6/10 Cukup Baik
Kevin
Bepergian bersama keluarga
24 Feb 2026
Disukai: Kebersihan
Tidak Disukai: Fasilitas
These look beautiful on Expedia and all other websites but our Mountain View was really only what you can see above the roof tops; the terrace furniture was only a table and chairs. The rooms were not set up as requested (two doubles, we had one double and two twins). The toilet for one room moved (not just the seat, the actual cistern). The bath in the other would not fill as the plug did not fit properly. The TV would not play any live tv at all… despite two staff coming to look at it, the first said he had sorted it yet we still couldn’t get live stations only via apps (not being from SA, most didn’t work for us). The pools are very small for such a large property and the loungers around them very dirty (the mattresses were so badly marked we didn’t want to lay on them). We stayed at a W Collection property in Hermanus which was excellent, this one really lets the side down. On the positive side, the sheets and bathrooms were clean, the kitchen was relatively well equipped and the porter and gate staff were very happy and helpful. Sadly, not quite what we had expected or hoped for - the worst accommodation we stayed in during our 30 day stay in South Africa.
Kevin
Menginap 2 malam pada bulan Februari 2026
