Search Holiday Rentals in Burnham-on-Sea

"Didn’t have breakfast"

"Friendly staff nice size room "

"Excellent hotel possibly the best in Cardiff. Great food, cocktail bar, great rooms what's not to love about this hotel. We'll be back."

"On arrival we were greeted kindly by the reception staff, check in was simple and easy, we went upto our room and I noticed that there were blood spots/stains on the bedding. I called down to reception and was moved to another room, the other room also had the same bloodspot stains on the bedding. The manager called the house keeping team, who then took me into multiple other rooms, and were saying things like "oh this one has got the stains on as well so you wont want to stay in any of these". They were very rude and made me feel very uncomfortable. They were not understanding and were making me feel like I was causing problems over nothing. I said that the bloodspots are a sign of bed bugs and it makes me worried and uncomfortable, I asked to be put on another wing of the hotel to which they refused. They were wiping their hands on the desk and showing me their hands saying "see its clean no bed bugs" sarcastically. They were talking to eachother in front of me saying "theres nothing on the bedding whats she talking about". I had a flight at 4am the next morning, and had no transport to go anywhere else, so had no other choice but to stay which made me upset. The rooms weren't very clean. I felt uncomfortable for my entire stay. They gave me 2 drinks vouchers for the inconvenience. Breakfast was okay the next day, but I wont be returning."

"Breakfast was nice, nothing special. Choices of bread Cereal and a few pastries, cold meats and cheese. The hotel spa was clean, and not too busy with about 7 loungers and a few chairs. The spa isn’t quite as glamorous as the pictures suggest. The hotel staff were very friendly and very helpful especially the staff on breakfast All in all a very pleasant stay and would stay again "

"not had breakfast can't comment"

" Clean Rooms. Helpful Staff. "

"we often stay there on a weekend and head into a cardiff for drinks, the hotel is is right in the centre and is a great place to stay"

"The hotel location is perfect for exploring Cardiff on foot. There is access to two car parks within easy walking distance. The rooms were clean with friendly staff and also offered great spa facilities. The breakfast buffet was superb with a large range of hot and cold food. "