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Hotel Imperial

3.0 star property
Guests enjoy a leisurely breakfast, poolside drinks, tennis courts, and helpful concierge assistance throughout the day.

Choose dates to view prices

Located in the city center, Hotel Imperial offers a retreat atmosphere. Guests enjoy a full breakfast, cocktails at the bar, tennis courts, gym, and an outdoor pool for relaxation. In-room WiFi keeps everyone connected throughout their stay.

Reviews

6.4 out of 10

Popular amenities

  • Pool
  • Breakfast included
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Gym
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About this property

Hotel Imperial

  • Property highlights
  • You can look forward to free full breakfast, dry cleaning/laundry services and a bar at Hotel Imperial. Stay connected with free in-room WiFi, and guests can find other amenities, such as a gym and a restaurant.
  • You'll also find perks such as:
    • An outdoor pool
    • Tennis courts, 1 meeting room and a 24-hour front desk
    • A front desk safe, tour/ticket information and luggage storage
    • Guest reviews say good things about the overall condition
  • Room features
  • All guest rooms at Hotel Imperial feature comforts, such as air conditioning, as well as
  • More conveniences in all rooms include:
    • Bathrooms with showers
    • Ceiling fans and daily housekeeping

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  • Pool
  • Spa
  • Pet-friendly
  • Kids’ pool
7.8 out of 10, Good, 313 reviews
The price is Rp939.563
Rp1.033.519 total
includes taxes & fees
24 May - 25 May
Habitation Des Lauriers
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Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight

Late check-in subject to availability

Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property

To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation

If you are planning to arrive after 8:00 PM please contact the property in advance using the information on the booking confirmation

Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome

Cots (infant beds) are not available

Payment types at the property

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve on-site parking
This property accepts credit cards; cash is not accepted

We should mention

This property does not have any lifts

Frequently asked questions

Does Hotel Imperial have a pool?

Yes, this property has an outdoor pool.

Is Hotel Imperial pet-friendly?

No, pets are not allowed at this property.

What time is check-in at Hotel Imperial?

Check-in start time: 3:00 PM; check-in end time: midnight. Late check-in is available during limited hours.

What time is check-out at Hotel Imperial?

Checkout is at noon.

Where is Hotel Imperial located?

Situated in Cap-Haitien, this hotel is 1.4 mi (2.3 km) from Cap-Haitien Cathedral and 1.4 mi (2.3 km) from Place d'Armes. Cormier Beach and Labadee Beach are also within 9 miles (15 km).

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Reviews

6.4

6.8

Cleanliness

6.2

Location

7.6

Staff & service

5.8

Property conditions & facilities
Rating 10 - Excellent. 12 out of 74 reviews
Rating 8 - Good. 21 out of 74 reviews
Rating 6 - Okay. 18 out of 74 reviews
Rating 4 - Poor. 11 out of 74 reviews
Rating 2 - Terrible. 12 out of 74 reviews

Reviews

Verified

10/10 Excellent

Luckny

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The people were great very friendly
Stayed 4 nights in Aug 2022
Verified

10/10 Excellent

PAULCIA

Liked: Cleanliness, staff & service, property conditions & facilities
The staff was very friendly, respectful and knowledgeable
Stayed 3 nights in Jan 2023
Verified

6/10 Okay

Joseph

Disliked: Cleanliness, amenities, property conditions & facilities
This could be a better place If it was repaired, properly handle, and have better management. Although the staff (2 ladies) were nice and kind.... but the place is not convenient for a hotel,,, and should be advertised maybe as a Guest house basic conditions.....or dormitories,,,, or motel.... but never under the "hotel" label.
Stayed 2 nights in Aug 2022
Verified

4/10 Poor

Woodline

Disliked: Cleanliness, amenities, property conditions & facilities
The lady who served the breakfast was the only really good part about our stay. I needed to be able to work online, there was no wifi my whole stay even though during check in I was told it would be on the next day. the windows were broken, smoke from the outside, came in, broken closet, rooms looked absolutely nothing like the pictures, the gym was filthy and a bunch of broken equipments. Electricity for only night time was so inconvenient, I know its a country wide issue but don't advertise what is not so. We did feel safe as the securities were always present. The property needs to be taken cared of better. It's location was the most convenient for us and that is the only reason we didnt move to another hotel. The staff were not bad but the property was in a bad condition
Verified

2/10 Terrible

Brusly

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Nothing to be like about this place.this is a nasty dirty place . They should close out that place
Stayed 1 night in Jun 2022
Verified

2/10 Terrible

Meline

Disliked: Cleanliness, staff & service, property conditions & facilities
Nothing
Stayed 3 nights in May 2022
Verified

10/10 Excellent

Nicolas

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything is okay..
Stayed 1 night in May 2022
Verified

2/10 Terrible

Weslene

Disliked: Cleanliness, staff & service, property conditions & facilities
Worst place ever...!
Stayed 1 night in Apr 2022
Verified

2/10 Terrible

Merold

Disliked: Amenities, property conditions & facilities
The property is old, they have pictures online that look great but not true. Rooms not big enough and need a lot of work to be done. Lots of mosquitoes, bedbugs that bothered me a lot. I should get a full refund I was not happy at all
Stayed 3 nights in Dec 2021
Verified

2/10 Terrible

JEAN

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
There is no electricity at all no A/C NO refrigerator no good water to take shower very dark at night time
Stayed 2 nights in Nov 2021
Verified

10/10 Excellent

claudy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice i will be back again
Stayed 1 night in Oct 2021
Verified

4/10 Poor

Wildy

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
I like the food I like those servers this hotel needs TLC don’t know where Expedia find those pictures whatever I saw online this is not what I see with my eyes I know what is luxury a Motel home better than the room you make me pay $ 80 nights not even a little fridge AC set up at 8:pm all days I have to stay with fan come on Expedia before you put your name on something like this find out about it I hate lies
Stayed 4 nights in Oct 2021
Verified

2/10 Terrible

Jennifer

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Horrible hotel

Worst ever!! The pictures in the website is not real. Hotel is run down and needs work. There’s no pool. The water dried up. I didn’t even stay and went to look for another hotel to stay. A small lizard fell from the ceiling cracks as the front desk staff was showing me the room. Horrible and wouldn’t recommend at all. Zero stars
Stayed 7 nights in May 2021
Verified

4/10 Poor

Randy

Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
No WIFI. Toilet old and rusty. No shower water pressure.
Stayed 5 nights in Aug 2020
Verified

4/10 Poor

Kamil Yusuf

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Basic

My room was not clean. Only warm water. Very weak wifi. A/C was working Limited time. Location was too far from everything.
Stayed 2 nights in Jan 2020
Verified

2/10 Terrible

Saint

Liked: Cleanliness, amenities
Disliked: Staff & service, property conditions & facilities
Breakfast wasn’t what I expected it was no coffee I ordered three omelettes and take 35 minutes I didn’t get it and I had to leave to go to the airport and they still charge me for one extra omelette 😌😌😌😌😌
Stayed 1 night in Jan 2020
Verified

10/10 Excellent

Gassenn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was wonderfull the front desk agent was very friendly everyone was so professional the food was awsome i cant wsit to go back again to those friendly faces.
Stayed 1 night in Sep 2019
Verified

4/10 Poor

Verified traveller

Disliked: Amenities, property conditions & facilities
No hot water! Tv barely work! Couldn’t find WiFi in my room! The place need a lot of work including a major paint job!
Stayed 1 night in Aug 2019
Verified

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
En général c’était très bien le personnel et tout.... mais il faudrait qu’il porte une attention à la plomberie.... mercis
Stayed 3 nights in Aug 2019
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Le personnel ,le service et le lieux la nourriture
Stayed 4 nights in Aug 2019
Verified

8/10 Good

Jayson

Liked: Staff & service

Bang for the buck

We booked originally 2 Single bed but they gave us 2 Queen beds and Extra single beds. The aircon on room also is very nice.
Stayed 2 nights in Nov 2018
Verified

8/10 Good

D

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Worth the money

The staff was so friendly, especially the server. The room was nice, but the tv wasnt working.
Stayed 4 nights in May 2018
Verified

8/10 Good

Geralda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
it was good
Verified

4/10 Poor

Jay

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort

Hotel needs renovation

I went to Haiti for a funeral. I spent a couple of nights at this hotel, it wasn’t what I expected. They did not have towels and toiletries for hotel guests. The room is a decent size but needs renovation. Although the housekeeping staff were very polite and friendly. The hotel is located in a busy area on route 1.
Stayed 2 nights in Apr 2018
Verified

6/10 Okay

Matt

Liked: Cleanliness, staff & service, room comfort

Reasonable hotel in a struggling city

Hotel a bit tired (understandable in Haiti) however found it peaceful, secure and in an interesting area. Interesting to go out for a beer with the locals in the evening, decent food in the restaurant.
Stayed 2 nights in Jan 2018