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Ulasan untuk Protea Hotel by Marriott Franschhoek

4 out of 5
Protea Hotel by Marriott Franschhoek
33/34 Huguenot Road, Franschhoek, Western Cape

Ulasan

8,8

Sangat Bagus

Penilaian 10 - Sangat Bagus. 146 dari 269 ulasan" "
Penilaian 8 - Bagus. 92 dari 269 ulasan" "
Penilaian 6 - Cukup Baik. 18 dari 269 ulasan" "
Penilaian 4 - Buruk. 7 dari 269 ulasan" "
Penilaian 2 - Sangat Buruk. 6 dari 269 ulasan" "

9,4/10

Kebersihan

9,0/10

Staf & layanan

9,0/10

Fasilitas

8,8/10

Kondisi & fasilitas properti

8,8/10

Ramah lingkungan

Ulasan

10/10 Sangat Bagus

Chanel

Bepergian bersama teman
Comfortable hotel. Hussar Grill on property grounds excellent. Great location.
Menginap 5 malam pada bulan Maret 2024
Tanggapan dari Jennifer pada tanggal 3 Apr 2024
Thank you for taking the time to rate your stay and for sharing your experience with us.Your support is greatly appreciated, we look forward to welcoming you back soon.Best regards,Jennifer and TEAM

8/10 Bagus

Christopher

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
.
Menginap 1 malam pada bulan Februari 2024
Tanggapan dari Nico Joubert pada tanggal 22 Feb 2024
Dear Christopher,On behalf of the entire hotel team, I want to thank you for sharing about your experience with us.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with the TEAM as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.Sincerely,Nico JoubertDeputy General Manager

10/10 Sangat Bagus

George

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Menginap 7 malam pada bulan Januari 2024
Tanggapan dari Nico Joubert pada tanggal 16 Feb 2024
Dear George,On behalf of the entire hotel team, I want to thank you for sharing about your stay.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with the TEAM as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.Sincerely,Nico & TEAM

10/10 Sangat Bagus

Anton

Menginap 1 malam pada bulan Januari 2024
Tanggapan dari Nico Joubert pada tanggal 16 Feb 2024
Dear Anton,On behalf of the entire hotel team, I want to thank you for sharing about your stay.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with the TEAM as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.Sincerely,Nico & Team

10/10 Sangat Bagus

Steven, Hornchurch

Bepergian dalam rombongan
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
A lovely hotel in a beautiful setting. Good restaurant too.
Menginap 1 malam pada bulan Januari 2024
Tanggapan dari Jennifer pada tanggal 19 Jan 2024
Dear Steven,Thank you for taking the time to rate your stay experience with us.Your support is greatly appreciated and we look forward to welcoming you back.Kind regardsJennifer and TEAM

8/10 Bagus

Jeanette

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Good centrally located hitel
Nice hotel centrally located. Breakfast good but they need more sitting space.
Menginap 3 malam pada bulan Desember 2023
Tanggapan dari Jennifer pada tanggal 19 Jan 2024
Dear Jeanette,Thank you for taking the time to share your experience with us. Your feedback has been shared with the restaurant TEAM.We appreciate your support and look forward to welcoming you soon.Kind regards,Jennifer and TEAM

10/10 Sangat Bagus

Brendan

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Menginap 2 malam pada bulan November 2023
Tanggapan dari Faizaan pada tanggal 7 Nov 2023
Good day Thank you so much for taking the time to post a review, Brendan! we are happy to hear that you enjoyed your stay with us, particularly your highlights. We work really hard to give our guests the finest experience possible, so comments like yours are truly rewarding. keep well and hope to see you again!!!

10/10 Sangat Bagus

Lara

Traveler bisnis
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Menginap 2 malam pada bulan Oktober 2023
Tanggapan dari Jennifer pada tanggal 31 Okt 2023
Dear Lara,Thank you for taking the time to rate your experience with us.We appreciate your support and hope to welcome you again soon.Kind regards,Jennifer and TEAM

8/10 Bagus

Marcus

Bepergian bersama teman
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Loved the restaurant and the staff. Property was also very nice but was loud for the days being there due to construction of solar panels etc.
Menginap 2 malam pada bulan Oktober 2023
Tanggapan dari Faizaan pada tanggal 28 Okt 2023
good day MarcusThank you so much for taking the time to post a review. We are happy to hear that you enjoyed your stay with us, and that our staff and restaurant were particular highlights. We work hard to give our guests the finest experience possible, apologies for the inconvenience of the construction. Comments like yours are truly rewarding. Thank you and Keep well.

10/10 Sangat Bagus

Philip

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Excellent location and the hotel was superbly looked after and clean. Hussars Grill is a highly recommended restaurant too
Menginap 2 malam pada bulan Oktober 2023
Tanggapan dari Faizaan pada tanggal 21 Okt 2023
Thank you so much for taking the time to post a review Phillip. We are happy to hear that you enjoyed your stay with us. We work hard to give our guests the finest experience possible, so comments like yours are truly rewarding to hear.

8/10 Bagus

LEON

Traveler bisnis
Disukai: Kebersihan, kondisi & fasilitas properti, kenyamanan kamar
Menginap 1 malam pada bulan Oktober 2023
Tanggapan dari Jennifer pada tanggal 16 Okt 2023
Dear Leon,Thank you for taking the time to rate your stay experience with us.We appreciate your support, please feel free to share any feedback on your stay with us.We look forward to seeing you again.Kind regards,Jennifer and TEAM

10/10 Sangat Bagus

Peter

Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
The Team at the Protea is always knocking it out of the park. They make my weekend getaways just so relaxing!
Menginap 3 malam pada bulan September 2023
Tanggapan dari Jennifer pada tanggal 16 Okt 2023
Dear Peter,Thank you for taking the time to rate your stay experience with us.We appreciate your support and hope to see you again soon.Kind regardsJennifer and TEAM

10/10 Sangat Bagus

Deidre

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Spacious and clean
We had an amazing stay. The room and bathroom were spacious and very clean.
Menginap 2 malam pada bulan September 2023
Tanggapan dari Faizaan pada tanggal 14 Sep 2023
Good Day Deidre FestusThank you so much for taking the time to leave us an excellent review. We really appreciate your sincerity. We look forward to seeing you back soon.

10/10 Sangat Bagus

Michele

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Stay in Franschoek
Absolutely loved our stay. The staff were friendly and helpful. The accommodation was excellent and would not hesitate to recommend it to others
Menginap 2 malam pada bulan Juli 2023
Tanggapan dari Jennifer pada tanggal 31 Jul 2023
Dear Michele,Thank you for taking the time to rate your stay experience with us.We greatly appreciate your support and we look forward to welcoming you back again soon!Best regardsJennifer and TEAM

8/10 Bagus

Tamara

Menginap 3 malam pada bulan Juni 2023
Tanggapan dari Jennifer pada tanggal 12 Jun 2023
Dear Tamara,Thank you for taking the time to rate your stay with us.We appreciate your support and we hope to welcome you again should your travels bring you back to Franschhoek.Best regards

10/10 Sangat Bagus

Karen

Bepergian dalam rombongan, Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Very nice hotel in a great location in Franschhoek
Menginap 1 malam pada bulan April 2023
Tanggapan dari Jennifer pada tanggal 1 Mei 2023
Dear KarenThank you for taking the time to rate your stay and for sharing your experience with us.Your support is greatly appreciated, we hope to welcome you again soon.Best regards

8/10 Bagus

Mark

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Lovely boutique hotel
Lovely little boutique hotel. Great rooms, nice pool. Good location in centre of Franschhoek. Great on-site restaurant. Only downside is quite noisy. We had a road facing room next to the security hut. Very busy road and could hear the security chairs scraping and walk-in talkies very early in the morning. So suggest getting a room around the back.
Menginap 2 malam pada bulan April 2023
Tanggapan dari Jennifer pada tanggal 13 Apr 2023
Dear MarkThank you for taking the time to rate your stay and for sharing your experience with us.We have noted your feedback on the security services and have shared the feedback with the service provider. We apologize for any inconvenience caused.We thank you for your support and wish to welcome you again when your travels bring you back to Franschhoek.Best regards

10/10 Sangat Bagus

Jennifer

Menginap 3 malam pada bulan Februari 2023
Tanggapan dari Faizy (Faizaan Arnolds) pada tanggal 20 Mar 2023
Good Day Valued GuestThank you for choosing Protea Hotel By Marriott Franschhoek. We appreciate your feedback about our hotel. Keep well and have a lovely day.

10/10 Sangat Bagus

MAIMI

Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
清潔、良いサービス、ロケーション良し
Menginap 2 malam pada bulan Februari 2023
Tanggapan dari Faizy (Faizaan Arnolds) pada tanggal 20 Mar 2023
Good day Valued GuestThank you for choosing Protea Hotel By Marriott Franschhoek. We appreciate your feedback about the hotel. Keep well and have a lovely day.

10/10 Sangat Bagus

Heather

Bepergian dalam rombongan
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Great location for the price Rooms are very large and good facilities
Menginap 1 malam pada bulan Februari 2023
Tanggapan dari Faizy (Faizaan Arnolds) pada tanggal 20 Mar 2023
Good day Valued GuestThank you for choosing Protea Hotel By Marriott Franschhoek. We appreciate your feedback about the hotel. Keep well and have a lovely day.

8/10 Bagus

Mr Terry

Bepergian dalam rombongan
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Menginap 4 malam pada bulan Februari 2023
Tanggapan dari Faizy (Faizaan Arnolds) pada tanggal 20 Mar 2023
Good day Valued GuestThank you for choosing Protea Hotel By Marriott Franschhoek. We appreciate your feedback about the hotel. Keep well and have a lovely day.

10/10 Sangat Bagus

Cecilia

Menginap 1 malam pada bulan Februari 2023
Tanggapan dari Faizy (Faizaan Arnolds) pada tanggal 20 Mar 2023
Good day Valued GuestThank you for choosing Protea Hotel By Marriott Franschhoek. We appreciate your feedback about the hotel. Keep well and have a lovely day.

10/10 Sangat Bagus

Jan-Krister

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Very pleasant stay. Good location Great restaurant for both breakfast and dinner.( Thou be sure to make a reservation for dinner)
Menginap 3 malam pada bulan Februari 2023
Tanggapan dari Faizy (Faizaan Arnolds) pada tanggal 20 Mar 2023
Good day Valued GuestThank you for choosing Protea Hotel By Marriott Franschhoek. We appreciate your feedback about the hotel. Keep well and have a lovely day.

2/10 Sangat Buruk

Bill

Menginap 1 malam pada bulan Februari 2023
Tanggapan dari Jennifer pada tanggal 24 Feb 2023
Dear BillThank you for taking the time to rate your stay.Kindly share your feedback with us? We wish to understand how we can improve on the services we provide to our guests.We thank you for your support.Kind regardsJennifer and TEAM

8/10 Bagus

Eva

Menginap 2 malam pada bulan Februari 2023
Tanggapan dari Jennifer pada tanggal 24 Feb 2023
Dear EvaThank you for taking the time to rate your stay experience with us.Should you wish to share any feedback on your stay, please do not hesitate to do so.We thank you for your support.Kind regardsJennifer and TEAM

10/10 Sangat Bagus

Marjorie

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Menginap 6 malam pada bulan Februari 2023
Tanggapan dari Jennifer pada tanggal 20 Feb 2023
Dear MarjorieThank you for taking the time to rate your experience with us.Your support is appreciated, we wish to welcome you back soon.Best regardsJennifer and TEAM

10/10 Sangat Bagus

Nicki

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Very centrally located. Beautiful property, large rooms, great breakfast
Menginap 2 malam pada bulan Februari 2023
Tanggapan dari Jennifer pada tanggal 20 Feb 2023
Dear NickiThank you for taking the time to share your stay experience with us.We are grateful for your support and hope to welcome you again soon.Best regardsJennifer and TEAM

8/10 Bagus

Rodney

Bepergian dalam rombongan
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
The hotel is in a central location and handy for the Wine Tours and local restaurants. Very helpful staff combined with very good service. Secure car parking and an excellent pool.
Menginap 1 malam pada bulan Januari 2023
Tanggapan dari Jennifer pada tanggal 20 Feb 2023
Dear RodneyThank you for taking the time to rate your stay experience with us.We greatly appreciate you support and wish to welcome you again soon.Best regardsJennifer and TEAM

10/10 Sangat Bagus

Nigel

Bepergian bersama teman
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
This is a beautiful hotel, close to the shops and restaurants in Franschhoek. The staff were very friendly and helpful. The restaurant was excellent. The swimming pool was a reasonable size. There is a secure car park. Highly recommended.
Menginap 2 malam pada bulan Januari 2023
Tanggapan dari Jennifer and TEAM pada tanggal 24 Jan 2023
Dear NigelThank you for sharing your experience with us.We greatly appreciate the feedback and have shared them with the TEAM as a ways of celebrating the special moments we had a part in creating.Thank you for your support and we wish to see you again soon.Best regards

10/10 Sangat Bagus

Peter

Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Nice big comfy rooms and a beautiful pool surrounded by nature. This is one of my favorite getaway hotels - The staff, the rooms, the property, and the town - are all remarkable.
Tanggapan dari Victoria pada tanggal 24 Des 2022
Dear Peter Thank you for taking the time to rate and review your stay with us at Protea Hotel by Marriott Franschhoek.We as a TEAM appreciates your wonderful feedback, a are indeed delighted to hear that you had an enjoyable stay and we wish to welcome you back soon.Kind Regards Victoria and TEAM

10/10 Sangat Bagus

lynne

Bepergian bersama teman
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Beautiful hotel extremely comfortable, excellent restaurant on site
Menginap 2 malam pada bulan November 2022
Tanggapan dari Shericka pada tanggal 5 Jan 2023
Dear Lynne Thank you for taking the time to rate and review your stay with us at Protea Hotel by Marriott Franschhoek.We as a TEAM appreciates your wonderful feedback, a are indeed delighted to hear that you had an enjoyable stay and we wish to welcome you back soon.Kind Regards Shericka and TEAM

10/10 Sangat Bagus

Joshua

Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Beautiful property in a gorgeous town. It was well managed, had a great restaurant attached (that also served breakfast). Rooms were well appointed and huge as were the bathrooms. Overall no complaints, just about perfect.
Tanggapan dari Shericka pada tanggal 5 Jan 2023
Dear Joshua Thank you for taking the time to rate and review your stay with us at Protea Hotel by Marriott Franschhoek.We as a TEAM appreciates your wonderful feedback, a are indeed delighted to hear that you had an enjoyable stay and we wish to welcome you back soon.Kind Regards Shericka and TEAM

4/10 Buruk

Honeth

Menginap 1 malam pada bulan November 2022
Tanggapan dari Jennifer pada tanggal 28 Nov 2022
Dear HonethThank you for taking the time to rate your experience.Please kindly share feedback on your experience with us as a ways of understanding how we can better the services we provide to our guests.We hope to hear from you soon.Best regards

4/10 Buruk

Keith

Tidak Disukai: Kebersihan, staf & layanan
Menginap 3 malam pada bulan Oktober 2022
Tanggapan dari Vicky pada tanggal 23 Okt 2022
Dear Keith thank you for taking the time to share your recent experience at the Protea Hotel Franschhoek with us. Your valuable feedback helps identify areas of opportunity for us to improve the guest experience., I am curious to know if there were any elements of your visit we could have enhanced. The hotel team is committed to delivering an exceptional experience and are always brainstorming creative ways to exceed the expectations of our VALUED GUEST, such as yourself. At your convenience, feel free to share any additional feedback on how we can elevate your experience whenever your travels bring you back to Franschhoek.

10/10 Sangat Bagus

Adam

Bepergian bersama teman
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Kind and helpful staff and great location within Franschhoek town. Recommended for those visiting the area for an extended period of time.
Menginap 6 malam pada bulan Juli 2022
Tanggapan dari Jennifer pada tanggal 9 Agu 2022
Dear Adam Thank you for taking the time to rate your stay and for sharing your experience with us. We appreciate your support and hope to welcome you back soon. Best regards Jennifer and TEAM

8/10 Bagus

Desiree

Menginap 1 malam pada bulan Juli 2022
Tanggapan dari Shericka pada tanggal 20 Jul 2022
Morning Mrs Coetzee Trust you are well. Thank you for taking the time to rate us during your stay.

10/10 Sangat Bagus

Charles

Bepergian bersama teman
Disukai: Staf & layanan, fasilitas, kondisi & fasilitas properti
Will be back
Menginap 1 malam pada bulan Juli 2022
Tanggapan dari Shericks pada tanggal 4 Jul 2022
Dear Charles Thank you for taking the time to score the hotel your feedback is highly appreciated. We are glad to hear that we will see you again. Shericka Morgan

10/10 Sangat Bagus

Estelle

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
The room was very clean and spacious. The reception w
Menginap 2 malam pada bulan Juni 2022
Tanggapan dari Vicky pada tanggal 5 Jul 2022
Dear Estelle Thank you for taking the time to rate your stay, we appreciate your feedback. Kind Regards Victoria

8/10 Bagus

Tamara

Menginap 3 malam pada bulan Juni 2022
Tanggapan dari Victoria pada tanggal 22 Jun 2022
Dear Tamara Thank you for taking the time to rate and review your stay with us at Protea Hotel by Marriott Franschhoek. Should your travels bring you back to the area, we hope to have the opportunity to host you again. Kind Regards Victoria and TEAM

8/10 Bagus

Joan

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Menginap 1 malam pada bulan Maret 2022

10/10 Sangat Bagus

Elizabeth

Menginap 1 malam pada bulan Maret 2022

8/10 Bagus

Neevra, Atlanta

Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Just perfect
Menginap 1 malam pada bulan Februari 2022

10/10 Sangat Bagus

Heather

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Have stayed at this hotel many times . I love the decor in the rooms and the view of the mountains . It is a firm favourite .
Menginap 1 malam pada bulan Februari 2022
Tanggapan dari Jennifer pada tanggal 23 Feb 2022
Dear Heather Thank you for taking the time to rate your stay and for sharing your experience with us. We appreciate your continued support and wish to welcome you back soon. Best regards Jennifer and TEAM

8/10 Bagus

Paul

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Menginap 9 malam pada bulan Februari 2022

10/10 Sangat Bagus

Vincent

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
A boutique hotel feel about the place. Lovely rooms all overlooking the central pool area, and doors straight outside. Wonderful bedding and beautiful entrance area. Huge value for Franschoek
Menginap 1 malam pada bulan Februari 2022
Tanggapan dari Jennifer pada tanggal 23 Feb 2022
Dear Vincent Thank you for taking the time to rate your stay and for sharing your experience with us. We appreciate the wonderful feedback provided and thank you for you support. We hope to welcome you back soon! Best regards Jennifer and TEAM

10/10 Sangat Bagus

Traveler terverifikasi

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Menginap 3 malam pada bulan Februari 2022

10/10 Sangat Bagus

CHERYL

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Dinner at onsite restaurant
The hotel was amazing and staff very helpful. only disappoinment was dinner at Hussar Grill, which is located on the property. service was unacceptable , waited almost 2 hours for main meal and no follow up from waiter. I handed in my gift voucher as payment and am yet to see the bill , really bad.
Menginap 1 malam pada bulan Januari 2022
Tanggapan dari Patrick pada tanggal 23 Feb 2022
Dear Cheryl, Thank you for taking the time to share your experience of the onsite restaurant with us. Your feedback has been shared with the restaurant manager as a ways of understanding how the services can be improved. We do apologize for the substandard service experienced at the restaurant. Best regards Patrick and TEAM

10/10 Sangat Bagus

Dave

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Menginap 2 malam pada bulan Januari 2022

10/10 Sangat Bagus

EW

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Great
Truly great hotel experience. Stayed in the apartments
Menginap 1 malam pada bulan Januari 2022
Tanggapan dari Jennifer pada tanggal 11 Jan 2022
Dear EW Thank you for taking the time to rate your stay and for sharing your experience with us. We appreciate the support and wish to welcome you back soon. Best regards Jennifer and TEAM

10/10 Sangat Bagus

Andrew

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Protea Hotel Franschhoek
The staff were very pleasant and helpful and couldn’t have been nicer. Highly recommended hotel and would stay there again
Menginap 2 malam pada bulan Januari 2022
Tanggapan dari Jennifer pada tanggal 11 Jan 2022
Dear Andrew Thank you for taking the time to rate your stay and for sharing your experience with us. We greatly appreciate the support and look forward to welcoming you back soon. Best regards Jennifer and TEAM