"The location is great. Good walking distance to Legoland. I love the family pool and splash pad. I think it was a good value for your money especially considering they have two bedroom suites. The staff was also amazing. Shoutout Gilbert & Rose. What was lacking is the condition of the property itself. The floors in our suite were some sort of laminate plank that were coming up all over the place. That could pose a pretty significant safety hazard. I also have to mention that when I first arrived, I was assigned to a room that a family was already in. I walked in the door to find them and all of their stuff inside. It was really awkward and concerning, but the staff handled it very well in my opinion. Hopefully the family who I walked in on felt the same way.
There was construction underway, one of the elevators was down, and the bridge across the middle of the property was kind of sketchy.
The food from Karl Strauss was not good. We also ordered beers several times and they were all pretty good and arrived to the room quickly. Again, I think the staff was great. The cooking supplies in the room was awesome. I do recommend if you aren’t worried so much about the condition of the property-needing a significant renovation.
It’s up in the air if I would stay there again or not.
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