overpriced. (60$). We left some baggage, so we booked another night. After our trek we had a superior room/suite, which was great, clean, good price for value. (95,-$). I can only recommend to spend the extra 35 bucks. They are worth it. Food was excellent in the restaurant, breakfast was included in the overnight and good, but nothing special, takes about 30 min to Thamel or Airport by taxi about 800 NRup? To Thamel you can also take the minibus in front of the hotel for 20NRup each. It's fun. The street to the hotel is under construction and the ride there is horror. But will change in future. The ambiente in the hotel is nice and peaceful. A lot of plants and trees. Enjoy your stay.

6/10 Cukup Baik

ali

Disukai: Staf & layanan

6/10 Cukup Baik

Debnath PK, Kolkata, India

Disukai: Kebersihan, kondisi & fasilitas properti
A nice clean hotel with good service
We stayed at the hotel for two nights. The ambience is good and we felt good after the day,s sightseeing which was hectic and tiresome. One can enjoy walk around in the morn or evening. Overall, good value for money.

6/10 Cukup Baik

rahul

10/10 Sangat Bagus

Traveler terverifikasi

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
A lovely and relaxing place
The resort has a big and beautiful garden with a swimmingpool, tennis court, big chess game, table tennis and a resturant. It is perfect if you want to escape the traffic and the busy city of Kathmandu. The staff was friendly and helpful.

8/10 Bagus

parag garg, india

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
nice, clean, good privacy, very reasonably priced

8/10 Bagus

Josh, New Zealand

Disukai: Kebersihan, staf & layanan, kenyamanan kamar
Great authentic Nepali hospitality
This is a great little hotel in an excellent setting just out of Kathmandu's main centre. The free shuttle service into Thamel is really cool and they also organise a free shuttle to the airport. The food is pretty good and the list of services is great. Timing on room service etc is on Nepali time, but the staff are lovely and eager to please. If your a Hyatt Regency traveler you may find service and food quality below par, but if you've stayed in other guest houses or hotels, this is easily up there with the best of local offerings.

8/10 Bagus

Bart, Apeldoorn, Nederland

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Prachtig hotel met uitzicht op de bergen.
De bedden waren zachter dan die van the guesthouse, maar nog steeds erg hard vergeleken bij de matrassen in Nederland. De kamers zijn verwisseld voor een appartement, dus die kan ik niet zo goed beoordelen. Het appartement zag er keurig uit. Helaas moest er apart betaald worden voor de sauna. Masseren en haar knippen moesten helaas contant betaald worden en konden niet op het kamernummer geboekt worden.

6/10 Cukup Baik

Nils, Stockholm

Disukai: Kebersihan, kondisi & fasilitas properti, kenyamanan kamar
Park Village Resort - Lugnt hotell i Kathmandu
Bra start på en vistelse i Kathmandu att bo lite utanför stan på Park Village Resort, där man har tillgång till utomhuspool och ett något lugnare tempo i trafiken än inne i stan. När man känt in atmosfären efter något dygn vill man dock bo lite centralare. Samma ägare har Kathmandu Guesthouse i Tamel inne i stan. Det är en pärla.

8/10 Bagus

Traveler terverifikasi

Disukai: Kebersihan, staf & layanan, kenyamanan kamar

8/10 Bagus

Traveler terverifikasi

Disukai: Kebersihan, kenyamanan kamar
Great pool and nice to have some comforts
This hotel is kind of an upmarket top end Nepalese hotel so if you're expecting western 4 or 5 star then you will be very disappointed. I nearly didn't book this place due to all the bad reviews but its a really pleasant place with typical Nepalese service. I'm so glad w estayed here, so nice to be away from the hussle and bustle of Kathamndu. A great place to unwind at the end of our trip. Just beware that alot of courses and conferences go on here so for women its not always nice to feel 'on show' around the pool. This is not all the time though so again you just have to take the place for what it is and then i'm sure you'll have a great time.

8/10 Bagus

jennifer, UAE

Disukai: Kebersihan, staf & layanan
great location near national park
Service was pretty good and staff friendly but had prblems with my room booking at first. they did respond and make a change but shower was not working properly for 5 days! a lovely setting and suited me and my son very well. I would stay there again.

4/10 Buruk

Zuzana, Norway

Tidak Disukai: Staf & layanan, kondisi & fasilitas properti
stay sowhere else
after 2 weeks trekking anyplace with hot shower and flushing toilet would seen like a luxury. But after the first long hot shower started to notice imperfections. shower curtain completely covered in milddew, cracks in the sink, stains on the carpet. At first it seemed very nice to be far away from the madness of Kathmandu senter. But than we decided to eat dinner in the hotel restaurant. It first started with at we could not order wine- supoosedly they didn't have any even though in the bar behind oss were several bottles. Not to mention that another customer got served wine 30 min later. Than came bread in the bread basket. Waiter got his hands dirty with mash potatoes stucked to the side of this basket. But that didn't not stop him to set it on our table. First came the rice, meat 20min later so we could eat it with cold rice. Slopiness everywhere, bored waiteresses who couldn't care less about customers. We ate in the city next day, it was absolutely worth taxi fare back and forth. Before out trekking trip we stayed in Thamel in a place called Kathmandu Guest House (which was very nice, good service, greit atmosphere) and that is where I would stay again if I was to return to kathmandu.

6/10 Cukup Baik

Suha, istanbul, TURKEY

Tidak Disukai: Staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Sakin ancak biraz sehir merkezinden uzak

4/10 Buruk

Traveler terverifikasi

Disukai: Kondisi & fasilitas properti
Tidak Disukai: Staf & layanan
Park Village Resort
Wir haben innerhalb von 4 Wochen 3x eingecheckt. Beim ersten mal ein kleines, dunkles Zimmer obwohl höhere Standard bezahlt. Bei Verlängerung um eine Nacht vor Ort einen doppelt so hohen Tarif bezahlt verglichen mit der Internetbuchung. Postkarten zum frankieren und absenden an der Rezeption abgegeben (gemäss Serviceleistung des Hotels), jedesmal andere und überteuerte Kosten-Postkarten zudem nach über 6 Wochen immer noch nicht eingetroffen! Flughafentransfer wollte zuerst nicht erstattet werden, erst nach langen Drängen und Hinweis auf Serviceleistung des Hotels.

4/10 Buruk

Greg, VenturaCA and Dhaka

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Pretty place but poor location
It is attractive, and workers were busy keeping the place looking very nice, but it is in a very inconvenient location, several miles out of Katmandu. Because of the geography of the roads, it is also very inconvenient to get to the most interesting places like Bhaktapor. The hotel has a website advertising its services (a bar, a weightroom, a sauna and steamroom), but only upon asking do you learn that the sauna and steamroom require a hefty extra charge (why??), and they must be "booked" hours ahead of time. The bar is small and pleasant, but it just shuts down when someone seems to decide, with no prior announcement or "last call". You just have to finish a drink and get out. The website announces airport pick-up and drop-off as if these are provided services, but the front-desk then tells you that you that only one trip is provided, and for the other you have to pay a much higher price than available via taxi. I wouldn't stay there again.