Burlington hotel guide. Best Western hotel in Burlington, North Carolina

"The staff greeting you are so pleasant and welcoming! Made check-in easy! Breakfast is yummy! Has a cool “pancake machine” that makes pancakes on a conveyer belt format! Cool!! Room was clean… only complaint (and I reported this twice) people adjacent to my room were DEFINITELY smoking in their room- and smoke lingered in from air vents! Other than that… room was nice- staff great! "

"Why does this hotel not allow smoking but allows pot being smoked in the rooms? A charge for cleaning if you smoke unless it’s pot?? I have kids that have been exposed to this disgusting behavior. Get it together! "

"Very convenient location and a great value for the money. The mattress was extremely comfortable!!"

"My weekend stay at this Hyatt Place property was disappointing. I signed up for a king room days earlier and was notified hours before check in that no kings were available and they would have to put me in a room with two doubles. I wasn't thrilled with that since I'm only one person. I didn't want to take up a room with two beds. Most places the king room would be more. I don't recall the pricing here, but I asked if there would be a small discount. So far I haven't seen anything on my account, but they said they would leave a note for the manager. When I went to check in around 4:30p the room wasn't ready. No rooms were ready. I was told it should be ready in 30 mins. I didn't get a room until an hour later. Several other people were waiting for rooms as well. I was give a free bottle of water and a free drink voucher which I appreciated, but I was tired and wanted to relax. I ended up going to bed earlier and then it was just door slamming after midnight for the next several hours. My fellow hotel occupants were extremely rude. I dreaded leaving my ear plugs at home. I was exhausted from driving and spending the day sightseeing. I didn't feel like leaving the bed. The best things about the hotel was the separate living area and the free breakfast. The spinach quiche and homemade fries were delicious. Maybe the hotel had major staffing issues and no one was available to clean the rooms. Maybe I picked a bad weekend to go. I can't say I will stay there again. "

"The food at the restaurant in the hotel was delicious. "

"Great breakfast and even dinner!"

" Staying at Best Western often feels like a reliable "home away from home," largely due to the consistently attentive and friendly staff who go out of their way to ensure a smooth check-in. The rooms are generally spacious and well-maintained, offering a clean environment with comfortable bedding that makes it easy to unwind after a long day of travel. Furthermore, the convenient, on-site parking provides peace of mind for those with vehicles, while the powerful, climate-controlled air conditioning stands out as a top-tier feature, keeping the room perfectly chilled even during the peak of summer."

"Great stay! Very nice staff"

"Loved this hotel "