Cerro Gordo hotel guide. Best Western hotel in Cerro Gordo, Illinois

"Its the only place to stay in the town. "

"Room was clean, quiet and well maintained. Would stay there again."

"Great "

"The room was nice and the food was amazing, breakfast was great as well. My only issue was I had booked a handicapped accessible bathroom and did not get one. They were not able to change up my room as they gave it to another person in our group that was not needing that type of room. "

"Check in was very quick. We did not have a coffee pot in our room. The room was fine, no frills, but fine for our needs."

"When I booked my reservation, I knew this was an economy hotel therefore, my expectations weren't high. However, this place was substandard, even for and economy motel. To start with, the clerk at check in was bored. While she was polite, it was obvious that she would have preferred to be someplace else. When I checked into my room, I noticed there were no coat hangers on the rack. While I didn't really mind, because I didn't need them, to me it was a basic sign of neglect. The next thing I noticed was that the TV didn't work. The only response to my call was to have me unplug it and plug it back in. When I called back to say that didn't work, the call went to voice mail and no one bothered to return my call. And finally, the toilet seat was loose. When I checked it, I noticed that whoever purchased the seat purchased the wrong size. It was way to big for the toilet. Given the response to my problem with the TV, I didn't report it. Nor did I report the problems to the desk clerk at checkout. He was very nice and quite friendly, but since it was almost the end of his shift, I felt reasonably certain that my complanits probably wouldn't have been noted. "

"The pool was indoor yet too cold to swim, the hot tub is filled in for a garden, the sauna was not working. Room was very old and mattress was like laying on springs. Ceiling had alot of dried water damage and I found bugs in the bathroom. Staff were very nice and kind. Wouldn't recommend this stay. Id give it 1 star."

"The facilities were adequate for my stay. Note that there is a $200 deposit due at the time of check in. I was told it would be refunded but it could take servers weeks."

"Very clean with good parking and breakfast. The stand out for me was Mae. She was an absolute Gem! "