The rooms are great, big, clean, comfortable. The hotel is a bit of walk to the center area, you have to walk to the beach and across the beach, which is nice, but plan for about a 10-15 minute walk. Otherwise it’s a 15 minute cab ride since there is a river that you have to drive all the way around since there is no bridge to cut through to save time. Not a huge hinderance, but something to be aware of if you think you’re going to be right “in” town. The staff and service I found to be unhelpful and honestly aggravating at times. As a customer it felt like I was always inconveniencing them and for a “Four Star Hotel” the “concierge” couldn’t be less informed. But, the rooms and the pool are pretty of that’s what you’re looking for. We were told by friends that you’re never at your hotel in Canggu since you’re always out, which was true, so unless you really want space and a big beautiful room, probably easier to just stay in town on the other side of the river.