Hotel dekat Cambodia Town

"The exterior of the hotel looked appealing, but unfortunately the interior was a completely different experience. The elevator was unattractive and poorly maintained. The ice machine was leaking water onto the floor, and the area was littered with guests’ trash and paper bags that housekeeping had not removed. When we raised these concerns, the housekeeping staff said they spoke very little English, making communication difficult. Their demeanor also came across as dismissive rather than...

"The pool has the most odd hours.. if you want to use it in the morning or day, it’s closed. They were only open for a couple hours in the evening when we’d be getting dinner. I literally only booked this place with the idea it had a pool to use during weekdays, so it was a disappointment for sure. Also the house keepers never tend to the rooms even when you’re there for a week and don’t have the DND sign on, you have to bring the used towels to the front desk and ask for fresh ones as they don’t...

"This property was perfect"

"The room was so spacious and clean. We had ample space for my family. The breakfast was delicious. Staff was very amicable and attentive."

"Yes"

"Quiet safe location. Good indoor pool and fitness facilities. Easy parking. Large comfortable room. Friendly staff."

"Thank you!"

"I wish they had more outdoor seating available Other then the one by the back of the building"

"The property appears clean and well maintained. The receptionist, Chad, was especially helpful when we requested a room change after being assigned a room with a smaller bed due to an automatic system allocation. He understood our concern and promptly arranged a replacement room for us."

"Front desk staff was friendly and helpful."

"Very clean hotel. All staff members went above and beyond for anything we needed. Highly recommend."

"Staff was amazing and the property was in amazing condition."

"Room was clean"

"Location was perfect for a conference we attended in Lowell. Plenty of restaurants and stores nearby. Staff was friendly and was able to fix a shower handle problem promptly. Property was clean and well maintained. Room was very clean and amenities were good. A/C unit seemed to be either working too cold or not cool enough although we didn’t address the issue with front desk as we spent very little amount of time in the room during our stay. All in all I’d recommend this property to anyone...

"Don’t book. Rooms are dirty, no hot water in the showers. Hotel won’t even give some of the money back based on how disgusting it is. Horrible experience."

"I had an amazing stay. The staff was so professional and accomdating at the same time. They presented with a very happy friendly demeanor - you don't see that much these days! When I needed to change my reservations for an additional night to an almost sold out facility the staff found a way to keep me in the same room! It was a fabulous experience."

"Very clean and maintained quiet and friendly"

"I requested a room with 2 double beds and a pullout couch. They could not accommodate me citing that I booked through Expedia, as if I were being penalized."

"Quiet location, nice rooms, it would be nice if there was a breakfast option"