Hotel kelas atas cocok untuk keluarga ini dekat dari Cape Town International Convention Centre
Manfaatkan sarapan prasmanan gratis, bar tepi kolam renang, dan taman di The Ritz Cape Town. Nikmati makanan di dua restoran yang ada di properti. Tetap terhubung dengan akses Internet nirkabel gratis, dan semua tamu dapat menemukan fasilitas lainnya seperti taman bermain dan layanan penatu/dry cleaning.
Manfaat lainnya termasuk:
Kolam renang outdoor serta cabana, kursi berjemur, dan payung kolam renang
Parkir di properti, antar-jemput kawasan sekitar, dan penitipan anak dengan pengawasan
Penitipan koper, meja pemesanan tur/tiket, dan resepsionis 24 jam
Koran gratis, lift, dan ruang rapat
Fitur kamar
Semua kamar tamu di The Ritz Cape Town memiliki fasilitas seperti layanan kamar 24 jam dan seprai premium, serta fasilitas seperti layanan kamar larut malam dan WiFi gratis.
Manfaat ekstra termasuk:
Shower rainfall, perlengkapan mandi gratis, dan pengering rambut
Televisi dengan saluran TV premium
Ketel listrik, penghangat ruangan, dan setiap hari
Resepsionis di properti akan menyambut tamu saat kedatangan
Informasi yang diberikan oleh properti mungkin diterjemahkan menggunakan sistem terjemahan otomatis
Metode akses
Bellboy atau resepsionis
Hewan peliharaan
Hewan peliharaan tidak diperkenankan masuk
Anak dan tempat tidur tambahan
Anak-anak diperbolehkan
Jenis pembayaran properti
Informasi penting
Fasilitas ekstra opsional
Biaya parkir sendiri: ZAR 60 per hari
Check-out terlambat tersedia dengan biaya (tergantung ketersediaan)
Daftar di atas mungkin tidak lengkap. Biaya dan deposit mungkin belum mencakup pajak dan dapat berubah tanpa pemberitahuan sebelumnya.
Anda harus tahu
Biaya penambahan orang dapat berlaku dan berbeda-beda menurut kebijakan properti
Tanda pengenal berfoto yang dikeluarkan oleh pemerintah dan kartu kredit, kartu debit, atau deposit uang tunai diperlukan saat check-in untuk biaya tidak terduga
Pemenuhan permintaan khusus bergantung pada ketersediaan sewaktu check-in dan mungkin menimbulkan biaya tambahan; permintaan khusus tidak dapat dijamin
Properti ini menerima kartu kredit
Kamar bebas bising tidak dapat dijamin
Harap diperhatikan bahwa norma budaya dan kebijakan tamu dapat berbeda berdasarkan negara dan properti; kebijakan yang tercantum disediakan oleh properti
Perlu diketahui
Properti ini memiliki kamar yang terhubung atau bersebelahan, yang bergantung pada ketersediaan dan bisa diminta dengan menghubungi properti secara langsung menggunakan nomor telepon pada konfirmasi pemesanan
Pertanyaan umum
Apakah The Ritz Cape Town memiliki kolam renang?
Ya, properti ini dilengkapi kolam renang outdoor.
Apakah The Ritz Cape Town ramah hewan peliharaan?
Tidak, hewan peliharaan tidak diperkenankan masuk di properti ini.
Berapa biaya parkir di The Ritz Cape Town?
Parkir mandiri tersedia dengan biaya ZAR 60 per hari. Parkir jangka panjang tersedia dengan biaya.Persediaan tempat terbatas.
Pukul berapa check-in di The Ritz Cape Town?
Batas waktu check-in pukul: kapan saja.
Pukul berapa check-out di The Ritz Cape Town?
Check-out pada pukul 11.00.Check-out lebih akhir tersedia dengan biaya (tergantung ketersediaan).
Di mana lokasi The Ritz Cape Town?
Hotel Cape Town yang cocok bagi keluarga ini menawarkan lokasi di tepi samudra, hanya 10 menit jalan kaki dari Sea Point Promenade dan Taman Nasional Gunung Meja. Pantai Milton dan Green Point Park juga hanya 15 menit.
Dapatkah saya membatalkan reservasi di secara gratis dan menerima refund penuh?
Ya, properti ini menawarkan pembatalan gratis untuk harga kamar tertentu, karena fleksibilitas itu penting! Baca kebijakan pembatalan properti di situs web kami untuk detail selengkapnya tentang pengecualian atau persyaratannya.
Ulasan
Ulasan
6,8
Semua ulasan yang ditampilkan berasal dari pengalaman tamu yang nyata. Hanya traveler yang telah memesan penginapan dengan kami yang dapat mengirimkan ulasan. Kami memverifikasi ulasan sesuai dengan panduan kami dan memublikasikan semua ulasan, baik itu positif maupun negatif.Informasi selengkapnyaTerbuka di jendela baru
We spent a couple of days in Cape Town and the Ritz was the perfect home base. The interior is very nice and the team extremely friendly.
Kon
Menginap 5 malam pada bulan Mei 2018
Terverifikasi
6/10 Medioker
Isabella
14 Mei 2018
Disukai: Staf & layanan, kenyamanan kamar
Café ruim e concierge desonesto
O quarto era muito confortável, porém o café da manhã deixa muito a desejar. Além de ser confuso e muito demorado. Eles nos dão um cardápio com poucas opções, e em todas as vezes ficamos aguardando mais de 30 minutos pela espera do prato. Sendo que o hotel estava totalmente vazio. Além disso sempre vinha faltando algo no prato.
Além disso, o concierge não é honesto, seu nome é Sadick. Eu e meu marido solicitamos um táxi pois iríamos conhecer um restaurante bem famoso chamado Mama África, pedimos ao hotel que solicitasse o táxi. Enquanto aguardávamos o concierge Sadick veio em nossa direção se apresentou e perguntou onde íamos. Explicamos e ele nos disse com toda a certeza que o restaurante havia falido e nos indicou um outro. No momento ficamos satisfeitos pela ajuda. Porém quando chegamos ao outro restaurante o “taxista” amigo do concierge nos cobrou R200 de uma corrida que normalmente era R35. Além disso descobrimos dias depois que o restaurante que queríamos ir ainda estava aberto. Ele é desonesto e trapaceiro.
We stayed at the newly revamped hotel for two weeks and loved our stay. After an initial problem with our room, we were instantly upgraded to a large room with a breathtaking view of Lion's Head and the sea. The staff at The Ritz are simply wonderful! They are all friendly and helpful, always greeting us with a smile. The breakfast buffet was good, with eggs made to order and a good selection of other items. The hotel is one block from the Promenade where we enjoyed walking. There is a large choice of restaurants within walking distance and the area is safe. We did not take advantage of the revolving restaurant, but the views from up there were stunning! We would definitely stay at The Ritz again!
Cheryl
Menginap 14 malam pada bulan Maret 2018
Terverifikasi
8/10 Bagus
Johana
7 Apr 2018
Disukai: Staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Satisfactoria lo hizo posible la gerente de turno, muy amable su atencion y preocupacion.
Johana
Terverifikasi
2/10 Sangat Buruk
Lisa
1 Apr 2018
Tidak Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
DO NOT STAY HERE, THEFT!!
Went to dinner, returned to room and realized I need to buy water because there was none stocked in my room. Made the misteak of leaving my purse under the TV for 15 minutes while I went downstairs. During that time someone entered my room to drop off a “complimentary” dessert tray. Cute right? Wrong! Discovered several hundred US dollars went missing! Immediately reported it to manager on duty, he could have cared less and told me he couldn’t go around accusing people and that he would alert the morning manager. Upon check out the next morning nobody knew of the situation and there was no follow up even a month after! Why are they entering rooms late at night and doing nothing about stolen money? This place is weird and shady. Lesson learned don’t drop your guard for even a second. STAY FAR AWAY FROM THE RITZ...
The Ritsz hade en fantastisk service, personalen hjälpte oss med restaurangbokningar, tips på aktiviteter, kollade vädret och var väldigt om sig och kring sig för oss.
Madeleine
Terverifikasi
4/10 Buruk
Traveler terverifikasi
19 Mar 2018
Disukai: Kebersihan
Tidak Disukai: Staf & layanan
Newly renovated Ritz misses the mark
No hairdryer, no robes, no slippers, hard pillows with no pillow choices, extractor not functioning in the bathroom, small bottled water only for 1 provided and 45 minutes to get room service to rectify after phoning multiple times made our stay very disappointing for a hotel that has been newly renovated, but has missed the mark. Fine details to the renovation like leaving the old brown covering inside the lift doors, badly covered passage walls / finishes and unfinished areas on the restaurant level makes one feel that the decoration upgrade was done as cheaply as possible. The staff in the restaurant were friendly and did ask how was our stay, but more needs to be done to tell guests that you can order a cooked breakfast, as the food variety on display was minimal.
Pity, because the past reviews online has been shocking, but we though that things would have dramatically changed due to a "complete renovation". A lot more work and attention to detail needed. Nice pool area though.
Sadick is an outstanding concierge. he was very attentive to all our needs and went above and beyond to make sure all needs were met. He greeted us every morning with a warm and inviting greeting. The Restaurant and Bar staff was awesome, the Manager was informed that I was lactose intolerant, he immediately walked to the local store and bought soy milk that would last my entire stay. The staff at the revolving restaurant were excellent, specially our waitress. South Africa was on our bucket list, however, our experience, because of the staff, has turned it into a place we will visit again.
Berkis
Menginap 5 malam pada bulan Februari 2018
Terverifikasi
2/10 Sangat Buruk
Monti
2 Mar 2018
Tidak Disukai: Kebersihan, staf & layanan, kenyamanan kamar
Money stolen from my room
Safety box was not functional upon my arrival. My mistake, I left my money inside my luggage.
Unfortunately housekeeping stole money out of my bags.
The next day I informed Reception and asked them NOT to let anyone into my room.
However when I came back at night the room was cleaned and housekeeping has been there again despite my earlier note.
Stay there at your own risk.
Only there for one day & night, Inside building works where noisy. Safe in room you could just pick up and walk out with it. Unfortunate couldn’t use pool due to drought & rain
Renovering genomförd med lite fuskhantverk. Men väldigt fint och trevlig serviceminded personal. Väldigt fin frukost, restaurang och poolbar.
Oscar
Menginap 2 malam pada bulan Februari 2018
Terverifikasi
6/10 Medioker
Traveler terverifikasi
7 Jan 2018
Disukai: Kebersihan, kondisi & fasilitas properti
Does not quite live up to expectations.
Fridge was installed during the stay(!); no information material available; not possible to borrow an iron; unwelcoming lobby; quite friendly staff; room very small; bathroom with see-through glass wall (please stop this nuisance; it's spreading); fantastic views; food ok and not overly priced; grocery shop + pharmacy nearby; charged twice for the same dinner. No chance to experience the top-floor restaurant - spaces should really be kept open exclusively for guests - and it seems the pool was available to members of the general public, if so, it's highly unsuitable. It's small enough as it is.
Traveler terverifikasi
Menginap 4 malam pada bulan Desember 2017
Terverifikasi
2/10 Sangat Buruk
bassey
23 Des 2017
Disukai: Kebersihan
Tidak Disukai: Kondisi & fasilitas properti, kenyamanan kamar
Must read about hotel
This is by far the most disappointing Hotel I have ever been to in my life!!! And I have traveled the world.
1. The hotel is undergoing renovation which cause a terrible nuisance.
2. The room service is extremely poor. If you are expecting the normal room service in a room, don’t bother.
3. My first day at the restaurant, they served a stale salmon. Because there aren’t as much guest in the hotel, the quality of food is in question.
5. There is only one functional elevator in the hotel. One day, I had to walk down the stairs from the 15th floor because the elevator wasn’t working.
6. To crown it all, there wasn’t hot water in the room. I was unable to take a shower for two days because of this.
7. The hotel room is actually nice and it is cleaned regularly obviously because there isn’t traffic in the hotel.
8. The staff at the hotel are quite non-challant, you could wait up to 30mins before any one attends to you in your room.
9. Overall, don’t stay in this hotel as it is undergoing renovation which have reduced the functionality of the rooms.
bassey
Menginap 3 malam pada bulan Desember 2017
Terverifikasi
2/10 Sangat Buruk
Traveler terverifikasi
28 Nov 2016
Tidak Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
They really don't care about the customer.
First the hotel is close under construction and nobody contacted me telling me that, so I arrived from the airport and they were not receiving customers. They sent me to a far away "hotel" really bad taking advantage because I'm sure they paid very little for that place Where I was ROBBED while I was out!
If Ritz really care about their customers they would contact you first or they would put you in a better/safe place NOT in a chipper place so they could have more profit on top!
Hotel bem localizado, atualmente em reforma mas não comprometendo a estadia .... Quartos limpos e confortáveis. Próximo à ampla rede de restaurantes e comércio ao redor. Recepção bem atenciosa.
From our arrival, through to our departure, we had a positive experience. No complaints.
Our room on the 19th floor gave us wonderful views. The dual aspect room meant that we could see sunrise and sunset.
Our double room had recently been renovated, and was very acceptable. Some floors were still being renovated, and two of the four lifts were reserved for contractors. This was very well managed and we did not experience any inconvenience.
Excellent service with wonderful friendly staff. Although the towels were old it was crisp and clean. I would love to have a comfortable chair in the room where you can sit especially if you stay for longer than a week.
It was a great stay I have stayed at many places and the Ritz is top of my list I saw reviews of the place and I might add its so not true the staff the atmosphere the food everything was absolutely amazing.
kashiefa
Terverifikasi
4/10 Buruk
Traveler terverifikasi
16 Apr 2016
Disukai: Staf & layanan
Tidak Disukai: Kebersihan, kondisi & fasilitas properti
Great staff
The Hotel is old,but the staff that works there are great!They are super friendly and helpful!
Traveler terverifikasi
Terverifikasi
6/10 Medioker
C
7 Apr 2016
Tidak Disukai: Kebersihan, kenyamanan kamar
The first day the room was not good at it was damp the carpet was smelling and its was so small for 4 adults also their cupboards was full od dust we complained and they moved us to another room its better than that nice view but the problem we had is when we woked up on Monday Morning and the water was cold.Also their room has no twin plugs we had to go and buy for ourselves to able to charge our phones
C
Terverifikasi
6/10 Medioker
Vuyiseka
6 Apr 2016
Disukai: Staf & layanan
Rejuvenating
We enjoyed our stay and had lots of fun together. Though the rooms weren't really up to our standards, the staff were amazing.
Vuyiseka
Terverifikasi
4/10 Buruk
Traveler terverifikasi
2 Apr 2016
Tidak Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
insatisfaction
hôtel très vétuste, gros probleme d humidité, d isolation et d insonorisation dans les chambres.cadre peu agréable en dépit d une bonne implantation géographique (vue mer,montagne)
Traveler terverifikasi
Terverifikasi
6/10 Medioker
Traveler terverifikasi
29 Mar 2016
Disukai: Staf & layanan
Tidak Disukai: Kenyamanan kamar
Enkelt nat - af nød.
Da en anden booking var glippet måtte vi finde et hotel i al hast - Ritz havde plads til to voksne og to børn.
Vi boede der kun en nat. Hotellet er af ældre dato og derfor ret nedslidt. Internettet fungerer dårligt og ligeledes elevatorerne hvilket er irriterende når man bor på 12. Etage. Personalet var meget behjælpelige og medvirkede til at vores ophold blev ok trods de uheldige omstændigheder.