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SureStay by Best Western Charlotte Matthews

Property class: 3

Choose dates to view prices

Located close to Ovens Auditorium and Bojangles' Coliseum, SureStay by Best Western Charlotte Matthews provides a free breakfast buffet, dry cleaning/laundry services and a 24-hour gym. In addition to a business centre, guests can connect to free in-room WiFi.

Reviews

7.4 out of 10
Good

Popular amenities

  • Free Wi-Fi
  • Air-conditioning
  • Gym
  • Business services
The current price is Rp1.237.317
Rp1.438.382 total
includes taxes & fees
25 Aug - 26 Aug

Room options

Available filters for rooms
Showing 6 of 6 rooms

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator

A hotel room with a bed, a sofa, a desk with a lamp, and a window with curtains.

Standard Room, 1 King Bed, Non Smoking, Refrigerator

8.0 out of 10
Very good
(1 review)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Standard Room, 1 King Bed, Accessible, Refrigerator

A hotel room with a bed, a sofa, a desk with a lamp, and a window with curtains.

Standard Room, 1 King Bed, Accessible, Refrigerator

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator

  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free Wi-Fi

Room

  • Sleeps 4
  • Free Wi-Fi

2 Double Beds, Non-Smoking, Work Desk, Microwave And Refrigerator, Full Breakfast

  • 204 sq m
  • Sleeps 4
  • 2 Double Beds
  • Free Wi-Fi

Room

  • Sleeps 4
  • Free Wi-Fi

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About the area

Located in Charlotte, SureStay by Best Western Charlotte Matthews is in the business district. Ovens Auditorium and NASCAR Hall of Fame are cultural highlights, and travellers looking to shop may want to visit SouthPark Mall and Queen City Quarter. Looking to enjoy an event or a match? See what's going on at Bojangles' Coliseum or Spectrum Center. Kayaking and waterskiing offer great chances to get out on the surrounding water, or you can seek out an adventure with hiking/biking trails and horse riding nearby. Visit our Charlotte travel guide
Map
2501 Sardis Road N, Charlotte, NC, 28227-7724

What's nearby

  • A basketball game at the Time Warner Cable Arena with spectators in the stands.
    Spectrum Center
    16 min drive - 18.6 km
  • The entrance to Southpark with a glass canopy and a fountain.
    SouthPark Mall
    17 min drive - 17.0 km
  • A city skyline with a large stadium and modern skyscrapers.
    Bank of America Stadium
    18 min drive - 20.9 km
  • Cinemark Bistro Charlotte
    3 min drive - 2.4 km
  • McAlpine Creek Greenway
    3 min drive - 3.4 km

Getting around

  • Charlotte Station
    18 min drive
  • Charlotte-Douglas International Airport (CLT)
    28 min drive

Restaurants

  • McDonald's
    3 min drive
  • Starz Mart
    4 min drive
  • Circle K
    3 min drive
  • Circle K
    2 min drive
  • Cook-Out
    16 min walk

About this property

SureStay by Best Western Charlotte Matthews

  • Hotel near Bojangles' Coliseum
  • Located close to Ovens Auditorium and SouthPark Mall, SureStay by Best Western Charlotte Matthews provides a free breakfast buffet, dry cleaning/laundry services and a 24-hour gym. Stay connected with free in-room WiFi, and guests can find other amenities, such as a business centre.
  • Other perks include:
    • Free self-parking
    • Express check-out, a lift and a vending machine
    • Multilingual staff, a 24-hour front desk and a banquet hall
    • Guest reviews say great things about the helpful staff
  • Room features
  • All 93 rooms feature comforts such as laptop-friendly workspaces and air conditioning, as well as perks such as free WiFi and safes. Guests reviews speak well of the clean rooms at the property.
  • More amenities include:
    • Recycling, LED light bulbs and eco-friendly cleaning products
    • Bathrooms with designer toiletries and deep-soaking baths
    • LCD TVs with premium channels
    • Wardrobes/cupboards, fridges and coffee/tea makers

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includes taxes & fees
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Free self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available daily 6:00 AM to 9:00 AM

Things to do

  • 24-hour gym
  • TV in common areas

Family friendly

  • In-room refrigerator
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Turndown service

Business services

  • Business centre
  • Computer station

Outdoors

  • Vegetable garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Handrails in stairways
  • Lift
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk

More

  • 3 floors
  • Annual offsets purchased for at least 10% of carbon footprint
  • Banquet hall
  • Double-glazed windows
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organised tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Non-plastic coffee stirrers available
  • Non-plastic drinking straws available
  • Reusable cups
  • Reusable tableware
  • Smoking not allowed
  • Some LED lighting used
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Deep soaking bathtub
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • LCD TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Free daily newspapers
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age - 21

Check-out

Check-out before 11 AM
Late check-out subject to availability
Express check-out available

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Children up to the age of 17 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 10.0 per night.
Cots (infant beds) are not available

Payment types at the property

Important information

Optional extras

  • Early check-in is available for a fee (subject to availability)
  • Rollaway bed fee: USD 10.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Frequently asked questions

Is SureStay by Best Western Charlotte Matthews pet-friendly?

No, only service animals are welcome at the property.

How much does it cost to stay at SureStay by Best Western Charlotte Matthews?

As of 18 Aug 2026, prices found for a 1-night stay for 2 adults at SureStay by Best Western Charlotte Matthews on 25 Aug 2026 start from Rp1.237.317, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at SureStay by Best Western Charlotte Matthews?

Self-parking is free at this property.

What time is check-in at SureStay by Best Western Charlotte Matthews?

Check-in start time: 3:00 PM; check-in end time: anytime. A fee applies for early check-in (subject to availability).

What time is check-out at SureStay by Best Western Charlotte Matthews?

Checkout is at 11 AM. Late check-out is available for a fee (subject to availability).

Where is SureStay by Best Western Charlotte Matthews located?

Located in East Forest, this hotel is within 9 mi (15 km) of Bojangles' Coliseum, Ovens Auditorium and SouthPark Mall. Spectrum Center and Queen City Quarter are also within 12 mi (20 km).

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