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One hotel Casablanca

5.0 star property
Rejuvenating spa treatments and exceptional service create a peaceful retreat in the heart of Casablanca's bustling city center

Choose dates to view prices

One Hotel Casablanca offers a luxurious city-center sanctuary with a complimentary breakfast buffet. The White Orchid Spa provides restorative treatments, and high-speed WiFi keeps everyone connected. The staff consistently earns praise for their attentive service.

Reviews

7.2 out of 10
Good

Popular amenities

  • Spa
  • Pet-friendly
  • Parking included
  • Free Wi-Fi
  • Restaurant
The current price is Rp1.036.289
Rp1.291.652 total
includes taxes & fees
24 May - 25 May

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Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets stay for free

Service animals are welcome, and are exempt from fees

Children and extra beds

Children are welcome

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: MAD 39.60 per person, per night. This tax does not apply to children under 12 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Hosted evening meal: MAD 300

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Property Registration Number 341129

We should mention

Reservations are required for spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation

Frequently asked questions

Is One hotel Casablanca pet-friendly?

Yes, pets are allowed at this property.

How much does it cost to stay at One hotel Casablanca?

As of 23 May 2026, prices found for a 1-night stay for 2 adults at One hotel Casablanca on 24 May 2026 start from Rp1.036.289, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at One hotel Casablanca?

Self-parking is free at this property.

What time is check-in at One hotel Casablanca?

Check-in start time: 3:00 PM; check-in end time: anytime.

What time is check-out at One hotel Casablanca?

Checkout is at noon.

Where is One hotel Casablanca located?

Located in Casablanca City Center, this luxury hotel is within a 10-minute walk of Place Mohammed V, Central Market of Casablanca, and Ecole Assimil-Formation. Complex Cultural Sidi Belyout and United Nations Square are also within 15 minutes. Marche Central Station is 6 minutes by foot and Place Nations Unies Station is 7 minutes.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Reviews

7.2

Good

7.0

Cleanliness

6.8

Amenities

8.2

Staff & service

6.6

Property conditions & facilities
Rating 10 - Excellent. 41 out of 111 reviews
Rating 8 - Good. 25 out of 111 reviews
Rating 6 - Okay. 16 out of 111 reviews
Rating 4 - Poor. 11 out of 111 reviews
Rating 2 - Terrible. 18 out of 111 reviews

Reviews

Verified

10/10 Excellent

Antonio

Liked: Cleanliness, staff & service, amenities
Great stuff rooms spotless
Stayed 2 nights in Nov 2025
Verified

8/10 Good

Rashida

Liked: Cleanliness, amenities, property conditions & facilities
Room was clean, sofas were a bit dirty, breakfast was very good location was good aswell
Stayed 2 nights in Dec 2025
Verified

10/10 Excellent

Aneeqa

Liked: Cleanliness, staff & service, amenities
The room was beyond expectations! The staff were courteous and knowledgeable. Beat options in the buffet breakfast!
Stayed 1 night in Oct 2025
Verified

10/10 Excellent

Reuben

Liked: Cleanliness, staff & service, amenities
Good location. Excellent staff. The shower door on my room didn't close properly and the bathroom and room got flooded. They were able to dry it in no time
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

Khasan

Liked: Cleanliness, staff & service, amenities
Walkable good market is close, food is grea
Stayed 2 nights in Feb 2025
Verified

8/10 Good

Subhan

Liked: Amenities
Good location and close to most shopping places.
Stayed 1 night in May 2024
Verified

10/10 Excellent

nosheen

Liked: Cleanliness, staff & service, property conditions & facilities
Staff is very accommodating and spa is wonderful.
Stayed 2 nights in May 2024
Verified

8/10 Good

Leslie

Liked: Staff & service
Disliked: Cleanliness
The staff was very nice, attentive, amazing people. The hotel is old, looks like it is going to fall apart any moment. We had an A/C leak all night. The area so, so.
Stayed 1 night in Aug 2025
Verified

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Happy

Clean, friendly staff, relaxing nice room
Stayed 1 night in Jan 2024
Verified

8/10 Good

Igor

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed two nights. Good stuff, very quick checking in and out. Little outdated bathroom, but everything is in working condition. Solid four stars.
Stayed 2 nights in Nov 2024
Verified

8/10 Good

Abbas

Liked: Cleanliness, staff & service, property conditions & facilities
One hotel Casablanca was conveniently located and a walkable distance to a number of places. The hotel provides daily housekeeping which keeps the hotel and rooms clean. The staff was very helpful and eager to assist guests.
Stayed 3 nights in Jun 2024
Verified

10/10 Excellent

Khalid

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and tidy
Stayed 3 nights in Jan 2024
Verified

4/10 Poor

Erik

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort

Far far away from 5* hotel

This was probably 5* hotel when they build it but now is 3* at most. Furniture is old and full of stains. When I turned on AC it smelled so I turned off immediately. Breakfast is basic nothing special. Personnel is helpful.
Stayed 2 nights in Apr 2024
Verified

2/10 Terrible

Syed

Disliked: Cleanliness, amenities, property conditions & facilities
City center close to local shops , staff helfull but location ,night noise ALL NIGHT PEOPLE YELLING ,STREET FIGHTS WITH DRUNK PEOPLE TILL 4 AM, NO DOUBT STAFF TRIES TO HELP, HOTEL ROOM VERY DIRTY, WATER LEAKS, DOOR ROOM KEYS STOP WORKING NEED REPROGRAMMING HORRIBLE TIME THEREFORE BOOKED FOR 9 NIGHTS BUT GOT OUT IN 2 NIGHTS MOVED TO BETTER LOCATION .AVOID AT ALL COST
Stayed 9 nights in Aug 2024
Verified

8/10 Good

Verified traveller

Liked: Staff & service

The bathrooms need to be rehabilitated

I booked the hotel because it is the nearest "five"-star hotel in the city center that suits me. My expectations were quite low but the bathrooms really need to be rehabilitated. The room was big but I could hear everyone speaking in the corridor, and even the rooms above me. The employees were helpful and courteous though. That saved everything.
Stayed 2 nights in Mar 2024
Verified

4/10 Poor

Brenna

Liked: Staff & service
Disliked: Room comfort

Skip this hotel

The good: The service was excellent. The staff all went above and beyond. Our balcony was really nice. Breakfast has a nice variety and yummy juice. The bad: There is hardly any parking. We rented a Fiat and were only able to get parking because our car is so small. There are only 3-4 parking spaces out front, otherwise you have to try to find street parking on the busy street. The hotel itself feels a little worn. The bed was harder than any mattress I've ever used. It felt like sleeping on the floor. There are no blankets provided, only one single flat sheet. We were cold. The shower leaked. The street noise at night was awful and made sleeping difficult.
Stayed 1 night in Oct 2024
Verified

10/10 Excellent

Ayca

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I recently had the pleasure of staying at your establishment, and I wanted to take a moment to share my experience and extend my appreciation for the exceptional service I received. From the moment I arrived, I was impressed by the warm welcome and professionalism of your staff. The check-in process was smooth and efficient, and I immediately felt at ease in the inviting atmosphere of the hotel lobby. Throughout my stay, the level of attention to detail and customer care was truly commendable. The cleanliness and comfort of the room exceeded my expectations, and I was particularly impressed by the modern amenities and thoughtful touches provided. The breakfast experience at your restaurant was equally delightful. The quality and variety of the menu, combined with the attentive service, made each breakfast a memorable one. Furthermore, I would like to express my gratitude to the concierge and front desk staff for their assistance during my stay. Whether it was arranging transportation, providing local recommendations, or addressing any inquiries I had, they consistently went above and beyond to ensure my needs were met. Overall, my experience at One Hotel Casablanca was nothing short of exceptional, and I would like to extend my sincerest thanks to Youssef and Lourell
Stayed 1 night in Mar 2024
Verified

8/10 Good

Lilirose

Liked: Cleanliness, amenities, property conditions & facilities
Easy to find, great spot downtown and has a spa!
Stayed 2 nights in Feb 2026
Verified

10/10 Excellent

Brigitte

Liked: Cleanliness, amenities, property conditions & facilities
Nice staff members
Stayed 2 nights in Jan 2026
Verified

10/10 Excellent

Arif

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easily accessible, very helpful staff.
Stayed 3 nights in Aug 2024
Verified

8/10 Good

Hichem

Liked: Staff & service, amenities
Ok
Stayed 6 nights in Dec 2025
Verified

10/10 Excellent

Chirag

Liked: Cleanliness, staff & service, property conditions & facilities
Wonderful place to leave
Stayed 1 night in Jun 2024
Verified

8/10 Good

Dragos

Liked: Staff & service, amenities, property conditions & facilities
We have stayed at this hotel mid April 2026. We initially booked a king suite. The check in was quick but when we got into the room we noticed the bathroom was not properly cleaned... We found hair strands in the sink and even a cigarette but on the floor... We complained and they moved us right away to a family suite room on the same floor. This room was clean and bigger than the room we booked. The breakfast is great, with everything that you may think of. The coffee station was also nice and the staff was very friendly and helpful. The hotel is located near the Arab league park, Mohammed V Square and Sacre Coeur church. The street and neighbourhood though were a bit sketchy with a lot of beggars and quite a big of street garbage... But we never felt unsafe. One downside of the hotel was that there was a smell of food coming from the hallways into the too every morning. The water was turned of completely two times during our stay for several hours. The elevator was quite old and small so sometimes we needed to wait a bit to get it. All in all, I would say that One Hotel Casablanca is a decent hotel, good value for the money. I would say that they need to be more attentive with the way the rooms are cleaned.
Stayed 4 nights in Apr 2026
Verified

10/10 Excellent

Klarna

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Thanks for everything. Khaled thank you so much for everything you do to me 24 and help we with all the issues
Stayed 2 nights in Aug 2025
Verified

2/10 Terrible

Mayra

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Worts place to stay , the area is unsafe and Dirty
Stayed 4 nights in Dec 2024