6/10 Cukup Baik
Marylena
Bepergian bersama keluarga dan anak
25 Jan 2026
Disukai: Kebersihan, kondisi & fasilitas properti
We have stayed here 3 times and this last time the food at every location was extremely disappointing. Breakfast buffet that is included was constantly running out of fresh food and we were there at 8:30 am, not at closing time. The orange juice tasted like water with a slight orange color. Coffee was empty twice. Went to dinner at the castle(6:30pm) and everything was out, we had the last piece of salmon. Got the salmon and looked like it sat out for hours. So rubbery and dry. It was both my sons birthday celebrations and asked if they could do something for them. The waitress said you can order a dessert from the menu. I asked if they provided anything and she hesitated before saying "well we provide a cookie but we might be out'" they came out with one cookie for both, but before we noticed, they took my 5 yr old sons food (1/4 had been eaten) without asking. He was quite upset and waitress just brushed it off like well I didn't take it, someone else did. Lacked the hospitality we were used to and the food was microwave/heat lamp style. We probably won't be making it again unfortunately.
Marylena
Menginap 2 malam pada bulan Januari 2026
