Search Beach Resorts & Hotels in Castlerock

"The staff were fantastic. Couldn’t fault them and they were always very helpful. Since Galgorm have taken over and made it ‘family friendly’ it has turned tacky. They need to either revamp and modernise the hotel for family’s and kids or else reinstate it to its former glory. A helter skelter in the car park, a bouncy castle in one of the large rooms make it feel like a very expensive kids adventure play area. £500 for 2 nights and not stated anywhere that the main bar is closed and only a ‘pop up’ bar with 2 beers on draft and a few spirits. It’s sad to see such an amazing place go downhill so much "

"Great check in experience with Paul. Very friendly and helpful staff. We had an issue with the hot water in the shower and they fixed very quickly. We had dinner at the restaurant and the food was superb. Rooms are very quaint. "

"Very pleasant experience."

"The hotel is under new ownership and currently undergoing major renovations. Our room recently painted was OK - limited renovation scope. However, we had a comfortable bed with new clean bedlinen. Bathroom clean and bright but old fittings. The major area for improvement was the restaurant which was totally under going renovation was the restaurant - we had breakfast in a room that was essentially a building/decorating site. The food was of poor quality and inedible. We left without taking breakfast. Whilst the hotel is clearly trying to improve itself and will no doubt be better in future, for us the lack of upfront disclosure of the true state of works was very disappointing. Had we have known this, we would have selected another property. Receptionist was friendly and polite but not really able to affect any of the issues. "