Search Cottages in Chagrin Falls

"We were in a two floor room and it was spacious but it was not well kept. The furniture had stains and the floor did as well. The pull out mattress was awfully dirty and I couldn’t let my children sleep on it. I asked for extra sheets and pillows and they just gave us sheets. The hallways were dirty and the lighting in the room had bugs in it. I would definitely not stay here again despite the very sweet staff and good location. "

"TV not working properly during our stay and no maintenance was working on site overnight so no one could fix it. Staff was not very pleasant about us having a dog, even though the place is “pet-friendly.” Bathroom floor was very sticky. We have a crawling baby so I notice things like that. Overall not worth the large price tag."

"Staff were unbelievably friendly and made us feel welcome. Valet and bell hop service were fantastic. This is a great spot to stay, no question. We will be back."

"Great stuff"

"Overall very good"

"Great staff"

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"This hotel is extremely run down! We didn’t have hot water for our stay and we were told there was nothing the could do. No room change no money back nothing! Our key card never worked our phone never worked we paid for breakfast while booking then they tried to charge us again while eating. Terrible hotel!!"

"Hotel is nice, room was clean. Unfortunately we stayed in the 2nd floor and could hear noice from dining area beneath us early in the morning and noise echoing from the 1st floor reception area late at night because of balcony opening from 2nd looking down to 1st floor. The surrounding area is fine, many of the restaurants arent open very late. Several quick sightseeing options within walking distance. "