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"Staff at hotel are all so friendly and you make you feel very welcomed. Room was fabulous, with a ocean view which had been recently refurbished. Pool area nice and relaxing."

"The hotel is very run down. VERY bad shape. Bad smell is in the room. Very noisy , dirty floor. So much that the manager gave us an upgrade to a suite which was worse without internet, no phone to call for room service, no tv and a smell of dirty toilet. It is not cheap , hence by surprise"

"I stayed at the hotel overnight before heading into Palma to meet friends. Upon check-in, I was pleasantly surprised to receive a room upgrade, which was a lovely touch. The staff were very friendly and helpful throughout my stay. The room itself was clean, spacious, and comfortable. The hotel’s location is ideal if you’re looking for a relaxing stay by the sea while still being within easy reach of Palma. Breakfast was a highlight particularly the à la carte options, which were high quality and very enjoyable. The buffet selection was a bit more average in comparison, especially considering the overall standard of the hotel. The swimming pool area was clean and well-maintained, and the surrounding public areas of the hotel were also kept to a high standard. The location is convenient, with Palma about a 15-minute taxi ride away and Puerto Portals around 10 minutes by taxi. Although I didn’t have lunch or dinner at the hotel, the menu looked appealing. Overall, the staff were consistently helpful, and I had a very pleasant stay. "

"The facilities are amazing. The staff is more than fantastic, everyone so kind always smiling and the breakfast buffet is the best I have seen. It was an fully perfect experience."

"Our stay was wonderful. We were even allowed to check in earlier than 3pm. The staff were welcoming and kind. The hotel’s location is near everything you could need."

"Breakfast was very good, with a choice of fresh fruit, cheeses, hams, cereals and bread. You could also have a cooked breakfast with a small but good choice. Bedroom was comfortable and clean, with large terrace and outdoor furnishings. The hotel is very close to the sea with beautiful views, but the beach is rocky. Restaurant provides good choice of food and wine, but it is a little expensive. I believe they cater high end."

"Beautiful relaxing views, bright yummy breakfast and pools are inviting as the sea!"

"The breakfast was amazing and the hotel and amenities lovely. It was really easy to get to Palma by either bus or cab. We checked out early and put the bags in the store room as we had a late flight and thought it would help, so that they could turn the room around comfortably for the next guests. .Unfortunately I left something in the room and realised soon after but wasn’t allowed to retrieve it and was told that housekeeping would check. They didn’t. We also weren’t told that you have to book the courtesy room to shower and change so I had to use the spa which doesn’t have lockable changing rooms. Just a bit of a dampener after an otherwise lovely stay."

"The hotel was great! Staff was so helpful and friendly. We had a room facing the water was beautiful!! "