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Ulasan untuk Grand Hôtel Des Alpes

5 out of 5
Grand Hôtel Des Alpes
75 Rue du Docteur Paccard, Chamonix-Mont-Blanc, Haute-Savoie

Ulasan

9,6

Sempurna

Penilaian 10 - Sangat Bagus. 187 dari 217 ulasan" "
Penilaian 8 - Bagus. 22 dari 217 ulasan" "
Penilaian 6 - Cukup Baik. 4 dari 217 ulasan" "
Penilaian 4 - Buruk. 2 dari 217 ulasan" "
Penilaian 2 - Sangat Buruk. 2 dari 217 ulasan" "

9,8/10

Kebersihan

9,8/10

Staf & layanan

9,6/10

Fasilitas

9,6/10

Kondisi & fasilitas properti

9,4/10

Ramah lingkungan

Ulasan

10/10 Sangat Bagus

Robin

Bepergian bersama teman
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Loved it here! This place makes you feel on top of the world. We felt like the staff were old friends - and the place is elegant, but comfortable.
Menginap 3 malam pada bulan Maret 2024
Tanggapan dari Giulia Clemente / hotel manager pada tanggal 3 Mei 2024
Dear Robin,Thank you very much for your review! We work a lot on our relationship with guests, I am happy that you appreciated it.We look forward to welcome you back in Chamonix soon!Kind regards,Giulia Clemente / hotel manager

10/10 Sangat Bagus

Michael

Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Francesca was an amazing help! Great hotel!
Menginap 5 malam pada bulan Februari 2024
Tanggapan dari Giulia Clemente / hotel manager pada tanggal 22 Mar 2024
Dear Guest, Thank you so much for your nice review. We are happy that you had a good stay and we look forward to welcoming you back soon!Kind regards, Giulia Clemente / hotel manager

10/10 Sangat Bagus

Tim

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Menginap 4 malam pada bulan Januari 2024

10/10 Sangat Bagus

Liliana

Menginap 3 malam pada bulan Desember 2023

10/10 Sangat Bagus

Chinghui

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Excellent
counter staff are friendly and considerate. Have a wonderful experience.
Menginap 2 malam pada bulan Desember 2023
Tanggapan dari Reception desk pada tanggal 25 Des 2023
Dear Mrs Chinghui,We would like to thank you for taking the time to write your comment following your recent stay at our hotel.It is a pleasure to read that the efforts of our teams were up to your expectations and that you had a wonderful experience. Your opinion means a lot to us.We hope to have the pleasure of welcoming you again during your next visit in Chamonix.Best regards,

10/10 Sangat Bagus

Richard

Traveler bisnis
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Wonderful
My husband and I stopped at this hotel on the way back to the U.K. from Rome. The help we received from the lady on reception, and especially the Porter, regarding finding parking for our Land Rover and race box was exceptional. The Porter, especially, went above and beyond by leading my husband to a suitable car park and bringing him back to the hotel in the shuttle bus. Outstanding service!!! The previous week at a nearby hotel called Le Refuge the help was non existent. In fact, the hostility was awful. Everything at Grand Hotel was wonderful. Nearby restaurants. Also, the view of Mont Blanc from our room was breathtaking. We didn’t have the time on this trip to fully enjoy the hotel and its surroundings, but we will definitely be back to do just that.
Menginap 1 malam pada bulan September 2023
Tanggapan dari Giulia Clemente / hotel manager pada tanggal 4 Okt 2023
Dear Guest,Thank you a lot for your review. I am happy that you enjoyed our service. It is very important for us to try our best for our guests. We are happy if you are satisfied.We definitely wait for you in Chamonix!Kind regards,Giulia Clemente / hotel manager

10/10 Sangat Bagus

Benjamin

Menginap 1 malam pada bulan September 2023
Tanggapan dari Giulia Clemente / hotel manager pada tanggal 27 Sep 2023
Merci!!

8/10 Bagus

Andor

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Menginap 3 malam pada bulan September 2023
Tanggapan dari Giulia Clemente / hotel manager pada tanggal 21 Sep 2023
Thank you!

10/10 Sangat Bagus

Helen

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
The staff at this hotel are exceptional. Rooms are comfortable, clean and quiet. Love this hotel.
Menginap 1 malam pada bulan September 2023
Tanggapan dari Giulia Clemente / hotel manager pada tanggal 17 Sep 2023
Hello Helen,Thank you so much for your review!We look forward to welcoming you back again. Kind regards, Giulia Clemente / hotel manager

10/10 Sangat Bagus

Valerie

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Beautiful property with comfortable beds. The shower was amazing. The staff even better. I’d stay here again.
Menginap 1 malam pada bulan September 2023
Tanggapan dari Giulia Clemente / hotel manager pada tanggal 9 Sep 2023
Dear Guest, Thank you a lot for your review. We are looking forward to welcome you back in Chamonix! Kind regards, Giulia Clemente / hotel manager

10/10 Sangat Bagus

Helen

Bepergian bersama teman
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Front desk staff was amazingly helpful. Room was very comfortable and quiet. Would definitely stay here again.
Menginap 1 malam pada bulan September 2023
Tanggapan dari The Reception desk pada tanggal 25 Des 2023
Dear Mrs Helen,We would like to thank you for taking the time to write a comment further to your recent visit at the Grand Hôtel des Alpes.We are truly delighted that you enjoyed every aspect of your stay and sincerely hope to have the pleasure of welcoming you again in a not too far future.In the meantime, we remain at your entire disposal if needed.Best regards,

10/10 Sangat Bagus

Piper

The people were so nice here! We'd just finished the TMB and splurged for a 5 star hotel, we totally enjoyed this place! We used the spa and pool but thought it was weird that the sauna and steam room were only available from 5-9pm, i wish they'd have it open all the time. The hot tub/spa could have been hotter too. We highly recommend starting here.
Menginap 1 malam pada bulan Agustus 2023
Tanggapan dari Giulia Clemente / hotel manager pada tanggal 5 Sep 2023
Dear Piper, Thank you for your review and for choosing the Grand Hotel des Alpes. We normally turn on the sauna and the steam room at 5 pm, but we can turn them on earlier on request. I am sorry for this misunderstanding! I am happy that you enjoyed the hotel!We look forward to welcome you back soon. Kind regards, Giulia Clemente / hotel manager

10/10 Sangat Bagus

Susan

Menginap 1 malam pada bulan Juli 2023
Tanggapan dari Giulia Clemente / hotel manager pada tanggal 9 Sep 2023
Thank you a lot!Have a good day, Giulia Clemente / hotel manager

10/10 Sangat Bagus

Rohit

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Personal walk through of the room. Accommodated our request for extended parking. Nice rooms.
Menginap 1 malam pada bulan Agustus 2023
Tanggapan dari Giulia Clemente / hotel manager pada tanggal 16 Agu 2023
Dear Rohit,Thank you very much for your nice review. We hope to welcome you back in Chamonix soon.Kind regards,Giulia Clemente / hotel manager

10/10 Sangat Bagus

Enrique

Menginap 1 malam pada bulan Agustus 2023
Tanggapan dari Giulia Clemente / hotel manager pada tanggal 16 Agu 2023
Thank you very much! Have a lovely evening, Giulia Clemente / hotel manager

10/10 Sangat Bagus

ZACH

Menginap 1 malam pada bulan Agustus 2023
Tanggapan dari Giulia Clemente / hotel manager pada tanggal 8 Agu 2023
Thank you very much! :)Kind regards, Giulia Clemente / hotel manager

10/10 Sangat Bagus

barry

Menginap 1 malam pada bulan Juli 2023
Tanggapan dari Giulia Clemente / hotel manager pada tanggal 31 Jul 2023
Thank you very much!Have a lovely day, Giulia Clemente / hotel manager

10/10 Sangat Bagus

LYNDA

Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Beautiful hotel! The spa is well-equipped with a pool and sauna. Plus, I had a massage by Joanna, which was amazing and much needed after a day of walking and thin air up on Mont Blanc. The reception’s managers were both extremely helpful and very pleasant.
Menginap 1 malam pada bulan Juli 2023
Tanggapan dari Giulia Clemente / hotel manager pada tanggal 28 Jul 2023
Dear Lynda, Thank you a lot for your review! We are happy that your stay was good, that you had a good massage and that the service was excellent. We hope to welcome back soon in Chamonix. Kind regards, Giulia Clemente / hotel manager

4/10 Buruk

Susan, Sacramento

Menginap 2 malam pada bulan Juli 2023
Tanggapan dari Giulia Clemente / hotel manager pada tanggal 20 Jul 2023
I am not sure if this is a mistake or whyit is only 2 on 5... we hope to welcome you back again soon!Kind regards, Giulia Clemente / hotel manager

4/10 Buruk

Hussein

Tidak Disukai: Kondisi & fasilitas properti
I was booked for a suite for 3 nights from 10th to 13th July. During check in they told me there is issue with AC and I cannot use AC during the night for bedroom and living room suite. It was very difficult for me to sleep without AC and didn't expect such situation for 5 star hotel for 500$ per night ! 3 nights were most difficult for me at this hotel
Menginap 3 malam pada bulan Juli 2023
Tanggapan dari Giulia Clemente / hotel manager pada tanggal 20 Jul 2023
Hello Mr Hussein, Thank you for your review. You forgot to mention that on the last night you had an extra room for free and that the suite you booked is without air conditionning. Have a good day. Giulia Clemente / hotel manager

10/10 Sangat Bagus

Troy, Oakland

Bepergian bersama teman
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Location couldn't have been better, with walking access to shops, restaurants and all of the attractions. Had a room overlooking the promenade and access to the back porch to see Mont Blanc. Front desk staff was very nice and helpful, and assisted with dinner reservations. No air conditioning, but windows opened for ventilation. Hotel had umbrellas available during a day of rain.
Menginap 2 malam pada bulan Juni 2023
Tanggapan dari Giulia Clemente / hotel manager pada tanggal 20 Jul 2023
Dear Mr Troy, Thank you for your review. You are definitly right about the perfect location of the hotel. I am happy to read that at the front desk they were helpful and kind. It is pretty rare to find air conditionning in Chamonix, but luckily during the night the temperatures get cooler. We hope to welcome you back soon!Kind regards, Giulia Clemente / hotel manager

10/10 Sangat Bagus

Pearl

Bepergian bersama teman
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Spectacular views with waterfall and lake!
Menginap 1 malam pada bulan Juli 2023
Tanggapan dari Giulia Clemente / hotel manager pada tanggal 8 Jul 2023
Thank you! Even if the waterfall and the lake are a bit far away from the hotel :)We hope to welcome you back soon!Kind regards,

10/10 Sangat Bagus

Thomas

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Menginap 3 malam pada bulan Juni 2023
Tanggapan dari Giulia Clemente / hotel manager pada tanggal 21 Jun 2023
Thank you very much! Have a good day,

10/10 Sangat Bagus

William

Bepergian bersama teman
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
My wife and I stayed at the Grand Hotel for our honeymoon. The hotel is beautiful, staff is exceptional and the hotel in conveniently located in the center of town. Would recommend this to any of our friends/family who are are looking to vacation in Chamonix.
Menginap 6 malam pada bulan Februari 2023
Tanggapan dari Giulia Clemente / hotel manager assistant pada tanggal 2 Apr 2023
Thank you very much for your review and for visiting the Grand Hotel des Alpes! We are happy that your stay was good and that you appreciated our service! We hope to welcome you back again in Chamonix-Mont-Blanc. Kind regards, Giulia Clemente / hotel manager assistant

8/10 Bagus

Markku

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, kenyamanan kamar
Old nice hotel with good service.
Menginap 4 malam pada bulan Februari 2023
Tanggapan dari Giulia Clemente / hotel manager assistant pada tanggal 16 Feb 2023
Thank you for your review! We hope to welcome back soon in Chamonix. Kind regards, Giulia Clemente / hotel manager assistant

10/10 Sangat Bagus

Alicia

Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti

10/10 Sangat Bagus

Mary, Strathfield

Bepergian bersama keluarga dan anak
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Staff very pleasant and helpful
Tanggapan dari Giulia Clemente / hotel manager assistant pada tanggal 16 Feb 2023
Thank you very much for your review! We hope to welcome you back in Chamonix soon!Kind regards, Giulia Clemente / hotel manager assistant

10/10 Sangat Bagus

Ross

Menginap 3 malam pada bulan September 2022

10/10 Sangat Bagus

david

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Absolutely delightful staff and property
Menginap 2 malam pada bulan September 2022
Tanggapan dari Giulia Clemente / hotel manager assistant pada tanggal 24 Sep 2022
Hello and thank you very much for your review!We are happy that you enjoyed your stay and we hope to welcome you back again soon.Kindest regards,Giulia Clemente / hotel manager assistant

10/10 Sangat Bagus

Ruth

Bepergian bersama teman
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Great staff. Beautiful property.
Menginap 3 malam pada bulan September 2022
Tanggapan dari Giulia Clemente / hotel manager assistant pada tanggal 23 Sep 2022
Hello!Thank you very much for your review! We are happy that you enjoyed your stay and we hope to welcome you back in Chamonix again soon.Kindest regards,Giulia Clemente / hotel manager assistant

10/10 Sangat Bagus

David

Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Beautiful boutique hotel.
Menginap 3 malam pada bulan September 2022
Tanggapan dari Giulia Clemente / hotel manager assistant pada tanggal 23 Sep 2022
Hello!!Thank you very much!We hope to welcome you back again in Chamonix-Mont-Blanc very soon!Kindest regars, Giulia Clemente / hotel manager assistant

10/10 Sangat Bagus

Wei

Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
location
Menginap 1 malam pada bulan September 2022
Tanggapan dari Giulia Clemente / Directrice adjointe pada tanggal 16 Sep 2022
Thank you !

10/10 Sangat Bagus

Christopher

Bepergian dalam rombongan, Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Beautiful hotel. Nice amenities. Helpful, friendly staff. Delicious (!!) breakfast.
Menginap 1 malam pada bulan Juli 2022
Tanggapan dari Giulia Clemente / hotel manager assistant pada tanggal 3 Sep 2022
Dear Guest, Thank you a lot for your nice review!We hope to welcome you back soon in Chamonix-Mont-Blanc. Kindest regards, Giulia Clemente / hotel manager assistant

10/10 Sangat Bagus

Traveler terverifikasi

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Beautiful hotel in the heart of Chamonix!
We had an amazing two days here. Location was in the center of town, walkable to almost everything. Staff was extremely helpful and friendly (we love Sue!) Rooms were super clean and had everything we needed (minibar/fridge, hot water kettle for tea and coffee, robes, towel warmer, WiFi, etc.). We used the pool and warm tub in the spa every night. Very comfortable, clean, and relaxing. Would definitely stay here again!
Menginap 2 malam pada bulan Agustus 2022
Tanggapan dari Giulia Clemente / hotel manager assistant pada tanggal 3 Sep 2022
Dear Guest, We thank you a lot for this super review! We wait for your return here in Chamonix! Kindest regards, Giulia Clemente / hotel manager assistant

10/10 Sangat Bagus

Ju-yun

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Menginap 1 malam pada bulan Agustus 2022

10/10 Sangat Bagus

Paolo

Menginap 1 malam pada bulan Agustus 2022
Tanggapan dari Giulia Clemente / hotel manager assistant pada tanggal 14 Agu 2022
Thank you very much! We hope to welcome you back again soon in Chamonix-Mont-Blanc! Kind regards, Giulia Clemente / hotel manager assistant

10/10 Sangat Bagus

Ateeq

Menginap 1 malam pada bulan Agustus 2022
Tanggapan dari Giulia Clemente / hotel manager assistant pada tanggal 14 Agu 2022
Thank you very much! We hope to welcome you back again soon in Chamonix-Mont-Blanc! Kind regards, Giulia Clemente / hotel manager assistant

10/10 Sangat Bagus

Changrok

Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Nothing to add
Menginap 1 malam pada bulan Juli 2022

10/10 Sangat Bagus

Phyllis

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Staff, especially the manager was impeccably kind. The property is well placed and the cleanliness is flawless.
Menginap 1 malam pada bulan Juli 2022
Tanggapan dari Giulia Clemente / hotel manager assistant pada tanggal 24 Jul 2022
Dear Guest, Thank you very much for this beautiful commentary. We hope to welcome you back in Chamonix very soon. Kind regards, Giulia Clemente / hotel manager assistant

10/10 Sangat Bagus

Steven

Menginap 3 malam pada bulan Juli 2022
Tanggapan dari Giulia Clemente / hotel manager assistant pada tanggal 24 Jul 2022
Thank you !!

10/10 Sangat Bagus

Robert

Bepergian bersama teman
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Lovely property. I would return. We had travelled for 10 hours to arrive in Chamonix and we were so lucky this was at the end of the trip. Ahhh. 😊
Menginap 1 malam pada bulan Juli 2022
Tanggapan dari Giulia Clemente / hotel manager assistant pada tanggal 24 Jul 2022
Dear Guest, Thank you a lot for your nice review! We are very happy that you enjoyed your stay and we hope to welcome you back again soon! Kind regards, Giulia Clemente / hotel manager assistant

10/10 Sangat Bagus

Stephanie

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Lovely staff, great stay!
This was a short stay, but the staff was incredibly helpful over the few hours we were there. We were starting a trek of the full Tour - the hotel stored our luggage, washed some of our clothes, and held our jewelry in their safe. They helped us with a dinner reservation too. The only downfall is that it is on a main square and when you sleep with the windows open, you can hear anyone staying out late and talking loudly. It's not a big party town, though, so regular noise was minimal and the fan they provided helped drown out quite a bit. This definitely won't stop us from staying here again!
Menginap 1 malam pada bulan Juni 2022
Tanggapan dari Giulia Clemente / hotel manager assistant pada tanggal 24 Jul 2022
Dear Guests, Thank you a lot for this beautiful review. We are happy that we could be helpful to make your holidays memorable! We hope to welcome you back soon in Chamonix. Kind regards, Giulia Clemente / hotel manager assistant

10/10 Sangat Bagus

Vasil, Chicago

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Great place
Menginap 1 malam pada bulan Juli 2022
Tanggapan dari Giulia Clemente / hotel manager assistant pada tanggal 24 Jul 2022
Thanks a lot!!

10/10 Sangat Bagus

ashley, san jose

Bepergian dalam rombongan
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Really excellent experience, all the staff was very kind and helpful.
Menginap 2 malam pada bulan Juni 2022
Tanggapan dari Giulia Clemente / hotel manager assistant pada tanggal 24 Jul 2022
Thank you very much for this nice review! We hope to welcome you back again soon. Kind regards, Giulia Clemente / hotel manager assistant

10/10 Sangat Bagus

Michael

Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Menginap 1 malam pada bulan Juni 2022

8/10 Bagus

MICHAEL

Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Great friendly place to stay, right in the heart of Chamonix. With small balcony. My only criticism is the size of the room. Pretty small.
Menginap 5 malam pada bulan Maret 2022

10/10 Sangat Bagus

Nicolas

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Menginap 5 malam pada bulan Maret 2022

10/10 Sangat Bagus

Carol

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
One of the best hotels I’ve ever stayed at. The staff here is so wonderful. They really went out of their way to be be helpful and are genuinely kind. Our rooms were just like you see in pictures. We had plenty of storage and the beds and pillows were very comfortable. No air conditioning but our room faced the river so we slept with the window open and we were very comfortable. Breakfast had plenty of options and the service was outstanding. Tips: quiet rooms face the river and bring your own blow dryer.
Menginap 7 malam pada bulan Februari 2022
Tanggapan dari Giulia Clemente / hotel manager assistant pada tanggal 3 Mar 2022
Dear Carol, Thank you a lot for this exquisite review. It is very detailed and I'm sure it's going to help other guest! I completely agree with you, we try to do our best for all the requests and we are happy to know that we where helpful. We are also very proud of our breakfast! Concerning the blow dryer, we have one in each room but they are not the same of the hairstylist! We really hope to welcome you back in Chamonix in the future! Have a lovely day and say hi to all your beautiful family, Giulia Clemente / hotel manager assistant

2/10 Sangat Buruk

Matteo

Bepergian bersama keluarga
Tidak Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Menginap 1 malam pada bulan Februari 2022
Tanggapan dari Giulia Clemente / hotel manager assistant pada tanggal 2 Mar 2022
Hello, I would like to know why we had such a bad rating! We are always open to listen in order to improve our service. If you want to write us one email, we would love to know more about your experience. Best regards, Giulia Clemente / hotel manager assistant

10/10 Sangat Bagus

Traveler terverifikasi

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Amazing staff and location
Great service and location. Staff was extremely attentive and the amenities are lovely. The ski/boot room is a great area to just load and unload when leaving/entering the premises before/after skiing.
Menginap 7 malam pada bulan Februari 2022
Tanggapan dari Giulia Clemente / hotel manager assistant pada tanggal 2 Mar 2022
Dear Guest, Thank you very much for your nice commentary! I am happy that you appreciated our staff and our ski room! We hope to welcome you back in Chamonix very soon. Kind regards, Giulia Clemente / hotel manager assistant