Search Hotels Near Castillo Grande Beach Plaza, Cartagena

"Très bien placé et les gens qui travaillent sont très aidants et gentils "

"Super 👍rien à dire.Excellent service..Bien recommandé .."

"The staff there were all very friendly, professional and helpful! The breakfast was pretty good. The beach right in front of the hotel is closed. It could be a while, months, before they're done and it's reopened."

"Breakfast is better than anything you will ever get in any property in the US even if paying here in the US of at least $60 per person."

"I had a very disappointing experience with the hotel management regarding billing and customer service. My confirmed reservation rate through Expedia was $1,643.04. However, upon check-in, the hotel charged me $1,866.33 instead. When I brought this issue to the attention of the manager, instead of trying to resolve the matter professionally, I was told that “this is our hotel, not an Expedia hotel,” and that they could “charge whatever they want.” I found this response extremely unprofessional and unacceptable. As a customer, I expected transparency, honesty, and respect for the confirmed booking rate. Unfortunately, the management showed no willingness to assist or honor the agreed-upon price. This experience left me very frustrated and dissatisfied. I would strongly advise future guests to carefully review all charges and be cautious when booking through third-party platforms, as the hotel may not honor the confirmed reservation rate"

"Beautiful hotel With a lot af wild life"

"They need to add more items to the breakfast "

"Breakfast its good, everything its good but hotel needs a renovation. Everything else its fantastic."

"La amabilidad de los trabajadores del hotel"