Verified
2/10 Terrible
FERNANDO
20 Dec 2018
Liked: Property conditions & facilities
Disliked: Staff & service
Personal no calificado; no hay adm.
FERNANDO
Stayed 5 nights in Dec 2018
La Ensenada Hotel Chachapoyas
3.0 star property
Start your day with a delicious breakfast buffet in this charming hotel. Explore nearby attractions then unwind in the serene garden setting.
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Photo gallery for La Ensenada Hotel Chachapoyas
La Ensenada Hotel Chachapoyas, near Plaza de Armas Chachapoyas, offers a warm welcome with a free breakfast buffet and coffee shop/cafe. Enjoy the tranquil atmosphere of the garden or take advantage of dry cleaning/laundry services and luggage storage during your stay.
Reviews
5.65.6 out of 10
Popular amenities
- Breakfast included
- Parking included
- Free Wi-Fi
- Restaurant
- Business services
- Bar
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Policies
Check-in
Check-in time starts at 1 PM
Contactless check-in and check-out are available
Minimum check-in age - 18
Check-out
Check-out before 11 AM
Contactless check-out
Special check-in instructions
Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools
Access methods
Staffed front desk
Pets
Pets not allowed
Children and extra beds
Children are welcome
Free cots are available on request at the property
Payment types at the property
Important information
Fees
You'll be asked to pay the following charges at the property. Fees may include applicable taxes:
- You may be required to pay the following charge at the property: Peru value-added tax (VAT) at 18%. A VAT exemption is available to travellers who present a valid passport and tourist visa showing that they are not a resident of Peru. The exemption only applies to stays in Peru not exceeding 60 days.
We have included all charges provided to us by the property.
Optional extras
- Credit card charges are subject to a surcharge
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher and a first aid kit
Property Registration Number 20495706941
We should mention
This property does not have any lifts
Children under 18 are generally not allowed to stay at properties in Peru without a parent, legal guardian or duly authorised responsible person. Accompanying adults may be asked for both their and the child's ID as well as any duly notarised supporting documentation. Visitors who plan to travel with children should consult with a Peruvian consulate office prior to travel for further guidance.
According to Peruvian law, cash is not accepted for payments over PEN 2,000 or USD 500. Payments greater than these amounts must be settled by credit card or other methods approved by the property and local law; payments cannot be split between currencies
Frequently asked questions
Is La Ensenada Hotel Chachapoyas pet-friendly?
No, pets are not allowed at this property.
How much is parking at La Ensenada Hotel Chachapoyas?
Self-parking is free at this property.
What time is check-in at La Ensenada Hotel Chachapoyas?
Check-in begins at 1 PM. After-hours check-in is not available.
What time is check-out at La Ensenada Hotel Chachapoyas?
Checkout is at 11 AM.
Does La Ensenada Hotel Chachapoyas provide a shuttle to the airport?
Yes, there's an airport shuttle.
Where is La Ensenada Hotel Chachapoyas located?
Situated in Chachapoyas, this hotel is 1.3 mi (2.1 km) from Plaza de Armas Chachapoyas.
Can I cancel my reservation for free and receive a full refund?
Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.
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Reviews
Reviews
5.6
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
5.6
Cleanliness
4.0
Location
4.6
Staff & service
6.0
Property conditions & facilities
Rating 10 - Excellent. 1 out of 4 reviews
10 - Excellent
1
Rating 8 - Good. 0 out of 4 reviews
8 - Good
0
Rating 6 - Okay. 1 out of 4 reviews
6 - Okay
1
Rating 4 - Poor. 1 out of 4 reviews
4 - Poor
1
Rating 2 - Terrible. 1 out of 4 reviews
2 - Terrible
1
Reviews
Verified
4/10 Poor
Verified traveller
27 Jul 2018
Disliked: Cleanliness, staff & service, property conditions & facilities
Mal servicio, el restaurante muy limitado y muy malo.
Nunca encontraron una de mis reservas.
El lavatorio del baño no drenaba.
Verified traveller
Stayed 1 night in Jul 2018
Verified
6/10 Okay
JAYME R C
13 Mar 2018
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
BAD LOCATION
IT WAS VERY DIFFICULT TO FIND THIS HOTEL,DUE TO ITS LOCATION. WHEN I FINALLY ARRIVED, I FOUND A HOTEL WITH AN ATTEMPTIVE STAFF, BUT TOTALLY DISPREPARED TO ASSIST GUESTS. PROBABLY IT HAPPENED, BECAUSE THEY OPEN THE BUSINESS FEW MONTHS AGO.
JAYME R C
Stayed 1 night in Mar 2018
Verified
10/10 Excellent
Fabio
2 Jun 2021
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fabio
Stayed 3 nights in May 2021