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Ulasan untuk Cairns Private Apartments

4.5 out of 5
Cairns Private Apartments
Shop 1, 34 The Esplanade, Cairns, QLD

Ulasan

9,0

Luar biasa

Penilaian 10 - Sangat Bagus. 206 dari 330 ulasan" "
Penilaian 8 - Bagus. 97 dari 330 ulasan" "
Penilaian 6 - Cukup Baik. 9 dari 330 ulasan" "
Penilaian 4 - Buruk. 11 dari 330 ulasan" "
Penilaian 2 - Sangat Buruk. 7 dari 330 ulasan" "

9,2/10

Kebersihan

8,6/10

Staf & layanan

9,0/10

Fasilitas

8,8/10

Kondisi & fasilitas properti

9,0/10

Ramah lingkungan

Ulasan

10/10 Sangat Bagus

David, New Brighton

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Property was very nice - nice building, great location comfortable - It was nice to have a kitchen to make breakfast before the excursions. The only negative was I couldn't get the TV in the living room to work, but I didn't report this since we didn't have much time to watch TV anyway and the bedroom TV was fine.
Menginap 5 malam pada bulan April 2024
Tanggapan dari Cairns Private Apartments pada tanggal 2 Mei 2024
Thank you for the feedback. we are pleased you enjoyed your stay.

10/10 Sangat Bagus

Satinder, Bellevue

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
We stayed in a 2 bedroom unit. The unit was very spacious and nice. The only issue was the water condensation on the windows. They were mostly wet the whole time. Not sure if that was due to extreme hot weather outside and AC inside the unit. The views were lovely and the balcony was quite large to sit outside and enjoy the views.
Menginap 2 malam pada bulan Desember 2023

10/10 Sangat Bagus

Robert

Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
The check in and check out was easy and the staff very helpful. The property was very central, clean and comfortable. My one bedroom unit overlooked the water and was very well maintained; the kitchen contained all the needed utensils etc and there was a washing machine and dryer.
Menginap 4 malam pada bulan Oktober 2023
Tanggapan dari Jo pada tanggal 26 Okt 2023
Thank you for the feedback. We are pleased you enjoyed your stay

8/10 Bagus

Rod

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
The safe instructions were very confusing. Also it was almost impossible to stream a movie or a tv show. It just kept buffering all the time
Menginap 7 malam pada bulan Agustus 2023
Tanggapan dari Cairns Private Apartments pada tanggal 26 Agu 2023
Thank you for the feedback. We will investigate the WIFI issue.

10/10 Sangat Bagus

Fumie

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Menginap 2 malam pada bulan Juli 2023
Tanggapan dari Cairns Private Apartments pada tanggal 15 Jul 2023
Thank you for the feedback. We are pleased you enjoyed your stay.

10/10 Sangat Bagus

Caroline

Bepergian bersama teman
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Property was lovely and clean, harbour views were fantastic and the reception staff went above and beyond when our arriving flights were cancelled delaying our stay by 48 hours. Would definitely recommend staying here.
Menginap 7 malam pada bulan Juli 2023
Tanggapan dari Jo pada tanggal 10 Jul 2023
Thank you for the lovely feedback Caroline.We are pleased you enjoyed your stay and hope to see you both again.

10/10 Sangat Bagus

Russell

Menginap 2 malam pada bulan Juni 2023
Tanggapan dari Cairns Private Apartments pada tanggal 16 Jul 2023
Thank you for the feedback. We are pleased you enjoyed your stay.

10/10 Sangat Bagus

Russell

Bepergian dalam rombongan
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Very friendly and helpful staff who manage the properties
Menginap 2 malam pada bulan Juni 2023
Tanggapan dari Jo pada tanggal 19 Jun 2023
Thank you for the feedback Russell. We are pleased you enjoyed your stay and look forward to seeing you again.

10/10 Sangat Bagus

Emma

Menginap 2 malam pada bulan Mei 2023
Tanggapan dari Jo pada tanggal 3 Jul 2023
Thank you for the feedback. We are pleased you enjoyed your stay.

2/10 Sangat Buruk

Kevin

Bepergian bersama teman
Tidak Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
We never ended up staying at the apartments. We called ahead for a late check in but were left the wrong key cards and would not work for the apartment that was reserved for us. The cards had a different room number on them so we thought that maybe it was the paperwork that was wrong. Guess what? The cards did work on the other apartment but I’m sure the guy we woke up at 1:00 in the morning wished they hadn’t. With no desk and no after hours phone number to call, we had to walk across the street and book our stay at the Hilton (they were great by the way). We also never heard from the property management afterwards, not even to apologize.
Menginap 3 malam pada bulan April 2023
Tanggapan dari Jo pada tanggal 28 Apr 2023
Hi Kevin,We emailed you through your Expedia email address as that was the only way we had to communicate with you on the morning you advised us of the mix up. We apologised unreservedly and issued a refund immediately. We are a small business and unfortunately mistakes do happen.We are so sorry your experience was a bad one.

10/10 Sangat Bagus

Renee, Richmond

Bepergian bersama teman
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
The location is good, close to the Reef Fleet Terminal, Esplanade Lagoon, and restaurants. Although check-in front desk is at another location, the staff are nice and helpful. We had problem with the wifi the second day, but was fixed when reported right away. We really enjoyed our stay at this apartment.
Menginap 3 malam pada bulan Maret 2023
Tanggapan dari Cairns Private Apartments pada tanggal 4 Apr 2023
Hi Renee,Thank you for your feedback. We are pleased you enjoyed your stay with us, and hope to be able to welcome you back to Cairns in the future.Kind regards,

8/10 Bagus

Lyn

Bepergian bersama teman
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Room had problems with toilet and air con. Both were fixed when reported.
Menginap 7 malam pada bulan Maret 2023
Tanggapan dari Jo pada tanggal 24 Mar 2023
Thank you for the feedback. We are pleased you enjoyed your stay.

8/10 Bagus

Terence, N reading

Disukai: Kebersihan, kondisi & fasilitas properti
Great location as all tours leave from Wharf right next to hotel. Checking in was awful because I could not find it. Check-in at a storefront near corner of Esplanade that sells tours. It does not show on google. Hotel itself is one block away on Waterfront :Cairns Harborfront"
Menginap 6 malam pada bulan Maret 2023
Tanggapan dari Jo pada tanggal 24 Mar 2023
Thank you. we will take your feedback on board

4/10 Buruk

Hayley

Bepergian bersama teman
Disukai: Kebersihan, fasilitas
Tidak Disukai: Staf & layanan, kondisi & fasilitas properti
The room was very clean and modern. Great service initially however, the air conditioning in the room didn’t work at all. Day one we thought it was just a matter of being off and the room being closed up. Day two it was like a sauna when we returned to the room late. We reported the issue at 8:30 once they opened and returned to our room at 2:30pm to what felt like a sauna again. We ended up opening the main door to the hallway to allow cooler air into the room with people walking by. At 3:15pm, we called again to check when a Refrigeration Company might be coming and was told soon. By 6pm we had to leave and sit at the Lagoon due to the heat in the room. We tried sleeping with the balcony door open but the restaurant noise below was loud with it open and it was still with no beeeze. We checked out on day 3 with no updates, not a phone call or even a discussion on a refund of some sort. Return to Cairns in a week and refuse to stay here again. If the aircon issue didn’t happen or we received correspondence from them we would have returned. Really poor service around the issue. Incredibly disappointed and the heat whilst in the room without fans etc caused angst and frustration between us trying to keep cool and sleep. We averaged 3 hours each night due to the heat.
Tanggapan dari Cairns Private Apartments pada tanggal 11 Mar 2023
We are so sorry you had this experience. We are rectifying all issues you have raised.

10/10 Sangat Bagus

vinh

Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Menginap 4 malam pada bulan Januari 2023
Tanggapan dari Jo pada tanggal 7 Mar 2023
Thank you. We are pleased you enjoyed your stay

10/10 Sangat Bagus

Wendy Van

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Loved our stay at Cairns Private Apartments. Very accessible to everything. Great view. Will come back again.
Tanggapan dari Ivana pada tanggal 8 Jan 2023
Thanks Wendy we look forward to having you stay with us again.

10/10 Sangat Bagus

Hiroshi

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
時間外のチェックインにも快く 対応していただきました。
Menginap 2 malam pada bulan Desember 2022
Tanggapan dari Jo pada tanggal 31 Des 2022
Thank you for your feedback. We are happy you enjoyed your stay with us.

10/10 Sangat Bagus

Michelle

Bepergian bersama teman
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
VERY WELL SITUATED AND APPOINTED. VERY CLEAN.
Tanggapan dari Jo pada tanggal 24 Des 2022
Thank you for your feedback. We are pleased you enjoyed your stay.

10/10 Sangat Bagus

Jeanmarie

Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Tanggapan dari Cairns Private Apartments pada tanggal 17 Nov 2023
Thank you. We are pleased you enjoyed your stay.

8/10 Bagus

Paul

Bepergian bersama teman
Disukai: Kebersihan, staf & layanan
Perfect location, however needs a larger fridge and an oven
Tanggapan dari Jo pada tanggal 5 Des 2022
Thank you for the feedback.

8/10 Bagus

Gary, Round Rock

Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Great location next to wharf and many dining options.
Menginap 3 malam pada bulan November 2022
Tanggapan dari Jo pada tanggal 27 Nov 2022
Thank you for the feedback Gary. We are pleased you enjoyed your stay.

10/10 Sangat Bagus

Natalee

Bepergian bersama teman
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
So close to restaurants and casino etc
Menginap 3 malam pada bulan November 2022
Tanggapan dari Jo pada tanggal 31 Des 2022
Thank you for your feedback. We are pleased you enjoyed your stay.

10/10 Sangat Bagus

Trish

Bepergian bersama teman
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Location Parking Staff All excellent
Menginap 2 malam pada bulan Oktober 2022
Tanggapan dari Jo pada tanggal 27 Okt 2022
Thank you for the feedback Trish. We are pleased you enjoyed your stay.

10/10 Sangat Bagus

Iryna

Bepergian dalam rombongan
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
The apartment meets all the requirements for recreation. I will always be glad to come back again.
Menginap 2 malam pada bulan Oktober 2022
Tanggapan dari Jo pada tanggal 24 Okt 2022
Thank you so much for the lovely feedback. We are happy you enjoyed your stay and look forward to seeing you again.

10/10 Sangat Bagus

Christopher

Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
The apartment was fantastic both in terms of the apartment itself and the location. The apartment was a really good size and was very well equipped. Being right on the harbour was central for everything we wanted to do. Great restaurants within walking distance. Can’t fault it……would definitely recommend.
Menginap 5 malam pada bulan Oktober 2022
Tanggapan dari Jo pada tanggal 23 Okt 2022
Thank you so much for the lovely feedback Christopher.We are pleased you enjoyed your stay.

10/10 Sangat Bagus

CATHIE

Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Menginap 2 malam pada bulan Oktober 2022

10/10 Sangat Bagus

Matthew j

Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Menginap 8 malam pada bulan September 2022

10/10 Sangat Bagus

Deb

Bepergian bersama teman
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Great apartment & fantastic location - so close to everything & a very comfortable stay!
Menginap 5 malam pada bulan September 2022
Tanggapan dari Jo pada tanggal 27 Sep 2022
Thank you for the feedback. We are pleased you enjoyed your stay.

10/10 Sangat Bagus

Lisa

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
The view was absolutely breathtaking on the 11th floor. I was very lucky with this one.
Menginap 7 malam pada bulan September 2022
Tanggapan dari Jo pada tanggal 25 Sep 2022
Thank you Lisa. We are pleased you enjoyed your stay.

10/10 Sangat Bagus

aaron

Bepergian bersama teman
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Nice clean facilities close to the harbour and cbd
Menginap 3 malam pada bulan September 2022
Tanggapan dari Jo pada tanggal 19 Sep 2022
Thank you for the feedback. We are pleased you enjoyed your stay.

10/10 Sangat Bagus

greg

Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Menginap 10 malam pada bulan September 2022

10/10 Sangat Bagus

kevin

Disukai: Staf & layanan, fasilitas, kondisi & fasilitas properti
The unit was most satisfactory at all levels with a great view from balcony. There was nothing i didn't lke about the property.
Menginap 6 malam pada bulan September 2022
Tanggapan dari Jo pada tanggal 14 Sep 2022
Thank you Kevin. We are pleased you enjoyed your stay.

10/10 Sangat Bagus

Natalie

Bepergian bersama teman
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Fantastic apartment with an amazing view! Could not fault.
Menginap 3 malam pada bulan Agustus 2022
Tanggapan dari Jo pada tanggal 31 Agu 2022
Thank you for the feedback. We are pleased you enjoyed your stay.

10/10 Sangat Bagus

Stephen

Menginap 7 malam pada bulan Agustus 2022

10/10 Sangat Bagus

Robert, ROCKDALE

Bepergian bersama teman
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Excellent apartment. Well maintained. Extremely close to ferry services and day trips. Staff Extremely helpful.
Menginap 5 malam pada bulan Juli 2022
Tanggapan dari Jo pada tanggal 6 Agu 2022
Thank you for the feedback Robert. We are pleased you enjoyed your stay.😊

10/10 Sangat Bagus

Keith

Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Close to many good restaurants.
Menginap 3 malam pada bulan Mei 2022
Tanggapan dari Jo pada tanggal 16 Jun 2022
We are pleased you enjoyed your stay.

8/10 Bagus

Roslyn

Bepergian dalam rombongan
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Location was excellent, facilities and unit provided everything as advertised. Beds very comfortable. Reception for our Unit, (once we located it - due to us not reading instructions carefully) were very helpful and polite, building reception not so polite. Great location and great unit to watch the day go by.
Menginap 2 malam pada bulan April 2022
Tanggapan dari Jo pada tanggal 10 Mei 2022
Thank you for the lovely feedback Roslyn. We are pleased you enjoyed your stay.

10/10 Sangat Bagus

robert

Bepergian bersama teman
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Great stay, Jason was very helpful, will stay again. Thanks.
Menginap 2 malam pada bulan Maret 2022
Tanggapan dari Jo pada tanggal 29 Mar 2022
Thank you for the feedback. We are pleased you enjoyed your stay and look forward to seeing you again.

8/10 Bagus

kathleen

Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
A perfect place to unwind after a stressful time packing up a 4 bedroom house for settlement of sale. Staying at this apartment overlooking the inlet, mountains and boats was so relaxing. The restaurants on the boardwalk below are ‘white noise’ in the scheme of things though one boat in the Harbour (not sure if it’s tourist oriented) felt the need to serenade the complex with its choice of music come 7am on a Sunday when all you want to do is listen to the water lapping under the boardwalk. My 1 bedroom apartment was well appointed and clean though ‘tired’ in some areas. The view from the complex’s pool is great though the pool itself is a disappointment at only 1.2 metres deep. I’m very pleased with my choice to stay at Harbour Lights Cairns.
Menginap 10 malam pada bulan Maret 2022
Tanggapan dari Jo pada tanggal 27 Mar 2022
Thank you for the lovely feedback Kathleen. We are pleased you enjoyed your stay and look forward to seeing you again.

10/10 Sangat Bagus

Brenda

Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
I regularly travel to Cairns and this is the best apartment I have stayed in. Cannot fault it. Well located and staff were excellent. It has everything!
Menginap 3 malam pada bulan November 2021
Tanggapan dari Jo pada tanggal 21 Jan 2022
Thank you for the lovely feedback. We are pleased you enjoyed your stay.

10/10 Sangat Bagus

Kane

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Great service, best location in cairns. Close to everything
Menginap 5 malam pada bulan Januari 2022
Tanggapan dari Jo pada tanggal 18 Jan 2022
Thank you for the lovely feedback Kane. We look forward to seeing you again.

8/10 Bagus

Donald

Bepergian bersama teman
Disukai: Fasilitas, kondisi & fasilitas properti
Complex had Location, Location, Location. Very handy to Esplanade and The Pier. No traffic noise due to waterfront location. Fridge kept freezing contents. Otherwise a perfect spot. Would stay again,
Menginap 6 malam pada bulan Desember 2021
Tanggapan dari Jo pada tanggal 18 Jan 2022
Thank you for the feedback. We are pleased you enjoyed your stay and look forward to seeing you again.

10/10 Sangat Bagus

Suzanne

Bepergian bersama teman
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Great location and service. Perfect view. Will definitely be coming back.
Menginap 4 malam pada bulan Oktober 2021
Tanggapan dari Jo pada tanggal 31 Okt 2021
Thank you for the lovely feedback Suzanne. We are pleased you enjoyed your stay 😊

10/10 Sangat Bagus

Raelene, Gold Coast

Bepergian dalam rombongan
Disukai: Kebersihan, fasilitas, kondisi & fasilitas properti
Fantastic check in, very helpful and friendly.
Menginap 2 malam pada bulan Oktober 2021
Tanggapan dari Jo pada tanggal 14 Okt 2021
Thank you Raelene. We are pleased you enjoyed your stay.

8/10 Bagus

Alannah

Bepergian dalam rombongan
Disukai: Kebersihan, fasilitas, kondisi & fasilitas properti
The property manager was wonderful, very accommodating and friendly which made the check in and out process very smooth. The view was fantastic! Would definitely stay there again.
Menginap 2 malam pada bulan September 2021
Tanggapan dari Jo pada tanggal 20 Sep 2021
Thank you Alannah, We are pleased you enjoyed your stay and look forward to seeing you again in the future.😊

6/10 Cukup Baik

Peter

Bepergian bersama teman
Disukai: Kebersihan, kondisi & fasilitas properti
The view was great, over the inlet. The apartment was a good size and it was very quiet indeed throughout our stay. The location was really good, especially to the pier and restaurants. The directions provided to get to the lifts were confusing as the floor levels and the lift access door were unmarked. I'm happy to rewrite those on request to help others - a helpful resident showed us the way. The air con. was so noisy we often turned it off. I am convinced that this would be solved simply and cheaply by replacing the filter with a better one. Also, we are not fans of the bathroom setup: not private enough.
Menginap 6 malam pada bulan September 2021
Tanggapan dari Jo pada tanggal 18 Sep 2021
Thank you for the feedback. We are pleased you enjoyed your stay.

10/10 Sangat Bagus

Dan

Bepergian dalam rombongan
Disukai: Kebersihan, fasilitas, kondisi & fasilitas properti
Was a really nice and clean 2 bedroom apartment, right in the middle of where you want to be. Great views over the harbour and hills too, which was nice of a morning and afternoon.
Menginap 10 malam pada bulan Agustus 2021
Tanggapan dari Jo pada tanggal 10 Sep 2021
Thank you for the feedback. We are pleased you enjoyed your stay and hope to see you again 😊

10/10 Sangat Bagus

Traveler terverifikasi

Bepergian dalam rombongan
Disukai: Kebersihan, fasilitas, kondisi & fasilitas properti
The locaction was great, close to Casino and eateries, rooms were clean and nice
Menginap 2 malam pada bulan Juli 2021
Tanggapan dari Jo pada tanggal 6 Agu 2021
Thank you for the feedback. We are pleased you enjoyed your stay.

10/10 Sangat Bagus

Traveler terverifikasi

Bepergian bersama teman
Disukai: Kebersihan, fasilitas, kondisi & fasilitas properti
Amazing views of the marina such a lovely spot. So convenient to cairns city and esplanade pool. Highly recommend this property
Menginap 3 malam pada bulan Juli 2021
Tanggapan dari Jo pada tanggal 4 Agu 2021
We are so pleased you enjoyed your stay and look forward to seeing you again in the future.

10/10 Sangat Bagus

Traveler terverifikasi

Bepergian bersama teman
Disukai: Kebersihan, kondisi & fasilitas properti
Great location, with a lovely view over the marina. Very nice, spacious apartment. Easy check in. Only disappointment was a cold pool and spa.
Menginap 2 malam pada bulan Juli 2021
Tanggapan dari Jo pada tanggal 18 Jul 2021
Thanks for the feedback. We are pleased you enjoyed your stay. We will pass your concerns onto the Hotel.