Pemandangan dari properti

Ulasan untuk Allsons' Inn

3 out of 5
Allsons' Inn
129 General Echavez St., Cebu, Cebu

Ulasan

6,8
Penilaian 10 - Sangat Bagus. 23 dari 108 ulasan" "
Penilaian 8 - Bagus. 32 dari 108 ulasan" "
Penilaian 6 - Cukup Baik. 24 dari 108 ulasan" "
Penilaian 4 - Buruk. 20 dari 108 ulasan" "
Penilaian 2 - Sangat Buruk. 9 dari 108 ulasan" "

6,8/10

Kebersihan

7,2/10

Staf & layanan

6,0/10

Fasilitas

6,2/10

Kondisi & fasilitas properti

6,4/10

Ramah lingkungan

Ulasan

4/10 Buruk

William

Tidak Disukai: Fasilitas, kondisi & fasilitas properti
I enjoyed the view from the roof. It's simply an old building that hasn't been maintained. When you step out of the hotel, the roads n surrounding structures are in complete disrepair.
Menginap 2 malam pada bulan April 2024
Tanggapan dari Jamie pada tanggal 27 Apr 2024
We apologize for the less than satisfactory experience with us William. Rest assured that the building is undergoing maintenance and renovations with some of our floors

10/10 Sangat Bagus

Go

Menginap 2 malam pada bulan April 2024

6/10 Cukup Baik

Darwin

Menginap 6 malam pada bulan November 2023

8/10 Bagus

DENNIS

Disukai: Kebersihan, staf & layanan
Tidak Disukai: Fasilitas
A nice inexpensive olderproperty centrally located to Mango Square an Ayala Mall. You do have to pay extra to use the gym that Expedia i.plies is free. You also have to surrender your key to the front desk with each exit and than wait in an always bust line to retrieve your key upon return.
Menginap 7 malam pada bulan November 2023

10/10 Sangat Bagus

Annaliza

Menginap 1 malam pada bulan September 2023

8/10 Bagus

Victor

Disukai: Kebersihan, staf & layanan
I got good spacious room. The room is clean and wifi is fast and toilet is clean. Good bang for the bucks. AC also works well. Bed is Queen size and comfy.
Menginap 1 malam pada bulan September 2023

10/10 Sangat Bagus

Yasushi

Menginap 4 malam pada bulan Agustus 2023

8/10 Bagus

sofel

Menginap 2 malam pada bulan Juli 2023
Tanggapan dari Jamie pada tanggal 24 Jul 2023
Thanks for the most generous score Sofel. We hope to have you again next time you're in town.

10/10 Sangat Bagus

Jesse

Bepergian dalam rombongan
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Staff was friendly and helpful. It is a good quality to price ratio, with working facilities.
Menginap 1 malam pada bulan Juli 2023
Tanggapan dari Jamie pada tanggal 10 Jul 2023
Our utmost thanks for the perfect score Jesse. We hope to have you again next time you're in town.

4/10 Buruk

GUNHEE

Menginap 2 malam pada bulan Juni 2023
Tanggapan dari Jamie pada tanggal 26 Jun 2023
We apologize if your stay was not to your satisfaction Gunhee. We take these reviews seriously in order to improve our quality. Thank you very much for making us a part of your travel plans

8/10 Bagus

Annaliza

Menginap 1 malam pada bulan Mei 2023
Tanggapan dari Jamie pada tanggal 17 Mei 2023
Thanks for the generous review score Anna. We hope to have you again in the future. Happy trails!

10/10 Sangat Bagus

Ramil

Traveler bisnis
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Perfect stay
I am very satisfied. I am looking forward to stay again at Allsons Inn in my next travel to Cebu.
Menginap 3 malam pada bulan April 2023
Tanggapan dari Jamie Craig pada tanggal 10 Mei 2023
Thanks for the perfect review score Ramil. We are glad to have made your stay most satisfactory

2/10 Sangat Buruk

Angelo

Bepergian bersama keluarga
Tidak Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Allisons Inn Should be Allisons Out!
Upon check-in, my family was asked for receipts and paperwork like they were trying to sneak into a low-budget hotel for free. Great Allisons’ Inn welcome. But wait. There’s more. I tried talking to both of the desk agents and they completely ignored me and refused to even acknowledge my questions. Maybe they are mutes. Once in the room, there was only 1 bed. The listing stated 2 beds. The linen smelled and looked used and unchanged. This is a recurring trend at this hotel. Check the other reviews. We were also told that pets would be charged 500p each when the listing says pets stay free. Update #1: Moved to another room after complaining about the beds and linen. Update #2: Still charging for pets. It’s called “bait and switch” and Allisons’ Inn has perfected the art. Update #3: So Hotels.com called on our behalf and were also told 500p per pet, regardless of the listing. I would rather sleep on a flattened cardboard box in front of 7-11 than either stay here or allow any family to stay here ever again. Update #4: So upon checkout, the management wouldn’t even entertain the idea of a discounted pet fee. We asked for a split rate. Nope. No. Never. My final assessment is to avoid this place. Its super cheap, but does that mean you have to put up with this? Does it mean “no customer service?” Does it mean you have to deal with poor “management?” For me, it’s clear the answer is a resounding NO, but you make your own decision.
Menginap 2 malam pada bulan April 2023
Tanggapan dari Jamie Craig pada tanggal 10 Mei 2023
Hello Angelo. Your review has been recieved and we appreciate you sharing your experience with us to help us improve. As stated the Pet Fee notice has been addressed to prevent any confusion along with our other hotel policies. Our commitment to improving our cleanliness and room quality is ongoing with a replenishment as part of our post pandemic recovery efforts. With your report on customer service we are looking into it as per your duration of stay to train our staff better. We also apologize for your check in experience and we have streamlined this process. Once again. Our thanks for pointing out these matters for our improvement.

4/10 Buruk

GLAIZA LOUELLA

Tidak Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Menginap 2 malam pada bulan April 2023
Tanggapan dari Jamie pada tanggal 10 Mei 2023
Thanks for leaving a review score on us Glaiza. Every bit helps to our commitment to improve. Have a nice day ahead

10/10 Sangat Bagus

Ramil

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Amazing place to stay
It was so good. We felt comfirtable. Accessible to transportation.
Menginap 3 malam pada bulan November 2022

8/10 Bagus

Andrew, Denver

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Good for the money. Location is good too.
Menginap 3 malam pada bulan November 2022

4/10 Buruk

james

Bepergian bersama teman
Disukai: Kebersihan
Tidak Disukai: Fasilitas
The one thing I really really needed was internet in the room. Everything else is gravy. Well there was none. NONE. After a cursory attempt by the staff to correct it we were told. "Sometimes it works, sometimes not. No one else is complaining." I missed several meetings and important e-mails. After 30 hrs. in a plane and airport, and 48 awake I didn't need this hassle.

6/10 Cukup Baik

Jy Edieriza

Menginap 1 malam pada bulan Agustus 2022

10/10 Sangat Bagus

Mary Jean

Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Menginap 2 malam pada bulan April 2022

4/10 Buruk

Jose Bernardo

Traveler bisnis
Tidak Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
poor customer service
I booked this hotel because it is just walking distance from our Cebu office and it advertised that it has a gym. It indeed has a decent gym, but apparently, hotel paying guests are not allowed to use it unless they pay for gym use. Which was not clearly stated on the booking websites. I'm actually ok to pay, but unfortunately, the way this message was relayed to me was very unprofessional. The front desk lady just blatantly told me I cannot use the gym. I was a bit surprised on how she informed me, considering that they are in the service industry
Menginap 9 malam pada bulan November 2021

10/10 Sangat Bagus

Dean

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Very much impressed in the Philippines for the value of rooms at our under $20.. Hotel was nice,room was very good, location was decent.. Service was excellent
Menginap 6 malam pada bulan Desember 2019

10/10 Sangat Bagus

Traveler terverifikasi

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Menginap 2 malam pada bulan Agustus 2019

4/10 Buruk

Lance

Tidak Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Disgusting!
No changing of towels or sheets in three nights. Told policy is every other day but even then we had to request and track down maids. Huge cockroach in shower/bathroom. Very noisy. One roll of toilet paper for three people for three days.
Menginap 4 malam pada bulan Juni 2019
Tanggapan dari Jamie Craig pada tanggal 4 Jul 2019
We are very sorry to have this happened to you. Can you give us your stay details so that we can investigate? This is below our standards and we aim to treat reviews like this seriously to plug any gaps in our quality. Our thanks for this valuable feedback.

6/10 Cukup Baik

Traveler terverifikasi

Bepergian dalam rombongan
Disukai: Fasilitas, kondisi & fasilitas properti
特にはないですが、ショッピングモールとかレストランとかに近くて良かった。
Menginap 1 malam pada bulan Juni 2019

6/10 Cukup Baik

Traveler terverifikasi

Bepergian dalam rombongan
よかった! 水圧が弱い!
Menginap 1 malam pada bulan April 2019
Tanggapan dari Jamie Craig pada tanggal 28 Mei 2019
Thank for your feedback. Special note has been given to your comment on your room's plumbing. Regards!

8/10 Bagus

John

Disukai: Staf & layanan, fasilitas, kondisi & fasilitas properti
they could stand to change the linens more often. I stayed 10 days and had to ask them to change the sheets.....never did get new towels.
Menginap 8 malam pada bulan Maret 2019
Tanggapan dari Jamie Craig pada tanggal 2 Apr 2019
We are sorry that you experienced this Mr. John, this feedback will be forwarded to housekeeping and operations for the improvement. Our thanks for the generous score.

6/10 Cukup Baik

Traveler terverifikasi

Disukai: Staf & layanan
Location is okay if you walk. Don’t like the deposit they ask for, especially when the room wasn’t perfect when I came. I don’t want to be charged for something I didn’t do.
Menginap 1 malam pada bulan Maret 2019
Tanggapan dari Jamie Craig pada tanggal 2 Apr 2019
Apologies for the inconvenience you experienced. The matter will be forwarded to the next quality of life meeting. Your feedback is greatly appreciated.

10/10 Sangat Bagus

Coleen Claire

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Menginap 1 malam pada bulan Maret 2019
Tanggapan dari Jamie Craig pada tanggal 18 Mar 2019
Thank you very much for the generous review dear guest. We hope to have you again in the future. Until then, keep safe and have an awesome day!

4/10 Buruk

Ingvar

Tidak Disukai: Kondisi & fasilitas properti, kenyamanan kamar
Förfall och kan bli bättre
Spa var stängt. Frukost, mat beställdes i reception med leverans taket eller rummet.
Menginap 3 malam pada bulan Maret 2019
Tanggapan dari Jamie Craig pada tanggal 10 Mar 2019
Vi ber om ursäkt för besväret. Spaet är inte vår men en hyresgäst men vi kommer att vidarebefordra dem din feedback. Tack för att du valde Allsons Inn.

8/10 Bagus

Traveler terverifikasi

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan
More amenities like water fountain or microwave for guests
Menginap 3 malam pada bulan Februari 2019
Tanggapan dari Jamie pada tanggal 6 Mar 2019
Your suggestion is duly noted valued guest. We do have a relaxing water fountain at our rooftop resto with a view of the city. Thank you for staying and we look forward to having you again soon!

10/10 Sangat Bagus

Traveler terverifikasi

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Pleasant stay!
Very accommodating, quick check-in and check-out.. It was a pleasant stay clean and comfy and close to everything. For the price i paid it's all good.
Menginap 5 malam pada bulan Februari 2019
Tanggapan dari Jamie Craig pada tanggal 6 Mar 2019
Our most deepest thanks for the perfect score dear guest. We hope to continue this quality and we hope to have you again real soon. Thanks for choosing Allsons' Inn.

10/10 Sangat Bagus

Traveler terverifikasi

Menginap 8 malam pada bulan Februari 2019
Tanggapan dari Jamie Craig pada tanggal 2 Apr 2019
Thank you very much for the extremely generous review score valued guest. We hope to have you again in the future. Until then, happy trails!

8/10 Bagus

Traveler terverifikasi

Bepergian bersama teman, Traveler bisnis
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Location close to hospital. Good secure parking with security guard.
Menginap 4 malam pada bulan Februari 2019
Tanggapan dari Jamie Craig pada tanggal 6 Mar 2019
Thank you for the generous review kind guest. We hope to continue this air of safety and security for all our valued guests. Until next time, keep safe and have an awesome day!

10/10 Sangat Bagus

William

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Will come back again
I stayed here four years ago and went back again for a total of seven days this time. The price can't be beat, and everything went well. I like the view from the sixth floor balcony, and the Allsons has a gym as well for only 120 pesos - two US dollars. The surrounding area is rather poor, but this hotel is within easy walking distance of two malls and other attractions.
Menginap 3 malam pada bulan Januari 2019
Tanggapan dari Jamie Craig pada tanggal 6 Feb 2019
Thank you so much for the very generous review. We're also happy to announce that we're renovating our rooms and improving our safety and security to serve you better. Safe travels until your return dear guest.

4/10 Buruk

Traveler terverifikasi

Bepergian bersama keluarga
Poor quality of service.cannot connect to wifi in the room..
Menginap 1 malam pada bulan Januari 2019
Tanggapan dari Jamie Craig pada tanggal 6 Feb 2019
We're sorry for this to have made your stay less than satisfactory. We'll be sure to note this wifi connectivity matter. Thank you for the review nonetheless

8/10 Bagus

Traveler terverifikasi

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Keep it up..
Such a good place to stay and very affordable. I will be back soon.
Menginap 2 malam pada bulan Januari 2019
Tanggapan dari Craig pada tanggal 6 Feb 2019
Thanks a bunch for the kind words valued guest. Happy trails until your return!

8/10 Bagus

Traveler terverifikasi

Disukai: Kebersihan, kenyamanan kamar
Good Value.
The front desk staff were friendly, pleasant, and efficient for check in and checkout. The room was spacious and had a good table. The air conditioning worked well. The shower had hot water, but the shower head just released a fine mist so the water pressure was very weak; not great for showering. There were no towels in the room when we arrived, but staff eventually brought them after calling the front desk. There were a good selection of tv channels on the cable tv. There's a Jollibee restaurant a few minutes walk from the hotel. Ayala center is a short ride away or you could walk there in around 25 minutes. All in all this hotel was comfortable and had good value for my money.
Menginap 4 malam pada bulan Januari 2019
Tanggapan dari Jamie Craig pada tanggal 23 Jan 2019
Thank you for the kind and generous review dear guest. We are happy to have satisfied your needs and we look forward to having you again in the future. Hopefully with more value for your patronage. Happy trails!

10/10 Sangat Bagus

Kemal

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Menginap 1 malam pada bulan Januari 2019
Tanggapan dari Jamie Craig pada tanggal 21 Jan 2019
Thank you dear guest for the awesome score. We hope to have you again! Until then take care!

8/10 Bagus

Ronny

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Menginap 1 malam pada bulan Januari 2019
Tanggapan dari Jamie Craig pada tanggal 21 Jan 2019
Thanks for the generous score dear guest. We look forward to having you again in the future. Happy trails guide you until then.

10/10 Sangat Bagus

Michael

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Great hotel and great staff very friendly and the food service was great too, overall a great stay and the hotel was very quiet.
Menginap 5 malam pada bulan Januari 2019
Tanggapan dari Jamie Craig pada tanggal 18 Jan 2019
Thank you very much for the excellent score. We hope to have you again in the future. Until then, Happy Trails!

2/10 Sangat Buruk

Traveler terverifikasi

Tidak Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Menginap 2 malam pada bulan Desember 2018
Tanggapan dari Jamie Craig pada tanggal 20 Jan 2019
We're sorry for your less than satisfactory stay. We hope to improve on your feedback should you have any.

2/10 Sangat Buruk

Traveler terverifikasi

Menginap 4 malam pada bulan Desember 2018
Tanggapan dari Jamie Craig pada tanggal 18 Jan 2019
We apologize for your unsatisfactory feedback. Every review counts. Thank you and have an awesome day.

8/10 Bagus

Traveler terverifikasi

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
My third visit to this hotel. Conveniently situated and overall satisfactory for a budget traveller.
Menginap 2 malam pada bulan November 2018
Tanggapan dari Craig pada tanggal 9 Jan 2019
Thanks for the kind review. We hope to be here for you and even better the next time you visit. Happy trails!

8/10 Bagus

Traveler terverifikasi

Disukai: Kebersihan, staf & layanan
Rooms are OK for this grade of hotel though they are a bit old and weary. Security is very good, reception is good too, but the restaurant is not quite what one would expect. The food is good either there or in the room but seems to be operated solely by one individual on call who has to run around and often doesn''t answer the bell as quickly as one would like. The roof restaurant has a good view over the city and allows smoking, but may be closed for private events as we discovered one day.
Menginap 1 malam pada bulan Desember 2018
Tanggapan dari Craig pada tanggal 9 Jan 2019
Your feedback is well appreciated. We are in the process of renovating our rooms by batch and every bit of information helps. Our food and beverage is also getting an operational upgrade and we apologize if you were still caught in the slow pace of things. Thank you for the kind review and staying with us. Until next time, Happy Trails!

10/10 Sangat Bagus

Traveler terverifikasi

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Nice hotel and staff always friendly only there for one night did not see anything to do.
Menginap 1 malam pada bulan November 2018
Tanggapan dari Jamie pada tanggal 5 Des 2018
Thank you for the very kind review. I apologize if you didn't have any entertainment to have. We'll make sure to suggest nearby locations for amusement since we are located near the nightlife and shopping district

6/10 Cukup Baik

Traveler terverifikasi

Disukai: Staf & layanan
Tidak Disukai: Kenyamanan kamar
Much as expected for this kind of room in this kind of hotel. The room was very spacious which could have accommodated more furniture but we had just two small hard chairs and a small wobbly table that wa too high to eat at comfortably. The wifi was good but didn't have any internet the night we were there. The room was clean, the bed comfortable, the aircon satisfactory and there was hot water at the shower. The reception took a while to find our reservation but the security was very efficient and helpful as we needed to leave our bags until the next booking. There is room service for a limited menu but ceases at 9pm at the time the restaurant closes.
Menginap 1 malam pada bulan November 2018
Tanggapan dari Jamie pada tanggal 5 Des 2018
Thanks for the awesome review. We'll take note on your comments on the furnishings. Right now however we are undergoing renovations in the hopes to serve you better. We hope to have you again!

6/10 Cukup Baik

Raymond M

Tidak Disukai: Staf & layanan
Don't expect much here
Front desk was rude and not helpful, I just want to tell you all the things you can do wrong so that you can get fined money. Room was basic, and bathroom had a mildewy smell
Menginap 1 malam pada bulan November 2018
Tanggapan dari Jamie pada tanggal 5 Des 2018
We apologize for the negative experience you had with our staff. We will take note of this feedback and improve on it. Much thanks and Happy trails!

8/10 Bagus

Aly

Disukai: Staf & layanan
You get what youve paid of
Everything was good. The only issue we had is the hot water in the shower is not working but they transfer me in another room.
Menginap 1 malam pada bulan November 2018
Tanggapan dari Jamie pada tanggal 5 Des 2018
We apologize if the hot shower wasn't working as intended. We are improving from our antiquated state but it is slow and steady. We have contingecies in place like the free room transfer just in case of these scenarios. Hope to have you again soon and experience a renewed property.

10/10 Sangat Bagus

Nicolas

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Très bon hôtel de passage pour les roots
Seulement 2nuits dans cet hôtel simple et efficace avec possibilité de petit déjeuner, l'eau est froide mais avec la chaleur de la ville pas besoin d'eau chaude. Pour des voyageurs qui ne sont pas des princesses cet hôtel est amplement suffisant. Un jolibee est à 2min à pied ouvert h24 c'est plutôt pratique.
Menginap 2 malam pada bulan November 2017

8/10 Bagus

Niel , Tokyo

Disukai: Kebersihan, staf & layanan
値段の割には良かった。
手頃な値段の割には良かった。スタッフもフレンドリーでちょっとした故障も迅速にすぐ直してくれた。ただ近くにコンビニや食事をする所がありません。
Menginap 2 malam pada bulan November 2017