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Ulasan untuk Balcones de Alheli Hotel

3 out of 5
Balcones de Alheli Hotel
Calle del Porvenir, con calle Vicente Garcia #6-17, Cartagena, Bolivar

Ulasan

7,6

Bagus

Penilaian 10 - Sangat Bagus. 32 dari 100 ulasan" "
Penilaian 8 - Bagus. 41 dari 100 ulasan" "
Penilaian 6 - Cukup Baik. 11 dari 100 ulasan" "
Penilaian 4 - Buruk. 11 dari 100 ulasan" "
Penilaian 2 - Sangat Buruk. 5 dari 100 ulasan" "

8,0/10

Kebersihan

8,0/10

Staf & layanan

7,4/10

Fasilitas

7,2/10

Kondisi & fasilitas properti

Ulasan

8/10 Bagus

SteveUrq, Orlando, Florida

Bepergian bersama teman
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
The location of this hotel in the heart of the Old City is unbeatable. The staff are attentive and very friendly, and all in all we really enjoyed our stay.
Menginap 7 malam pada bulan Maret 2020

8/10 Bagus

Traveler terverifikasi

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Menginap 1 malam pada bulan Maret 2020
Tanggapan dari Balcones de Alhelí pada tanggal 12 Mar 2020
¡Gracias por su valoración!

8/10 Bagus

Juan Jose

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, kenyamanan kamar
Muy bien el hotelero no se puede descansar denoche
El hotel está muy bien situado, en pleno centro, a un paso de todo. El desayuno está bastante bien, fruta, zumos ,etc. Lo mejor, el personal, muy amable y atento a muestras necesidades. Sin embargo, tiene un gran problema, y es que está al lado de una discoteca, y de 12 de la noche a 3 de la mañana el ruido es terrible. No pudimos dormir las dos primeras noches y , aunque nos cambiaron a un piso más alto, se seguía escuchando, y es todos los días. No es culpa del hotel, pero no volvería a alojarme por rl ruido que impide descansar.
Menginap 4 malam pada bulan Februari 2020
Tanggapan dari Balcones de Alhelí pada tanggal 12 Mar 2020
Muchas gracias por su valiosa calificación. Sus valoraciones son muy importantes para nuestra continua mejora. Hasta una pronta ocasión.

10/10 Sangat Bagus

Traveler terverifikasi

Disukai: Kebersihan, fasilitas, kondisi & fasilitas properti
Er was wat lawaai in de nacht, vanwege de locatie. Verder was het personeel aan de receptie niet altijd even vriendelijk. De kamer zelf was heel goed
Menginap 7 malam pada bulan Februari 2020
Tanggapan dari Gracias por su valoración pada tanggal 12 Mar 2020
Thank you for your review, your opinion it is important to us, let improve our service. Was a pleasure having you as a guest. See you soon!

8/10 Bagus

Traveler terverifikasi

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Great overall but hard to sleep with all the noise from the street below. Band noises till 330am
Menginap 4 malam pada bulan Februari 2020
Tanggapan dari Balcones de Alhelí pada tanggal 12 Mar 2020
Thank you for your review, your opinion it is important to us, let improve our service. Was a pleasure having you as a guest. See you soon!

10/10 Sangat Bagus

Traveler terverifikasi

Bepergian dalam rombongan
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Location was great . Balcony view was beautiful. Breakfast was good. Can’t complaint. Affordable place to Stay .
Menginap 1 malam pada bulan Februari 2020
Tanggapan dari Balcones de Alhelí pada tanggal 12 Mar 2020
Thank you so much. Your review is so important, let us improve our service. Till a next visit.

8/10 Bagus

Aleksandra

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Świetna lokalizacja, przytulne pokoje i miła obsługa. Śniadanie dobre, natomiast bardzo słaba organizacja podczas śniadania. O wszystko trzeba się upominać, bo nie jest wystawione : cukier, sól, masło, nawet małe łyżeczki i filiżanki. Śniadanie jest do godziny 10:00. Przed 9:00 były końcówki owoców i soków, których juz Panie nie dokładały.
Menginap 2 malam pada bulan Februari 2020
Tanggapan dari Gracias, Equipo Balcones pada tanggal 12 Mar 2020
Thank you for your review, your opinion it is important to us, let improve our service. Was a pleasure having you as a guest. See you soon!

10/10 Sangat Bagus

Osiris

Bepergian dalam rombongan
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Very Clean, Modern, Tall Ceilings, & Confortable
I loved my stay at this hotel, is conveniently placed in the tourist part of Cartagena. the breakfast is good and the rooms are even better. Modern style comfortable beds, Cold and Hot Water, air conditioner plus ceiling fan. Nice size TV and closet space. My room had a great balcony with view of the city. The pool on the rooftop is perfect for sitting and talking. I highly recommend this place to stay. Next door is good cafe and restaurant. Ask for the security safe key at the reception so you can safely store your stuff.
Menginap 1 malam pada bulan Februari 2020
Tanggapan dari Balcones de Alhelí pada tanggal 12 Mar 2020
Thank you for your review, your opinion it is important to us, let improve our service. Was a pleasure having you as a guest. See you soon!

8/10 Bagus

Cindi

Disukai: Kenyamanan kamar
Quaint place
Nice little place. Clean, comfortable bed. A/C worked well. Nothing fancy but would stay here again. Good location...block from Clock Tower, so you are a little further from the noise. Check in was easy. They have a hot breakfast on the roof top that was very good!
Menginap 1 malam pada bulan Januari 2020
Tanggapan dari Balcones de Alhelí pada tanggal 12 Mar 2020
Thank you for your review, your opinion it is important to us, let improve our service. Was a pleasure having you as a guest. See you soon!

10/10 Sangat Bagus

Teresa

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Satisfecha
Excelente ubicación, hermosa vista. Linda habitación. Muy serviciales.
Menginap 1 malam pada bulan Januari 2020
Tanggapan dari Balcones de Alhelí pada tanggal 12 Mar 2020
Muy amable por su valoración, fue un placer haberle servido. Hasta una próxima estadía. Equipo Balcones de Alhelí

8/10 Bagus

Alexandre

Disukai: Kebersihan, kondisi & fasilitas properti
Tidak Disukai: Kenyamanan kamar
Bom, mas a balada vizinha atrapalha...
A localização é incrível, perto de tudo! Porém, um dos pontos mais negativos é que eles são vizinhos de uma balada que fica até de madrugada (a musica é MUITO ALTA). Tivemos um contratempo também no check-in - chegamos um pouco mais cedo, nos permitiram deixar nossas bagagens lá e fomos almoçar, já que o checkin era só 15h. Chegamos as 15h30 e o atendente nos informou que o quarto ainda não estava pronto... Este mesmo atendente no dia também não nos falou que tinha cafe da manhã no hotel, ou seja, só descobrimos que poderíamos tomar café da manhã lá no nosso último dia. A limpeza dos quartos é algo a se parabenizar, assim como o wi-fi que eles disponibilizam.
Menginap 5 malam pada bulan November 2019

6/10 Cukup Baik

Carolina

Disukai: Kebersihan, staf & layanan
Tidak Disukai: Kenyamanan kamar
Comfortable but noisy
Too noisy, we couldn’t sleep!!
Menginap 2 malam pada bulan November 2019

6/10 Cukup Baik

Tatiana

Disukai: Staf & layanan
Tidak Disukai: Kondisi & fasilitas properti, kenyamanan kamar
Cartagena Walled City Hotel
The hotel is in a good location, inside the Walled City of Cartagena - historical part of the city. This is just about all that is good about this hotel. The hotel itself is old and very tired, not a 3 star. There is a disco nearby and after our first night, we asked to change the room. The hotel is small though and they did not have another room available. The reception staff were nice and the guy at the desk offered another hotel nearby that we can move to (part of the same chain). The hotel was called The Ethnic Thematic Hotel, a newer hotel with themed rooms. The room we were offered was very cute - Carnaval de Baranquilla. So we moved and enjoyed the rest of our stay there. The Thematic hotel was even smaller than Balcones and there was not always a person in reception there and alsk we had to go to Balcones for breakfast as Thematic did not have a restaurant, but that was OK, as the hotels were close to one another. The breakfast was quite basic, but OK. I would have not expected more from it anyway. PS. Hotels.com says Check in at Balcones De Alheli is 2pm, but in fact it is 3pm as we had to go away for an hour when we arrived at 2pm and come back later. This needs to be corrected. I attached photos of the Ethnic Thematic Hotel as Balcones de Alheli did not look nice and nothing like the pictures I saw on Hotels.com, so was not worth taking any pics.
Ethnic Thematic Hotel
Ethnic Thematic Hotel
Ethnic Thematic Hotel
Ethnic Thematic Hotel
Menginap 4 malam pada bulan November 2019
Tanggapan dari Hotel Balcones pada tanggal 3 Des 2019
Thank you for share your oppinion with us. We apologize for any inconvenience you had during your stay. We will investigate it to try to solve it.

6/10 Cukup Baik

Traveler terverifikasi

Bepergian bersama teman, Traveler bisnis
Disukai: Staf & layanan
Tidak Disukai: Fasilitas, kondisi & fasilitas properti
For the price the hotel is not in its best shape. Staff its good and professional but hotel conditions are not the best. Rooms need more care. Bathroom is not good. The internet is horrible. Breakfast is ok.
Menginap 1 malam pada bulan Oktober 2019
Tanggapan dari Hotel Balcones de Ahlelí pada tanggal 3 Des 2019
Thank you for share your oppinion with us. We apologize for any inconvenience you had during your stay. We will investigate it to try to solve it.

8/10 Bagus

RAUL

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Menginap 4 malam pada bulan September 2019

10/10 Sangat Bagus

Osiris

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Great, location, clean rooms and friendly staff
The hotel was very clean, the staff was also very accommodating and helpful. Location is perfect for statying right across the street from the wall city. El hotel stubo muy limpio, las attenciones fueron excelentes y acomodantes.
Menginap 1 malam pada bulan Juli 2019

8/10 Bagus

Traveler terverifikasi

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Buena ubicación en el cetro histórico
Excelente ubicación. La terraza es hermosa.
Menginap 1 malam pada bulan Juli 2019

8/10 Bagus

Traveler terverifikasi

Disukai: Kebersihan, staf & layanan
Menginap 1 malam pada bulan Juni 2019

4/10 Buruk

FABIO

Disukai: Kebersihan, staf & layanan, kenyamanan kamar
Tidak Disukai: Kondisi & fasilitas properti
No prestan atencion al cliente
Solicite en la reserva una habitación apartada del ruido ya que iba en viaje de negocios pero no, me dieron una donde se escuchaba ruido por todo lado, y auque insisti varias veces cambio no me prestaron arención.
Menginap 2 malam pada bulan April 2019

10/10 Sangat Bagus

Victoria

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
great hotel with an amazing rooftop view!
Menginap 2 malam pada bulan Desember 2018

4/10 Buruk

William J

Tidak Disukai: Kondisi & fasilitas properti
overpriced, not romantic
At $119 it was overpriced, very convenient location but a small room and smallish bed with no frills. Breakfast fine, but not a good place for a couple and shouldn't cost more than $70
Menginap 1 malam pada bulan Februari 2019

10/10 Sangat Bagus

Roberto

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
cortesia e atençao dos funcionarios, boa localizacçao no centro da cidade com facilidade para todo
Menginap 7 malam pada bulan Februari 2019

6/10 Cukup Baik

Traveler terverifikasi

Disukai: Staf & layanan
Tidak Disukai: Kebersihan, kondisi & fasilitas properti
Spend a few extra bucks and stay somewhere else.
This is basically a glorified hostel. The bathrooms were dirty. Puddle of water around the toilet and main bathroom drain. Walls could use a paint job, no lock on the safe, no iron etc. Shower floors were dirty. Wore my flip flops to shower. The roof top pool was beautiful.
Menginap 1 malam pada bulan Januari 2019

8/10 Bagus

Traveler terverifikasi

Bepergian dalam rombongan
Disukai: Kebersihan, kondisi & fasilitas properti
Great location, walking distance to almost everything and easy to flag taxis when needed
Menginap 3 malam pada bulan Januari 2019

2/10 Sangat Buruk

Traveler terverifikasi

Tidak Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
They oversold the rooms and move me to another hotel
Menginap 2 malam pada bulan Desember 2018

8/10 Bagus

Nayara

Disukai: Staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Menginap 3 malam pada bulan November 2018

8/10 Bagus

Traveler terverifikasi

Bepergian bersama teman, Traveler bisnis
Disukai: Kebersihan, staf & layanan
Its a good enough hotel to stay in the walled city. Price is ok. It’s clean with good staff. Its central to any place inside the walled city. Breakfast options are ok. Could be better.
Menginap 2 malam pada bulan November 2018

10/10 Sangat Bagus

Alceu

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Menginap 7 malam pada bulan Oktober 2018

8/10 Bagus

Traveler terverifikasi

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Me gustó la excelente ubicación y la terraza con muy buena vista. Desayuno es muy bueno pero limitan ciertos platos...
Menginap 1 malam pada bulan Oktober 2018

8/10 Bagus

evandro jose

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Localização e café da manhã extraordinária
Menginap 7 malam pada bulan Oktober 2018

2/10 Sangat Buruk

JA

Tidak Disukai: Kebersihan, kondisi & fasilitas properti, kenyamanan kamar
Not worth it, you will pay for the location
This hotel was way below expectations. Indeed is in a great location but definitely not good. Bed is not good quality and very uncomfortable. The shower has no hot water. The roof top and breakfast are not as good as the pictures. I don’t recommend it.
Menginap 1 malam pada bulan Agustus 2018

8/10 Bagus

jose carlos

Disukai: Staf & layanan, kenyamanan kamar
agradável
bem localizado; estrutura satisfatória, embora as janelas sejam do tipo "anti ruído" não foram capazes de abafar completamente o barulho dos estabelecimentos vizinhos.
Menginap 4 malam pada bulan Juli 2018
Tanggapan dari Anyelith Bolivar pada tanggal 14 Sep 2018
Estimado Jose Muchas Gracias por darnos la oportunidad de atenderle y por habernos elegido para compartir con usted su estadía en Cartagena. Evaluaciones positivas como las suyas nos motivan cada día a seguir entregando todos nuestros esfuerzos, mejorar continuamente nuestro proceso y garantizarle que durante su estadía se sienta como en familia.

6/10 Cukup Baik

Eriana, Miami, FL

Disukai: Staf & layanan
Tidak Disukai: Kenyamanan kamar
The staff at this hotel was excellent very attentive and dedicated to the service but this hotel is located around the corner from two nightclubs and you can hear the music as if you were in the club yourself. We stayed in room 307 and out of the three nights we were not able to sleep throughout the night. We would wake up from the music around 2 o’clock and not go back to sleep until 6am when they turned down the music. I would not recommend this hotel if you are a light sleeper or like to rest overall. They provide you with ear plugs but they’re useless. The AC of the room works fine, the room’s floor is a little dirty and the towels are hard. The breakfast that’s included is good but you have to be there early as they run out of food. The hotel is very nicely decorated but we dreaded when the night came as we knew we were not able to get a fullnight sleep.
Menginap 3 malam pada bulan Agustus 2018

10/10 Sangat Bagus

Maren

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Das Hotel liegt perfekt um Cartagenas Altstadt zu erkunden. Ein familiäres, kleines Hotel mit sehr gutem Service. Die Zimmer sind etwas klein aber nicht desto trotz haben wir uns sehr wohl gefühlt. Das Frühstück ist klein aber fein, super ausreichend und sehr lecker. Leider liegt um die Ecke eine Technodisco, die zwischen 1 und 5 Uhr morgens voll im Gange ist. Wir hatten das Zimmer etwas wieder weg aber man hat trotzdem die Musik gehört da die ganzen Wände vibrierten. Sehr schade wenn man einen leichten Schlaf hat. Hatte Gelegenheit gehabt mich mit dem Hotelmanager zu unterhalten, der sagte, dass sie schon mit 2 anderen Hotels in der Nähe gerichtlich bewirken möchten, dass die Disco um 3 Uhr schließt. Sie hoffen bald zu einer Einigung zu kommen. Ich kann jedem das Hotel nur weiterempfehlen und wir haben dann mittags ne lange Siesta gemacht um den nächtlichen Schlaf nachzuholen.
Menginap 4 malam pada bulan Mei 2018

10/10 Sangat Bagus

CELIA

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Excelente hotel muito bem localizado
Tivemos uma excelente experiencia nesse hotel, fomos muito bem recebidos pelo Ivan e Jorge, os demais da equipe, não lembro os nomes, também foram muito atenciosos. Quarto espaçoso, silencioso e limpo. Tudo muito bom.
Menginap 1 malam pada bulan Mei 2018

8/10 Bagus

Paola, Mexico

Disukai: Kebersihan, staf & layanan, kenyamanan kamar
Esta en una excelente hubicacion cerca de todo lo principal del centro, el personal es muy amable , el desayuno muy rico
Menginap 3 malam pada bulan Mei 2018

8/10 Bagus

Traveler terverifikasi

Disukai: Kebersihan, kondisi & fasilitas properti, kenyamanan kamar
Tidak Disukai: Staf & layanan
In the center of everything. Great breakfast. Great staff. Recommended.
Menginap 4 malam pada bulan April 2018
Tanggapan dari hotel balcones de alheli pada tanggal 30 Apr 2018
para nosotros es un gusto que nos haya escogido como empresa - estaremos siempre dispuesto a brindarles el mejor servicio

4/10 Buruk

Matthias

Tidak Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Techno Club next to the Hotel
Warning!!! Directly next to the hotel is a Techno Club called Space. At the weekend they play loud music until 5:30am. Impossible to sleep!!!!
Menginap 2 malam pada bulan Februari 2018
Tanggapan dari hotel balcones de alheli pada tanggal 29 Apr 2018
i am sorry about the noise its not our fault - its a problem that comes from outside - but we are always taking your advices to be better / lo sentimos por el ruido pero no es nuestra culpa es un problema externo pero estamos siempre tomando sus sugerencias para mejorar

10/10 Sangat Bagus

alberto

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Ótimo
Excelente, Recepcao e atendimento.

8/10 Bagus

Alejandro

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Excelente ubicación, ruido hasta las 5:30 am
El hotel tiene una ubicación privilegiada, a pasos de los principales puntos turisticos de la ciudad, el personal con excelente actitud siempre, amables y dispuestos a colaborar, el desayuno muy bueno. El hotel tiene 2 problemas importantes: 1- No hay ascensor, cuando uno viaja con bebés, coches, etc se ha indispensable 2- Esta junto a una discoteque que pone música hasta las 5:30 am. Si la idea es ir de fiesta todas las noches no va ser un problema, pero si se quiere descansar si resulta molesto
Menginap 6 malam pada bulan Januari 2018

8/10 Bagus

Ubiratan

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Excelente localização. Ótimo custo-benefício
O hotel é muito bem localizado, com equipe atenciosa, café da manhã gostoso e servido em um espaço delicioso, na cobertura do prédio. Um detalhe importante é a falta de elevador, o que pode ser inconveniente para quem se hospedar no terceiro andar. Hotel com ótima relação custo-benefício
Menginap 3 malam pada bulan Januari 2018

10/10 Sangat Bagus

Rodrigo

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Atendimento primoroso
Localizado bem no meio da cidade amuralhada, a localização do hotel fez toda a diferença pra nós. Estar nesse hotel é ficar próximo a tudo, restaurantes, casas de câmbio, mercado e tudo mais. O atendimento que recebemos do Antonio no checkin foi excelente, não só dele, mas de todos os funcionários do hotel. No café da manhã, éramos recebidos por uma moça toda sorridente, que sempre nos atendia muito bem (infelizmente não consegui entender o nome dela). Café da manhã excelente, sempre com opções diferentes de suco todos os dias. A vista também da cobertura é bem legal. A piscina rasa pode ser uma boa pedida para os dias quentes e úmidos de Cartagena. A wifi era excelente, funcionava muito bem. Quartos limpos e com ar condicionado funcionando perfeitamente. Mesmo o hotel ficando localizando nas ruas da cidade amuralhada possui um excelente isolamento acústico, quase não se ouvia o barulho da rua.
Menginap 4 malam pada bulan Desember 2017

10/10 Sangat Bagus

RICARDO RAMON

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Para volver siempre
Es Balcones de Alhelí fue realmente como cumplir un sueño, es de lo mejor que hay en Cartagena, sin caer en pretensiones ni exagerar tampoco. Los servicios, la atención, los empleados y el trato se destacan altamente y se convierte como en tu casa, a la que desearías volver siempre.
Menginap 4 malam pada bulan Desember 2017

10/10 Sangat Bagus

deborah

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Excelente localização, perto de tudo. O atendimento da equipe é impecável, com destaque para o funcionário Bernard, que foi extremamente atencioso e prestativo.
Menginap 4 malam pada bulan Desember 2017

8/10 Bagus

Traveler terverifikasi

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Great hotel, clean, close to everything, very convenient. I recommend.
Menginap 5 malam pada bulan Oktober 2017

8/10 Bagus

Andrea V

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Hotel recomendable y cómodo
El hotel está ubicado en una zona muy linda, con todos los servicios a pocos pasos ya sea comprar o salir a comer; además de que también queda cerca de la Torre del Reloj, punto central de Ciudad amurallada. Las comodidades y atención del mismo fueron excelentes. Las habitaciones muy luminosas y espaciosas.
Menginap 4 malam pada bulan September 2017

10/10 Sangat Bagus

Vera

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Localização muito boa
Ótima localização, quato confortavel, funcionários atenciosos e bom café da manhã. Apenas a noite tem ruído da casa noturna, que fica próximo.
Menginap 6 malam pada bulan September 2017

8/10 Bagus

Traveler terverifikasi

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Buena atención
Muy buena atención del personal del hotel.
Menginap 1 malam pada bulan September 2017

10/10 Sangat Bagus

Rafael

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Ótima estadia em Cartagena
O hotel oferece o necessário para passar bem os dias em Cartagena. Cama macia e bom ar condicionado! Além disso, a localização é sensacional, no melhor ponto da cidade murada. O café da manhã é saboroso, com direito à vista de rooftop. Quem se hospeda neste hotel pode utilizar a piscina e estrutura do outro hotel do grupo, localizado em Bocagrande. Recomendo!
Menginap 5 malam pada bulan September 2017

4/10 Buruk

Traveler terverifikasi

Tidak Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Not the place if you want to sleep between 9pm-5am
There is a disco next to the hotel that plays techno music at top volume starting at 9 pm and not ending until 5am EVERY night. Our walls shook from the bass vibrations and The noise making it difficult to sleep. Also, be sure you know exactly what you are being charged for the rooms and that you get the room type you reserved. We did not and when we tried to discuss the room charges we were referred to Expedia by the hotel staff. Expedia was wonderful and immediately called the hotel on our behalf to discuss our concerns. Unfortunately, contrary to the hotels representation -the hotel collects payment --not Expedia.
Menginap 4 malam pada bulan Juli 2017