Lounge lobi

Ulasan untuk Holiday Inn Express & Suites Carrollton West, an IHG Hotel

2.5 out of 5

Ulasan

9,0

Luar biasa

Penilaian 10 - Sangat Bagus. 268 dari 386 ulasan" "
Penilaian 8 - Bagus. 75 dari 386 ulasan" "
Penilaian 6 - Cukup Baik. 20 dari 386 ulasan" "
Penilaian 4 - Buruk. 8 dari 386 ulasan" "
Penilaian 2 - Sangat Buruk. 15 dari 386 ulasan" "

9,4/10

Kebersihan

9,2/10

Staf & layanan

8,8/10

Fasilitas

9,4/10

Kondisi & fasilitas properti

9,0/10

Ramah lingkungan

Ulasan

10/10 Sangat Bagus

Claudia

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Amazing place!
Menginap 2 malam pada bulan Mei 2024

10/10 Sangat Bagus

tonia

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Menginap 3 malam pada bulan Mei 2024

8/10 Bagus

Jason

Menginap 1 malam pada bulan April 2024

10/10 Sangat Bagus

Patricia A, JONESBORO

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Menginap 2 malam pada bulan April 2024

10/10 Sangat Bagus

april

Bepergian bersama teman
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Fast check in, clean room and nice shower
Menginap 1 malam pada bulan April 2024
Tanggapan dari General Manager pada tanggal 30 Apr 2024
Thank you for taking the time to tell us about your experience at Holiday Inn Express CARROLLTON WEST.Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.Again, thank you for choosing Holiday Inn Express, and if I can be of assistance to you, please contact me directly at 770-809-7100 Sincerely,Shinette Hammock General Manager 770-809-7100

4/10 Buruk

Robert

Bepergian bersama keluarga
Tidak Disukai: Kebersihan, kondisi & fasilitas properti
Outdated inside
Menginap 1 malam pada bulan April 2024
Tanggapan dari General Manager pada tanggal 11 Apr 2024
Hello Robert, I apologize that your last stay was not up to par and that our interior décor feels outdated. We are geared to have start a light renovation in May of this year and hope that you will visit again soon and have a better experience.

10/10 Sangat Bagus

Kaylee

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Very nice stay
Menginap 1 malam pada bulan Maret 2024
Tanggapan dari General Manager pada tanggal 11 Apr 2024
Thank you for you recent feedback

10/10 Sangat Bagus

Stefanie

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
As always, the staff was very friendly and welcoming.
Menginap 3 malam pada bulan Maret 2024
Tanggapan dari General Manager pada tanggal 11 Apr 2024
Thank you for your recent feedback.

10/10 Sangat Bagus

Tabatha

Traveler bisnis
Disukai: Kebersihan, fasilitas, kondisi & fasilitas properti
Very clean, convenient to shopping and dining. Because my room wasn’t ready, I was upgraded to a suite. Will definitely stay again and recommend.
Tanggapan dari General Manager pada tanggal 11 Apr 2024
Thank you for your recent feedback.

10/10 Sangat Bagus

Amy

Traveler bisnis
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
The hotel was clean and the staff was friendly
Menginap 1 malam pada bulan Maret 2024
Tanggapan dari General Manager pada tanggal 11 Apr 2024
Thank you for your recent feedback.

2/10 Sangat Buruk

Amanda

Traveler bisnis
Disukai: Staf & layanan
Tidak Disukai: Kebersihan, kondisi & fasilitas properti
The heating and ac unit was loud and came off and on every six minutes. I didn’t sleep. Also, bug in the bathroom.
Menginap 1 malam pada bulan Februari 2024
Tanggapan dari Alyssa pada tanggal 23 Feb 2024
Thank you for taking the time to tell us about your experience with the Holiday Inn Express &Suites- Carrollton. We do apologize for not meeting your expectations and any inconveniences caused during your stay from the loud air conditioning unit. We do take your feedback very serious and will use this to ensure a better experience for future guests. Again, thank you for choosing the Holiday Inn Express.

10/10 Sangat Bagus

Shaquonna

Bepergian bersama teman
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Menginap 1 malam pada bulan Februari 2024
Tanggapan dari General Manager pada tanggal 1 Mar 2024
Thank you for your recent feedback

10/10 Sangat Bagus

Dakota

Traveler bisnis
Disukai: Staf & layanan, fasilitas, kondisi & fasilitas properti
Its location was eveeything i needed store,food,clothes etc...
Menginap 2 malam pada bulan Februari 2024
Tanggapan dari General Manager pada tanggal 1 Mar 2024
Hello Dakota, We hope to have the pleasure to host you again in the near future.

10/10 Sangat Bagus

Heather

Menginap 1 malam pada bulan Januari 2024
Tanggapan dari Alyssa pada tanggal 23 Feb 2024
Thank you for choosing the Holiday Inn Express & Suites- Carrollton.

10/10 Sangat Bagus

John

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Menginap 3 malam pada bulan Januari 2024
Tanggapan dari Alyssa pada tanggal 23 Feb 2024
Thank you for choosing the Holiday Inn Express & Suites- Carrollton.

10/10 Sangat Bagus

Amey

Bepergian bersama teman
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Good, clean, Holiday Inn never disappoints.
Menginap 4 malam pada bulan Januari 2024
Tanggapan dari Alyssa pada tanggal 23 Feb 2024
Thank you for staying at the Holiday Inn Express & Suites-Carrollton. We hope to see you again soon.

8/10 Bagus

John

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Menginap 2 malam pada bulan Januari 2024
Tanggapan dari Alyssa pada tanggal 23 Feb 2024
Thank you for choosing the Holiday Inn Express & Suites-Carrollton

10/10 Sangat Bagus

Jamey

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Excellent
Excellent hotel, great location, walk to restaurants, clean and friendly staff.
Menginap 3 malam pada bulan Desember 2023

10/10 Sangat Bagus

David

Bepergian bersama teman
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Very nice hotel. Clean with a new feeling. The shower is great, with top shelf brands of bottles of body wash, shampoo, and conditioner, mounted on the shower wall; a very nice idea. Nice refrigerator, Keurig coffee maker, with Green Mountain coffee pods, both regular and decaf, and the same for the supplies tea bags. Friendly staff, with several "Merry Christmas" greetings when we would meet in the lobby or hallways. Nice, firm bed, very comfortable with great smooth and clean bed linens. I'd not hesitate to stay again.
Menginap 1 malam pada bulan Desember 2023
Tanggapan dari Alyssa pada tanggal 23 Feb 2024
Thank you for choosing the Holiday Inn Express & Suites-Carrollton. We are very happy to know that you enjoyed your stay with us especially the room amenities. We hope to serve you again in the future.

2/10 Sangat Buruk

Keith

Traveler bisnis, Bepergian bersama keluarga
Disukai: Kebersihan, kondisi & fasilitas properti
Tidak Disukai: Fasilitas
I reserved a wheelchair access with walk-in shower. I got a standard double queen room. The door couldn't possibly be operated by a wheel chair bound person. I arrived at 3 pm and they said their wheelchair access room was occupied. It's bait and switch.
Menginap 1 malam pada bulan Desember 2023
Tanggapan dari Alyssa pada tanggal 22 Des 2023
Thank you for taking the time to tell us about your experience at the Holiday Inn Express & Suites- Carrollton West. We do apologize for not meeting your standards, unfortunately, we only have one roll in shower at our hotel. We try our best to accommodate all of our guests. We do appreciate your feedback and will use it to make the necessary changes to our property to ensure a better experience for future guests. We hope that you will give us another opportunity to serve you and thank you for choosing to stay with us.

8/10 Bagus

John

Tanggapan dari General Manager pada tanggal 1 Mar 2024
Hello John, Thank you for your recent feedback.

10/10 Sangat Bagus

Poarche

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Menginap 1 malam pada bulan Desember 2023

6/10 Cukup Baik

John E.

Bepergian bersama keluarga
Disukai: Kebersihan, kondisi & fasilitas properti
Menginap 3 malam pada bulan Desember 2023

10/10 Sangat Bagus

carla

Traveler bisnis
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Menginap 1 malam pada bulan Desember 2023

10/10 Sangat Bagus

Veronica

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Everything was great.
Menginap 1 malam pada bulan Desember 2023
Tanggapan dari Alyssa pada tanggal 7 Des 2023
Thank you for staying at the Holiday Inn Express & Suites- Carrollton. We hope to serve you again in the future.

10/10 Sangat Bagus

William

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Breakfast was great.
Menginap 3 malam pada bulan November 2023
Tanggapan dari Alyssa pada tanggal 21 Nov 2023
Thank you for staying at the Holiday Inn Express & Suites- Carrollton. We are happy to know that you enjoyed our complimentary breakfast bar. We hope that you will stay us again in the future.

6/10 Cukup Baik

Kathleen A

Menginap 2 malam pada bulan November 2023

10/10 Sangat Bagus

Megan

Bepergian bersama teman
Disukai: Staf & layanan, fasilitas, kondisi & fasilitas properti
Our front desk lady, when we first checked in one day (one) was amazing she needs a raise.. even when we got back from our visit with friends she said welcome back guys, very sweet went out out her way for us on our stay she is a keeper… I just wish I could have remembered her name. Breakfast was perfect 10/10 The whole stay was 10/10 and we will be back!!
Menginap 2 malam pada bulan November 2023
Tanggapan dari Alyssa pada tanggal 21 Nov 2023
Thank you for choosing to stay at the Holiday Inn Express & Suites-Carrollton. We take pride in exceeding our guests expectations by providing exceptional service. We are happy to know that you had a pleasant experience with us. We hope that you will give us the opportunity to serve you again in the future.

8/10 Bagus

albert

Traveler bisnis
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Menginap 1 malam pada bulan November 2023

10/10 Sangat Bagus

Brady

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Very clean. Takes cleaning very serious.
Menginap 1 malam pada bulan November 2023
Tanggapan dari Alyssa pada tanggal 11 Nov 2023
Thank you for taking the time to tell us about your experience at the Holiday Inn Express & Suites-Carrollton. We are certainly committed to high levels of cleanliness. We hope that you will give us the opportunity to serve you again in the future. Thank you for choosing to stay with us.

10/10 Sangat Bagus

Anthony

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Menginap 4 malam pada bulan November 2023

10/10 Sangat Bagus

Harry

Traveler bisnis
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Menginap 1 malam pada bulan November 2023

10/10 Sangat Bagus

Delores A, Louisville

Menginap 2 malam pada bulan Oktober 2023

10/10 Sangat Bagus

Colleen

Menginap 1 malam pada bulan November 2023

8/10 Bagus

Mark

Traveler bisnis
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Everything was great except the noise. Clean and Friendly the staff very friendly and helpful. The noise from the other rooms and hallway was very loud.
Menginap 1 malam pada bulan November 2023
Tanggapan dari Alyssa pada tanggal 3 Nov 2023
Thank you for taking the time to tell us about your experience with the Holiday Inn Express & Suites- Carrollton West. We take feedback very seriously and we will certainly use it to incorporate a better experience for future guests. Again, thank you for choosing the Holiday Inn Express & Suites- Carrollton.

10/10 Sangat Bagus

eugenia K

Menginap 3 malam pada bulan Oktober 2023

10/10 Sangat Bagus

Traveler terverifikasi

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Mr.
Stay was great. Property was very well kept. Only complaint was the A/C unit was kind of loud so we had to adjust the temperature to not disturb our sleep.
Menginap 1 malam pada bulan Oktober 2023
Tanggapan dari Alyssa pada tanggal 22 Okt 2023
Thank you for choosing to stay at the Holiday Inn Express & Suites-Carrollton. We are happy to know your stay was comfortable, thank you for your feedback, we certainly hope to get another opportunity to serve you again in the future.

10/10 Sangat Bagus

Leslie

Bepergian dalam rombongan, Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Wedding Weekend
I received exceptional service from planning to checkout for my guests for my daughter's wedding weekend. Laverne at the beginning getting all of us rooms on the same floor and organizing all my multiple reservations and the Ashley (I hope that's her name) for getting us all checked in and taking care of us during our stay. Excellent service and stay
Menginap 1 malam pada bulan Oktober 2023
Tanggapan dari Alyssa pada tanggal 12 Okt 2023
Thank you for staying at the Holiday Inn Express & Suites-Carrollton. We are happy to know that your stay with us was enjoyable. We appreciate your positive feedback and hope to serve you again in the future.

10/10 Sangat Bagus

Elito

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Comfy beds
Menginap 1 malam pada bulan September 2023
Tanggapan dari Alyssa pada tanggal 12 Okt 2023
Thank you for staying at the Holiday Inn Express & Suites- Carrollton. We hope you give us the opportunity to serve you again in the future.

10/10 Sangat Bagus

Richard

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Excellent
Blinds in bedroom were remote control and not working properly. But still rate 5 star. Receptionist/front desk was excellent 5/19/23 abt 5 pm We travel a lot and stay only at nicer hotels: will stay here again
Menginap 1 malam pada bulan September 2023
Tanggapan dari Alyssa pada tanggal 12 Okt 2023
Thank you for staying with us at the Holiday Inn Express & Suites- Carrollton West. We take pride in exceeding our guest's expectations by delivering exceptional service to all of our guests. We look forward to serving you again in the future. Thank you!

8/10 Bagus

Camillia, Douglasville

Bepergian bersama teman
Disukai: Staf & layanan, kondisi & fasilitas properti
There is pink mold in the corners of the shower and funky stains that look like dried pasta sauce on the carpet. Overall it was a good stay.
Menginap 1 malam pada bulan September 2023
Tanggapan dari Alyssa pada tanggal 18 Sep 2023
Thank you for staying at the Holiday Inn Express & Suite- Carrollton. We are committed to high levels of cleanliness and we would like to apologize for not meeting your standards. We take feedback very serious and will definitely use this to ensure a better stay for the future. Again thank you staying with us.

10/10 Sangat Bagus

Patricia

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Nice hotel. Would be there again.
The hotel was nice, new, the breakfast was reasonable.
Menginap 1 malam pada bulan September 2023
Tanggapan dari Alyssa pada tanggal 18 Sep 2023
Thank you for staying at the Holiday Inn Express & Suites, we look forward to seeing you again!

10/10 Sangat Bagus

Francoise

Menginap 7 malam pada bulan September 2023
Tanggapan dari Alyssa pada tanggal 2 Okt 2023
Thank you for choosing to stay at the Holiday Inn Express & Suites- Carrollton.

8/10 Bagus

Paige

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Menginap 1 malam pada bulan September 2023
Tanggapan dari Alyssa pada tanggal 2 Okt 2023
Thank you for choosing to stay at the Holiday Inn Express & Suites- Carrollton.

8/10 Bagus

Thomas

Menginap 1 malam pada bulan September 2023
Tanggapan dari Alyssa pada tanggal 2 Okt 2023
Thank you for choosing to stay at the Holiday Inn Express & Suites- Carrollton.

8/10 Bagus

herman

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Menginap 1 malam pada bulan September 2023
Tanggapan dari Alyssa pada tanggal 2 Okt 2023
Thank you for choosing to stay at the Holiday Inn Express & Suites- Carrollton.

10/10 Sangat Bagus

Rafael

Menginap 2 malam pada bulan Agustus 2023
Tanggapan dari Alyssa pada tanggal 2 Okt 2023
Thank you for choosing to stay at the Holiday Inn Express & Suites- Carrollton.

10/10 Sangat Bagus

Madison

Menginap 3 malam pada bulan Agustus 2023
Tanggapan dari Alyssa pada tanggal 2 Okt 2023
Thank you for choosing to stay at the Holiday Inn Express & Suites- Carrollton.

10/10 Sangat Bagus

William, Marysville

Traveler bisnis
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Very clean room, good breakfast
Menginap 5 malam pada bulan Agustus 2023
Tanggapan dari Alyssa pada tanggal 3 Sep 2023
Thank you staying at the Holiday Inn Express & Suites-Carrollton. Please come back and see us!

10/10 Sangat Bagus

Ana

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Muy bien excelente el personal de recepcion muy amables
Menginap 6 malam pada bulan Agustus 2023
Tanggapan dari Alyssa pada tanggal 1 Sep 2023
Thank you for staying at the Holiday Inn Express-Carrollton. We appreciate the great feedback, we will continue to provide exceptional service to our guests and we hope that you will give us the opportunity to serve you again. Again thank you.