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Ulasan untuk Waterfront Cebu City Hotel & Casino

4 out of 5
Waterfront Cebu City Hotel & Casino
1 Salinas Drive Lahug, Cebu City, Cebu, Cebu

Ulasan

8,2

Sangat Baik

Penilaian 10 - Sangat Bagus. 409 dari 1000 ulasan" "
Penilaian 8 - Bagus. 343 dari 1000 ulasan" "
Penilaian 6 - Cukup Baik. 158 dari 1000 ulasan" "
Penilaian 4 - Buruk. 48 dari 1000 ulasan" "
Penilaian 2 - Sangat Buruk. 42 dari 1000 ulasan" "

8,2/10

Kebersihan

8,4/10

Staf & layanan

7,8/10

Fasilitas

7,8/10

Kondisi & fasilitas properti

8,2/10

Ramah lingkungan

Ulasan

2/10 Sangat Buruk

KAZUSHIGE

Tidak Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Menginap 3 malam pada bulan Mei 2024

6/10 Cukup Baik

Leonard

Tidak Disukai: Kondisi & fasilitas properti
Bad very low water pressure
Menginap 1 malam pada bulan Mei 2024

4/10 Buruk

Jennifer, fort lauderdale

Disukai: Staf & layanan
Tidak Disukai: Kebersihan, fasilitas, kondisi & fasilitas properti
Wifi was not reliable & AC wasn't working.
Menginap 2 malam pada bulan Mei 2024
Tanggapan dari Waterfront Cebu City Hotel and Casino pada tanggal 17 Mei 2024
Hello Jennifer,Thank you for taking the time to reach out to us regarding your concern. We would like to know more about your concern to be able to address it and improve the quality of our service to all our guests. May we kindly ask for the following details: Name: Contact Number: Email Address: Date of Stay / Visit: Concern: Peer in charge (name of the employee involved): You may send the information via email. Looking forward to hearing from you soon.- Waterfront Cebu City Hotel and Casino

10/10 Sangat Bagus

ISIDRO, SAN RAMON

Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
The lobby is quite large and is a nice place to rest. It is peaceful since the main door is well guarded and restful with some people going in and out to watch and be entertained. Excellent service too from the lobby staff. They’re there to serve but will stay away when they see you’re not there to eat.
Menginap 4 malam pada bulan April 2024
Tanggapan dari Waterfront Cebu City Hotel and Casino pada tanggal 6 Mei 2024
Hello Isidro,Thank you for taking the time to leave such a humbling review regarding your recent stay with us. It has been our pleasure to have you and we are sincerely happy to hear you had a great visit. Looking forward to welcoming you back soon!- Waterfront Cebu City Hotel and Casino

8/10 Bagus

JUDITH, ISLAMORADA

Disukai: Kebersihan, staf & layanan
Menginap 2 malam pada bulan April 2024
Tanggapan dari Waterfront Cebu City Hotel and Casino pada tanggal 6 Mei 2024
Hello Judith,Thank you for taking the time to leave such a humbling review regarding your recent stay with us. It has been our pleasure to have you and we are sincerely happy to hear you had a great visit. Looking forward to welcoming you back soon!- Waterfront Cebu City Hotel and Casino

8/10 Bagus

Elroy

Disukai: Kebersihan, staf & layanan
Menginap 2 malam pada bulan April 2024
Tanggapan dari Waterfront Cebu City Hotel and Casino pada tanggal 29 Apr 2024
Hello Elroy,Thank you for taking the time to leave such a humbling review regarding your recent stay with us. It has been our pleasure to have you and we are sincerely happy to hear you had a great visit. Looking forward to welcoming you back soon!- Waterfront Cebu City Hotel and Casino

10/10 Sangat Bagus

Daichi

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Menginap 3 malam pada bulan April 2024
Tanggapan dari Waterfront Cebu City Hotel and Casino pada tanggal 29 Apr 2024
Hello Daichi,Thank you for taking the time to leave such a humbling review regarding your recent stay with us. It has been our pleasure to have you and we are sincerely happy to hear you had a great visit. Looking forward to welcoming you back soon!- Waterfront Cebu City Hotel and Casino

10/10 Sangat Bagus

Richard

Bepergian bersama keluarga dan anak
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Tidak Disukai: Fasilitas
Pool area not properly maintained and waterfall was broken (staff said had not been operational for over a year). Hotel and Casino was nice and staff very accommodating.
Menginap 2 malam pada bulan April 2024
Tanggapan dari Waterfront Cebu City Hotel and Casino pada tanggal 29 Apr 2024
Hello Richard,Thank you for taking the time to leave such a humbling review regarding your recent stay with us. It has been our pleasure to have you and we are sincerely happy to hear you had a great visit. Looking forward to welcoming you back soon!- Waterfront Cebu City Hotel and Casino

6/10 Cukup Baik

Maria Fe

Disukai: Kondisi & fasilitas properti
My wife was charged for an extra cup of noodles from the mini bar. Even when she did not eat them. She also said the swimming pool was not clean.
Menginap 2 malam pada bulan April 2024
Tanggapan dari Waterfront Cebu City Hotel and Casino pada tanggal 20 Apr 2024
Hello MariaThank you for taking the time to reach out to us regarding your concern. We would like to know more about your concern to be able to address it and improve the quality of our service to all our guests. May we kindly ask for the following details: Name: Contact Number: Email Address: Date of Stay / Visit: Concern: Peer in charge (name of the employee involved): You may send the information via email. Looking forward to hearing from you soon.- Waterfront Cebu City Hotel and Casino

6/10 Cukup Baik

LUCHIE

Menginap 3 malam pada bulan April 2024
Tanggapan dari Waterfront Cebu City Hotel and Casino pada tanggal 6 Mei 2024
Hello Luchie,Thank you for taking the time to leave such a humbling review regarding your recent stay with us. It has been our pleasure to have you and we are sincerely happy to hear you had a great visit. Looking forward to welcoming you back soon!- Waterfront Cebu City Hotel and Casino

10/10 Sangat Bagus

muyiwa

Bepergian bersama teman
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Just as advertised! Large rooms and excellent breakfast with a decent amount of restaurants on site. Would highly recommend
Menginap 3 malam pada bulan April 2024
Tanggapan dari Waterfront Cebu City Hotel and Casino pada tanggal 20 Apr 2024
Hello Muyiwa,Thank you for taking the time to leave such a humbling review regarding your recent stay with us. It has been our pleasure to have you and we are sincerely happy to hear you had a great visit. Looking forward to welcoming you back soon!- Waterfront Cebu City Hotel and Casino

10/10 Sangat Bagus

James, Carrollton

Bepergian bersama teman
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Very safe area near the malls and restaurants.Excellent staff and nice property. Highly recommended.
Menginap 4 malam pada bulan April 2024
Tanggapan dari Waterfront Cebu City Hotel and Casino pada tanggal 20 Apr 2024
Hello James,Thank you for taking the time to leave such a humbling review regarding your recent stay with us. It has been our pleasure to have you and we are sincerely happy to hear you had a great visit. Looking forward to welcoming you back soon!- Waterfront Cebu City Hotel and Casino

10/10 Sangat Bagus

David

Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Overall! Quite good.
Menginap 24 malam pada bulan Maret 2024
Tanggapan dari Waterfront Cebu City Hotel and Casino pada tanggal 12 Apr 2024
Hello David,Thank you for taking the time to leave such a humbling review regarding your recent stay with us. It has been our pleasure to have you and we are sincerely happy to hear you had a great visit. Looking forward to welcoming you back soon!- Waterfront Cebu City Hotel and Casino

10/10 Sangat Bagus

Tollis

Traveler bisnis, Bepergian bersama keluarga dan anak
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
I’ve stay at Waterfront in Davao and it was as ok and could have been better and expected the same from Cebu. I was wrong, I was shocked this truly a 5 star hotel. Rooms and service was great.
Menginap 1 malam pada bulan April 2024
Tanggapan dari Waterfront Cebu pada tanggal 5 Apr 2024
Hello Tollis,Thank you for taking the time to leave such a humbling review regarding your recent stay with us. It has been our pleasure to have you and we are sincerely happy to hear you had a great visit. Looking forward to welcoming you back soon!- Waterfront Cebu City Hotel and Casino

10/10 Sangat Bagus

Michael

Menginap 1 malam pada bulan Maret 2024
Tanggapan dari Waterfront Cebu City Hotel and Casino pada tanggal 29 Apr 2024
Hello Michael,Thank you for taking the time to leave such a humbling review regarding your recent stay with us. It has been our pleasure to have you and we are sincerely happy to hear you had a great visit. Looking forward to welcoming you back soon!- Waterfront Cebu City Hotel and Casino

10/10 Sangat Bagus

Roberto, San Antonio

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Enjoyed my stay. Staff very friendly. Love the towels. So, nice to just walk out and taxi standing by ready to go.
Menginap 1 malam pada bulan Maret 2024
Tanggapan dari Waterfront Cebu City Hotel and Casino pada tanggal 21 Mar 2024
Hello, Roberto!Thank you for taking the time to leave such a humbling review regarding your recent stay with us. It has been our pleasure to have you and we are sincerely happy to hear you had a great visit. Looking forward to welcoming you back soon!- Waterfront Cebu City Hotel and Casino

4/10 Buruk

edward

Bepergian bersama keluarga
Totally unorganized .. checkin 3 pm no checkin til after 5 . Sad ... needs renovating
Menginap 1 malam pada bulan Maret 2024
Tanggapan dari Waterfront Cebu City Hotel and Casino pada tanggal 18 Mar 2024
Hello Edward, Thank you for taking the time to reach out to us regarding your concern. We would like to know more about your concern to be able to address it and improve the quality of our service to all our guests. May we kindly ask for the following details: Name: Contact Number: Email Address: Date of Stay / Visit: Concern: Peer in charge (name of the employee involved): You may send the information via email. Looking forward to hearing from you soon.- Waterfront Cebu City Hotel and Casino

10/10 Sangat Bagus

Andrew

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
was good.
Menginap 2 malam pada bulan Maret 2024
Tanggapan dari Waterfront Cebu City Hotel and Casino pada tanggal 18 Mar 2024
Hello Andrew,Thank you for taking the time to leave such a humbling review regarding your recent stay with us. It has been our pleasure to have you and we are sincerely happy to hear you had a great visit. Looking forward to welcoming you back soon!- Waterfront Cebu City Hotel and Casino

10/10 Sangat Bagus

Randy

Menginap 1 malam pada bulan Maret 2024
Tanggapan dari Waterfront Cebu City Hotel and Casino pada tanggal 2 Apr 2024
Hello, Randy!Thank you for taking the time to leave such a humbling review regarding your recent stay with us. It has been our pleasure to have you and we are sincerely happy to hear you had a great visit. Looking forward to welcoming you back soon!- Waterfront Cebu City Hotel and Casino

10/10 Sangat Bagus

Akihiro

Bepergian dalam rombongan
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
good
Menginap 2 malam pada bulan Februari 2024
Tanggapan dari Waterfront Cebu City Hotel and Casino pada tanggal 4 Mar 2024
Hello Akihiro,Thank you for taking the time to leave such a humbling review regarding your recent stay with us. It has been our pleasure to have you and we are sincerely happy to hear you had a great visit. Looking forward to welcoming you back soon!- Waterfront Cebu City Hotel and Casino

10/10 Sangat Bagus

Larry

Disukai: Staf & layanan, fasilitas, kondisi & fasilitas properti
Nice hotel near tech center, good rates, decent gym.
Menginap 1 malam pada bulan Maret 2024
Tanggapan dari Waterfront Cebu City Hotel and Casino pada tanggal 4 Mar 2024
Hello Larry,Thank you for taking the time to leave such a humbling review regarding your recent stay with us. It has been our pleasure to have you and we are sincerely happy to hear you had a great visit. Looking forward to welcoming you back soon!- Waterfront Cebu City Hotel and Casino

10/10 Sangat Bagus

MITSUAKI

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
楽しかった
Menginap 9 malam pada bulan Februari 2024
Tanggapan dari Waterfront Cebu City Hotel and Casino pada tanggal 26 Feb 2024
Hello Mitsuaki,Thank you for taking the time to leave such a humbling review regarding your recent stay with us. It has been our pleasure to have you and we are sincerely happy to hear you had a great visit. Looking forward to welcoming you back soon!- Waterfront Cebu City Hotel and Casino

6/10 Cukup Baik

Jacob

Disukai: Staf & layanan
Menginap 14 malam pada bulan Februari 2024
Tanggapan dari Waterfront Cebu City Hotel and Casino pada tanggal 26 Feb 2024
Hello Jacob, Thank you for taking the time to reach out to us regarding your concern. We would like to know more about your concern to be able to address it and improve the quality of our service to all our guests. May we kindly ask for the following details: Name: Contact Number: Email Address: Date of Stay / Visit: Concern: Peer in charge (name of the employee involved): You may send the information via email. Looking forward to hearing from you soon.- Waterfront Cebu City Hotel and Casino

8/10 Bagus

Myung Sik, FRANKLIN LAKES

Bepergian bersama teman
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
staff : nice and kind good facilities: old and room temp control is not working properly food: good
Menginap 4 malam pada bulan Februari 2024
Tanggapan dari Waterfront Cebu City Hotel and Casino pada tanggal 20 Feb 2024
Hello Myung Sik,Thank you for taking the time to leave such a humbling review regarding your recent stay with us. It has been our pleasure to have you and we are sincerely happy to hear you had a great visit. Looking forward to welcoming you back soon!- Waterfront Cebu City Hotel and Casino

8/10 Bagus

DENCKER

Menginap 2 malam pada bulan Februari 2024
Tanggapan dari Waterfront Cebu City Hotel and Casino pada tanggal 20 Feb 2024
Hello Dencker,Thank you for taking the time to leave such a humbling review regarding your recent stay with us. It has been our pleasure to have you and we are sincerely happy to hear you had a great visit. Looking forward to welcoming you back soon!-Waterfront Cebu City Hotel and Casino

8/10 Bagus

patrick

Bepergian bersama teman
Disukai: Staf & layanan, fasilitas
Property itself was fine, a little run down but liveable.
Menginap 26 malam pada bulan Januari 2024
Tanggapan dari Waterfront Cebu City Hotel and Casino pada tanggal 19 Feb 2024
Hello Patrick,Thank you for taking the time to leave such a humbling review regarding your recent stay with us. It has been our pleasure to have you and we are sincerely happy to hear you had a great visit. Looking forward to welcoming you back soon!- Waterfront Cebu City Hotel and Casino"

4/10 Buruk

Gary E

Menginap 2 malam pada bulan Februari 2024
Tanggapan dari Waterfront Cebu City Hotel and Casino pada tanggal 21 Mar 2024
Hello Gary!Thank you for taking the time to reach out to us regarding your concern. We would like to know more about your concern to be able to address it and improve the quality of our service to all our guests. May we kindly ask for the following details: Name: Contact Number: Email Address: Date of Stay / Visit: Concern: Peer in charge (name of the employee involved): You may send the information via email. Looking forward to hearing from you soon.- Waterfront Cebu City Hotel and Casino

10/10 Sangat Bagus

SUDHAN

Bepergian bersama teman
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
The best place to stay in Cebu city, especially those who want to experience Casino 😜
Menginap 1 malam pada bulan Februari 2024
Tanggapan dari - Waterfront Cebu City Hotel & Casino pada tanggal 13 Feb 2024
Hello,Thank you for taking the time to leave such a humbling review regarding your recent stay with us. It has been our pleasure to have you and we are sincerely happy to hear you had a great visit. Looking forward to welcoming you back soon!

2/10 Sangat Buruk

al

Traveler bisnis
Tidak Disukai: Kebersihan, fasilitas
The worst experience in my over 1000 hotel stays As a travel affiando n travel agency owner Got so ill From there food they offered zero compensation or help I was violently ill and had to use towels just to get from the bed to the toilet and they wanted to charge me for cleaning and then they racked my credit card for an up charge on a room because the showerhead was only 4 feet high in a bathtub and when they moved me to a room where I could actually get wash my hair they charged me said it was gonna be a minimal charge and the minimal charge they put on my bill was $250 a day Absolutely the worst experience in my 35 years the pool you can’t swim in they’re too little children’s pools and they charge me for the meal that made me sick. I’ve been sick for six days ruined my trip to the Philippines going to Bohol Bellevue hotel where I received the best staff service n care of all including 5 star
Menginap 2 malam pada bulan Februari 2024
Tanggapan dari - Waterfront Cebu City Hotel & Casino pada tanggal 13 Feb 2024
Hello,Thank you for taking the time to reach out to us regarding your concern. We would like to know more about your concern to be able to address it and improve the quality of our service to all our guests. May we kindly ask for the following details: Name: Contact Number: Email Address: Date of Stay / Visit: Concern: Peer in charge (name of the employee involved): You may send the information via email. Looking forward to hearing from you soon.

8/10 Bagus

KOHEI

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
good
Menginap 3 malam pada bulan Januari 2024
Tanggapan dari - Waterfront Cebu City Hotel & Casino pada tanggal 13 Feb 2024
Hello,Thank you for taking the time to leave such a humbling review regarding your recent stay with us. It has been our pleasure to have you and we are sincerely happy to hear you had a great visit. Looking forward to welcoming you back soon!

6/10 Cukup Baik

Brian

Bepergian bersama keluarga dan anak
Disukai: Staf & layanan, kondisi & fasilitas properti
The hotel is old. Hallways smell. Its an old building. Photos are better. Casino is okay a lot of locals beggars asking for tips watch out! The dealers also take tips when you win hands, very wierd. Never had a dealer just take a tip away. Shopping in hotel is bad. However its close to mall and very safe. Outside is very rough so dont leave at night. But security has dogs and metal detectors. A lot of Koreans.
Menginap 3 malam pada bulan Januari 2024
Tanggapan dari - Waterfront Cebu City Hotel & Casino pada tanggal 13 Feb 2024
Hello,Thank you for taking the time to reach out to us regarding your concern. We would like to know more about your concern to be able to address it and improve the quality of our service to all our guests. May we kindly ask for the following details: Name: Contact Number: Email Address: Date of Stay / Visit: Concern: Peer in charge (name of the employee involved): You may send the information via email. Looking forward to hearing from you soon.

8/10 Bagus

Mayumi

Bepergian bersama keluarga dan anak, Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, fasilitas
Tidak Disukai: Kondisi & fasilitas properti
空港から300ペソくらいで行けます。見た目とっても豪華な建物で写真映えします！12階に泊まりました。2部屋だったので両サイド見れました。裏側は下にボイラーがありました。12階だと景色がいいのでどちら側でも変わらないと思います。viewはよいです。遠くまで見渡せて写メ撮りたくなる感じです。スタッフがとにかく笑顔で優しくて気配りが出来てます。トイレでも廊下でもフロントも、レストラン、ゲートもみんな挨拶してくれて笑顔でした。プールがまぁ入らなくてもいいかなといった感じ。子供が少し遊ぶくらい。ユニットバスの換気扇が回らなかった。部屋がエアコンの温度を上げても切っても寒かった。テレビがつかなかった。冷蔵庫の中は空です。電気ポット、グラス、パックティーあり。アメニティは使えません。泡立たず、意味なし。トイレシャワー共に水の出はよいです。周りは少し歩くと地元のコンビニがあります。ATMも近くにありました。それ以外大きい通りなのでお店はないです。アヤラモールまで歩いて20分くらいで行けました。タクシーも使いました。安いのです。135ペソくらい。歩くと空気が悪いです。ツアーで朝が早かったので朝食付きプランは持って行くboxに変えてもらえます。チェックインの時や前日など直前にフロントで言うタイプ。Boxはフィリピン、アメリカン、コンチネンタルと選べます。でも、実際のブッフェは種類も多くて比べ物にならないくらいよかったです。ベッドの希望は予約時にXperiaで出来ます。選択肢がある場合のみ。さらに変更したいときはメールではダメでチェックインの時空いてれば出来るようなので口頭でお願いしました。
Menginap 3 malam pada bulan Januari 2024
Tanggapan dari - Waterfront Cebu City Hotel & Casino pada tanggal 5 Feb 2024
Hello,Thank you for taking the time to leave such a humbling review regarding your recent stay with us. It has been our pleasure to have you and we are sincerely happy to hear you had a great visit. Looking forward to welcoming you back soon!

10/10 Sangat Bagus

al

Traveler bisnis
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Staff special thx to Sheryl paul N restaurant staff I spend 250 nights a year in hotels n it was very pleasant
Menginap 5 malam pada bulan Januari 2024
Tanggapan dari - Waterfront Cebu City Hotel & Casino pada tanggal 5 Feb 2024
Hello,Thank you for taking the time to leave such a humbling review regarding your recent stay with us. It has been our pleasure to have you and we are sincerely happy to hear you had a great visit. Looking forward to welcoming you back soon!

10/10 Sangat Bagus

Brian

Bepergian bersama teman
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
This the third time I have stayed in Waterfront, Cebu. I always enjoy very much. It is a beautiful hotel. I really love the castle type design on the outside. The food is always great. The staff is always great.
Menginap 1 malam pada bulan Februari 2024
Tanggapan dari - Waterfront Cebu City Hotel & Casino pada tanggal 5 Feb 2024
Hello,Thank you for taking the time to leave such a humbling review regarding your recent stay with us. It has been our pleasure to have you and we are sincerely happy to hear you had a great visit. Looking forward to welcoming you back soon!

10/10 Sangat Bagus

Brian

Bepergian bersama teman
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
I love the restaurant and the food, but I would like it if there was an option for A la Carte at night besides only a buffet.
Menginap 2 malam pada bulan Januari 2024
Tanggapan dari - Waterfront Cebu City Hotel & Casino pada tanggal 5 Feb 2024
Hello,Thank you for taking the time to leave such a humbling review regarding your recent stay with us. It has been our pleasure to have you and we are sincerely happy to hear you had a great visit. Looking forward to welcoming you back soon!

10/10 Sangat Bagus

YUKI

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Menginap 3 malam pada bulan Januari 2024
Tanggapan dari - Waterfront Cebu City Hotel & Casino pada tanggal 5 Feb 2024
Hello,Thank you for taking the time to leave such a humbling review regarding your recent stay with us. It has been our pleasure to have you and we are sincerely happy to hear you had a great visit. Looking forward to welcoming you back soon!

10/10 Sangat Bagus

Hisashi

Bepergian bersama teman
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
古いホテルですが、よく整備されていて清潔で快適でした。Crabを使えば、サブシティ内は安価にすぐにどこでも行けます。
Menginap 2 malam pada bulan Januari 2024
Tanggapan dari - Waterfront Cebu City Hotel & Casino pada tanggal 5 Feb 2024
Hello,Thank you for taking the time to leave such a humbling review regarding your recent stay with us. It has been our pleasure to have you and we are sincerely happy to hear you had a great visit. Looking forward to welcoming you back soon!

10/10 Sangat Bagus

jerry

Menginap 2 malam pada bulan Januari 2024
Tanggapan dari Waterfront Cebu City Hotel and Casino pada tanggal 21 Mar 2024
Hello, Jerry!Thank you for taking the time to leave such a humbling review regarding your recent stay with us. It has been our pleasure to have you and we are sincerely happy to hear you had a great visit.Looking forward to welcoming you back soon!- Waterfront Cebu City Hotel and Casino

10/10 Sangat Bagus

Philip

Menginap 1 malam pada bulan Januari 2024
Tanggapan dari - Waterfront Cebu City Hotel & Casino pada tanggal 5 Feb 2024
Hello,Thank you for taking the time to leave such a humbling review regarding your recent stay with us. It has been our pleasure to have you and we are sincerely happy to hear you had a great visit. Looking forward to welcoming you back soon!

6/10 Cukup Baik

Traveler terverifikasi

Tidak Disukai: Kenyamanan kamar
The room needs refurbishment, however they could have at least provide a USB port for charging mobiles
Menginap 1 malam pada bulan Januari 2024
Tanggapan dari - Waterfront Cebu City Hotel & Casino pada tanggal 5 Feb 2024
Hello,Thank you for taking the time to reach out to us regarding your concern. We would like to know more about your concern to be able to address it and improve the quality of our service to all our guests. May we kindly ask for the following details: Name: Contact Number: Email Address: Date of Stay / Visit: Concern: Peer in charge (name of the employee involved): You may send the information via email, looking forward to hearing from you soon.- Waterfront Cebu City Hotel and Casino

6/10 Cukup Baik

Yasushi

Tidak Disukai: Kondisi & fasilitas properti
Some of hotel staff are unkind.
Menginap 4 malam pada bulan Januari 2024
Tanggapan dari - Waterfront Cebu City Hotel & Casino pada tanggal 5 Feb 2024
Hello,Thank you for taking the time to reach out to us regarding your concern. We would like to know more about your concern to be able to address it and improve the quality of our service to all our guests. May we kindly ask for the following details: Name: Contact Number: Email Address: Date of Stay / Visit: Concern: Peer in charge (name of the employee involved): You may send the information via email, looking forward to hearing from you soon.- Waterfront Cebu City Hotel and Casino

10/10 Sangat Bagus

David

Bepergian dalam rombongan
Disukai: Kebersihan, kondisi & fasilitas properti, kenyamanan kamar
Wonderful hotel in the centre of Cebu
Menginap 4 malam pada bulan Januari 2024
Tanggapan dari - Waterfront Cebu City Hotel & Casino pada tanggal 5 Feb 2024
Hello,Thank you for taking the time to leave such a humbling review regarding your recent stay with us. It has been our pleasure to have you and we are sincerely happy to hear you had a great visit. Looking forward to welcoming you back soon!

6/10 Cukup Baik

Nena

Bepergian bersama teman
Disukai: Kebersihan, staf & layanan
Tidak Disukai: Fasilitas, kondisi & fasilitas properti
Nice grand entrance but the rooms didn't reflect the same fanciness. Although the room was quite large but the amenities in it are very old. Bathroom/toilet was tiny. The rooms need updating to freshen it up a bit. It looked and smelled very old. The pool area was a nice place for kids.
Menginap 3 malam pada bulan Januari 2024
Tanggapan dari - Waterfront Cebu City Hotel & Casino pada tanggal 5 Feb 2024
Hello,Thank you for taking the time to reach out to us regarding your concern. We would like to know more about your concern to be able to address it and improve the quality of our service to all our guests. May we kindly ask for the following details: Name: Contact Number: Email Address: Date of Stay / Visit: Concern: Peer in charge (name of the employee involved): You may send the information via email, looking forward to hearing from you soon.

2/10 Sangat Buruk

Vigue

Bepergian bersama teman
Disukai: Fasilitas
Tidak Disukai: Kondisi & fasilitas properti
Very beautiful place, very clean, very spacious, staff very friendly very helpful restaurants are great air conditioning didn't work properly 24.6C in the room all night did not sleep well.at all was told By maintenance cause I had them come and check to see what they could do that the temp its set at for the whole floor? Why put a thermostat in the room? If that's what it's gonna be set up for the whole floor Other then that a very beautiful hotel
Menginap 1 malam pada bulan Januari 2024
Tanggapan dari - Waterfront Cebu City Hotel & Casino pada tanggal 5 Feb 2024
Hello,Thank you for taking the time to reach out to us regarding your concern. We would like to know more about your concern to be able to address it and improve the quality of our service to all our guests. May we kindly ask for the following details: Name: Contact Number: Email Address: Date of Stay / Visit: Concern: Peer in charge (name of the employee involved): You may send the information via email, looking forward to hearing from you soon.

10/10 Sangat Bagus

robert

Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Nice hotel good poker room
Menginap 2 malam pada bulan Januari 2024
Tanggapan dari - Waterfront Cebu City Hotel & Casino pada tanggal 5 Feb 2024
Hello,Thank you for taking the time to leave such a humbling review regarding your recent stay with us. It has been our pleasure to have you and we are sincerely happy to hear you had a great visit. Looking forward to welcoming you back soon!

10/10 Sangat Bagus

GLENN

Menginap 2 malam pada bulan Januari 2024
Tanggapan dari - Waterfront Cebu City Hotel & Casino pada tanggal 5 Feb 2024
Hello,Thank you for taking the time to leave such a humbling review regarding your recent stay with us. It has been our pleasure to have you and we are sincerely happy to hear you had a great visit. Looking forward to welcoming you back soon!

10/10 Sangat Bagus

Daryl

Menginap 3 malam pada bulan Januari 2024
Tanggapan dari - Waterfront Cebu City Hotel & Casino pada tanggal 13 Feb 2024
Hello,Thank you for taking the time to leave such a humbling review regarding your recent stay with us. It has been our pleasure to have you and we are sincerely happy to hear you had a great visit. Looking forward to welcoming you back soon!

8/10 Bagus

Daryl

Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Good
Menginap 1 malam pada bulan Januari 2024
Tanggapan dari - Waterfront Cebu City Hotel & Casino pada tanggal 5 Feb 2024
Hello,Thank you for taking the time to leave such a humbling review regarding your recent stay with us. It has been our pleasure to have you and we are sincerely happy to hear you had a great visit. Looking forward to welcoming you back soon!

8/10 Bagus

michael

Bepergian bersama teman
Disukai: Kebersihan, staf & layanan, fasilitas
Mostly it was good. The room was a good size and clean. The breakfast buffet was great. However there are 2 areas where they can do better: 1. The room was super cold, painfully so. Even after we turned the temp up to 30 degrees and waited all night, it made no difference. We turned off the AC and it was still very cold. 2. The internet is really awful. It connects off and on and makes it very slow to even load web pages. I don't mean to sound too negative. All in all, it's still a good place.
Menginap 2 malam pada bulan Januari 2024
Tanggapan dari - Waterfront Cebu City Hotel & Casino pada tanggal 5 Feb 2024
Hello,Thank you for taking the time to leave such a humbling review regarding your recent stay with us. It has been our pleasure to have you and we are sincerely happy to hear you had a great visit. Looking forward to welcoming you back soon!

10/10 Sangat Bagus

Zalmai

Bepergian bersama teman, Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Excellent service/ excellent food Very clean highly respectful stuff We enjoyed staying there and will definitely love to come back there Highly recommend ❤️
Menginap 2 malam pada bulan Januari 2024
Tanggapan dari - Waterfront Cebu City Hotel & Casino pada tanggal 5 Feb 2024
Hello,Thank you for taking the time to leave such a humbling review regarding your recent stay with us. It has been our pleasure to have you and we are sincerely happy to hear you had a great visit. Looking forward to welcoming you back soon!