"I checked in for a 2 night stay, the check-in woman informed me they were giving me a free I bedroom upgrade to a 1 bedroom deluxe. When I purchased the 2 night stay with hotel.com I paid extra to add 2 evening meals. Therefore 2 breakfast and 2 dinners (4 meals). I asked the check-women to swab one of the evening meals for a lunch meal. She refused and got the manager involved. He determined no. As a result, the took away the complimentary room upgrade and I wound up actually receiving one sit down breakfast. I shall avoid this Hotel chain in the future."
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