Carlton Hills hotel guide. Hilton Hotels hotel in Carlton Hills, Santee

"The manager, Zoe, when out of her way to make our stay amazing. Excellent customer service across the board… and a great location too!"

"Tones of issues. Room was in very poor condition. Cracks and issues with the shower and sink, big broken holes and cracks in the AC unit. Bed quality was like sleeping on the ground with a thin sheet. Room felt like they tried to make a prison cell look nice but failed. Areas outside of room had trash all over and was super run down. They even tried to put us in a room that we never booked and they still ended up not putting us in a room we booked. Staff was just nasty to us and didn’t care about any of the concerns we had. What they advertised was far from what you really got or saw. Never ever would recommend anyone here and highly suggest black listing them. Price also did not match how bad it was. We ended up moving hotels after only being in the room for an hour. "

"Great place for short trip"

"Check-In was a breeze. the staff was top notch. extremely helpful and kind. the room was clean and well stocked. beds were very comfortable. they have a bar there that serves males. the bartender was incredible breakfast which is only $20 was exceptional buffet. I enjoyed my stay very much and this will be my go-to hotel in San Diego"

"My stay was one night but it was good. Parking, staff and room."

"It was a nice stay"

"It was an okay stay."

"👍"

"Paradise Point was the perfect resort for our vacation in San Diego. Loved the resort amenities like adults only pool, spa (massage was excellent) multiple pools, access to bay, mini golf and cafe by the water. Rooms are spacious and quiet. My cousin and I were very comfortable and relaxed during our week stay here. Staff was very helpful and friendly. Only issue we had was when we checked in to the hotel on a Saturday there wasn’t enough bell people working and we had to wait about 25 minutes to get our stored luggage back and transport to our room around 4pm (when rooms become available). Other than that minor issue no complaints. Would recommend this resort to family and friends visiting San Diego."