6/10 Cukup Baik
Lior
Bepergian bersama teman
7 Mei 2026
Disukai: Kebersihan, fasilitas, kondisi & fasilitas properti
Tidak Disukai: Staf & layanan
Stayed here for one night and overall this is definitely one of the better Motel 6 locations I’ve visited. You can tell this property has to maintain a higher standard because of the Carlsbad area and location near the coast.
The room was clean, the king bed was comfortable, and the overall property felt well maintained compared to many other Motel 6 locations. Parking was easy, the location right off I-5 was very convenient, and despite being close to the freeway the noise level was manageable. The pool area was also surprisingly nice, and the lobby/check-in area looked modern and organized.
However, my experience with the staff was mixed. The employee who checked me in was not very welcoming and barely acknowledged me. A simple greeting and a friendlier attitude would have made a much better first impression.
The bigger issue happened later at the pool area. I was sitting by the pool in the evening talking on the phone, and apparently someone locked the pool gate after 8 PM without checking if any guests were still inside. I ended up locked inside the pool area and had to climb over the fence to get out. Basic hospitality would be politely informing guests that the pool is closing instead of silently locking the gate while someone is still there.
Overall, the property itself is above average for the brand, but the customer service experience could definitely be improved.
Lior
Menginap 1 malam pada bulan Mei 2026