Kedai kopi

Ulasan untuk Hyatt Centric Cambridge

4 out of 5
Hyatt Centric Cambridge
37 Eddington Avenue, Cambridge, England

Ulasan

8,8

Sangat Bagus

Penilaian 10 - Sangat Bagus. 139 dari 220 ulasan" "
Penilaian 8 - Bagus. 48 dari 220 ulasan" "
Penilaian 6 - Cukup Baik. 18 dari 220 ulasan" "
Penilaian 4 - Buruk. 8 dari 220 ulasan" "
Penilaian 2 - Sangat Buruk. 7 dari 220 ulasan" "

9,4/10

Kebersihan

8,6/10

Staf & layanan

9,2/10

Fasilitas

9,4/10

Kondisi & fasilitas properti

8,8/10

Ramah lingkungan

Ulasan

8/10 Bagus

Renny

Traveler bisnis
Disukai: Kondisi & fasilitas properti
Rooms not checked properly, two bottles of water were empty
Menginap 1 malam pada bulan Mei 2024
Tanggapan dari Martin pada tanggal 21 Mei 2024
Dear Renny,Thank you so much for taking the time to post a reveiw following your recent stay with us at the Hyatt Centric Cambridge. Feedback from our guests is incredibly important to us.We are delighted that you enjoyed your stay with us but we are disappointed to read of the issue you have encountered with the Housekeeping team, we have flagged this with the relevant members of the team to ensure that this is not repeated.Thank you again for your review and we look forward to welcoming you back again soon.Kind Regards,Martin NewbouldGeneral Manager

10/10 Sangat Bagus

Lee

Bepergian bersama teman
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Second stay. Rooms are clean and modern. Good nights sleep.
Menginap 1 malam pada bulan Mei 2024
Tanggapan dari Patrycja pada tanggal 5 Mei 2024
Dear Lee,Thank you for sharing your experience with us. We're delighted to see that your stay was pleasant.I hope we will have the opportunity to welcome you back to our hotel in the future.Warm regards,Patrycja

10/10 Sangat Bagus

Louiza

Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
This hotel and all the staff are incredible. The staff are one big family helping and supporting each other to make our stay so enjoyable and so pleasing.
Menginap 1 malam pada bulan April 2024
Tanggapan dari Martin pada tanggal 29 Apr 2024
Dear Louiza,Thank you for taking the time to post a review following your recent stay with us at the Hyatt Centric Cambridge, feedback from our guests is incredibly important to us and we truly appreciate you taking the time to post a review.We are pleased that you enjoyed your stay with us and thank you for your wonderful observation in relation to the team and how they interact with each other.Thank you again for your review and we look forward to seeing you again.Kind Regards,Martin NewbouldGeneral Manager

10/10 Sangat Bagus

Louiza

Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Everything all in one place
Menginap 2 malam pada bulan April 2024
Tanggapan dari Patrycja pada tanggal 27 Apr 2024
Dear Louiza,Thank you for choosing our hotel for your recent stay in Cambridge and for sharing your feedback with us; it's highly appreciated.I'm delighted to see that you enjoyed your stay here.I hope we will have the pleasure of welcoming you back many times in the future.Best wishes,Patrycja

10/10 Sangat Bagus

Anthony

Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Nice modern hotel. Easy to get to.
Menginap 1 malam pada bulan Maret 2024
Tanggapan dari Martin pada tanggal 8 Apr 2024
Dear Antony,Thank you so much for taking the time to post a review following your recent stay with us at the Hyatt Centric Cambridge. Feedback from our valued guests is incredibly important to us and insights such as yours are invaluable to us.We are delighted that you enjoyed your stay with us and we do hope to have the opportunity to welcome you back again soon.Kind Regards,Martin NewbouldGeneral Manager

10/10 Sangat Bagus

SHARAD

Bepergian bersama teman
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Friendly reception team... Newly built...nice and clean...good decor....nice rooms
Menginap 1 malam pada bulan Maret 2024
Tanggapan dari Martin pada tanggal 26 Mar 2024
Dear Sharad,Thank you so much for taking the time to post a review following your recent stay with us at the Hyatt Centric Cambridge. Feedback from our guests is incredibly important to us and we truly appreciate your observations.We are delighted that you enjoyed your stay with us and we do hope to have the opportunity to welcome you back again soon.Kind Regards,Martin NewbouldGeneral Manager

10/10 Sangat Bagus

Peter

Disukai: Kebersihan
Menginap 1 malam pada bulan Maret 2024
Tanggapan dari Martin pada tanggal 26 Mar 2024
Dear Peter,Thank you so much for taking the time to post a review following your recent stay with us at the Hyatt Centric Cambridge. Feedback from our guests is incredibly important to us and we truly appreciate your observations.We are delighted that you enjoyed your stay with us and we do hope to have the opportunity to welcome you back again soon.Kind Regards,Martin NewbouldGeneral Manager

10/10 Sangat Bagus

Kohgulakuhan

Disukai: Fasilitas, kondisi & fasilitas properti
Great place to stay
Menginap 1 malam pada bulan Maret 2024
Tanggapan dari Martin pada tanggal 25 Mar 2024
Hi Kohgulakuhan,Thank you so much for taking the time to post a review following your recent stay with us at the Hyatt Centric Cambridge. Feedback from our guests is incredibly important to us and we truly appreciate your feedback.We are delighted that you enjoyed your stay with us and we do hope to have the opportunity to welcome you back again soon.Kind Regards,Martin NewbouldGeneral Manager

10/10 Sangat Bagus

Louiza

Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Staff amazing and facilities fantastic
Menginap 2 malam pada bulan Maret 2024

10/10 Sangat Bagus

Louiza

Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Great place with great food and excellent staff. Rooms v comfortable and clean.
Menginap 1 malam pada bulan Februari 2024
Tanggapan dari Martin pada tanggal 25 Feb 2024
Dear Louisa,Thank you for taking the time to post a review following your recent stay with us at the Hyatt Centric Cambridge. We always love to hear from our guests and feedback like yours is wonderful to read.We are so pleased that you enjoyed your stay with us and we truly hope to have the chance to welcome you back again soon.Kind Regards,Martin NewbouldGeneral Manager

2/10 Sangat Buruk

MATTHEW

Traveler bisnis
NO VAT Receipt for business customers?!
NO VAT Receipt for business customers?!
Menginap 4 malam pada bulan Februari 2024
Tanggapan dari Rhys Davies pada tanggal 22 Feb 2024
Dear Matthew,Thank you very much for taking the time to leave us a review regarding your recent stay here at Hyatt Centric Cambridge. We welcome all manners of feedback to allow us to ensure every guest is looked after. I can assure you we do offer VAT invoices upon check out, please reach out to myself on rhys.davies@hyatt.com with your reservation details and I shall endeavor to send your VAT invoice to you.Please note, if you paid Expedia, the VAT invoice would come from them directly and not us.I hope this clears up any confusion.Rhys DaviesAssistant General Manager

10/10 Sangat Bagus

Dan

Disukai: Kebersihan, kondisi & fasilitas properti
Menginap 2 malam pada bulan Februari 2024
Tanggapan dari Rhys Davies pada tanggal 22 Feb 2024
Dear Dan,Thank you very much for taking the time to leave us a review regarding your recent stay here at Hyatt Centric Cambridge. We welcome all manners of feedback to allow us to ensure every guest is looked after. I am very glad to see that you were happy with both the property and the team. We hope we can welcome you back soon.Rhys DaviesAssistant General Manager

8/10 Bagus

Thorkild

Traveler bisnis
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Menginap 1 malam pada bulan Februari 2024
Tanggapan dari Martin pada tanggal 14 Feb 2024
Dear Thorkild,Thank you so much for taking the time to post a review following your recent stay with us at the Hyatt Centric Cambridge.We always appreciate feedback from our guests and we are delighted that you enjoyed your stay with us.Thank you again for your kind words and we look forward to welcoming you back again soon.Kind Regards,Martin NewbouldGeneral Manager

10/10 Sangat Bagus

Jonathan

Traveler bisnis
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
My Go-To
My go to Hotel when I’m in Cambridge. Always good, like the convenience of the place.
Menginap 1 malam pada bulan Februari 2024
Tanggapan dari Martin pada tanggal 14 Feb 2024
Dear Jonathan,Thank you so much for taking the time to post a review following your recent stay with us at the Hyatt Centric Cambridge.We always appreciate feedback from our guests and we are delighted that you enjoyed your stay with us and we are your go to hotel in Cambridge.Thank you again for your kind words and we look forward to welcoming you back again soon.Kind Regards,Martin NewbouldGeneral Manager

10/10 Sangat Bagus

Edward

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Menginap 1 malam pada bulan Februari 2024
Tanggapan dari Martin pada tanggal 12 Feb 2024
Dear Edward,Thank you for taking the time to post a review following your recent stay with us at the Hyatt Centric Cambridge.We are delighted that you enjoyed your stay and we truly hope to have the opportunity to welcome you back again soon.Kind Regards,Martin NewbouldGeneral Manager

10/10 Sangat Bagus

Jayne

Bepergian bersama teman, Traveler bisnis
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Very nice rooms; bars are OK. Evening food a bit limited. Took a bit of finding by car. Quite a ride to the station
Menginap 1 malam pada bulan Februari 2024
Tanggapan dari Martin pada tanggal 8 Feb 2024
Dear Jayne,Thank you for taking the time to post a review following your recent stay with us at the Hyatt Centric Cambridge. We are always grateful to our valued guests for any feedback they share with us and comments like yours are an invaluable tool for us.We are delighted that you enjoyed your stay with us and we hope to have the opportunity to welcome you back again soon.Kind Regards,Martin NewbouldGeneral Manager

10/10 Sangat Bagus

Darren

Traveler bisnis
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Very comfortable room, spacious and stylish.
Menginap 1 malam pada bulan Februari 2024
Tanggapan dari Martin pada tanggal 8 Feb 2024
Dear Darren,Thank you for taking the time to post a review following your recent stay with us at the Hyatt Centric Cambridge. We are always grateful to our valued guests for any feedback they share with us and comments like yours are an invaluable tool for us.We are delighted that you enjoyed your stay with us and we hope to have the opportunity to welcome you back again soon.Kind Regards,Martin NewbouldGeneral Manager

10/10 Sangat Bagus

GOBIND

Bepergian bersama teman
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Very trendy. Lovely clean hotel.
Menginap 1 malam pada bulan Februari 2024
Tanggapan dari Martin pada tanggal 6 Feb 2024
Hi GOBIND,Thank you for taking the time to post a review following your recent stay with us at the Hyatt Centric Cambridge.We always appreciate feedback from our guests and your insights are an essential tool for us.We are so pleased that you enjoyed your stay with us and we truly hope to have the opportunity to welcome you back again soon.Kind Regards,Martin NewbouldGeneral Manager

10/10 Sangat Bagus

Traveler terverifikasi

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Would definitely stay again.
Great stay! Welcoming staff, clean, fresh room with great amenities.
Menginap 1 malam pada bulan Januari 2024
Tanggapan dari Martin pada tanggal 26 Jan 2024
Dear Valued Guest,Thank you so much for taking the time to post a review following you recent stay with us at the Hyatt Centric Cambridge. Feedback from our guests is incredibly important to us and we truly appreciate you taking the time to post a review.We are delighted that you enjoyed your stay and we do hope to have the opportunity to welcome you back again soon.Kind Regards,Martin NewbouldGeneral Manager

10/10 Sangat Bagus

Tomislav

Menginap 1 malam pada bulan Januari 2024
Tanggapan dari Martin pada tanggal 29 Jan 2024
Dear Tomislav,Thank you so much for taking the time to post a review following your recent stay with us at the Hyatt Centric Cambridge. Feedback from our valued guests is incredibly important to us and we truly appreciate your insights.We are delighted that you enjoyed your stay with us and we do hope to have the opportunity to welcome you back again in the near future.Kind Regards,Martin NewbouldGeneral Manager

10/10 Sangat Bagus

Zoe

Menginap 1 malam pada bulan Januari 2024
Tanggapan dari Martin pada tanggal 11 Feb 2024
Dear Zoe,Thank you for taking the time to post a review following you recent stay with us at the Hyatt Centric Cambridge.We are delighted that you enjoyed your stay with us and we hope to have the opportunity to welcome you back again soon.Kind Regards,Martin NewbouldGeneral Manager

10/10 Sangat Bagus

Dipen

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Hotel review
Great place, friendly staff and really nice atmosphere and area.
Menginap 1 malam pada bulan Januari 2024
Tanggapan dari Martin pada tanggal 26 Jan 2024
Dear Dipen,Thank you so much for taking the time to post a review following you recent stay with us at the Hyatt Centric Cambridge. Feedback from our guests is incredibly important to us and we truly appreciate you taking the time to post a review.We are delighted that you enjoyed your stay and we do hope to have the opportunity to welcome you back again soon.Kind Regards,Martin NewbouldGeneral Manager

6/10 Cukup Baik

Traveler terverifikasi

Traveler bisnis
Disukai: Kebersihan, staf & layanan
Tidak Disukai: Kenyamanan kamar
Not great
The rooms are freezing. There are climate control panels that seem to do absolutely nothing no matter what you set them to. The shower door wouldn't shut fully causing water to flood the bathroom. The card slot for lights came away from the wall and was intermittently working. Far overpriced for what it is.
Menginap 1 malam pada bulan Januari 2024
Tanggapan dari Martin pada tanggal 11 Jan 2024
Dear Valued Guest,Thank you for taking the time to post a review following your recent stay with us at the Hyatt Centric Cambridge. Feedback from our valued guests is incredibly important to us and we truly appreciate your feedback.We are sorry to hear that you did not enjoy your stay with us and we would like to assure you that the issues that you have been raised have been highlighted to our onsite Maintenance team to ensure that these items are addressed. We are sorry to hear about the challenge that you encountered with the heating system and we would like to assure you that this is in the process of being addressed.Thank you again for your review and for sharing your thoughts with us.Kind Regards,Martin NewbouldGeneral Manager

10/10 Sangat Bagus

Fabian

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Menginap 1 malam pada bulan Desember 2023
Tanggapan dari Martin pada tanggal 1 Jan 2024
Dear Fabian,Thank you so much for taking the time to post a review following your recent stay with us at the Hyatt Centric Cambridge. Feedback from our guests is incredibly important and we truly value your insights.We are delighted that you enjoyed your stay with us and we hope to see you again soon.KInd Regards,Martin NewbouldGeneral Manager

10/10 Sangat Bagus

Paul

Menginap 1 malam pada bulan Desember 2023
Tanggapan dari Martin pada tanggal 20 Des 2023
Dear Paul,Thank you for taking the time to post a review following your recent stay with us. We always appreciate feedback from our guests and your insights are truly appreciated.Thank you again for your review and we do hope to have the opportunity to welcome you back again soon.Kind Regards,Martin NewbouldGeneral Manager

10/10 Sangat Bagus

Sophia

Bepergian bersama keluarga dan anak
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Menginap 1 malam pada bulan Desember 2023
Tanggapan dari Martin pada tanggal 20 Des 2023
Dear Sophia,Thank you for taking the time to post a review following your recent stay with us. We always appreciate feedback from our guests and your insights are truly appreciated.Thank you again for your review and we do hope to have the opportunity to welcome you back again soon.Kind Regards,Martin NewbouldGeneral Manager

10/10 Sangat Bagus

Scott

Menginap 1 malam pada bulan Desember 2023
Tanggapan dari Martin pada tanggal 20 Des 2023
Dear Scott,Thank you for taking the time to post a review following your recent stay with us. We always appreciate feedback from our guests and your insights are truly appreciated.Thank you again for your review and we do hope to have the opportunity to welcome you back again soon.Kind Regards,Martin NewbouldGeneral Manager

10/10 Sangat Bagus

Jenna

Traveler bisnis
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Excellent
Excellent stay. Room was very large and felt like everything was brand-new. Bed extremely comfortable. Staff friendly and helpful. Food excellent (from both the restaurant and the coffee shop). Outstanding value, will definitely be back
Menginap 1 malam pada bulan Desember 2023
Tanggapan dari Martin pada tanggal 20 Des 2023
Dear Jenna,Thank you for taking the time to post a review following your recent stay with us. We always appreciate feedback from our guests and your insights are truly appreciated.Thank you again for your review and we do hope to have the opportunity to welcome you back again soon.Kind Regards,Martin NewbouldGeneral Manager

10/10 Sangat Bagus

William

Menginap 1 malam pada bulan Desember 2023
Tanggapan dari Martin pada tanggal 2 Jan 2024
Dear William,Thank you for taking the time to post a review following your recent stay at the Hyatt Centric Cambridge. We are always delighted to hear from our valued guests and insights such as yours are an invaluable tool.We are delighted that you enjoyed your stay with us and we do hope to have the opportunity to welcome you back again soon.Kind Regards,Martin NewbouldGeneral Manager

8/10 Bagus

Peter

Traveler bisnis
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Eye
Sleep eat Rave Repeat
Menginap 1 malam pada bulan Oktober 2023
Tanggapan dari Martin pada tanggal 20 Des 2023
Dear Peter,Thank you for taking the time to post a review following your recent stay with us. We always appreciate feedback from our guests and your insights are truly appreciated.Thank you again for your review and we do hope to have the opportunity to welcome you back again soon.Kind Regards,Martin NewbouldGeneral Manager

6/10 Cukup Baik

Simon

Traveler bisnis
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Great hotel with one flaw
The hotel is great, lovely decor however it has one flaw. If you're driving then it’s really hard to book the carpark as it’s always full. You then have to park a 15 minute walk away at a nearby park and ride car park. Hyatt, please make it easier to book the carpark as your staff couldn’t tell me if there were available spaces when I booked the hotel. This caused real problems as we had lots of kit to carry in.
Menginap 1 malam pada bulan Desember 2023
Tanggapan dari Martin pada tanggal 20 Des 2023
Dear Simon,Thank you for taking the time to post a review following your recent stay with us. We always appreciate feedback from our guests and your insights are truly appreciated.We do appreciate you highlighting the challenge of the car park. We do advise on all websites to book a space in advance. During busy periods the property the car park is extremely busy and weonly have 70 spaces to cover both properties onsite but there is additional parking available at the Madingley Road Park and Ride located 5 minutes from the property.Thank you again for your review and we do hope to have the opportunity to welcome you back again soon.Kind Regards,Martin NewbouldGeneral Manager

2/10 Sangat Buruk

Traveler terverifikasi

Traveler bisnis
Tidak Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Damp room and bad service
The room had damp - this was the last room in the hotel so had to move to a sister hotel - and even though I was a guest and the restaurant was only 20% full - I had to wait for a large group to sit down before I could get a table. Staff were unhelpful. Not the experience you would expect for a Hyatt hotel
Menginap 1 malam pada bulan Desember 2023
Tanggapan dari Martin pada tanggal 20 Des 2023
Dear valued guest,Thank you for taking the time to post a review following your recent stay with us at the Hyatt Centric Cambridge. We always appreciate feedback from our guests and your insights are truly appreciated.We are sorry to hear of your experience. Sadly, the last of our rooms was damaged by flooding and as a result you were relocated to the property that is within the same building. This is not a usual occurance but as the property was fully booked we had no option but to move you. We do apologise for any inconvenience this may have caused you. In relation to the restaurant, we have partnered with a renowned local opertaor to bring the space to life and we have shared your feedback with the team.Thank you again for your review and for taking the time to share your experience.KInd Regards,Martin NewbouldGeneral Manager

8/10 Bagus

Susan

Menginap 2 malam pada bulan Desember 2023
Tanggapan dari Martin pada tanggal 1 Jan 2024
Dear Susan,Thank you so much for taking the time to post a review following your recent stay with us at the Hyatt Centric Cambridge. Feedback from our guests is incredibly important and we truly value your insights.We are delighted that you enjoyed your stay with us and we hope to see you again soon.KInd Regards,Martin NewbouldGeneral Manager

10/10 Sangat Bagus

Donal

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Great hotel with comfortable and spacious rooms. Staff were all very friendly and helpful. It's a little far out of town with only onsite restaurants and a nearby Beefeater for choice, so recommend booking if you don't want to go in to central Cambridge.
Menginap 2 malam pada bulan November 2023
Tanggapan dari Martin pada tanggal 10 Des 2023
Dear Donal,Thank you for taking the time to post a review following your recent stay with us at the Hyatt Centric Cambridge. We always love to hear from our guests and feedback likie yours is incredibly important to us.We are delighted that you enjoyed your stay and we do hope to have the opportunity to welcome you back again soon.Kind Regards,MartIn NewbouldGeneral Manager

10/10 Sangat Bagus

Roelof

Menginap 1 malam pada bulan Desember 2023
Tanggapan dari Martin pada tanggal 20 Des 2023
Dear Roelof,Thank you for taking the time to post a review following your recent stay with us. We always appreciate feedback from our guests and your insights are truly appreciated.Thank you again for your review and we do hope to have the opportunity to welcome you back again soon.Kind Regards,Martin NewbouldGeneral Manager

8/10 Bagus

Ademola

Disukai: Kebersihan, kondisi & fasilitas properti, kenyamanan kamar
Menginap 1 malam pada bulan Desember 2023
Tanggapan dari Martin pada tanggal 10 Des 2023
Dear Ademola,Thank you for taking the time to post a review following your recent stay with us at the Hyatt Centric Cambridge. We always love to hear from our guests and feedback likie yours is incredibly important to us.We are delighted that you enjoyed your stay and we do hope to have the opportunity to welcome you back again soon.Kind Regards,MartIn NewbouldGeneral Manager

10/10 Sangat Bagus

Traveler terverifikasi

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Menginap 1 malam pada bulan Desember 2023
Tanggapan dari Martin pada tanggal 10 Des 2023
Dear Valued Guest,Thank you for taking the time to post a review following your recent stay with us at the Hyatt Centric Cambridge. We always love to hear from our guests and feedback likie yours is incredibly important to us.We are delighted that you enjoyed your stay and we do hope to have the opportunity to welcome you back again soon.Kind Regards,MartIn NewbouldGeneral Manager

6/10 Cukup Baik

John

Traveler bisnis
Disukai: Kebersihan, kondisi & fasilitas properti
A few issues
The hotel takes some finding as it isn't well sign posted at all. There is no illuminated signage outside the hotel entrance So it's difficult to spot especially after dark. I couldn't find anywhere to park, so pulled up outside the front door and jumped out to ask receptionist where the car park was. I was advised they did have a car park but i should have pre booked as it was full! But there was a park and ride he could give me directions for!!! Not what you want to hear after a long day. The hotel itself was fine. The restaurant looked ok but the menu was fine dining and very expensive. Certainly not within the average companies food allowance that's for sure. Ended up eating next door at Dutch which was nice.
Menginap 1 malam pada bulan November 2023
Tanggapan dari Martin pada tanggal 5 Des 2023
Dear John,Thank you for taking the time to post a review following your recent stay with us at the Hyatt Centric Cambridge. Feedback from our guests is incredibly important to us and we truly appreciate your feedback.We are sorry to hear that you encountered a few issues during your stay with us. The lighting above the door is something that we are working on as we were not permitted to install this due to light pollution but as we have had significant feedback on this we are working with the development team to get this reviewed. Sadly, we do have limited parking and due to high demand we do advise that prebooking a space is advisable which is why we do direct people to the alternative car park if there are no spaces left onsite. We do apologise for the inconvenience but sadly we are limited in the number of spaces that we can provide. We have shared your feedback with the restaurant team in relation to the menu pricing but they have done considerable work on ensuring that the pricing of the menu is competitive compared to other restaurants in the city.Thank you again for your review and for taking the time to share your feedback.Kind Regards,Martin NewbouldGeneral Manager

8/10 Bagus

chris

Disukai: Staf & layanan, kondisi & fasilitas properti
Tidak Disukai: Fasilitas
Nice hotel
Menginap 1 malam pada bulan November 2023
Tanggapan dari Martin pada tanggal 29 Nov 2023
Dear Chris,Thank you so much for taking the time to post a review following your recent stay with us at the Hyatt Centric Cambridge. We always appreciate feedback from our guests and your insights are an invaluable tool for us.We are so pleased that you enjoyed your stay and we look forward to welcoming you back again soon.Kind Regards,Martin NewbouldGeneral Manager

10/10 Sangat Bagus

Jonathan

Traveler bisnis
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
They listened! This is my go to hotel when I visit Cambridge. A large part of that is because they have EV charging in the parking garage. Usually it was 40p/kW. The time before it had gone up to 70p/kW. I complained to the hotel not expecting anything to happen because the chargers aren't run by them. But on this visit the price had changed to 55p/kW. Ok it isn't back to 40p/kW, but it is a more reasonable price. Hotel itself is still great
Menginap 1 malam pada bulan November 2023
Tanggapan dari Martin pada tanggal 28 Nov 2023
Dear Jonathan,Thank you so much for posting a review following your recent visit to the Hyatt Centric Cambridge. We are always grateful to our valued guest for their feedback and it is great that you have highlighted that we listened to you.We did have a conversation with the company that provides the EV chargers and we discussed with them pricing options. We are pleased that we were able to reduce the price down to a more reasonable rate.Thank you for taking the time to share your thoughts and we look forward to seeing you again soon.Kind Regards,Martin NewbouldGeneral Manager

10/10 Sangat Bagus

Hannah

Menginap 1 malam pada bulan November 2023
Tanggapan dari Martin pada tanggal 20 Des 2023
Dear Hannah,Thank you for taking the time to post a review following your recent stay with us. We always appreciate feedback from our guests and your insights are truly appreciated.Thank you again for your review and we do hope to have the opportunity to welcome you back again soon.Kind Regards,Martin NewbouldGeneral Manager

10/10 Sangat Bagus

Olivia

Bepergian bersama teman
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
We were only here for a night but it was a lovely stay. Room was clean and we were able to get free bikes or a free bus pass into the city. The area was also nice and quiet.
Menginap 1 malam pada bulan November 2023
Tanggapan dari Martin pada tanggal 17 Nov 2023
Dear Olivia,Thank you so much for taking the time to post a review following your recent stay with us at the Hyatt centric Cambridge. Feedback from our valued guests is incredibly important to us and we truly appreciate your insights.We are delighted that you enjoyed your stay with us and that you found the room to be clean and the area to be peaceful.Thank you again for your review and we look forward to welcoming you back again soon.Kind Regards,Martin NewbouldGeneral Manager

10/10 Sangat Bagus

Wang

Menginap 1 malam pada bulan Oktober 2023
Tanggapan dari Martin pada tanggal 28 Nov 2023
Dear Wang,Thank you for taking the time to post a review following your recent stay with us at the Hyatt Centric Cambridge. We are always incredibly grateful to our guests for their feedback and we are delighted that you enjoyed your stay with us.Thank you again and we do hope to have the opportunity to welcome you back again soon.Kind Regards,Martin NewbouldGeneral Manager

4/10 Buruk

Tameka

Tidak Disukai: Kebersihan
The hotel was dirty. Even though it's pet friendly you would still expect a basic level of cleanliness. The fridge also failed to keep items cold. Not close to the centre of Cambridge either.
Menginap 2 malam pada bulan Oktober 2023
Tanggapan dari Martin pada tanggal 5 Nov 2023
Dear Tameka,Thank you for taking the time to post a review following your recent stay with us at the Hyatt Centric Cambridge. Fedback from our guests is incredibly important to us and is an impoprtant tool as we continuously assess our service.We are sorry to read that you encountered issues during your stay with us. The cleanliness of our rooms is incredibly important to us, to read that we have not achieved our normal huigh standards is very disappointing and this has been raised with our Housekeeping team. We do undertsand your concern in relation to the cooling units in the room, these are not fridges but cooling units that keep drinks cold not a proewr fridge so they do not operate at the same temperature as a fridge and will not keep food items at a cold temperature. We do apologise for any confusion this may have caused.Thank you again for your invaluable feedback and we do hope to have the opportunity to welcome you back in the near future.Kind Regards,Martin NewbouldGeneral Manager

8/10 Bagus

Tudor

Traveler bisnis
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Great location, comfort and staff. Only downside was no desks in the rooms.
Menginap 2 malam pada bulan Oktober 2023
Tanggapan dari Martin pada tanggal 5 Nov 2023
Dear Tudor,Thank you for taking the time to post a review following your recent stay with us at the Hyatt Centric Cambridge.We always appreciate feedback from our guests and we are delighted that you enjoyed your stay with us.Thank you again for your review and we do hope to have the opportunity to welcome you back again soon.Kind Regards,Martin NewbouldGeneral Manager

10/10 Sangat Bagus

Vernon

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
location
Menginap 1 malam pada bulan Oktober 2023
Tanggapan dari Martin pada tanggal 5 Nov 2023
Dear Vernon,Thank you for taking the time to post a review following your recent stay with us at the Hyatt Centric Cambridge.We always appreciate feedback from our guests and we are delighted that you enjoyed your stay with us.Thank you again for your review and we do hope to have the opportunity to welcome you back again soon.Kind Regards,Martin NewbouldGeneral Manager

10/10 Sangat Bagus

David

Menginap 1 malam pada bulan Oktober 2023
Tanggapan dari Martin pada tanggal 31 Okt 2023
Dear David,Thank you so much for taking the time to post a review following your recent stay with us at the Hyatt Centric Cambridge. We are so pleased that you enjoyed your stay and we look forward to welcoming you back again soon.Kind Regards,Martin NewbouldGeneral Manager

8/10 Bagus

Jonathan

Traveler bisnis
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Almost perfect
This is my go to hotel when I’m in Cambridge. Rooms are great and functional. Except there is no desk to work on, just a small table. Staff are great and I enjoy the Dutch bar. Another thing I like is the underground parking with EV charging. The EV charging was always a reasonable price, 40p/kW. On this stay I found the price had increased to 70p/kW. It’s not even a fast charger. Very disappointing.
Menginap 1 malam pada bulan Oktober 2023
Tanggapan dari Martin pada tanggal 29 Okt 2023
Hi Jonathan,Thank you for taking the time to post a review following your recent stay with us at Turing Locke, we love to hear from our guests and feedback like yours is fantastic to read,It is fab to read that we are your go to hotel in Cambridge and we thank you for your kind words,We undertsand your comment in realtion to the recent increase in charge for our EV chargers we have spoken to our provider to get this reduced down following a number of reviews with feedback similar to yours.Thank you again for your review and we do hope to see you again soon.Thanks againMartin & the Turing Locke Team

10/10 Sangat Bagus

Ben

Traveler bisnis
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Menginap 1 malam pada bulan Oktober 2023
Tanggapan dari Martin pada tanggal 26 Okt 2023
Dear Ben,Thank you so much for taking the time to post a review following your recent stay with us at the \Hyatt Centric Cambridge. We always love to hear from our guests and feedback like yours is fantastic to hear.We are so pleased that you enjoyed your stay with us and we do hope to see you again soon.Kind Regards,Martin NewbouldGeneral Manager

10/10 Sangat Bagus

Vijayashree

Menginap 2 malam pada bulan Oktober 2023
Tanggapan dari Martin pada tanggal 24 Okt 2023
Dear Vijayashree,Thank you so much for taking the time to post a review following your recent stay with us at the Hyatt Centric Cambridge. We always appreciate feedback from our valued guests and we are delighted that you enjoyed your time with us.Thank you again for your review and we do hope to see you again soon.Kind Regards,Martin NewbouldGeneral Manager