Search Hotels Near CACTI Park of the Palm Beaches, West Palm Beach

"The staff are extremely nice. I really liked the thorough communication before, during, and after my stay. The property is nice and clean. The rooms have everything you need for a vacation stay."

"Missing WiFi and no toiletries there in hotel room. When I made complaint then they said it’s on demand basis."

"Not so good"

"Got to me the Manager and the staff and made my stay very pleasant! Very pleased and will go back again."

"Top tier "

"Ok, Bath faucet dripped constantly, air conditioning very noisy had to turn off on a humid warm evening "

"The room I stayed in is in dire need of refurbishment. The metalwork on the lights and furniture is rusty, the drawers were dirty inside so I ended up having to put everything in plastic bags to use them. There was a thick coating of dust on the surfaces and some of the surfaces were sticky. The bathroom wasn't the cleanest and the bath safety mat made me squeamish. The floors were dirty but the carpet surrounding the bed was worse and likely hasn't been cleaned in a very long time; my feet were black everytime I was barefoot. The standard room does not come with tea/coffee facilities even though mentioned on Expedia. Housekeeping is only on a Wednesday so you need to ask for toilet paper, fresh towels and I am guessing bedding if required. Rubbish doesn't get collected sobwas told to keep it in the room until check out. This room would be so much more comfortable if it was upgraded and cleaned regularly. The gentleman on reception who I can't remember the name of, I want to say it's Raymond or Ray, was the loveliest man and gave me a very polite, friendly and professional check in and check out. This hotel is lucky to have him as part of their team as this was one of the only things I can say was good about my stay. For what was paid to stay here I feel it should have been a better experience. It is overpriced for the quality that is offered."

"Great staff and clean rooms"

"Hotel is a bit dated. Outside-entrance rooms. Convenient location. Comfortable bed. I had a good night of sleep there."