We were looking forward to the house as the photos looked nice and the pool in the backyard looked nice as well. The day before we arrived, we were assigned the address and had to pay $97.00 for the “resort fee.” Fine, no big deal. When we got the address, the property was in Davenport, FL not the Kissimmee area we booked. This was inconvenient but still thought it would be okay as the photos of the property looked nice. We arrived at 4:45pm local time. We walked in and immediately noticed the walls were badly damaged, poor paint jobs to cover up scratches, the tile floors had cracks. The living room had disgusting furniture, stains everywhere, the carpet in the living room was riddled with stains. The television in the living room was a 20” tv with no remotes that worked. In the entertainment center there was a plastic cup with water in it, looked like it was missed during cleaning. There was a comb next to the plates on the kitchen table. We went to the bedroom and saw the comforter was stained with white spots and Then we saw bits of scrambled egg on the carpet in the bedroom. The blinds to all the patio doors were busted, they wouldn’t open or shut. We went to the pool (enclosed with screens to keep bugs out). The screens were falling down. No covers on the pool filters. Upstairs bathroom had mold growing. You had to pay for WiFi, but nobody answered the phone to buy WiFi. We left. Never was refunded for the resort fee. Management blew us off. Absolutely horrible. Gross.