Cascade Heights hotel guide. Best Western hotel in Cascade Heights, Atlanta

"The 10PM+ Quiet hours was not enforced, I was woken up at 2AM by my neighbor in an adjoining room blaring music through their phone."

"Staff was very friendly "

"Cookies 10/10, bar is open until midnight "

"Check-in took over an hour after valet parking & waiting for the check-in line. App check-in was not functioning properly. Room was tidy but in need of deeper cleanings & repairs. There was a rust pool under the toilet & the bathroom wall was peeling next to the sink. Carpet had several stains & felt dirty under foot. The walls outside of the elevator on our floor were dingy & in need of scrubbing. I’ve stayed in 2 star hotels in better condition. Pool was nice, having a Starbucks available & other amenities was a plus. But really disappointed in the overall state of the hotel outside of the main lobby. "

"The front office rep was terrible. Room service didn't even come in not one time to clean our room or provide fresh towels. When he finally called to get some fresh towels they have blood on them. "

"The staff was friendly, easy check-in, great location and the room was clean. I plan to repeat my stay at this particular location."

"Always very clean, and great for the price! "

"Wi-fi worked with zero issues."

"Very comfortable but had to keep requesting room to be cleaned"