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Ulasan untuk StayEasy Century City

3 out of 5
StayEasy Century City
Century Boulevard, Cape Town, Western Cape

Ulasan

8,2

Sangat Baik

Penilaian 10 - Sangat Bagus. 32 dari 76 ulasan" "
Penilaian 8 - Bagus. 28 dari 76 ulasan" "
Penilaian 6 - Cukup Baik. 9 dari 76 ulasan" "
Penilaian 4 - Buruk. 4 dari 76 ulasan" "
Penilaian 2 - Sangat Buruk. 3 dari 76 ulasan" "

8,4/10

Kebersihan

8,2/10

Staf & layanan

8,2/10

Fasilitas

8,0/10

Kondisi & fasilitas properti

7,8/10

Ramah lingkungan

Ulasan

2/10 Sangat Buruk

Craig

Traveler bisnis
Tidak Disukai: Kondisi & fasilitas properti, kenyamanan kamar
Noisy
Very noisy The airconditioning unit is inside the room and very noisy. Ridiculous for 2024
Menginap 1 malam pada bulan Februari 2024
Tanggapan dari Jurgen pada tanggal 20 Feb 2024
Dear Craig,Thank-you for your feedback and bringing your concerns to our attention. I sincerely apologize that our air-conditioner was exceptionally noisy, I have instructed our maintenance team to address and remedy the issue reported.Kind regards

10/10 Sangat Bagus

Gustav, Walker

Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Phenomenal Place to be
Menginap 3 malam pada bulan Februari 2024
Tanggapan dari Jurgen pada tanggal 19 Feb 2024
Dear Gustav,Thank-you for your feedback. It appears you had a great stay at our hotel and we appreciate your comments.I hope we have the opportunity to welcome you back soon.Kind regards,

4/10 Buruk

Ahmed

Traveler bisnis
Disukai: Kebersihan
Tidak Disukai: Staf & layanan, kondisi & fasilitas properti
the location is unique at century city the staff is okay but the service is not good, the AC is old and make a lot of noise, room space is small, restaurant breakfast food same every day, there is no HALAL food
Menginap 20 malam pada bulan Januari 2024
Tanggapan dari Jurgen pada tanggal 9 Feb 2024
Dear Ahmed,Thank-you for your feedback and comments. I'm sorry to read about your poor experience with us, I sincerely apologize for our hotel falling short of your expectations.I can advise that we are fitting the balance of our rooms with new air-conditioners this year. All items on our buffet are Halal with exception of the bacon, I regret that this was not conveyed to you by our restaurant staff.Kind regards,

10/10 Sangat Bagus

Caerwyn

Disukai: Kebersihan, kondisi & fasilitas properti, kenyamanan kamar
Great stay
We like this hotel for its great location .It feels safe and it’s right next to Centuary Mall for shopping and plenty of eating places ..A straightforward drive from the airport in about 40 mins …. Friendly staff ..and a great breakfast …rooms are quite small and don’t have a fridge …it’s quiet and has a lovely outdoor pool and sitting area ..
Menginap 1 malam pada bulan Januari 2024
Tanggapan dari Jurgen pada tanggal 6 Feb 2024
Dear Caerwyn,Thank-you for your valuable comments following your recent stay, it was our pleasure hosting you.Room fridges are planned to be included in our updated room design, our hotel is scheduled for a room refurbishment in 2026.We look forward to welcoming you back to Century City in the near future.Kind regardsJurgen

6/10 Cukup Baik

Caerwyn

A 2 night stay on our way to Garden route
We had a two night stay …it’s a great location no too far from the airport very clean and safe area ..excellant food dining shopping mall short walk away … The staff very friendly and helpful plus a good breakfast .
Menginap 2 malam pada bulan Januari 2024
Tanggapan dari Jurgen pada tanggal 22 Jan 2024
Good Morning,Thank-you for your feedback and comments following your recent stay. I will share your feedback with my team.Enjoy the rest of your holiday and we hope to welcome you back soon.Kind regards

10/10 Sangat Bagus

Craig

Bepergian bersama keluarga
Great place to stay.
Had a great stay and the breakfasts are awesome.
Menginap 2 malam pada bulan Januari 2024
Tanggapan dari Jurgen pada tanggal 9 Jan 2024
Dear Craig,Thank-you for your feedback following your recent stay.I appreciate your positive review and hope we can welcome you back in the near future.Kind regards,

10/10 Sangat Bagus

Michael

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Menginap 8 malam pada bulan Desember 2023
Tanggapan dari Jurgen pada tanggal 8 Jan 2024
Dear Michael,Thank-you for your feedback, it is greatly appreciated.We wish you the best for 2024 and hope to welcome you back soon.Kind regards

6/10 Cukup Baik

JACK

Menginap 2 malam pada bulan Desember 2023
Tanggapan dari Jurgen pada tanggal 8 Jan 2024
Dear Jack,Thank-you for your feedback following your recent stay.I appreciate your feedback.Kind regards

8/10 Bagus

Fumiaki

Menginap 2 malam pada bulan Oktober 2023

8/10 Bagus

NORIHIKO

Traveler bisnis
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Menginap 7 malam pada bulan Oktober 2023
Tanggapan dari Jurgen pada tanggal 18 Okt 2023
Good Morning,Thank-you for providing us with your feedback.We hope to welcome you back in the near future.Kind regards

10/10 Sangat Bagus

esthi

Traveler bisnis
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Menginap 3 malam pada bulan September 2023
Tanggapan dari Jurgen pada tanggal 9 Okt 2023
Good Morning,Thank-you for your response following your recent stay.It is greatly appreciated.Kind regards,

8/10 Bagus

Susara

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Twin room onky one side table.
I would like a side table on both sides of the bed (twin ). There is only one side table on the window's side of the two beds. The shower's water was only luke warm.
Menginap 1 malam pada bulan Juli 2023
Tanggapan dari Jurgen pada tanggal 25 Jul 2023
Dear Susara,Thank-you for sharing your comments with us. I apologize for having only one pedestal in your room, I will follow up to ensure the second one is replaced. We have checked our water temperatures, they are correct. During periods of lower occupancy, the water does take longer to circulate and reach the desired temperature especially during cold weather. Running a water for a little longer before showering does help.Kind regards,

10/10 Sangat Bagus

Elmarie

Traveler bisnis
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
I am from Dubai during a business trip to Cape Town and enjoyed my stay at your hotel that was suggested to me by our company in SA
Menginap 3 malam pada bulan Juli 2023
Tanggapan dari Jurgen pada tanggal 14 Jul 2023
Dear Elmarie,Thank-you for your feedback, I am pleased to note that your company made a sound choice and that you enjoyed your stay with us.I hope we can welcome you back when you visit Cape Town again.Kind regards,Jurgen

2/10 Sangat Buruk

Matt

Traveler bisnis
Tidak Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Disappointing Service
When I arrived, the lady busy booking me in was in conversations with others, left me standing at reception without saying anything and then was just handed the room card. in the room, the phone did not work, neither did the kettle. I called the reception from my cell phone requesting a cup of tea, instead they send hot water to the room, there was no milk, no spoons or stirrer. The breakfast was terrible, most of the food was finished so we had the bits that was left over. I have stayed in StayEasy Century 3 times now in the past 6 months and by far this was my worst stay.
Menginap 2 malam pada bulan Juni 2023
Tanggapan dari Jurgen pada tanggal 21 Jun 2023
Good Afternoon,Thank-you for sharing your experience with me and providing your valuable feedback. I am equally disappointed to read about your experience and extend my sincere apologies. I will address the issues you experienced with my team and ensure corrective action is taken.I welcome you to contact me immediately should you not receive the service you have become accustomed to and I will gladly attend to you personally.Kind regards,Jurgen

8/10 Bagus

Gladson

Traveler bisnis
The breakfast sausages were tasting like plastic
Menginap 4 malam pada bulan April 2023

6/10 Cukup Baik

MEJ

Menginap 1 malam pada bulan April 2023
Tanggapan dari Jurgen pada tanggal 17 Apr 2023
Thank-you for your feedback, it is greatly appreciatedKind regards,

6/10 Cukup Baik

Neville

Bepergian bersama keluarga
Disukai: Kenyamanan kamar
Menginap 1 malam pada bulan Februari 2023
Tanggapan dari Jurgen pada tanggal 17 Apr 2023
Thank-you for your feedback, it is greatly appreciated

10/10 Sangat Bagus

charlotte

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Pleasant stay
Menginap 2 malam pada bulan Februari 2023
Tanggapan dari Jurgen pada tanggal 23 Feb 2023
Dear Charlotte,Thank-you for your feedback following your recent stay, my team and I hope to welcome you back soon.Kind regards,Jurgen

4/10 Buruk

HM

Traveler bisnis
Tidak Disukai: Kondisi & fasilitas properti, kenyamanan kamar
Review
Menginap 1 malam pada bulan Februari 2023
Tanggapan dari Jurgen pada tanggal 23 Feb 2023
Good Afternoon,Thank-you for your feedback, I hope we can improve on our service and ensure we can make a better impression on your next stay.Kind regards,Jurgen

8/10 Bagus

Joseph

Disukai: Staf & layanan, kenyamanan kamar
It was nic
Menginap 1 malam pada bulan Februari 2023
Tanggapan dari Jurgen pada tanggal 23 Feb 2023
Thank-you Joseph for sharing your experience with us and hope we can welcome you back soon.Kind regards,Jurgen

6/10 Cukup Baik

Julia

Bepergian bersama keluarga
Disukai: Fasilitas, kondisi & fasilitas properti
It is a nice propriety, well furnished and clean. It is at walking distance from the Canal Walk Shopping Mall. We had went to the mall for dinner. Our way back was unsafe since we had been followed. We had to return to the mall and ask security to scot us to the hotel
Tanggapan dari Jurgen pada tanggal 24 Jan 2023
Good Morning Julia,Thank-you for your feedback and bringing your security concerns to my attention. I will share this with our hotel and Century City Security. We pride ourselves on offering a safe environment for our guests and want to ensure guests safety remains top priority.Kind regards,Jurgen

10/10 Sangat Bagus

Elmarie

Traveler bisnis
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Overnight business stay well received
Menginap 1 malam pada bulan Januari 2023
Tanggapan dari Jurgen pada tanggal 24 Jan 2023
Good Morning,Thank-you for your feedback, I appreciate your comments and we look forward to welcoming you back soon.Kind regardsJurgen

10/10 Sangat Bagus

BOITSHEPO

Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti

10/10 Sangat Bagus

Thobela

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
It was so amazing, friendly staff and Tumi was the best. She knows how to handle guests. The place is so quiet, nice and clean. Everything was great. I wouldn't think twice to go back again. I am so in love with the place!
Menginap 5 malam pada bulan Desember 2022
Tanggapan dari Jurgen pada tanggal 24 Jan 2023
Good Morning Thobela,Thank-you for your detailed feedback and sharing your comments with us. I will pass on your appreciation to Tumi for the great service she provided.We look forward to welcoming you back soon.Kind regardsJurgen

8/10 Bagus

mahendra

Disukai: Kebersihan, staf & layanan, kenyamanan kamar
Good Location
everything including the location was good. Hotel need some maintainance. Breakfast was average
Menginap 1 malam pada bulan Desember 2022
Tanggapan dari Jurgen pada tanggal 24 Jan 2023
Good Morning,Thank-you for your feedback. Our annual maintenance program has started for the New Year to continue keeping our property in best condition in addition to some new menu items for the breakfast buffet.Kind regards,Jurgen

8/10 Bagus

Zuziwe

Menginap 1 malam pada bulan November 2022

10/10 Sangat Bagus

Miriam, Seattle

Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Menginap 1 malam pada bulan November 2022

10/10 Sangat Bagus

Traveler terverifikasi

Traveler bisnis
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Excellent hotel with good location.
StayEasy has always been my go-to hotel when going to Cape Town for business trips.. Good location and value for money with included breakfast. Only complain is the on-site parking is outdoors. Would have been great if they make arrangement with Canal Walk to have in-door parking instead.
Menginap 2 malam pada bulan September 2022

6/10 Cukup Baik

Vinoliah

It is ok
The hotel is just ok
Menginap 2 malam pada bulan Oktober 2022
Tanggapan dari Jurgen pada tanggal 19 Okt 2022
Good Afternoon Vinoliah,Thank-you for taking the time to share your experience with us. I hope we can improve on your sentiment and trust your next visit will yield a better experience.Kind regards,Jurgen

8/10 Bagus

Osagie

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Good location
Decent for short stays. Close to a really good mall where there's adequate dining and shopping.
Menginap 1 malam pada bulan September 2022
Tanggapan dari Jurgen pada tanggal 19 Okt 2022
Good Afternoon Osagie,Thank-you for your valuable feedback and comments.I am pleased our location and facilities adjacent to the hotel added great value to your stay.My team and I hope to welcome you back soon.Kind regards,Jurgen

6/10 Cukup Baik

Traveler terverifikasi

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
The hotel is clean and has everything you need, which is fine. The rooms are by no means soundproof as advertised and the hotel is extremely noisy. We were woken up multiple times during our one-night stay by people shouting and laughing in the corridors and two different people knocked on our door in the middle of the night thinking someone else was staying there! We left extremely tired. Won't be booking again for sure.
Menginap 1 malam pada bulan September 2022
Tanggapan dari Jurgen pada tanggal 19 Okt 2022
Dear Guest,Thank-you for sharing your experience with me. I deeply regret your unsatisfactory stay you had with us for which I extend my sincere apologies.I will share your feedback with my team and ensure corrective action is taken.Kind regardsJurgen

10/10 Sangat Bagus

Moutie

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Clean & comfortable
The hotel was clean and comfortable. The staff were not as friendly as we have experienced before. We called for the iron and ironing board the iron was in ooor condition. The hole where the water goes in was uncovered. Water was pouring out while we were ironing. The breakfast was ok. Nothing fancy.
Menginap 5 malam pada bulan Agustus 2022
Tanggapan dari Jurgen pada tanggal 17 Agu 2022
Good Afternoon, Thank-you for your feedback and comments following your recent visit. We have taken on a number of new staff, I'm sure our staff will be more guests focused once they settle in. I sincerely apologize for the iron being in a state of disrepair, I will locate the damaged iron and have it replaced. Your breakfast comments are noted, I will ensure the necessary focus on our delivery is maintained. Kind regards Jurgen

10/10 Sangat Bagus

Lauren

Bepergian dalam rombongan, Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Menginap 4 malam pada bulan Agustus 2022
Tanggapan dari Jurgen pada tanggal 10 Agu 2022
Good Afternoon Lauren, Thank-you for your review following your recent stay. I'm pleased you had an enjoyable stay with us. My team and I hope to welcome you back soon. Kind regards Jurgen

10/10 Sangat Bagus

Kiyoi

Menginap 1 malam pada bulan Juni 2022
Tanggapan dari Jurgen pada tanggal 29 Jun 2022
Thank-you for sharing your review following your recent stay, it is greatly appreciated. My team and I hope to welcome you back soon. Kind regards,

6/10 Cukup Baik

Anton

Traveler bisnis
Disukai: Kebersihan, staf & layanan
Not so Happy at Stay Sleazy
Check in at 1150, no rooms ready. Aircon in room Very noisy. No choice on Sport channels???! Mattress hollow on one side. Soap cube could at least be cented
Menginap 6 malam pada bulan Juni 2022
Tanggapan dari Jurgen pada tanggal 23 Jun 2022
Good Afternoon, Thank-you for your feedback following your recent stay. Check-in time is 14h00, I'm pleased my team could assist you with an early check-in. We have a limited bouquet of Sport channels available and we will assist with preference channels where possible. I regret you not advising us during your stay of the mattress and air-conditioner concerns, we have spare mattresses and aircon units available.to replace if faulty. My team and I are always here to assist. Kind regards, Jurgen

10/10 Sangat Bagus

Estelle

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Menginap 2 malam pada bulan Juni 2022
Tanggapan dari Jurgen pada tanggal 17 Jun 2022
Thank-you for sharing your feedback following your recent visit. My team and I hope to welcome you back soon. Kind regards, Jurgen

8/10 Bagus

Fedile Norah

Traveler bisnis
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Menginap 3 malam pada bulan April 2022
Tanggapan dari Jurgen pada tanggal 24 Mei 2022
Thank-you for your review following your stay with us, my team and I hope to welcome you back soon. Kind regards, Jurgen

8/10 Bagus

Andres

Traveler bisnis
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Hotel is ok. Is near to a shopping mall
Menginap 4 malam pada bulan Maret 2022
Tanggapan dari Jurgen pada tanggal 26 Apr 2022
Good Afternoon, Thank-you for your feedback following your recent visit, we look forward to welcoming you back soon. Kind regards, Jurgen

8/10 Bagus

Liz

Traveler bisnis
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Menginap 1 malam pada bulan Februari 2022
Tanggapan dari Jurgen pada tanggal 9 Mar 2022
Good Afternoon, Thank-you for your review following your recent stay, we hope to welcome you back soon. Kind regards, Jurgen

8/10 Bagus

CE

Traveler bisnis
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Menginap 1 malam pada bulan Januari 2022
Tanggapan dari Jurgen pada tanggal 31 Jan 2022
Thank-you for your feedback following your recent visit. My team and I hope to welcome you back soon Kind regards

8/10 Bagus

toegfah

Bepergian dalam rombongan
Disukai: Kebersihan, staf & layanan
Menginap 6 malam pada bulan Desember 2021
Tanggapan dari Jurgen pada tanggal 31 Jan 2022
Good Afternoon, Thank-you for taking the time to provide us with your feedback following your last trip. We look forward to welcoming you back soon Kind regards,

2/10 Sangat Buruk

kreesan

Bepergian bersama keluarga
Tidak Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
WOULD NOT RECOMMEND
VERY DISSAPOINTED WITH THE SERVICE DURINGOUR CHRISTMAS HOLIDAY YOU HIGH STANDARDS HAVE REALLY DROPPED BELOW AVERAGE I DONT THINK MY FAMILY AND FREINDS WOULD WANT TO EVER STAY AT YOUR HOTEL AGAIN BREAKFAST WAS TERRIBLE HAD TO TAKE OWN BAGGAGE TO ROOMS ROOMS ONLY GOT CLEANED AT ABOUT 3PM EVERYDAY.
Menginap 3 malam pada bulan Desember 2021
Tanggapan dari Jurgen pada tanggal 4 Jan 2022
Good Afternoon, Thank-you for your detailed feedback and comments following your recent stay. I deeply regret your poor experience during your stay and extend my sincere apologies to you and your family. Our brand does not offer the Full English breakfast and porter services you may have enjoyed at the other hotels in our portfolio. Your housekeeping concerns are noted and will be addressed within our team to ensure better efficiency. . Yours truly, Jurgen General Manager

8/10 Bagus

Klaus Peter Fredrik

Traveler bisnis
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Beliggenhed og pris
Menginap 14 malam pada bulan November 2021

10/10 Sangat Bagus

Alex

Bepergian dalam rombongan
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Friendly place to be
Good and nice , Its was a comfort place refreshing your mindset and walkable distance .
Menginap 1 malam pada bulan Agustus 2020

10/10 Sangat Bagus

Caerwyn D

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Our South African holiday
Excellent location Very convenient for Canal Walk Mall
Menginap 2 malam pada bulan Maret 2020
Tanggapan dari Selmarie Visser pada tanggal 20 Mar 2020
Dear Caerwyn Thank you for taking the time to review your stay with us, we are glad you enjoyed the location of the hotel.

8/10 Bagus

J

Traveler bisnis
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
It was good
Menginap 2 malam pada bulan Maret 2020
Tanggapan dari Selmarie pada tanggal 12 Mar 2020
Thank you for taking the time review your experience at the hotel.

8/10 Bagus

Traveler terverifikasi

Traveler bisnis
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Easy Stay
Easy to stay here. Unfussy & clean. Staff are very helpful.
Menginap 1 malam pada bulan Maret 2020
Tanggapan dari Selmarie pada tanggal 12 Mar 2020
Thank you for the kind feedback provided

10/10 Sangat Bagus

John

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Very good
It was an amazing experience, I enjoyed myself
Menginap 1 malam pada bulan Februari 2020
Tanggapan dari Selmarie pada tanggal 5 Mar 2020
Dear John, Thank you for you feedback, we are glad you enjoyed your stay

10/10 Sangat Bagus

Desmond

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Great hotel super close to Canal Walk shopping centre. Breakfast was amazing.
Menginap 2 malam pada bulan Februari 2020
Tanggapan dari Selmarie pada tanggal 5 Mar 2020
Dear Desmond Thank you for you feedback, we are glad you enjoyed your stay

8/10 Bagus

Traveler terverifikasi

Traveler bisnis
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Needs some work on the upkeep
The hotel was a bit noisy, and is looking a bit run down
Menginap 2 malam pada bulan Februari 2020
Tanggapan dari Selmarie pada tanggal 5 Mar 2020
Thank you for taking the time to provide us with some valued feedback.